The document discusses the challenges of managing change in healthcare organizations, particularly during the implementation of major health IT projects, which can cause discomfort among staff. It highlights the importance of project managers applying various change management methods, such as conflict resolution and communication strategies, to ease the transition and enhance acceptance of change. The text also outlines specific requirements for an essay that analyzes a personal experience of ineffective change management and suggests ways to improve it.

1. Discussion : Change Management
Change often involves moving outside one’s comfort zone. The
greater the change, the more discomfort it is likely to cause.
The substantial changes associated with implementing major
health care information technology projects can be
disconcerting for individuals within health care organizations.
People become comfortable with following a routine process
and knowing their job expectations. For some, changes to
routine may cause anxiety. Project managers must be able to
apply change management methods that enable stakeholders to
recognize and accept the benefits of a change. Project managers
have a variety of methods at their disposal to mitigate
uneasiness resulting from change, including conflict resolution,
communication strategies, or team-building. With new health
care technologies emerging at an increasingly rapid rate,
proficiency in applying change management methods is critical.
In this Discussion, you analyze different methods that project
managers employ to facilitate change.
To prepare:
Review this week’s Learning Resources on managing teams and
change.
Explore the methods project managers use to expedite change in
Chapter 5 of the course text
Project Management for Healthcare Information Technology
.
Consider how project managers use conflict resolution,
communication, and team-building to facilitate change brought
about by new projects.
Think about a personal experience in which change was handled
ineffectively. What could have been done differently?

2. Post by tomorrow 09/06/2016, a 550 words essay in APA format
with a minimum of 3 references from the list provided under
required readings. Apply the level 1 headings as numbered
below:
1)
A description of a personal experience in
the healthcare setting
(hospital, nursing unit, homecare, or doctor's office... etc), in
which change was ineffectively managed.
2) Explain which management methods could have been applied
to more successfully to facilitate the change.
Required Readings
Biafore, B. (2010).
Microsoft Project 2010: The missing manual
. Sebastopol, CA: O’Reilly.
Chapter 2, “Planning a Project” (pp. 39–57)
This chapter supplies a brief introduction on project planning.
The chapter describes the contents of a project plan along with
the process of creating relevant documents.

3. Coplan, S., & Masuda, D. (2011).
Project management for healthcare information technology
. New York, NY: McGraw-Hill.
Chapter 5, “Change Management” (pp. 193–237)
In this chapter, the authors review change management
knowledge areas. The authors describe a variety of analysis
methods applicable to change management processes and
outputs.
Project Management Institute. (2013).
A guide to the project management body of knowledge (PMBOK
guide)
(5th ed.). Newtown Square, PA: Author.
Chapter 3, “Project Management Processes” (pp. 47–61)
This chapter supplies information on managing a project that
uses networked processes. The chapter describes project
management processes related to each phase of a project.
Campbell, R. J. (2008). Change management in health care.
The Health Care Manager
,
27
(1), 23–39.

4. Retrieved from the Walden Library databases.
In this article, the author highlights the work of two leaders in
the field of change management. The author demonstrates how
the work of these leaders can be applied to health care
organizations.
Merrell, P. (2012). Effective change management: The simple
truth.
Management Services
,
56
(2), 20–23.
Retrieved from the Walden Library databases.
In this article, the author provides six steps for effective change
management. The author also supplies supplementary
information on the importance of learning activities, measuring
success, and managing change management strategies.
Schifalacqua, M., Costello, C., & Denman, W. (2009). Roadmap
for planned change, part 1: Change leadership and project
management.
Nurse Leader
,
7
(2), 26–29.
Retrieved from the Walden Library databases.

5. In this article, the authors explore the essential elements of
change theory and project management. The article details many
tools and concepts that assist in managing and planning change
at various scales.
Microsoft Corporation. (2012). Getting started: Introduction to
project management. Retrieved from
http://office.microsoft.com/en-us/project-help/getting-started-
introduction-to-project-management-
HA010359477.aspx?CTT=3
Review this web page, which provides an overview of basic
project management concepts. It also provides links to other
pages which demonstrate how to apply the aforementioned
concepts in Microsoft Project 2010.
Document:
Individual Project Overview (PDF)
This document provides an overview of the Individual Project
you will work on throughout this course.
Required Media
Laureate Education (Producer). (2013a). Establishing a team
[Video file]. Retrieved from https://class.waldenu.edu

6. Note:
The approximate length of this media piece is 8 minutes.
In this video, Dr. Mimi Hassett discusses important
considerations when assembling a project team, such as who to
include and whom to consult. She talks about how project size,
goals, and timelines can impact those decisions, and she also
offers examples of how to keep enthusiasm for a project moving
forward as the challenges toward completion arise.