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Intergenerational Emotional Communication
The document explores intergenerational communication between geographically separated grandparents and grandchildren, focusing on the role of technology in facilitating emotional connections. It examines the nature of their interactions, challenges in maintaining relationships over distance, and proposes design requirements for virtual activities. Key themes include the importance of shared experiences, joint actions, and the impact of digital communication on emotional presence and relationship building.
Intergenerational Emotional Communication
- 1. Intergenerational Emotional Communication Between geographicallyseparated grandparents and grandchildren By: Rozina Sidhu Koskela
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- 3. COMMUNICATION Digital gameplay Unifiedcommunication Telecommunications
- 4. THE CONTEXT Traditional V’smodern families Geographic separation > Dependence on IEC’s
- 5. WHAT DO WEKNOW? Grandparents & grandchildren play together The way they conduct activities in the same place face to face V’s technology mediated communication
- 6. DESIGN KNOWLEDGE Use thebasis of offline activities…(face to face) To gain a design approach for: - online activities - evaluation of concepts - prototypes
- 7. ATTRIBUTES Activity duration/exiting Scheduling activities Preparation& initiation Content of activities Shortness & simplicity Artifacts Social presence (Fuchsberger, V., et al; Attributes of successful intergenerational online activities)
- 8. RESEARCH QUESTIONS How dograndparents and grandchildren communicate over distance at the present day? How is the communication organized? Which factors affect communication over distance negatively?
- 9. Which face toface activities do grandparents and grandchildren conduct together for entertainment and for fostering their relationship? How are these activities organized? What affects face to face activities negatively?
- 10. STRATEGIES JOINT ACTION GIFTGIVING (Hassenzahl et al; All you need is love)
- 11. JOINT ACTION Artifacts thatallow for carrying out an action together Established routines v’s new routines Requirements for design: - activating communication - behavioral interdependence - selection of activities - serendipity
- 12. GIFT GIVING Artifacts thatdemonstrate caring and valuing the other person by gift giving. Requirements for design: - reflection - effort and appreciation - thoughtfulness and similarity - symbolic communication
- 13. DISTRIBUTED HIDE &SEEK A game that helps to bridge the gap between grandparents and grandchildren separated by distance (Vetere, F., Nolan, M., Raman, R., 2006)
- 14. CHALLENGES Designing for thevery young Designing for the elderly Supporting a playful activity Situating play “in the world” Strengthening social relationships Engendering pleasure
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- 16. Feedback: Voice communication Musical Reward Sharing: Artifacts Gift giving (Hassenzahl et al) Psychological aspects/requirements for design Roles: Swapping through toggling
- 17. Situation action -“Interrelationship between an action and context of performance” (Chen & Rada) Joint action integrated into digital world Connected play – repertoire of emotions Content of activities > learning environment > virtual social presence SITUATED PLAY
- 18. Design for technologicallynaïve > simple knowledge Consensual decisions made > change status Supports: preparation & initiation activity duration – opting out OTHER FINDINGS…
- 19. TELEPHONE Emotion through language Functionalityv’s relatedness (Hassenzahl, et al) Inability to contextualize shared experience (Feltham, F., et al) Joint activity supported by synchronal joint information (Evjemo, B., et al)
- 20. A GIVEN CONTEXT “sharing the day’s events” - digital screen (pictures & drawings) + - telephone for voice communication “sharing grandma’s world” - Digital screen (sources of information) + - telephone for voice communication Sharing artifacts Ø connecting emotions Ø Social virtual presence (Evjemo, B., Svendsen, G., Rinde, E., Johnsen, J. 2004).
- 21. EMERGING THEMES Creation ofmeaning Narrative & Language
- 22. CREATING MEANING Making gamesmeaningful - Salen & Zimmerman Semiotics - well designed interactions Social & psychological experience – virtual game world (De Schutter, B.,Vanden Abeele, V. 2010)
- 23. NARRATIVE & LANGUAGE Emergentnarrative: - coupled - context dependent Explicit v’s implicit communication - explicit expression supported by expressivity - grandparents definition of role > trust
- 24. ANALYSIS Face to Face EMOTION RELATIONSHIPTECHNOLOGY Joint Action Tech mediated Happy & fun Comfort & yearning Reassurance & obligation Identity & hope Specific user for specific media Doing things together Object with meaning (Ref: Kim, H & Monk; emotions experienced by families living at a distance)
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