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Design and Sustainability Storytelling
              Understanding the cultural shift to sustainability:
               the sustainability + people + brand equation

             HOW TO TELL YOUR SUSTAINABILITY STORY
                   AND THE ROLE FOR DESIGN

TWITTER @hellokier
EMAIL   kierstin@ci-shift.com
WEB     www.ci-shift.com
The S-Word


TWITTER @hellokier
EMAIL   kierstin@ci-shift.com
WEB     www.ci-shift.com
The S-Word


TWITTER @hellokier
EMAIL   kierstin@ci-shift.com
WEB     www.ci-shift.com
About Ci



    Ci is a strategic brand & research consultancy specializing in the
         cultural shift to sustainability and the relationship between
        sustainability, people, culture & brands. We’re 8 years old.

          We believe sustainability is a tool for innovation.
  We produce research and insight for innovation, business success
              and positive change: The SHIFT Report


TWITTER @hellokier
EMAIL   kierstin@ci-shift.com
WEB     www.ci-shift.com
TWITTER @hellokier
EMAIL   kierstin@ci-shift.com
WEB     www.ci-shift.com
Sustainability
             Meeting our current needs without screwing up the
                   potential for the future to meet theirs.



TWITTER @hellokier
EMAIL   kierstin@ci-shift.com
WEB     www.ci-shift.com
Headlines


  • Green is not the color of sustainability: Green is not the most
    pressing sustainability issue for North Americans but is
    leapfrogged by issues in the personal and social sustainability
    space: community connection, employee treatment, local,
    fair trade, spiritual contentment....
      BIG PICTURE THINKING




  • Personal and Social Sustainability : The # 1 sustainability
    issue for North Americans is “feeling connected to my friends,
    my family, my community”. (87% of North Americans)


TWITTER @hellokier
EMAIL   kierstin@ci-shift.com
WEB     www.ci-shift.com
Headlines

 • Context: The importance of looking at green/eco related
   issues in context of consumers overall sustainability
   relationship.
   We’re selfish - and look to ‘me’ first.
   But we want to be part of the ‘we’.

    COMMUNITY IS KING!


 • Proof is in the pudding: Product design and packaging are
   among the most important indicators of a brand’s socially
   responsible behavior.

   PLANNED
   OBSOLESCENCE
   PISSES US OFF!
What does this means for designers?
  For brands and their designers?

It’s important for them to define and tell their
       sustainability story. (Authentically)
Characteristics that I look for when determining if a brand is
socially responsible or not
‘Made to Last’
                         is the top product design
                     characteristic (82%) people look to
                       when determining if product is
                        socially responsible or not.




TWITTER @hellokier
EMAIL   kierstin@ci-shift.com
WEB     www.ci-shift.com
Labeling language that indicates
                               ‘produced locally’ (57%)
                           is more important than labeling
                          language that indicates ‘certified
                           organic’ (34%) for people when
                         determining if a product is socially
                                  responsible or not.


TWITTER @hellokier
EMAIL   kierstin@ci-shift.com
WEB     www.ci-shift.com
Rules of Engagement: How people feel about marketing
‘social responsibility’
1. AVOID KNEE JERK GREEN
            Green might be the color of your sustainability story,
                           but it might not be.



                      2. AUTHENTICITY + ALIGNMENT




TWITTER @hellokier
EMAIL   kierstin@ci-shift.com
WEB     www.ci-shift.com
AUTHENTICITY?

OR CATEGORY
CONVENTION?
TWITTER @hellokier
EMAIL   kierstin@ci-shift.com
WEB     www.ci-shift.com
Thanks for listening!
                     @THESHIFTReport

     COMPOST MODERN COUPON CODE
                COMPOST2011
15% Discount on all SHIFT Report research products
              Expires Feb 28, 2011
             www.ci-shift.com/shop
                       kierstin@ci-shift.com
                             @hellokier
                          604.877.1277

    Copyright Conscientious Innovation Ltd. Proprietary data.
     But use it if you’d like to. Share it. Tweet it. Present it.
                       Just credit us please.

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Kierstin DeWest SHIFT Report Compost Modern

  • 1. Design and Sustainability Storytelling Understanding the cultural shift to sustainability: the sustainability + people + brand equation HOW TO TELL YOUR SUSTAINABILITY STORY AND THE ROLE FOR DESIGN TWITTER @hellokier EMAIL kierstin@ci-shift.com WEB www.ci-shift.com
  • 2. The S-Word TWITTER @hellokier EMAIL kierstin@ci-shift.com WEB www.ci-shift.com
  • 3. The S-Word TWITTER @hellokier EMAIL kierstin@ci-shift.com WEB www.ci-shift.com
  • 4. About Ci Ci is a strategic brand & research consultancy specializing in the cultural shift to sustainability and the relationship between sustainability, people, culture & brands. We’re 8 years old. We believe sustainability is a tool for innovation. We produce research and insight for innovation, business success and positive change: The SHIFT Report TWITTER @hellokier EMAIL kierstin@ci-shift.com WEB www.ci-shift.com
  • 5. TWITTER @hellokier EMAIL kierstin@ci-shift.com WEB www.ci-shift.com
  • 6. Sustainability Meeting our current needs without screwing up the potential for the future to meet theirs. TWITTER @hellokier EMAIL kierstin@ci-shift.com WEB www.ci-shift.com
  • 7.
  • 8. Headlines • Green is not the color of sustainability: Green is not the most pressing sustainability issue for North Americans but is leapfrogged by issues in the personal and social sustainability space: community connection, employee treatment, local, fair trade, spiritual contentment.... BIG PICTURE THINKING • Personal and Social Sustainability : The # 1 sustainability issue for North Americans is “feeling connected to my friends, my family, my community”. (87% of North Americans) TWITTER @hellokier EMAIL kierstin@ci-shift.com WEB www.ci-shift.com
  • 9. Headlines • Context: The importance of looking at green/eco related issues in context of consumers overall sustainability relationship. We’re selfish - and look to ‘me’ first. But we want to be part of the ‘we’. COMMUNITY IS KING! • Proof is in the pudding: Product design and packaging are among the most important indicators of a brand’s socially responsible behavior. PLANNED OBSOLESCENCE PISSES US OFF!
  • 10.
  • 11. What does this means for designers? For brands and their designers? It’s important for them to define and tell their sustainability story. (Authentically)
  • 12. Characteristics that I look for when determining if a brand is socially responsible or not
  • 13. ‘Made to Last’ is the top product design characteristic (82%) people look to when determining if product is socially responsible or not. TWITTER @hellokier EMAIL kierstin@ci-shift.com WEB www.ci-shift.com
  • 14. Labeling language that indicates ‘produced locally’ (57%) is more important than labeling language that indicates ‘certified organic’ (34%) for people when determining if a product is socially responsible or not. TWITTER @hellokier EMAIL kierstin@ci-shift.com WEB www.ci-shift.com
  • 15. Rules of Engagement: How people feel about marketing ‘social responsibility’
  • 16. 1. AVOID KNEE JERK GREEN Green might be the color of your sustainability story, but it might not be. 2. AUTHENTICITY + ALIGNMENT TWITTER @hellokier EMAIL kierstin@ci-shift.com WEB www.ci-shift.com
  • 17.
  • 19.
  • 20. TWITTER @hellokier EMAIL kierstin@ci-shift.com WEB www.ci-shift.com
  • 21. Thanks for listening! @THESHIFTReport COMPOST MODERN COUPON CODE COMPOST2011 15% Discount on all SHIFT Report research products Expires Feb 28, 2011 www.ci-shift.com/shop kierstin@ci-shift.com @hellokier 604.877.1277 Copyright Conscientious Innovation Ltd. Proprietary data. But use it if you’d like to. Share it. Tweet it. Present it. Just credit us please.