SlideShare a Scribd company logo
From Theory to Practice
Digitalization in Insurance
Yalçın Terlemez
October-2018
Artificial Intelligence &
Advanced Analytics
Robotics CRM & Mobile
Apps
3 Areas of Digitalization at Aksigorta
Using Machine Learning for Fraud Detection
Policies
Claims
Clients
Claim File Based
Entity Based
Predictive Models
• Logistic Regression
• Decision Tree
• Stepwise Regression
SNA
• Homophily Analysis
• Clustering
Algorithms Used
FNOL
1
Completion
of All
Documents
2
Payment
Approval
3
AKSIGORTA CLAIM SYSTEM
• Online Fraud scoring
in 10 Seconds
• Live system since
Sep-16
• 24 Mio TL net fraud
saving in 2017 Fraud Checkpoints
AKSIGORTA FRAUD MANAGEMENT SYSTEM
Using Machine Learning for Fraud Detection
Using Advanced Analytics & AI in Insurance
Focus on CustomersValued
Aksigorta Analytic Indices (Customer Infometrics)
Customer Value Index Price Sensitivity Index
Propensity to Buy Index Cross-Sell Index
Churn Prevention for
Valued Customers
Identify new MOD
Customers
Robotics
AD
A
Accessible
Smart
User Friendly
Simple
Fast
Profitable
Meet Your Digital Assistant powered
by Artificial Intelligence
Project chAI
ADA Starts To
Talk…
NLP & RPA
Ada helps employees
with visa application,
pswd unlock & reset,
daily menü, guidance
for shuttle
Project Vision
ADA Opens the
Eyes…
Motor Claims
Document
Classification
(56k images
processed monthly)
Image
Recognition
Project MTPL
ADA serves
Agencies…
ADA takes agency
request on MTPL
authorizations and
processes using RPA
(14k requests/month)
NLP & RPA
Project MOD
ADA serves
Agencies…
ADA takes agency requests
on MOD discounts and
processes them according
to predefined limits
(25k requests per month)
NLP & RPA
Customer 360
• Unified Customer data
• Online Integration
with Core system and
20+ 3rd parties
• Live since Jun-17
• All channels, online GWP,
Commission, Campaigns,
renewals info and many more
• Live since Jun-18
SalesPoint 360
SalesRep 360
• Cumulative view
• Commission info
• Live since Jun-18
Location Services
Sales Channel
Management
Single App for
Everyone
Mobile Reports
Speech to TextE2E Visit Management
Aksiyon – Aksigorta Digital Sales Management Platform
Insights generated thru
Advanced Analytics
Thank you

More Related Content

What's hot

How Internet Of Things is changing Financial Sector
How Internet Of Things is changing Financial SectorHow Internet Of Things is changing Financial Sector
How Internet Of Things is changing Financial Sector
Sandeep Mishra
 
Insurtech Cyber Boxer
Insurtech Cyber BoxerInsurtech Cyber Boxer
Insurtech Cyber Boxer
Amit Rai
 
Clyd_&_Co_AXA_Pres_v1
Clyd_&_Co_AXA_Pres_v1Clyd_&_Co_AXA_Pres_v1
Clyd_&_Co_AXA_Pres_v1
Lawrence Norman
 
IoT = Insurance of Tomorrow ?
IoT = Insurance of Tomorrow ?IoT = Insurance of Tomorrow ?
IoT = Insurance of Tomorrow ?
Initio
 
The internet of things – The next wave - Insurance
The internet of things – The next wave - InsuranceThe internet of things – The next wave - Insurance
The internet of things – The next wave - Insurance
Arqiva
 
Internet of Things is Poised to Transform the Insurance Sector
Internet of Things is Poised to Transform the Insurance SectorInternet of Things is Poised to Transform the Insurance Sector
Internet of Things is Poised to Transform the Insurance Sector
Paasmer
 
White Paper on Raising The Cyber Security Bar In The Journey To a Digital India
White Paper on Raising The Cyber Security Bar In The Journey To a Digital IndiaWhite Paper on Raising The Cyber Security Bar In The Journey To a Digital India
White Paper on Raising The Cyber Security Bar In The Journey To a Digital India
Raaj Khanna
 
Chatbots: The New Sales Agent in Insurance Industry
Chatbots: The New Sales Agent in Insurance IndustryChatbots: The New Sales Agent in Insurance Industry
Chatbots: The New Sales Agent in Insurance Industry
Artivatic.ai
 
Insurance Technology Trends 2021
Insurance Technology Trends 2021Insurance Technology Trends 2021
Insurance Technology Trends 2021
insureedge
 
The Internet of Things in insurance
The Internet of Things in insurance The Internet of Things in insurance
The Internet of Things in insurance
Andrea Silvello
 
Payment Card Industry
Payment Card IndustryPayment Card Industry
Payment Card Industry
Nuclay Solutions
 
India Stack pilot - commercialization of techno-creative innovations
India Stack pilot - commercialization of techno-creative innovationsIndia Stack pilot - commercialization of techno-creative innovations
India Stack pilot - commercialization of techno-creative innovations
ProductNation/iSPIRT
 
180914 테헤란로 런치클럽-블록체인 특허분석을 통한 기술혁신 및 특허개발 전략 (이근호 TechIPm, LLC 대표)
180914 테헤란로 런치클럽-블록체인 특허분석을 통한 기술혁신 및 특허개발 전략 (이근호 TechIPm, LLC 대표)180914 테헤란로 런치클럽-블록체인 특허분석을 통한 기술혁신 및 특허개발 전략 (이근호 TechIPm, LLC 대표)
180914 테헤란로 런치클럽-블록체인 특허분석을 통한 기술혁신 및 특허개발 전략 (이근호 TechIPm, LLC 대표)
StartupAlliance
 
Creative Careers for Post Pandemic Times
Creative Careers for Post Pandemic TimesCreative Careers for Post Pandemic Times
Creative Careers for Post Pandemic Times
Gokul Alex
 
Imagining Intelligent Information Machines for 2020
Imagining Intelligent Information Machines for 2020Imagining Intelligent Information Machines for 2020
Imagining Intelligent Information Machines for 2020
Gokul Alex
 
Big Data Analytics for Insurance Business
Big Data Analytics for Insurance BusinessBig Data Analytics for Insurance Business
Big Data Analytics for Insurance Business
PanBI
 
Insurance IoT Digital Report
Insurance IoT Digital ReportInsurance IoT Digital Report
Insurance IoT Digital Report
Zsófia Kulcsár
 
Top Adopters of IoT in 2018 - An Infographic by RapidValue
Top Adopters of IoT in 2018 - An Infographic by RapidValueTop Adopters of IoT in 2018 - An Infographic by RapidValue
Top Adopters of IoT in 2018 - An Infographic by RapidValue
RapidValue
 
SPRINT 13 Workshop 3 Assuring identity in a digital environment Amanda Derric...
SPRINT 13 Workshop 3 Assuring identity in a digital environment Amanda Derric...SPRINT 13 Workshop 3 Assuring identity in a digital environment Amanda Derric...
SPRINT 13 Workshop 3 Assuring identity in a digital environment Amanda Derric...
UK Government Digital Service
 
Fintech_2017
Fintech_2017Fintech_2017
Fintech_2017
Andreas Zagos
 

What's hot (20)

How Internet Of Things is changing Financial Sector
How Internet Of Things is changing Financial SectorHow Internet Of Things is changing Financial Sector
How Internet Of Things is changing Financial Sector
 
Insurtech Cyber Boxer
Insurtech Cyber BoxerInsurtech Cyber Boxer
Insurtech Cyber Boxer
 
Clyd_&_Co_AXA_Pres_v1
Clyd_&_Co_AXA_Pres_v1Clyd_&_Co_AXA_Pres_v1
Clyd_&_Co_AXA_Pres_v1
 
IoT = Insurance of Tomorrow ?
IoT = Insurance of Tomorrow ?IoT = Insurance of Tomorrow ?
IoT = Insurance of Tomorrow ?
 
The internet of things – The next wave - Insurance
The internet of things – The next wave - InsuranceThe internet of things – The next wave - Insurance
The internet of things – The next wave - Insurance
 
Internet of Things is Poised to Transform the Insurance Sector
Internet of Things is Poised to Transform the Insurance SectorInternet of Things is Poised to Transform the Insurance Sector
Internet of Things is Poised to Transform the Insurance Sector
 
White Paper on Raising The Cyber Security Bar In The Journey To a Digital India
White Paper on Raising The Cyber Security Bar In The Journey To a Digital IndiaWhite Paper on Raising The Cyber Security Bar In The Journey To a Digital India
White Paper on Raising The Cyber Security Bar In The Journey To a Digital India
 
Chatbots: The New Sales Agent in Insurance Industry
Chatbots: The New Sales Agent in Insurance IndustryChatbots: The New Sales Agent in Insurance Industry
Chatbots: The New Sales Agent in Insurance Industry
 
Insurance Technology Trends 2021
Insurance Technology Trends 2021Insurance Technology Trends 2021
Insurance Technology Trends 2021
 
The Internet of Things in insurance
The Internet of Things in insurance The Internet of Things in insurance
The Internet of Things in insurance
 
Payment Card Industry
Payment Card IndustryPayment Card Industry
Payment Card Industry
 
India Stack pilot - commercialization of techno-creative innovations
India Stack pilot - commercialization of techno-creative innovationsIndia Stack pilot - commercialization of techno-creative innovations
India Stack pilot - commercialization of techno-creative innovations
 
180914 테헤란로 런치클럽-블록체인 특허분석을 통한 기술혁신 및 특허개발 전략 (이근호 TechIPm, LLC 대표)
180914 테헤란로 런치클럽-블록체인 특허분석을 통한 기술혁신 및 특허개발 전략 (이근호 TechIPm, LLC 대표)180914 테헤란로 런치클럽-블록체인 특허분석을 통한 기술혁신 및 특허개발 전략 (이근호 TechIPm, LLC 대표)
180914 테헤란로 런치클럽-블록체인 특허분석을 통한 기술혁신 및 특허개발 전략 (이근호 TechIPm, LLC 대표)
 
Creative Careers for Post Pandemic Times
Creative Careers for Post Pandemic TimesCreative Careers for Post Pandemic Times
Creative Careers for Post Pandemic Times
 
Imagining Intelligent Information Machines for 2020
Imagining Intelligent Information Machines for 2020Imagining Intelligent Information Machines for 2020
Imagining Intelligent Information Machines for 2020
 
Big Data Analytics for Insurance Business
Big Data Analytics for Insurance BusinessBig Data Analytics for Insurance Business
Big Data Analytics for Insurance Business
 
Insurance IoT Digital Report
Insurance IoT Digital ReportInsurance IoT Digital Report
Insurance IoT Digital Report
 
Top Adopters of IoT in 2018 - An Infographic by RapidValue
Top Adopters of IoT in 2018 - An Infographic by RapidValueTop Adopters of IoT in 2018 - An Infographic by RapidValue
Top Adopters of IoT in 2018 - An Infographic by RapidValue
 
SPRINT 13 Workshop 3 Assuring identity in a digital environment Amanda Derric...
SPRINT 13 Workshop 3 Assuring identity in a digital environment Amanda Derric...SPRINT 13 Workshop 3 Assuring identity in a digital environment Amanda Derric...
SPRINT 13 Workshop 3 Assuring identity in a digital environment Amanda Derric...
 
Fintech_2017
Fintech_2017Fintech_2017
Fintech_2017
 

Similar to Digitalization in Insurance From Theory to Practice - Yalçın Terlemez

Artificial intelligence & Machine learning role in financial services
Artificial intelligence & Machine learning role in financial servicesArtificial intelligence & Machine learning role in financial services
Artificial intelligence & Machine learning role in financial services
Prudhvi Parne
 
Credit Card Fraud Detection project.pptx
Credit Card Fraud Detection project.pptxCredit Card Fraud Detection project.pptx
Credit Card Fraud Detection project.pptx
sanjivaniahire31
 
Insurance Digital Claim Journey – Analytics Overlay
Insurance Digital Claim Journey – Analytics OverlayInsurance Digital Claim Journey – Analytics Overlay
Insurance Digital Claim Journey – Analytics Overlay
IndusNetMarketing
 
Aws mining intelligent_insights_with_machine_learning_financial_services_e_book
Aws mining intelligent_insights_with_machine_learning_financial_services_e_bookAws mining intelligent_insights_with_machine_learning_financial_services_e_book
Aws mining intelligent_insights_with_machine_learning_financial_services_e_book
amir527123
 
AI in Insurance: How to Automate Insurance Claim Processing with Machine Lear...
AI in Insurance: How to Automate Insurance Claim Processing with Machine Lear...AI in Insurance: How to Automate Insurance Claim Processing with Machine Lear...
AI in Insurance: How to Automate Insurance Claim Processing with Machine Lear...
Skyl.ai
 
Recoding the Customer Experience
Recoding the Customer ExperienceRecoding the Customer Experience
Recoding the Customer Experience
Cognizant
 
Claims Registration Automation by SwiftAnt
Claims Registration Automation by SwiftAntClaims Registration Automation by SwiftAnt
Claims Registration Automation by SwiftAnt
Venkat Santhosh Subramanian
 
Insight Collection - The Rise of Fintech, by Fintech OS
Insight Collection - The Rise of Fintech, by Fintech OSInsight Collection - The Rise of Fintech, by Fintech OS
Insight Collection - The Rise of Fintech, by Fintech OS
fintechos
 
Ai in insurance how to automate insurance claim processing with machine lear...
Ai in insurance  how to automate insurance claim processing with machine lear...Ai in insurance  how to automate insurance claim processing with machine lear...
Ai in insurance how to automate insurance claim processing with machine lear...
Skyl.ai
 
CWIN17 london transforming the insurance and banking with io t technologies...
CWIN17 london   transforming the insurance and banking with io t technologies...CWIN17 london   transforming the insurance and banking with io t technologies...
CWIN17 london transforming the insurance and banking with io t technologies...
Capgemini
 
The Singapore FinTech Consortium - Introduction to InsurTech
The Singapore FinTech Consortium - Introduction to InsurTechThe Singapore FinTech Consortium - Introduction to InsurTech
The Singapore FinTech Consortium - Introduction to InsurTech
FinTech Consortium
 
IAG_Business Empowerment by Innonation-Lean-Digital IT alignment
IAG_Business Empowerment by Innonation-Lean-Digital IT alignmentIAG_Business Empowerment by Innonation-Lean-Digital IT alignment
IAG_Business Empowerment by Innonation-Lean-Digital IT alignment
Xenophon Liapakis
 
The Role of Artificial Intelligence in Reshaping Financial Industry
The Role of Artificial Intelligence in Reshaping Financial IndustryThe Role of Artificial Intelligence in Reshaping Financial Industry
The Role of Artificial Intelligence in Reshaping Financial Industry
360factors
 
RSB72-PPT.pptx
RSB72-PPT.pptxRSB72-PPT.pptx
RSB72-PPT.pptx
AryanGour1
 
AI in Financial Services: Transforming the Financial Landscape
AI in Financial Services: Transforming the Financial LandscapeAI in Financial Services: Transforming the Financial Landscape
AI in Financial Services: Transforming the Financial Landscape
RosemaryGeorge6
 
Digital banking Account Take Over
Digital banking Account Take OverDigital banking Account Take Over
Digital banking Account Take Over
Laurent Pacalin
 
Robotic process automation powers digital transformation in insurance industry
Robotic process automation powers digital transformation in insurance industryRobotic process automation powers digital transformation in insurance industry
Robotic process automation powers digital transformation in insurance industry
Artivatic.ai
 
160987-time-template-4x3.pptx
160987-time-template-4x3.pptx160987-time-template-4x3.pptx
160987-time-template-4x3.pptx
AryanGour1
 
Opportunities derived by AI
Opportunities derived by AIOpportunities derived by AI
Opportunities derived by AI
Amazon Web Services
 
Share Credit_Card_Fraud_Detection_ML_MP (1).pptx
Share Credit_Card_Fraud_Detection_ML_MP (1).pptxShare Credit_Card_Fraud_Detection_ML_MP (1).pptx
Share Credit_Card_Fraud_Detection_ML_MP (1).pptx
yatintaneja6
 

Similar to Digitalization in Insurance From Theory to Practice - Yalçın Terlemez (20)

Artificial intelligence & Machine learning role in financial services
Artificial intelligence & Machine learning role in financial servicesArtificial intelligence & Machine learning role in financial services
Artificial intelligence & Machine learning role in financial services
 
Credit Card Fraud Detection project.pptx
Credit Card Fraud Detection project.pptxCredit Card Fraud Detection project.pptx
Credit Card Fraud Detection project.pptx
 
Insurance Digital Claim Journey – Analytics Overlay
Insurance Digital Claim Journey – Analytics OverlayInsurance Digital Claim Journey – Analytics Overlay
Insurance Digital Claim Journey – Analytics Overlay
 
Aws mining intelligent_insights_with_machine_learning_financial_services_e_book
Aws mining intelligent_insights_with_machine_learning_financial_services_e_bookAws mining intelligent_insights_with_machine_learning_financial_services_e_book
Aws mining intelligent_insights_with_machine_learning_financial_services_e_book
 
AI in Insurance: How to Automate Insurance Claim Processing with Machine Lear...
AI in Insurance: How to Automate Insurance Claim Processing with Machine Lear...AI in Insurance: How to Automate Insurance Claim Processing with Machine Lear...
AI in Insurance: How to Automate Insurance Claim Processing with Machine Lear...
 
Recoding the Customer Experience
Recoding the Customer ExperienceRecoding the Customer Experience
Recoding the Customer Experience
 
Claims Registration Automation by SwiftAnt
Claims Registration Automation by SwiftAntClaims Registration Automation by SwiftAnt
Claims Registration Automation by SwiftAnt
 
Insight Collection - The Rise of Fintech, by Fintech OS
Insight Collection - The Rise of Fintech, by Fintech OSInsight Collection - The Rise of Fintech, by Fintech OS
Insight Collection - The Rise of Fintech, by Fintech OS
 
Ai in insurance how to automate insurance claim processing with machine lear...
Ai in insurance  how to automate insurance claim processing with machine lear...Ai in insurance  how to automate insurance claim processing with machine lear...
Ai in insurance how to automate insurance claim processing with machine lear...
 
CWIN17 london transforming the insurance and banking with io t technologies...
CWIN17 london   transforming the insurance and banking with io t technologies...CWIN17 london   transforming the insurance and banking with io t technologies...
CWIN17 london transforming the insurance and banking with io t technologies...
 
The Singapore FinTech Consortium - Introduction to InsurTech
The Singapore FinTech Consortium - Introduction to InsurTechThe Singapore FinTech Consortium - Introduction to InsurTech
The Singapore FinTech Consortium - Introduction to InsurTech
 
IAG_Business Empowerment by Innonation-Lean-Digital IT alignment
IAG_Business Empowerment by Innonation-Lean-Digital IT alignmentIAG_Business Empowerment by Innonation-Lean-Digital IT alignment
IAG_Business Empowerment by Innonation-Lean-Digital IT alignment
 
The Role of Artificial Intelligence in Reshaping Financial Industry
The Role of Artificial Intelligence in Reshaping Financial IndustryThe Role of Artificial Intelligence in Reshaping Financial Industry
The Role of Artificial Intelligence in Reshaping Financial Industry
 
RSB72-PPT.pptx
RSB72-PPT.pptxRSB72-PPT.pptx
RSB72-PPT.pptx
 
AI in Financial Services: Transforming the Financial Landscape
AI in Financial Services: Transforming the Financial LandscapeAI in Financial Services: Transforming the Financial Landscape
AI in Financial Services: Transforming the Financial Landscape
 
Digital banking Account Take Over
Digital banking Account Take OverDigital banking Account Take Over
Digital banking Account Take Over
 
Robotic process automation powers digital transformation in insurance industry
Robotic process automation powers digital transformation in insurance industryRobotic process automation powers digital transformation in insurance industry
Robotic process automation powers digital transformation in insurance industry
 
160987-time-template-4x3.pptx
160987-time-template-4x3.pptx160987-time-template-4x3.pptx
160987-time-template-4x3.pptx
 
Opportunities derived by AI
Opportunities derived by AIOpportunities derived by AI
Opportunities derived by AI
 
Share Credit_Card_Fraud_Detection_ML_MP (1).pptx
Share Credit_Card_Fraud_Detection_ML_MP (1).pptxShare Credit_Card_Fraud_Detection_ML_MP (1).pptx
Share Credit_Card_Fraud_Detection_ML_MP (1).pptx
 

More from sigortatatbikatcilari

Tıbbi Kötü Uygulamaya İlişkin Zorunlu Mali Sorumluluk Sigortası / Prim ve H...
Tıbbi Kötü Uygulamaya İlişkin Zorunlu Mali Sorumluluk Sigortası / Prim ve H...Tıbbi Kötü Uygulamaya İlişkin Zorunlu Mali Sorumluluk Sigortası / Prim ve H...
Tıbbi Kötü Uygulamaya İlişkin Zorunlu Mali Sorumluluk Sigortası / Prim ve H...
sigortatatbikatcilari
 
Teknoloji Sigorta Sektörünü Nasıl Etkiliyor - Dr. İsmail Kızılbay
Teknoloji Sigorta Sektörünü Nasıl Etkiliyor - Dr. İsmail KızılbayTeknoloji Sigorta Sektörünü Nasıl Etkiliyor - Dr. İsmail Kızılbay
Teknoloji Sigorta Sektörünü Nasıl Etkiliyor - Dr. İsmail Kızılbay
sigortatatbikatcilari
 
Fuat Satır - Techsin
Fuat Satır - TechsinFuat Satır - Techsin
Fuat Satır - Techsin
sigortatatbikatcilari
 
Küresel İklim Değişikliği / Hidro-Meteorolojik Afetler - Prof. Dr. Mikdat Kad...
Küresel İklim Değişikliği / Hidro-Meteorolojik Afetler - Prof. Dr. Mikdat Kad...Küresel İklim Değişikliği / Hidro-Meteorolojik Afetler - Prof. Dr. Mikdat Kad...
Küresel İklim Değişikliği / Hidro-Meteorolojik Afetler - Prof. Dr. Mikdat Kad...
sigortatatbikatcilari
 
How Technology Impacts the Insurance Sector - Raymond Kairouz
How Technology Impacts the Insurance Sector - Raymond KairouzHow Technology Impacts the Insurance Sector - Raymond Kairouz
How Technology Impacts the Insurance Sector - Raymond Kairouz
sigortatatbikatcilari
 
Climate Change - John Alarcon
Climate Change - John AlarconClimate Change - John Alarcon
Climate Change - John Alarcon
sigortatatbikatcilari
 
Riskli Sigortalılar Havuzu - Hilmi Karamercan
Riskli Sigortalılar Havuzu - Hilmi KaramercanRiskli Sigortalılar Havuzu - Hilmi Karamercan
Riskli Sigortalılar Havuzu - Hilmi Karamercan
sigortatatbikatcilari
 
Parametric Risk Transfer Products - Gero Michel
Parametric Risk Transfer Products - Gero MichelParametric Risk Transfer Products - Gero Michel
Parametric Risk Transfer Products - Gero Michel
sigortatatbikatcilari
 
Ticari Alacak Sigortası - Emre Özer
Ticari Alacak Sigortası - Emre ÖzerTicari Alacak Sigortası - Emre Özer
Ticari Alacak Sigortası - Emre Özer
sigortatatbikatcilari
 
Parametric (NatCat) Products - Andi Vossberg
Parametric (NatCat) Products - Andi VossbergParametric (NatCat) Products - Andi Vossberg
Parametric (NatCat) Products - Andi Vossberg
sigortatatbikatcilari
 

More from sigortatatbikatcilari (10)

Tıbbi Kötü Uygulamaya İlişkin Zorunlu Mali Sorumluluk Sigortası / Prim ve H...
Tıbbi Kötü Uygulamaya İlişkin Zorunlu Mali Sorumluluk Sigortası / Prim ve H...Tıbbi Kötü Uygulamaya İlişkin Zorunlu Mali Sorumluluk Sigortası / Prim ve H...
Tıbbi Kötü Uygulamaya İlişkin Zorunlu Mali Sorumluluk Sigortası / Prim ve H...
 
Teknoloji Sigorta Sektörünü Nasıl Etkiliyor - Dr. İsmail Kızılbay
Teknoloji Sigorta Sektörünü Nasıl Etkiliyor - Dr. İsmail KızılbayTeknoloji Sigorta Sektörünü Nasıl Etkiliyor - Dr. İsmail Kızılbay
Teknoloji Sigorta Sektörünü Nasıl Etkiliyor - Dr. İsmail Kızılbay
 
Fuat Satır - Techsin
Fuat Satır - TechsinFuat Satır - Techsin
Fuat Satır - Techsin
 
Küresel İklim Değişikliği / Hidro-Meteorolojik Afetler - Prof. Dr. Mikdat Kad...
Küresel İklim Değişikliği / Hidro-Meteorolojik Afetler - Prof. Dr. Mikdat Kad...Küresel İklim Değişikliği / Hidro-Meteorolojik Afetler - Prof. Dr. Mikdat Kad...
Küresel İklim Değişikliği / Hidro-Meteorolojik Afetler - Prof. Dr. Mikdat Kad...
 
How Technology Impacts the Insurance Sector - Raymond Kairouz
How Technology Impacts the Insurance Sector - Raymond KairouzHow Technology Impacts the Insurance Sector - Raymond Kairouz
How Technology Impacts the Insurance Sector - Raymond Kairouz
 
Climate Change - John Alarcon
Climate Change - John AlarconClimate Change - John Alarcon
Climate Change - John Alarcon
 
Riskli Sigortalılar Havuzu - Hilmi Karamercan
Riskli Sigortalılar Havuzu - Hilmi KaramercanRiskli Sigortalılar Havuzu - Hilmi Karamercan
Riskli Sigortalılar Havuzu - Hilmi Karamercan
 
Parametric Risk Transfer Products - Gero Michel
Parametric Risk Transfer Products - Gero MichelParametric Risk Transfer Products - Gero Michel
Parametric Risk Transfer Products - Gero Michel
 
Ticari Alacak Sigortası - Emre Özer
Ticari Alacak Sigortası - Emre ÖzerTicari Alacak Sigortası - Emre Özer
Ticari Alacak Sigortası - Emre Özer
 
Parametric (NatCat) Products - Andi Vossberg
Parametric (NatCat) Products - Andi VossbergParametric (NatCat) Products - Andi Vossberg
Parametric (NatCat) Products - Andi Vossberg
 

Recently uploaded

Independent Study - College of Wooster Research (2023-2024)
Independent Study - College of Wooster Research (2023-2024)Independent Study - College of Wooster Research (2023-2024)
Independent Study - College of Wooster Research (2023-2024)
AntoniaOwensDetwiler
 
How Does CRISIL Evaluate Lenders in India for Credit Ratings
How Does CRISIL Evaluate Lenders in India for Credit RatingsHow Does CRISIL Evaluate Lenders in India for Credit Ratings
How Does CRISIL Evaluate Lenders in India for Credit Ratings
Shaheen Kumar
 
Tdasx: In-Depth Analysis of Cryptocurrency Giveaway Scams and Security Strate...
Tdasx: In-Depth Analysis of Cryptocurrency Giveaway Scams and Security Strate...Tdasx: In-Depth Analysis of Cryptocurrency Giveaway Scams and Security Strate...
Tdasx: In-Depth Analysis of Cryptocurrency Giveaway Scams and Security Strate...
nimaruinazawa258
 
Tumelo-deep-dive-into-pass-through-voting-Feb23 (1).pdf
Tumelo-deep-dive-into-pass-through-voting-Feb23 (1).pdfTumelo-deep-dive-into-pass-through-voting-Feb23 (1).pdf
Tumelo-deep-dive-into-pass-through-voting-Feb23 (1).pdf
Henry Tapper
 
Does teamwork really matter? Looking beyond the job posting to understand lab...
Does teamwork really matter? Looking beyond the job posting to understand lab...Does teamwork really matter? Looking beyond the job posting to understand lab...
Does teamwork really matter? Looking beyond the job posting to understand lab...
Labour Market Information Council | Conseil de l’information sur le marché du travail
 
An Overview of the Prosocial dHEDGE Vault works
An Overview of the Prosocial dHEDGE Vault worksAn Overview of the Prosocial dHEDGE Vault works
An Overview of the Prosocial dHEDGE Vault works
Colin R. Turner
 
falcon-invoice-discounting-a-premier-investment-platform-for-superior-returns...
falcon-invoice-discounting-a-premier-investment-platform-for-superior-returns...falcon-invoice-discounting-a-premier-investment-platform-for-superior-returns...
falcon-invoice-discounting-a-premier-investment-platform-for-superior-returns...
Falcon Invoice Discounting
 
Pensions and housing - Pensions PlayPen - 4 June 2024 v3 (1).pdf
Pensions and housing - Pensions PlayPen - 4 June 2024 v3 (1).pdfPensions and housing - Pensions PlayPen - 4 June 2024 v3 (1).pdf
Pensions and housing - Pensions PlayPen - 4 June 2024 v3 (1).pdf
Henry Tapper
 
5 Tips for Creating Standard Financial Reports
5 Tips for Creating Standard Financial Reports5 Tips for Creating Standard Financial Reports
5 Tips for Creating Standard Financial Reports
EasyReports
 
Money20/20 and EU Networking Event of 20/24!
Money20/20 and EU Networking Event of 20/24!Money20/20 and EU Networking Event of 20/24!
Money20/20 and EU Networking Event of 20/24!
FinTech Belgium
 
Seminar: Gender Board Diversity through Ownership Networks
Seminar: Gender Board Diversity through Ownership NetworksSeminar: Gender Board Diversity through Ownership Networks
Seminar: Gender Board Diversity through Ownership Networks
GRAPE
 
Detailed power point presentation on compound interest and how it is calculated
Detailed power point presentation on compound interest  and how it is calculatedDetailed power point presentation on compound interest  and how it is calculated
Detailed power point presentation on compound interest and how it is calculated
KishanChaudhary23
 
Who Is the Largest Producer of Soybean in India Now.pdf
Who Is the Largest Producer of Soybean in India Now.pdfWho Is the Largest Producer of Soybean in India Now.pdf
Who Is the Largest Producer of Soybean in India Now.pdf
Price Vision
 
Instant Issue Debit Cards - School Designs
Instant Issue Debit Cards - School DesignsInstant Issue Debit Cards - School Designs
Instant Issue Debit Cards - School Designs
egoetzinger
 
在线办理(GU毕业证书)美国贡萨加大学毕业证学历证书一模一样
在线办理(GU毕业证书)美国贡萨加大学毕业证学历证书一模一样在线办理(GU毕业证书)美国贡萨加大学毕业证学历证书一模一样
在线办理(GU毕业证书)美国贡萨加大学毕业证学历证书一模一样
5spllj1l
 
一比一原版(GWU,GW毕业证)加利福尼亚大学|尔湾分校毕业证如何办理
一比一原版(GWU,GW毕业证)加利福尼亚大学|尔湾分校毕业证如何办理一比一原版(GWU,GW毕业证)加利福尼亚大学|尔湾分校毕业证如何办理
一比一原版(GWU,GW毕业证)加利福尼亚大学|尔湾分校毕业证如何办理
obyzuk
 
Instant Issue Debit Cards - High School Spirit
Instant Issue Debit Cards - High School SpiritInstant Issue Debit Cards - High School Spirit
Instant Issue Debit Cards - High School Spirit
egoetzinger
 
Independent Study - College of Wooster Research (2023-2024) FDI, Culture, Glo...
Independent Study - College of Wooster Research (2023-2024) FDI, Culture, Glo...Independent Study - College of Wooster Research (2023-2024) FDI, Culture, Glo...
Independent Study - College of Wooster Research (2023-2024) FDI, Culture, Glo...
AntoniaOwensDetwiler
 
2. Elemental Economics - Mineral demand.pdf
2. Elemental Economics - Mineral demand.pdf2. Elemental Economics - Mineral demand.pdf
2. Elemental Economics - Mineral demand.pdf
Neal Brewster
 
一比一原版(IC毕业证)帝国理工大学毕业证如何办理
一比一原版(IC毕业证)帝国理工大学毕业证如何办理一比一原版(IC毕业证)帝国理工大学毕业证如何办理
一比一原版(IC毕业证)帝国理工大学毕业证如何办理
conose1
 

Recently uploaded (20)

Independent Study - College of Wooster Research (2023-2024)
Independent Study - College of Wooster Research (2023-2024)Independent Study - College of Wooster Research (2023-2024)
Independent Study - College of Wooster Research (2023-2024)
 
How Does CRISIL Evaluate Lenders in India for Credit Ratings
How Does CRISIL Evaluate Lenders in India for Credit RatingsHow Does CRISIL Evaluate Lenders in India for Credit Ratings
How Does CRISIL Evaluate Lenders in India for Credit Ratings
 
Tdasx: In-Depth Analysis of Cryptocurrency Giveaway Scams and Security Strate...
Tdasx: In-Depth Analysis of Cryptocurrency Giveaway Scams and Security Strate...Tdasx: In-Depth Analysis of Cryptocurrency Giveaway Scams and Security Strate...
Tdasx: In-Depth Analysis of Cryptocurrency Giveaway Scams and Security Strate...
 
Tumelo-deep-dive-into-pass-through-voting-Feb23 (1).pdf
Tumelo-deep-dive-into-pass-through-voting-Feb23 (1).pdfTumelo-deep-dive-into-pass-through-voting-Feb23 (1).pdf
Tumelo-deep-dive-into-pass-through-voting-Feb23 (1).pdf
 
Does teamwork really matter? Looking beyond the job posting to understand lab...
Does teamwork really matter? Looking beyond the job posting to understand lab...Does teamwork really matter? Looking beyond the job posting to understand lab...
Does teamwork really matter? Looking beyond the job posting to understand lab...
 
An Overview of the Prosocial dHEDGE Vault works
An Overview of the Prosocial dHEDGE Vault worksAn Overview of the Prosocial dHEDGE Vault works
An Overview of the Prosocial dHEDGE Vault works
 
falcon-invoice-discounting-a-premier-investment-platform-for-superior-returns...
falcon-invoice-discounting-a-premier-investment-platform-for-superior-returns...falcon-invoice-discounting-a-premier-investment-platform-for-superior-returns...
falcon-invoice-discounting-a-premier-investment-platform-for-superior-returns...
 
Pensions and housing - Pensions PlayPen - 4 June 2024 v3 (1).pdf
Pensions and housing - Pensions PlayPen - 4 June 2024 v3 (1).pdfPensions and housing - Pensions PlayPen - 4 June 2024 v3 (1).pdf
Pensions and housing - Pensions PlayPen - 4 June 2024 v3 (1).pdf
 
5 Tips for Creating Standard Financial Reports
5 Tips for Creating Standard Financial Reports5 Tips for Creating Standard Financial Reports
5 Tips for Creating Standard Financial Reports
 
Money20/20 and EU Networking Event of 20/24!
Money20/20 and EU Networking Event of 20/24!Money20/20 and EU Networking Event of 20/24!
Money20/20 and EU Networking Event of 20/24!
 
Seminar: Gender Board Diversity through Ownership Networks
Seminar: Gender Board Diversity through Ownership NetworksSeminar: Gender Board Diversity through Ownership Networks
Seminar: Gender Board Diversity through Ownership Networks
 
Detailed power point presentation on compound interest and how it is calculated
Detailed power point presentation on compound interest  and how it is calculatedDetailed power point presentation on compound interest  and how it is calculated
Detailed power point presentation on compound interest and how it is calculated
 
Who Is the Largest Producer of Soybean in India Now.pdf
Who Is the Largest Producer of Soybean in India Now.pdfWho Is the Largest Producer of Soybean in India Now.pdf
Who Is the Largest Producer of Soybean in India Now.pdf
 
Instant Issue Debit Cards - School Designs
Instant Issue Debit Cards - School DesignsInstant Issue Debit Cards - School Designs
Instant Issue Debit Cards - School Designs
 
在线办理(GU毕业证书)美国贡萨加大学毕业证学历证书一模一样
在线办理(GU毕业证书)美国贡萨加大学毕业证学历证书一模一样在线办理(GU毕业证书)美国贡萨加大学毕业证学历证书一模一样
在线办理(GU毕业证书)美国贡萨加大学毕业证学历证书一模一样
 
一比一原版(GWU,GW毕业证)加利福尼亚大学|尔湾分校毕业证如何办理
一比一原版(GWU,GW毕业证)加利福尼亚大学|尔湾分校毕业证如何办理一比一原版(GWU,GW毕业证)加利福尼亚大学|尔湾分校毕业证如何办理
一比一原版(GWU,GW毕业证)加利福尼亚大学|尔湾分校毕业证如何办理
 
Instant Issue Debit Cards - High School Spirit
Instant Issue Debit Cards - High School SpiritInstant Issue Debit Cards - High School Spirit
Instant Issue Debit Cards - High School Spirit
 
Independent Study - College of Wooster Research (2023-2024) FDI, Culture, Glo...
Independent Study - College of Wooster Research (2023-2024) FDI, Culture, Glo...Independent Study - College of Wooster Research (2023-2024) FDI, Culture, Glo...
Independent Study - College of Wooster Research (2023-2024) FDI, Culture, Glo...
 
2. Elemental Economics - Mineral demand.pdf
2. Elemental Economics - Mineral demand.pdf2. Elemental Economics - Mineral demand.pdf
2. Elemental Economics - Mineral demand.pdf
 
一比一原版(IC毕业证)帝国理工大学毕业证如何办理
一比一原版(IC毕业证)帝国理工大学毕业证如何办理一比一原版(IC毕业证)帝国理工大学毕业证如何办理
一比一原版(IC毕业证)帝国理工大学毕业证如何办理
 

Digitalization in Insurance From Theory to Practice - Yalçın Terlemez

  • 1. From Theory to Practice Digitalization in Insurance Yalçın Terlemez October-2018
  • 2. Artificial Intelligence & Advanced Analytics Robotics CRM & Mobile Apps 3 Areas of Digitalization at Aksigorta
  • 3. Using Machine Learning for Fraud Detection Policies Claims Clients Claim File Based Entity Based Predictive Models • Logistic Regression • Decision Tree • Stepwise Regression SNA • Homophily Analysis • Clustering Algorithms Used
  • 4. FNOL 1 Completion of All Documents 2 Payment Approval 3 AKSIGORTA CLAIM SYSTEM • Online Fraud scoring in 10 Seconds • Live system since Sep-16 • 24 Mio TL net fraud saving in 2017 Fraud Checkpoints AKSIGORTA FRAUD MANAGEMENT SYSTEM Using Machine Learning for Fraud Detection
  • 5. Using Advanced Analytics & AI in Insurance Focus on CustomersValued
  • 6. Aksigorta Analytic Indices (Customer Infometrics) Customer Value Index Price Sensitivity Index Propensity to Buy Index Cross-Sell Index Churn Prevention for Valued Customers Identify new MOD Customers
  • 7. Robotics AD A Accessible Smart User Friendly Simple Fast Profitable Meet Your Digital Assistant powered by Artificial Intelligence
  • 8. Project chAI ADA Starts To Talk… NLP & RPA Ada helps employees with visa application, pswd unlock & reset, daily menü, guidance for shuttle Project Vision ADA Opens the Eyes… Motor Claims Document Classification (56k images processed monthly) Image Recognition Project MTPL ADA serves Agencies… ADA takes agency request on MTPL authorizations and processes using RPA (14k requests/month) NLP & RPA Project MOD ADA serves Agencies… ADA takes agency requests on MOD discounts and processes them according to predefined limits (25k requests per month) NLP & RPA
  • 9. Customer 360 • Unified Customer data • Online Integration with Core system and 20+ 3rd parties • Live since Jun-17 • All channels, online GWP, Commission, Campaigns, renewals info and many more • Live since Jun-18 SalesPoint 360 SalesRep 360 • Cumulative view • Commission info • Live since Jun-18
  • 10. Location Services Sales Channel Management Single App for Everyone Mobile Reports Speech to TextE2E Visit Management Aksiyon – Aksigorta Digital Sales Management Platform Insights generated thru Advanced Analytics
  • 11.