Design with Ops in Mind

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Alex Livingstone
Senior Technical Account Manager, Amazon Web Services
Liga Viskinte
Senior Technical Account Manager, Amazon Web Services
Design with Ops in Mind

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Introduction

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The purpose of software
To help people

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Work backwards from the people you’re helping
• Reliability
• Maintainability
• Supportability
• Usability
• Extensibility
• Affordability
Non-functional
requirements are crucial.
There’s no point designing
the best phone in the word
if it spontaneously catches
on fire!

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Design with Ops in Mind
• Deployment
• Testing
• Change
• Monitoring
• Logging
• Tracing

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Don’t Leave Operations Guessing
Developer Operations

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Design for Deployment
AWS Service Catalog
AWS CloudFormationInfrastructure as Code
Shared Design Standards
AWS CodeCommitVersion Control
AWS CodeDeployAutomated Deployments
AWS CodePipelineContinuous Delivery

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AWS CloudFormation Demo

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AWS CodePipelineContinuous Delivery
Design for Testing
• Automate testing
• Utilize synthetic transactions
• Integrate deep pings / health checks in to your workload

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AWS CodePipeline Demo

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Design for Monitoring
• Centralize monitoring
• Create custom CloudWatch metrics
• Reinforce the requirement amongst development teams
• Scale based on workload metrics
• Provides real-time visibility for operations
Monitoring Amazon CloudWatch
Auditing AWS CloudTrail

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Design for Logging
• Centralize your logging platform
• Store workload and infrastructure logs together
• Utilize vended logs for VPC Flow Logs and Route 53
• Reinforce the requirement amongst development teams
• Provides vital information to operations for issues
Logging Amazon CloudWatch
Auditing AWS CloudTrail

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Amazon CloudWatch Demo

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Design for Tracing
• Build tracing in to your workload
• Automatically build a service map
• View latency
• Discover / analyze issues
• Improve workload performance
• Provides operations with a deep insight and overview
Analyze and Debug AWS X-Ray

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AWS X-Ray Demo

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Operational Readiness – Design for Deployment
• Use operational checklists
• Automate scripting with AWS CodePipeline
• Automate security evaluations with Amazon
Inspector
• Automate compliance checks with AWS Config
• Don’t forget checks outside the system
• Staffing
• Runbooks
• Playbooks
• Documentation

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Change is Coming – Design for Change
• Use CloudFormation Change Sets
• Preview changes before you make them
• Automate your change documentation
• Build in an approval process
• Automatic rollback for non-destructive changes
Original
stack
Change
set
1. Create
change set
Change
set
2. View
change set

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Change is Coming – Design for Change
• Use CloudFormation Change Sets
• Preview changes before you make them
• Automate your change documentation
• Build in an approval process
• Automatic rollback for non-destructive changes
Original
stack
Change
set
1. Create
change set
Change
set
2. View
change set
4. Execute
change set
AWS CloudFormation
updates your stack
3. (Optional) Create
additional change sets

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Patching – Design for Change
• Design your workload so that infrastructure can be patched
• Design for maintenance windows and automate
• Use AWS Systems Manager Automation
• Check for security compliance with Amazon Inspector
AWS Systems
Manager
Execute
automation
Use automation
document
Launch temporary
instance
Optionally run
script
Update
AWS Tools
Update distribution
packages
Optionally run
script
Patched
AMI

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Other operational design considerations
• Security
• Reliability / High Availability
• Performance
• Cost Optimisation
• Data
• Lifecycle management
• Deletion

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Fewer Alarms Less “Magic” Less Pain

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summit mobile app.

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Thank you!