Does your digital transformation have a post-project training gap?

•

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We see it time and time again, once the new software is “up and running” the budget for Post-Go-Live training and communications ceases to exist. This post-project training gap is resulting in billions of wasted investment as employees are having to rely on their costly IT help desk to access support.

Software

© 2019 AppLearn® All rights reserved
Does your digital
transformation have
a post-project
training gap?

Businesses spent $1.3
trillion on digital
transformation in 2018;
however, out of that
investment $900 billion
is being lost.
© 2019 AppLearn® All rights reserved

We see it time and time again, once
the new software is “up and running”
the budget for Post-Go-Live training
and communications ceases to exist.
© 2019 AppLearn® All rights reserved

Instead, organizations rely purely on
either their costly IT support desks or
outdated ineffective training methods
such as classroom training, webinars
and mass emails.
© 2019 AppLearn® All rights reserved

If organizations want to ensure they
fully capitalize on the benefits of their
investment, they must provide next-
generation post-project support.
© 2019 AppLearn® All rights reserved

Relying on software intuitiveness
will be your downfall
© 2019 AppLearn® All rights reserved

By relying on the
intuitiveness of the
software and ignoring
the need for post-
project training,
businesses are
hindering their success.
© 2019 AppLearn® All rights reserved© 2019 AppLearn® All rights reserved

Digital transformation projects affect a lot more than just
software; changes in behavior, skills, culture, processes,
and strategy are all critical to success, because of this,
no matter how intuitive the software is, achieving high
user adoption requires continuous training and support.
© 2019 AppLearn® All rights reserved

If your employees
don’t understand how
to use the software,
they will never fully
utilize it, significantly
lowering ROI.
© 2019 AppLearn® All rights reserved

How can you ensure post-
project success?
© 2019 AppLearn® All rights reserved

A next-generation approach to training such as a
Digital Adoption Platform (DAP) is needed as the
Ebbinghaus Forgetting Curve found that 90% of
training is forgotten after a month, to combat this,
consistent training and support is required.
© 2019 AppLearn® All rights reserved

A Digital Adoption Platform is
the only way to provide the
necessary post-project support.
© 2019 AppLearn® All rights reserved

Digital Adoption Platforms
allow employees to self-
serve their own success
with tier 0 support.
© 2019 AppLearn® All rights reserved

Adopting this next-generation of training can
be the difference between achieving a
successful ROI and benefits realization or
wasting an enormous amount of budget.
© 2019 AppLearn® All rights reserved

Let’s connect
© 2019 AppLearn® All rights reserved

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Does your digital transformation have a post-project training gap?

4. Instead, organizations rely purely on either their costly IT support desks or outdated ineffective training methods such as classroom training, webinars and mass emails. © 2019 AppLearn® All rights reserved

7. By relying on the intuitiveness of the software and ignoring the need for post- project training, businesses are hindering their success. © 2019 AppLearn® All rights reserved© 2019 AppLearn® All rights reserved

8. Digital transformation projects affect a lot more than just software; changes in behavior, skills, culture, processes, and strategy are all critical to success, because of this, no matter how intuitive the software is, achieving high user adoption requires continuous training and support. © 2019 AppLearn® All rights reserved

11. A next-generation approach to training such as a Digital Adoption Platform (DAP) is needed as the Ebbinghaus Forgetting Curve found that 90% of training is forgotten after a month, to combat this, consistent training and support is required. © 2019 AppLearn® All rights reserved

14. Adopting this next-generation of training can be the difference between achieving a successful ROI and benefits realization or wasting an enormous amount of budget. © 2019 AppLearn® All rights reserved

Does your digital transformation have a post-project training gap?

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