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DemandForce's communication is consistent but the visual design is not very appealing. While DemandForce and Eclipse are integrated, appointments cannot be directly scheduled through DemandForce. The document criticizes DemandForce for its lack of visual appeal and inability to directly schedule appointments through the platform.
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DemandForce allows Keith Clinic to send automated appointment reminders and allow patients to reschedule via text messaging. Patients receive text reminders of upcoming appointments from DemandForce which is integrated with Eclipse, the practice management system. Patients can reply to the text to confirm or reschedule their appointment and DemandForce tracks responses in its database.
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- 1. Criticisms Even though all of DemandForce’s communication is consistent across the board, the design is not very appealling visually. Even though DemandForce and Eclipse are integrated, we cannot schedule appointments directly through DemandForce.