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Assignment: Directional Strategies Report
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PAPERS ON Assignment: Directional Strategies ReportWrite a 4–6-page directional
strategies report that examines the alignment of a health care organization’s current
directional strategies with its strategic goals. Include improvement recommendations that
address gaps between where the organization currently is and where it wants to go.
Assignment: Directional Strategies Report.Note: Each assessment in this course builds upon
the work you have completed in previous assessments. Therefore, you must complete the
assessments in the order in which they are presented.SHOW LESSIn your previous
assessments, you examined how today’s health care organizations prepare themselves for
the present and the future through strategic management. Specifically, you analyzed how a
health care organization’s external and internal environments affect its operations. You also
performed a TOWS analysis to help a health care organization identify strategic objectives
to drive and improve all aspects of the company.The next step is to consider the directional
pathways health care organizations take to achieve their strategic objectives. Creating a
strategic vision for a health care organization involves developing or revising the
organization’s mission, vision, and value statements. Here is a summary of these three
directional strategies:A mission statement captures the organization’s distinctive purpose
or reason for being.A vision statement creates a mental picture of what leaders want the
organization to achieve when accomplishing its purpose or mission.Value statements clarify
how the organization will conduct its activities to achieve its mission and vision. They
frequently reflect common morality and emphasize respect, integrity, trust, caring, and the
pursuit of excellence.In a first-in-class health care organization, these three directional
strategies align with the company’s overarching goals. Once strategic leaders are confident
the mission, vision, and values are well formulated, understood, and communicated, they
then focus on the activities that will make the most progress toward accomplishing the
organization’s mission and move it toward realizing its vision. These activities are called
strategic goals.This assessment provides an opportunity for you to create a directional
strategies report. In this report, you will analyze the alignment of your health care
organization’s current directional strategies (mission, vision, and value statements) with its
strategic goals. You will make recommendations for improvement if you identify gaps
between where your health care organization currently is and where it wants to go.By
successfully completing this assessment, you will demonstrate your proficiency in the
following course competencies and assessment criteria:Competency 1: Analyze
organizational structure, design, culture, and climate in relation to environmental
forces.Analyze the effectiveness of a health care organization’s directional
strategies.Identify gaps between effective directional strategies and an organization’s
existing directional strategies. Assignment: Directional Strategies Report.Competency 3:
Recommend an organizational structure and design to optimize a strategic plan.Analyze the
alignment between an organization’s directional strategies and its strategic goals.Propose
changes to an organization’s directional strategies that improve alignment between its
organizational structure and its strategic goals.Competency 4: Communicate in a manner
that is scholarly professional, and consistent with expectations for professionals in health
care administration.Write a clear, concise, well-organized, and professional directional
strategies report that includes conclusions that are ed by relevant evidence.Follow APA
formatting and style guidelines for citations and
references.mha_fp5010_millssamantha_assessment2_1.docxmha_fp5010_millssamantha_as
sessment1_2.docxassignment_instructions.docxcf_mission_and_values_analysis_questions.d
ocxdirectional_strategies_TOWS Matrix Analysis and Strategic PlanThreatsResearch shows
that TTUHSC needs to maintain a continued relationship with the teaching hospitals to
diverge their mission. Creating a collaborative view will help in ensuring that its set mission
of diversity is achieved. Moreover, relationship will be maintained which will create
interaction between care providers. Secondary, TTUHSC is facing an enormous challenge as
money sponsored by the government to its operation remain flat. Previously, it was found
that the health sector has the highest number of foreign patients. Based on the stipulated
policies, foreigners are unaccounted for in the Affordable Care Act, and they are supposed to
self-pay (Maa, 2015). The State government underfunds health services which result in
increased expenses for services delivered. This has been the main issue threatening the
success of the TTUHSC.The total discretionary funds that are health sector receive from the
University medical center to the SOM initiative is less, which lead to some of the initiatives
being abandoned for sometimes or remain unattended at all. From the finding, the health
sector suffers from the changing reimbursements environment and reduced Medicare
funding. Government funding depends on current government rules and healthcare
regulations. Healthcare suffers from inconsistent patient referrals, which have resulted in
unpredictable patterns and reduced relationships.There is the issue of maintaining teaching
capacity as there is increased outcome expectations of learners, the number of students, and
the number of teaching faculty who are nearing their retirement age. The faculty is required
to generate a return which equals to the teaching requirements. This is because there is a
faculty that has been in existence for quite some time, but it does not have a revenue stream
and lacks teaching responsibilities, which significantly affect its ability to hire young people.
Moreover, there is an expansion of the total number of medical students both nationally and
internationally without adequate residency positions, which has dramatically decreased the
return on investment for sponsoring basic science research. Assignment: Directional
Strategies Report.OpportunitiesTTUHSC has a lot of open opportunities. Based on the
analysis, there is leadership commitment. This commitment has resulted in continued and
improvement of clinical and basic science integration, technology advancement, and timely
delivery of curriculum, which among them involved forming the department of medical
education. The TTUHSC can take advantage of the increased inter-professional education
opportunities for its students. Moreover, the health sector has a chance to improve its
services through expansion of small groups that have opportunities to learn from the new
experiences as new facilities are constructed on the campuses. The health sector wants to
take advantage of expanding the Covenant training center to the expansion of the
education program as well as creating a new professional relationship that will increase its
relationship with the community.Healthcare has sustained the expansion of clinical
locations, clinical services, and the financial stability of its medical facilities. Based on the
findings, its development is evidenced by increased profits, revenue, and account
receivable, which has improved the loyalty of their patients and a continued commercial
mix. The healthcare has taken advantage of the increased revenue as a department are
allowed to hire faculty for use in the clinical services. Because of the development of a new
Center of excellence, TTUHSC has increased its training for interdisciplinary patients care
opportunities. To attend to significant needs and provide quality services to their patients,
the Health Center has developed more residency programs in Amarillo, San Antonio,
Lubbock, and Permian Basin. Use of telehealth and telemedicine has facilitated its expansion
and effective medical services. To take advantage of the existing medical gap, TTUHSC has
embraced a continued improvement of aging science laboratories and renovation to
encourage the research of the current faculty researches as well as recruit new
faculty.WeaknessesBased on the findings, there are weaknesses that TTUHSC should
improve, although it has fewer resources as compared to its competitors to remain
competitive and maintain its public reputation. First, there is uncertainty and limitation of
reimbursement caused by government policy changes. Some of the policy changes that have
negatively affected Health sectors is the Affordable Care Act, which requires uninsured and
underinsured to access health services. Secondly, the health sector needs a different
payment method. This is because TTUHSC has recorded the highest number of foreigners
such as Somalis and Hispanics who came for health services as compared to California
health center (Gostin, L. and Wiley, 2016).. Moreover, interpreters are required as most of
these people do not speak English. TTUHSC lack significant funding for external research,
which leads to limited numbers of clinical and basic sciences that are involved in the
research.From the findings, there are inadequate expansion areas for TTUHSC. This will
require the organization to seek for an external land where it will provide administrative
and clinical services to its clinical facilities in all of its campuses. Finally, the total amount of
HEAF funds has reduced due to expansion in community campuses and the increased needs
of the other school. This has resulted in inadequate funding that is required to sponsor
programs and project. There are fewer resources as compared to other health sectors as
community campuses, and the needs of different community schools should balance with
the existing funds to avoid shortages.StrengthsBased on the findings, there areas that
TTUHSC perform exceptionally well, and people can recognize their strengths. Based on
their analytical performance, one of its key advantages was recorded by the LCME
institutional site, which confirmed its strength in medical education. Their success included
active development of students’ affairs, infrastructural and administration, culture, and an
overall solid financial base. Secondly, TTUHSC performs a thorough selection when
admitting new students, which have enhanced its public reputation. With this, it has been
ranked as one of the medical training centers that have more than above the set average
score. This has led to good gradations because students are fully certified and are equipped
with the required skills.TTUHSC has successfully implemented and expanded its clinical
services to Covenant branch campus. The expansion has facilitated the provision of equal
health services to people, and many people will have an opportunity to receive medical
services. Based on the data, the health Centre utilizes the use of telemedicine, which makes
overall day-day activities more efficient and effective. Through the use of the electronic
health system, patients can quickly secure scheduling and rescheduling, which reduces
overcrowding in the faculty (Dumortier, J., & Verhenneman, 2011). It was found that
TTUHSC has the highest number of students that participate in research. These students are
across all the State in America, which increases equality and diversity.The residency
program has been made available where members of the public can easily access those
medical resources. The health organization has well-trained care providers in the faculty
with a wide range of specialty. This is evidenced as there is a continued increase in patient
visits, increase in patient revenue, and hospital funding as compared to prior years. The
health facility has created a very successful partnership with hospitals, and the community
provides at all campuses, which has resulted in continued visit because of enhanced
rapport.About research, TTUHSC is ranked at the global and national level as it provides a
solution through its research programs to extensive issues in health sectors. Its
commitment to growth and research is evidenced through its financial aid from the school
department and the development of the strong Centers of Excellence in quite several
research areas. This has led to its remarkable core facilities for the continuing research
development, development, and recognition for faculty development and excellent
utilization of the ELUM faculty to expound on the feminine role in research and education
which has created gender participation in research. Assignment: Directional Strategies
Report.Draft strategic planTo rhyme with the needs of patients and care providers and
work toward achieving their vision, TTUHSC requires to take strategic changes to enhance
the changing laws and guarantee its continuity in the health sector. Therefore, the current
strategy of TTUHSC is necessary to review its functional organizational structure.
Embracing a new structure that incorporate matrix mix will help it to expand their research
disparities, health and patients growth, financial growth, and will help in compliance with
the set government rules and regulations (Jackson, C. and Gracia, 2014). The strategic draft
of the TTUHSC will be as follows:Specialty and facility. TTUHSC need to review its expansion
to accommodate more care providers to provide quality services to their patients. Based on
the findings, the following are departments that are currently available; pediatrics,
gynecology, obstetrics, psychology, Surgical, family medicine clinics, and a therapy clinic.
Expanding into more broad medical services such as Urology and cancer centers will help
patients that reside in Amarillo to access all the services from the facility (Gingrass, 2015).
This strategy will help the facility to retain patients instead of them to keep changing from
one medical provider to the other.Academics. TTUHSC is an educational center, and
therefore, it should provide innovative educative programs to their students so that they
can be researchers, competent and caring healthcare professionals. This can be achieved
through delivering inter-personal education and experiences that are meaningful,
promoting innovative approaches in learning and teaching, and enhancing professional and
personal development to their students.Research. TTUHSC require to advance their
research portfolio through laying a lot of emphasis to collaborating with external funding to
improve on their areas of strengths in medical research. Therefore, it requires to develop an
infrastructural plan that will maximize the use of the available resources to collaborative
acquire funds to extend on their research. Moreover, unique funding opportunities require
to be explored to increase the research and enhance its reputation and visibility from the
public.Service and Outreach. TTUHSC require to improve its health services to communities
within the region it operates through providing community outreach and patient care
services. To achieve this, the facility is required to provide a collaborative and positive
patient experience and continue the use of telehealth to maintain their public image by
preserving pace with the current technology (Weaver C., Ball, M., Kim, G., and Kiel,
2016).People. When offering services, it should provide equal services regardless of
geographical and culture of its patients. To achieve this, TTUHSC needs to create a
sustainable culture that’s value-based. Value-based culture can be created by integrating
and identifying the value that defines its identity. Secondly, the facility should considerably
invest in people development and growth to have a competitive advantage over its
competitors in the market.Operations. In conducting its services, TTUHSC requires to
ensure that its operation and infrastructures efficiently and effectively its mission. This
can be done through improving its operational infrastructure so as to achieve its unique
services effectively, research, academic, and business need to all their campuses and sites.
Moreover, TTUHSC should work collaboratively with all its shareholders to achieve their
objective.ReferencesDumortier, J., & Verhenneman, G. (2011). Legal Regulations on
Electronic Health Records: A Prerequisite or an Unavoidable By-Product? – The Legal
Aspects of Electronic Health Records in Europe and the US Analysed. SSRN Electronic
Journal. doi: 10.2139/ssrn.1975758Gingrass, J. (2015). Changing the channel: Strategies for
expanding patient access. Healthcare Financial Management, 69(4), 64-68Gostin, L. and
Wiley, L. (2016). Public health law: Power, duty, restraint (3rd ed.). Oakland, CA: University
of California Press.Jackson, C. and Gracia, N. (2014). Addressing health and health-care
disparities: The role of a Diverse workforce and the social determinants of health. Public
Health Reports, 129(2), 57-61.Maa, J. (2015). Harnessing the Affordable Care Act to Catalyze
Delivery System Reform and Strengthen Emergency Care in America. The Permanente
Journal. doi: 10.7812/tpp/14-168Weaver C., Ball, M., Kim, G., and Kiel, J. (2016). Healthcare
information management systems: Cases, strategies, and solutions. Chan, LND: Springer.
Assignment: Directional Strategies Report.

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Directional Strategies Report.pdf

  • 1. Assignment: Directional Strategies Report Assignment: Directional Strategies ReportORDER NOW FOR COMPREHENSIVE SOLUTION PAPERS ON Assignment: Directional Strategies ReportWrite a 4–6-page directional strategies report that examines the alignment of a health care organization’s current directional strategies with its strategic goals. Include improvement recommendations that address gaps between where the organization currently is and where it wants to go. Assignment: Directional Strategies Report.Note: Each assessment in this course builds upon the work you have completed in previous assessments. Therefore, you must complete the assessments in the order in which they are presented.SHOW LESSIn your previous assessments, you examined how today’s health care organizations prepare themselves for the present and the future through strategic management. Specifically, you analyzed how a health care organization’s external and internal environments affect its operations. You also performed a TOWS analysis to help a health care organization identify strategic objectives to drive and improve all aspects of the company.The next step is to consider the directional pathways health care organizations take to achieve their strategic objectives. Creating a strategic vision for a health care organization involves developing or revising the organization’s mission, vision, and value statements. Here is a summary of these three directional strategies:A mission statement captures the organization’s distinctive purpose or reason for being.A vision statement creates a mental picture of what leaders want the organization to achieve when accomplishing its purpose or mission.Value statements clarify how the organization will conduct its activities to achieve its mission and vision. They frequently reflect common morality and emphasize respect, integrity, trust, caring, and the pursuit of excellence.In a first-in-class health care organization, these three directional strategies align with the company’s overarching goals. Once strategic leaders are confident the mission, vision, and values are well formulated, understood, and communicated, they then focus on the activities that will make the most progress toward accomplishing the organization’s mission and move it toward realizing its vision. These activities are called strategic goals.This assessment provides an opportunity for you to create a directional strategies report. In this report, you will analyze the alignment of your health care organization’s current directional strategies (mission, vision, and value statements) with its strategic goals. You will make recommendations for improvement if you identify gaps between where your health care organization currently is and where it wants to go.By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:Competency 1: Analyze
  • 2. organizational structure, design, culture, and climate in relation to environmental forces.Analyze the effectiveness of a health care organization’s directional strategies.Identify gaps between effective directional strategies and an organization’s existing directional strategies. Assignment: Directional Strategies Report.Competency 3: Recommend an organizational structure and design to optimize a strategic plan.Analyze the alignment between an organization’s directional strategies and its strategic goals.Propose changes to an organization’s directional strategies that improve alignment between its organizational structure and its strategic goals.Competency 4: Communicate in a manner that is scholarly professional, and consistent with expectations for professionals in health care administration.Write a clear, concise, well-organized, and professional directional strategies report that includes conclusions that are ed by relevant evidence.Follow APA formatting and style guidelines for citations and references.mha_fp5010_millssamantha_assessment2_1.docxmha_fp5010_millssamantha_as sessment1_2.docxassignment_instructions.docxcf_mission_and_values_analysis_questions.d ocxdirectional_strategies_TOWS Matrix Analysis and Strategic PlanThreatsResearch shows that TTUHSC needs to maintain a continued relationship with the teaching hospitals to diverge their mission. Creating a collaborative view will help in ensuring that its set mission of diversity is achieved. Moreover, relationship will be maintained which will create interaction between care providers. Secondary, TTUHSC is facing an enormous challenge as money sponsored by the government to its operation remain flat. Previously, it was found that the health sector has the highest number of foreign patients. Based on the stipulated policies, foreigners are unaccounted for in the Affordable Care Act, and they are supposed to self-pay (Maa, 2015). The State government underfunds health services which result in increased expenses for services delivered. This has been the main issue threatening the success of the TTUHSC.The total discretionary funds that are health sector receive from the University medical center to the SOM initiative is less, which lead to some of the initiatives being abandoned for sometimes or remain unattended at all. From the finding, the health sector suffers from the changing reimbursements environment and reduced Medicare funding. Government funding depends on current government rules and healthcare regulations. Healthcare suffers from inconsistent patient referrals, which have resulted in unpredictable patterns and reduced relationships.There is the issue of maintaining teaching capacity as there is increased outcome expectations of learners, the number of students, and the number of teaching faculty who are nearing their retirement age. The faculty is required to generate a return which equals to the teaching requirements. This is because there is a faculty that has been in existence for quite some time, but it does not have a revenue stream and lacks teaching responsibilities, which significantly affect its ability to hire young people. Moreover, there is an expansion of the total number of medical students both nationally and internationally without adequate residency positions, which has dramatically decreased the return on investment for sponsoring basic science research. Assignment: Directional Strategies Report.OpportunitiesTTUHSC has a lot of open opportunities. Based on the analysis, there is leadership commitment. This commitment has resulted in continued and improvement of clinical and basic science integration, technology advancement, and timely delivery of curriculum, which among them involved forming the department of medical
  • 3. education. The TTUHSC can take advantage of the increased inter-professional education opportunities for its students. Moreover, the health sector has a chance to improve its services through expansion of small groups that have opportunities to learn from the new experiences as new facilities are constructed on the campuses. The health sector wants to take advantage of expanding the Covenant training center to the expansion of the education program as well as creating a new professional relationship that will increase its relationship with the community.Healthcare has sustained the expansion of clinical locations, clinical services, and the financial stability of its medical facilities. Based on the findings, its development is evidenced by increased profits, revenue, and account receivable, which has improved the loyalty of their patients and a continued commercial mix. The healthcare has taken advantage of the increased revenue as a department are allowed to hire faculty for use in the clinical services. Because of the development of a new Center of excellence, TTUHSC has increased its training for interdisciplinary patients care opportunities. To attend to significant needs and provide quality services to their patients, the Health Center has developed more residency programs in Amarillo, San Antonio, Lubbock, and Permian Basin. Use of telehealth and telemedicine has facilitated its expansion and effective medical services. To take advantage of the existing medical gap, TTUHSC has embraced a continued improvement of aging science laboratories and renovation to encourage the research of the current faculty researches as well as recruit new faculty.WeaknessesBased on the findings, there are weaknesses that TTUHSC should improve, although it has fewer resources as compared to its competitors to remain competitive and maintain its public reputation. First, there is uncertainty and limitation of reimbursement caused by government policy changes. Some of the policy changes that have negatively affected Health sectors is the Affordable Care Act, which requires uninsured and underinsured to access health services. Secondly, the health sector needs a different payment method. This is because TTUHSC has recorded the highest number of foreigners such as Somalis and Hispanics who came for health services as compared to California health center (Gostin, L. and Wiley, 2016).. Moreover, interpreters are required as most of these people do not speak English. TTUHSC lack significant funding for external research, which leads to limited numbers of clinical and basic sciences that are involved in the research.From the findings, there are inadequate expansion areas for TTUHSC. This will require the organization to seek for an external land where it will provide administrative and clinical services to its clinical facilities in all of its campuses. Finally, the total amount of HEAF funds has reduced due to expansion in community campuses and the increased needs of the other school. This has resulted in inadequate funding that is required to sponsor programs and project. There are fewer resources as compared to other health sectors as community campuses, and the needs of different community schools should balance with the existing funds to avoid shortages.StrengthsBased on the findings, there areas that TTUHSC perform exceptionally well, and people can recognize their strengths. Based on their analytical performance, one of its key advantages was recorded by the LCME institutional site, which confirmed its strength in medical education. Their success included active development of students’ affairs, infrastructural and administration, culture, and an overall solid financial base. Secondly, TTUHSC performs a thorough selection when
  • 4. admitting new students, which have enhanced its public reputation. With this, it has been ranked as one of the medical training centers that have more than above the set average score. This has led to good gradations because students are fully certified and are equipped with the required skills.TTUHSC has successfully implemented and expanded its clinical services to Covenant branch campus. The expansion has facilitated the provision of equal health services to people, and many people will have an opportunity to receive medical services. Based on the data, the health Centre utilizes the use of telemedicine, which makes overall day-day activities more efficient and effective. Through the use of the electronic health system, patients can quickly secure scheduling and rescheduling, which reduces overcrowding in the faculty (Dumortier, J., & Verhenneman, 2011). It was found that TTUHSC has the highest number of students that participate in research. These students are across all the State in America, which increases equality and diversity.The residency program has been made available where members of the public can easily access those medical resources. The health organization has well-trained care providers in the faculty with a wide range of specialty. This is evidenced as there is a continued increase in patient visits, increase in patient revenue, and hospital funding as compared to prior years. The health facility has created a very successful partnership with hospitals, and the community provides at all campuses, which has resulted in continued visit because of enhanced rapport.About research, TTUHSC is ranked at the global and national level as it provides a solution through its research programs to extensive issues in health sectors. Its commitment to growth and research is evidenced through its financial aid from the school department and the development of the strong Centers of Excellence in quite several research areas. This has led to its remarkable core facilities for the continuing research development, development, and recognition for faculty development and excellent utilization of the ELUM faculty to expound on the feminine role in research and education which has created gender participation in research. Assignment: Directional Strategies Report.Draft strategic planTo rhyme with the needs of patients and care providers and work toward achieving their vision, TTUHSC requires to take strategic changes to enhance the changing laws and guarantee its continuity in the health sector. Therefore, the current strategy of TTUHSC is necessary to review its functional organizational structure. Embracing a new structure that incorporate matrix mix will help it to expand their research disparities, health and patients growth, financial growth, and will help in compliance with the set government rules and regulations (Jackson, C. and Gracia, 2014). The strategic draft of the TTUHSC will be as follows:Specialty and facility. TTUHSC need to review its expansion to accommodate more care providers to provide quality services to their patients. Based on the findings, the following are departments that are currently available; pediatrics, gynecology, obstetrics, psychology, Surgical, family medicine clinics, and a therapy clinic. Expanding into more broad medical services such as Urology and cancer centers will help patients that reside in Amarillo to access all the services from the facility (Gingrass, 2015). This strategy will help the facility to retain patients instead of them to keep changing from one medical provider to the other.Academics. TTUHSC is an educational center, and therefore, it should provide innovative educative programs to their students so that they can be researchers, competent and caring healthcare professionals. This can be achieved
  • 5. through delivering inter-personal education and experiences that are meaningful, promoting innovative approaches in learning and teaching, and enhancing professional and personal development to their students.Research. TTUHSC require to advance their research portfolio through laying a lot of emphasis to collaborating with external funding to improve on their areas of strengths in medical research. Therefore, it requires to develop an infrastructural plan that will maximize the use of the available resources to collaborative acquire funds to extend on their research. Moreover, unique funding opportunities require to be explored to increase the research and enhance its reputation and visibility from the public.Service and Outreach. TTUHSC require to improve its health services to communities within the region it operates through providing community outreach and patient care services. To achieve this, the facility is required to provide a collaborative and positive patient experience and continue the use of telehealth to maintain their public image by preserving pace with the current technology (Weaver C., Ball, M., Kim, G., and Kiel, 2016).People. When offering services, it should provide equal services regardless of geographical and culture of its patients. To achieve this, TTUHSC needs to create a sustainable culture that’s value-based. Value-based culture can be created by integrating and identifying the value that defines its identity. Secondly, the facility should considerably invest in people development and growth to have a competitive advantage over its competitors in the market.Operations. In conducting its services, TTUHSC requires to ensure that its operation and infrastructures efficiently and effectively its mission. This can be done through improving its operational infrastructure so as to achieve its unique services effectively, research, academic, and business need to all their campuses and sites. Moreover, TTUHSC should work collaboratively with all its shareholders to achieve their objective.ReferencesDumortier, J., & Verhenneman, G. (2011). Legal Regulations on Electronic Health Records: A Prerequisite or an Unavoidable By-Product? – The Legal Aspects of Electronic Health Records in Europe and the US Analysed. SSRN Electronic Journal. doi: 10.2139/ssrn.1975758Gingrass, J. (2015). Changing the channel: Strategies for expanding patient access. Healthcare Financial Management, 69(4), 64-68Gostin, L. and Wiley, L. (2016). Public health law: Power, duty, restraint (3rd ed.). Oakland, CA: University of California Press.Jackson, C. and Gracia, N. (2014). Addressing health and health-care disparities: The role of a Diverse workforce and the social determinants of health. Public Health Reports, 129(2), 57-61.Maa, J. (2015). Harnessing the Affordable Care Act to Catalyze Delivery System Reform and Strengthen Emergency Care in America. The Permanente Journal. doi: 10.7812/tpp/14-168Weaver C., Ball, M., Kim, G., and Kiel, J. (2016). Healthcare information management systems: Cases, strategies, and solutions. Chan, LND: Springer. Assignment: Directional Strategies Report.