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Discuss the idea that service is part attention to detail and part
theater. Give examples of how service providers are often
actors. How do we create an imagine in the hospitality industry?
How can we train our employees to be actors? (400 words
required. See direction sheet as a reminder for all directions)

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  • 1. Discuss the idea that service is part attention to detail and part theater. Give examples of how service providers are often actors. How do we create an imagine in the hospitality industry? How can we train our employees to be actors? (400 words required. See direction sheet as a reminder for all directions)