Kirsten Jones is a Technical Leader at Cisco Systems who focuses on building APIs that developers love. Her tips include understanding business goals, starting with clear use cases, communicating guidelines, providing tutorials, examples, and task-based documentation, addressing common pain points like authentication, and teaching developers skills to be successful.

1. Kirsten Jones, Technical Leader, Cisco Systems
@synedra
http://www.princesspolymath.com

2.  API Developers
 Application Developers
 Architects / Designers
 Focus: Building an API Developers Love

5.  Know Your Business Goals
 Start with Understandable Use Cases
 Understand API Costs
 Communicate Clear Guidelines
 Schemas, Query Language, and Throttling

6.  Clear Communication about API Goals
 Engaging Tutorials (Firebase)
 Examples of Working Applications
 Task-based Documentation

7.  Understand / Prevent Common Pain Points
 Authentication
 HTTP Issues
 Libraries
 Teach Developers to Be Successful
 Asking Questions Well
 Preventing Preventable Mistakes
 Debugging HTTP Traffic
 Tools and exploration (IODocs, Swagger)