1 | ICMA - Disruptors| Katja Riefler © 2015
DISRUPTION…
Classifieds – Disrupted or
Disruptor?
Katja Riefler
Principal / Managing Director
Advanced Interactive Media Group LLC
katjar@aimgroup.com
tel. +49 89 621 460-44
m: +49 178 695 76 71
© 2015 AIM Group LLC
Friday, 23 October 2015, Madrid
Let’s revisit some
mantras of the industry…
3 | ICMA - Disruptors| Katja Riefler © 2015
“Newspaper classifieds
are DEAD”
4 | ICMA - Disruptors| Katja Riefler © 2015
“You’re SAFE
once you’re at least
FIVE TIMES BIGGER
than your closest competitor”
5 | ICMA - Disruptors| Katja Riefler © 2015
”A popular
classified site is a
MONEY MAKING MACHINE”
6 | ICMA - Disruptors| Katja Riefler © 2015
What do these statements
have in common?
7 | ICMA - Disruptors| Katja Riefler © 2015
THEY ARE
NOT TRUE!
(or only partly)
And now I'll prove it...
But first…
8 | ICMA - Disruptors| Katja Riefler © 2015
About us ...
Consultants and publishers of
9 | ICMA - Disruptors| Katja Riefler © 2015
10 | ICMA - Disruptors| Katja Riefler © 2015
11 | ICMA - Disruptors| Katja Riefler © 2015
Founded 1998 - Global network
42 consultants / analysts
Many clients you know
Peter M.
Zollman,
founding
principal
Katja
Riefler
managing
director
12 | ICMA - Disruptors| Katja Riefler © 2015
Some clients…
13 | ICMA - Disruptors| Katja Riefler © 2015
We’re
‘consultants
who publish’…
14 | ICMA - Disruptors | Katja Riefler © 2015
‘Newspaper
classifieds
are dead’
15 | ICMA - Disruptors | Katja Riefler © 2015
Why aren’t there more of them?
16 | ICMA - Disruptors| Katja Riefler © 2015
NEXT Phase
Publishers most often fail to realize growth
established
business
disruptive
modell
It grows…
A small digital
something
starts outside
Replacement
hurts! Action!
First pain!
It continues to
grow…
DigitalClone
put their business at risk!
17 | ICMA - Disruptors| Katja Riefler © 2015
Explore -
Ignore!
The clone
doesn’t grow…
Publishers
Little boys beat giants by disruption
7%
4%
12%
8%
18% 22%
% of tons
SteelQuality
19801975 1985 1990
25–30%
55%
18 | ICMA - Disruptors| Katja Riefler © 2015
Source: Clayton M. Christensen 2011
Disruptive Innovations: A driver of leadership
failure and source of growth opportunities
Performance
Time
Incumbents nearly
always win
Entrants nearly
always win
19 | ICMA - Disruptors| Katja Riefler © 2015
Source: Clayton M. Christensen 2011
The “Innovators Dilemma”
today hits the digital pioneers
from 15 years ago…
Outdated, hard to change technology
Inflexible structures
Untimely business models
(that earn so much money…)
Defensive culture (fear of
loosing existing income sources)
Convinced of the superb quality
of their own approach
(focus on existing customer groups)
20 | ICMA - Disruptors| Katja Riefler © 2015
Innovation ≠ Invention
Innovation
=
Combination of
existing
knowledge in a
new way that
resonates with
customers
21 | ICMA - Disruptors| Katja Riefler © 2015
22 | ICMA - Disruptors| Katja Riefler © 2015
Disruption =
product or service
that is 10 times
cheaper and
10 times
more effectiv
than the predecessor
Innovation ≠ Disruption
23 | ICMA - Disruptors| Katja Riefler © 2015
Starting and succeeding
today is much harder
The business of classifieds:
 Automotive ads and listings
 Real estate ads and listings
 Recruitment ads and listings
 “Stuff” ads…
... but also ...
 Social / professional networking
 Directories / service guides
 ... maybe even e-commerce!
24 | ICMA - Disruptors| Katja Riefler © 2015
The business of classifieds:
 Mobility
 Housing and accommodation
 Work and career
 Lifestyle …
AND – big question:
 Is there a future for something
that was used to be called
advertising?
25 | ICMA - Disruptors| Katja Riefler © 2015
26 | ICMA - Disruptors| Katja Riefler © 2015
Your new
competitive
environment
It‘s a world…
27 | ICMA - Disruptors| Katja Riefler © 2015
Quelle: www.kpcb.com/internet-trends (2015)
It‘s a world…
Mobile
DataSocial
28 | ICMA - Disruptors| Katja Riefler © 2015
Where are the Innovators that
might become Disruptors?
29 | ICMA - Disruptors| Katja Riefler © 2015
Mobile Only
Marketplaces?
30 | ICMA - Disruptors| Katja Riefler © 2015
Super-Aggregators?
31 | ICMA - Disruptors| Katja Riefler © 2015
Client Service Maniacs?
32 | ICMA - Disruptors| Katja Riefler © 2015
Source: Silvio Frison, Presentation at ICMA Berlin Conference, May 2015
Gadget exploiters?
33 | ICMA - Disruptors| Katja Riefler © 2015
Data-Scientists?
34 | ICMA - Disruptors| Katja Riefler © 2015
Data aggregators?
35 | ICMA - Disruptors| Katja Riefler © 2015
Community organizers?
36 | ICMA - Disruptors| Katja Riefler © 2015
Robin Hood?
37 | ICMA - Disruptors| Katja Riefler © 2015
Convenience suppliers?
38 | ICMA - Disruptors| Katja Riefler © 2015
Gamificators?
39 | ICMA - Disruptors| Katja Riefler © 2015
Culture shift?
40 | ICMA - Disruptors| Katja Riefler © 2015
FINALLY, WHAT CAN YOU DO?
41 | ICMA - Disruptors| Katja Riefler © 2015
Must do for classified publishers today
Think beyond YOUR borders
Find out who‘s problem you
are solving
Gain critical mass
Chose whom to work with
42 | ICMA - Disruptors| Katja Riefler © 2015
Task: Connect all nine dots with only 4 lines
without crossing any dot twice
43 | ICMA - Disruptors| Katja Riefler © 2015
You can do
ANYTHING
You can’t do
EVERYTHING
You have to do
SOMETHING
44 | ICMA - Disruptors| Katja Riefler © 2015
Now let‘s discuss!
Katja Riefler
Principal / Managing Director
Advanced Interactive Media Group LLC
katjar@aimgroup.com
tel. +49 89 621 460-44
m: +49 178 695 76 71
© 2015 AIM Group LLC
Friday, 23 October 2015, Madrid

Disruption - will it hit digital classified players?

  • 1.
    1 | ICMA- Disruptors| Katja Riefler © 2015 DISRUPTION…
  • 2.
    Classifieds – Disruptedor Disruptor? Katja Riefler Principal / Managing Director Advanced Interactive Media Group LLC katjar@aimgroup.com tel. +49 89 621 460-44 m: +49 178 695 76 71 © 2015 AIM Group LLC Friday, 23 October 2015, Madrid
  • 3.
    Let’s revisit some mantrasof the industry… 3 | ICMA - Disruptors| Katja Riefler © 2015
  • 4.
    “Newspaper classifieds are DEAD” 4| ICMA - Disruptors| Katja Riefler © 2015
  • 5.
    “You’re SAFE once you’reat least FIVE TIMES BIGGER than your closest competitor” 5 | ICMA - Disruptors| Katja Riefler © 2015
  • 6.
    ”A popular classified siteis a MONEY MAKING MACHINE” 6 | ICMA - Disruptors| Katja Riefler © 2015
  • 7.
    What do thesestatements have in common? 7 | ICMA - Disruptors| Katja Riefler © 2015 THEY ARE NOT TRUE! (or only partly) And now I'll prove it...
  • 8.
    But first… 8 |ICMA - Disruptors| Katja Riefler © 2015
  • 9.
    About us ... Consultantsand publishers of 9 | ICMA - Disruptors| Katja Riefler © 2015
  • 10.
    10 | ICMA- Disruptors| Katja Riefler © 2015
  • 11.
    11 | ICMA- Disruptors| Katja Riefler © 2015 Founded 1998 - Global network 42 consultants / analysts Many clients you know Peter M. Zollman, founding principal Katja Riefler managing director
  • 12.
    12 | ICMA- Disruptors| Katja Riefler © 2015 Some clients…
  • 13.
    13 | ICMA- Disruptors| Katja Riefler © 2015 We’re ‘consultants who publish’…
  • 14.
    14 | ICMA- Disruptors | Katja Riefler © 2015 ‘Newspaper classifieds are dead’
  • 15.
    15 | ICMA- Disruptors | Katja Riefler © 2015
  • 16.
    Why aren’t theremore of them? 16 | ICMA - Disruptors| Katja Riefler © 2015
  • 17.
    NEXT Phase Publishers mostoften fail to realize growth established business disruptive modell It grows… A small digital something starts outside Replacement hurts! Action! First pain! It continues to grow… DigitalClone put their business at risk! 17 | ICMA - Disruptors| Katja Riefler © 2015 Explore - Ignore! The clone doesn’t grow… Publishers
  • 18.
    Little boys beatgiants by disruption 7% 4% 12% 8% 18% 22% % of tons SteelQuality 19801975 1985 1990 25–30% 55% 18 | ICMA - Disruptors| Katja Riefler © 2015 Source: Clayton M. Christensen 2011
  • 19.
    Disruptive Innovations: Adriver of leadership failure and source of growth opportunities Performance Time Incumbents nearly always win Entrants nearly always win 19 | ICMA - Disruptors| Katja Riefler © 2015 Source: Clayton M. Christensen 2011
  • 20.
    The “Innovators Dilemma” todayhits the digital pioneers from 15 years ago… Outdated, hard to change technology Inflexible structures Untimely business models (that earn so much money…) Defensive culture (fear of loosing existing income sources) Convinced of the superb quality of their own approach (focus on existing customer groups) 20 | ICMA - Disruptors| Katja Riefler © 2015
  • 21.
    Innovation ≠ Invention Innovation = Combinationof existing knowledge in a new way that resonates with customers 21 | ICMA - Disruptors| Katja Riefler © 2015
  • 22.
    22 | ICMA- Disruptors| Katja Riefler © 2015 Disruption = product or service that is 10 times cheaper and 10 times more effectiv than the predecessor Innovation ≠ Disruption
  • 23.
    23 | ICMA- Disruptors| Katja Riefler © 2015 Starting and succeeding today is much harder
  • 24.
    The business ofclassifieds:  Automotive ads and listings  Real estate ads and listings  Recruitment ads and listings  “Stuff” ads… ... but also ...  Social / professional networking  Directories / service guides  ... maybe even e-commerce! 24 | ICMA - Disruptors| Katja Riefler © 2015
  • 25.
    The business ofclassifieds:  Mobility  Housing and accommodation  Work and career  Lifestyle … AND – big question:  Is there a future for something that was used to be called advertising? 25 | ICMA - Disruptors| Katja Riefler © 2015
  • 26.
    26 | ICMA- Disruptors| Katja Riefler © 2015 Your new competitive environment
  • 27.
    It‘s a world… 27| ICMA - Disruptors| Katja Riefler © 2015 Quelle: www.kpcb.com/internet-trends (2015)
  • 28.
    It‘s a world… Mobile DataSocial 28| ICMA - Disruptors| Katja Riefler © 2015
  • 29.
    Where are theInnovators that might become Disruptors? 29 | ICMA - Disruptors| Katja Riefler © 2015
  • 30.
    Mobile Only Marketplaces? 30 |ICMA - Disruptors| Katja Riefler © 2015
  • 31.
    Super-Aggregators? 31 | ICMA- Disruptors| Katja Riefler © 2015
  • 32.
    Client Service Maniacs? 32| ICMA - Disruptors| Katja Riefler © 2015 Source: Silvio Frison, Presentation at ICMA Berlin Conference, May 2015
  • 33.
    Gadget exploiters? 33 |ICMA - Disruptors| Katja Riefler © 2015
  • 34.
    Data-Scientists? 34 | ICMA- Disruptors| Katja Riefler © 2015
  • 35.
    Data aggregators? 35 |ICMA - Disruptors| Katja Riefler © 2015
  • 36.
    Community organizers? 36 |ICMA - Disruptors| Katja Riefler © 2015
  • 37.
    Robin Hood? 37 |ICMA - Disruptors| Katja Riefler © 2015
  • 38.
    Convenience suppliers? 38 |ICMA - Disruptors| Katja Riefler © 2015
  • 39.
    Gamificators? 39 | ICMA- Disruptors| Katja Riefler © 2015
  • 40.
    Culture shift? 40 |ICMA - Disruptors| Katja Riefler © 2015
  • 41.
    FINALLY, WHAT CANYOU DO? 41 | ICMA - Disruptors| Katja Riefler © 2015
  • 42.
    Must do forclassified publishers today Think beyond YOUR borders Find out who‘s problem you are solving Gain critical mass Chose whom to work with 42 | ICMA - Disruptors| Katja Riefler © 2015 Task: Connect all nine dots with only 4 lines without crossing any dot twice
  • 43.
    43 | ICMA- Disruptors| Katja Riefler © 2015 You can do ANYTHING You can’t do EVERYTHING You have to do SOMETHING
  • 44.
    44 | ICMA- Disruptors| Katja Riefler © 2015
  • 45.
    Now let‘s discuss! KatjaRiefler Principal / Managing Director Advanced Interactive Media Group LLC katjar@aimgroup.com tel. +49 89 621 460-44 m: +49 178 695 76 71 © 2015 AIM Group LLC Friday, 23 October 2015, Madrid