Icons play a crucial role in enhancing user experience by facilitating instant communication, attracting attention, and simplifying comprehension in web design. They should be designed to work harmoniously together without text to ensure universal understanding and quick navigation. Effective iconography draws users to key actions and improves overall engagement on websites.

1. user experience agency

2. How Do Icons Aid the User Experience?

3. Research
What’s the History of Iconography?

4. • Icons have long been the best
method for human interaction
• Objects, occasions, and events have
long been summarised with icons
• They underpin religion & culture
around the world and are
understood by all
• They provide instant communication
for all viewers
Some Stone-Age ‘icons’: Pre-speech
communication
The History of Iconography

5. • Icons have this same effect in the
field of web design:
1. They communicate instantly
2. They can explain actions
3. They attract attention and draw the eye
4. They speak in a universal language
5. They make analysis and comprehension
simple and clear
The Apple homepage makes excellent use of icons to
explain, aid navigation and communicate
Iconography in Web Design

6. Research
What are the Benefits of Using Icons?

7. • Websites are easily scanned
• Features within each page are
instantly explained
• Sections and separate elements are
easily pulled out so that the user can
jump to the content of interest
• This improves navigation and user
enjoyment
Custom furniture maker J.Alexander
(http://jawoodworking.com/) uses icons to quickly
summarise the content within
Speeds up User Comprehension

8. • Navigational elements can be
converted to icons
• This speeds up a users experience on
the site, as well as demystifying it
• Recognisable icons can jump out to a
user through familiarity
• More information can be processed
in less time
Although not a piece of web design, this plane exit
diagram explains, simply, the means of escape
without words, and is very quickly understood.
They can be Used to Explain Actions

9. • Specific areas of web pages can be
pulled out with icons
• This usually applies to call-to-actions
that present the main site
message, such as download, contact
etc.
• These need to be familiar so that
users know what to be drawn to!
Instantloop (http://www.instantloop.com) make use
of an enormous telephone to draw the users eye to
the main call-to-action
Attracts attention to Important Elements

10. • Icons are universal
• Messages can be conveyed to your
audiences no matter what language
they speak
• It is important to remember,
however, that not all images are the
same to everyone:
Flags are an obvious and simple way to communicate
universally, used here to help the user choose their
A red British ‘Postbox’ and a blue U.S. ‘mailbox’ language (www.eurolanguages.com)
They Provide a Universal Language

11. • Graphics can make the maths much
easier to digest
• Tables, charts and other graphics are
very quick to grasp
• Other icons for analysis and
comparison include; ticks and
crosses, arrows, smiley faces etc.
An infographic from Jeremy Fleischer
(www.blackdropstudios.net) that presents data in an
interesting and informative way for the viewer
Allow for Instant Data Analysis Through Infographics

12. Design
What Makes for Good Icon Design?

13. • Icons need to work in conjunction
with other graphics on your site
• Within this, icons sets need to have
an over-riding style and theme.
• Planning out a whole set of icons
beforehand (sometimes even
future-proofing sets with icons your
client might not have even thought
about) will help you to create a These icons from Artua (www.artua.com)
unified style demonstrate a consistency of style, size and colour
palette within a range of varied objects.
Icons Need to Work Together

14. • Icons should not contain any text,
• This immediately restricts your icons
to the language the text is in
• With smaller icons, text is hard to
read
• Avoid use of elements that appear
elsewhere on your site, such as
menus and other interface elements,
• This can be confusing for your users The first icon demonstrates the confusing nature of
interface elements within an icon and the second
shows how text can inhibit international
understanding
Don’t Use Text Within an Icon, Or Web Design Elements

15. • All icons within a set should look
unique
• A uniform style does not mean that
the icons should look identical
• Confusion can arise when two icons
look similar
These icons have a very distinct, recognisable style
but offers enough differentiation that each icon
stands out
Create Differentiation Between Your Icons

16. Evaluate
In Conclusion

17. • Why are icons excellent for • What makes a well designed icon?
improving user experience? 1. Well designed icons are familiar and
1. Icons are essential for eye-catching
good, simple, clear web design 2. They are different enough to not
2. They promote confuse a viewer, but still work in
understanding, regardless of spoken harmony
language 3. They are a separate, independent
3. They speed up understanding and element separate from text or other
perception interface elements, helping then to pop
off the screen.
4. They draw the eye to key areas and
calls-to-action
5. They can aid navigation around a web
page
How Do Icons Aid The User Experience?

18. Implement
How We’ve Put Icons Into Action

19. • A large icon is provided for each
section to aid navigation
• This also helps to locate themselves
on the site
• Sub-level icons for Media Type help
pull out these sections
• All icons have a similar style, but the
added detail level of the larger ones
helps to draw them out and
distinguish them
Ingenuity

20. • On the CIC site we’ve used icons to
pull out top-level sections
• They are unified by a simple, clever
use of colour and simple vector style
• Effective use of colour brings out the
main calls-to-action at the top of the
page
• Language settings at the top of the
page use universally recognisable
flags to promote understanding
CIC

21. • Icons are used to pull out the 4 main
sections at the top of the page
• Each helps to clarify the topic
• Within each hero section tick icons
help to solidify the points being
made to the viewer and break up
text
Barclays Credit Focus

22. Thank you!
Tom Wallis
Graphic Designer
zabisco.com