1) The study analyzed purchases of 54 million American shoppers over 12 months and 1,364 brands to identify the Pivotal Point Consumers who drive 80% of brand volume. 2) It found that only 2.5% of shoppers account for 80% of the volume for the average CPG brand. For new brands and extensions, the Pivotal Point Consumer base is even smaller. 3) Reaching the Pivotal Point Consumers is challenging as traditional demographic targeting misses 76% of them. Brands must use more precise targeting and personalization.