Derek Blackburn has over 30 years of experience in the military and healthcare sectors. He served 22 years in the Royal Army Medical Corps, rising to the rank of Staff Sergeant and working as a combat medical technician, medical center manager, and instructor. Since leaving the military in 2005, he has worked as a healthcare skills trainer and first aid instructor, delivering a wide range of mandatory and clinical training courses. He is seeking a new career opportunity where he can utilize his extensive experience in customer service, training, and healthcare.

1. Summary
Derek Blackburn, I served 22 years in the Royal Army
Medical Corps.
I moved steadily through the ranks to the position of Staff
Sergeant (Middle Management)
I have been employed as:
Combat Medical Technician, Medical Centre Practice
Manager. Military and Medical skills instructor, training all
3 services and the reserve forces.
I have also taught and assessed in the hospitality/ industry
and healthcare sectors for over ten years.
I am now looking for a change of career.
I am customer focussed, a good communicator.
I have worked in and taught in the customer service fields.
Derek Blackburn
31 Adaston Avenue, Eastham – Wirral CH62 8BT
DEREKBSKY.COM@SKY.COM – 07825642656
Work Experience
Enrolments Officer Free 2 Learn at Work
June 2016-Present
Enrolling apprentices onto the appropriate programme.
Customer service etc.
HOME BASED TRAINER BUPA.
Delivery all Mandatory 1 and 2 modules to all staff in the care home.
Courses include: The Skills for Care Package
Safeguarding, MCA DoLS
Intro/induction & Health & Safety
Manual Handling.
Fire safety, CoSHH, Food Safety, Infection Control
Medication awareness, Nutrition & Hydration,
Moving & Handling, Behaviour that Challenges

2. Customer Service “going one better”
Training Consultant
G4S Ministry of Justice - Warrington
January 2013 to April 2013
Delivering and Facilitating Facilities management/janitorial duties and skills to
court security officers as part of the new Total Facilities Programme.
This included training in communication, health & safety/Manual Handling/
ladders safety working at height. Time Management skills. Customer Service is
a big part of this course. Each module is independently assessed. With a final
written and 5 practical assessments.
I was "headhunted" by G4S to be part of a four trainer team to deliver this
course and interview potential candidates for the role.
Health Care Skills Trainer / First Aid and Health & Safety Trainer Co- Founder
and Chief Instructor
DSB TRAINING - United Kingdom
March 2008 to 2013
Training Manager and Co- Founder DSB Training UK 2008-Present.
Delivering training and assessing in the following disciplines:
o Fire Safety Awareness/ Fire Marshall
o Child Accident Prevention and Risk Management
o Manual Handling/ Moving & Handling People
o First Aid at Work and associated courses
o Paediatric First Aid & Basic Life support
o Health & Safety at Work IOSH, CIEH and HABC courses
o Risk Assessment
o Stress Awareness
o Responding to Childhood illnesses
o Infections and Infestations
o Food Hygiene CIEH, RSPH, HABC
o Infection Control & Hygiene
o Specialist clinical courses in the healthcare sector
o Safeguarding Vulnerable Adults
o Medication Awareness/Administration
Customer Service “going one better”
All of the above courses were designed by Derek & Susanne Blackburn.
Every unit is assessed and marked against the Skills for care or
awarding bodies programme and standards.

3. Health Care Skills Trainer - Windsor Training
Widsor, Medex, Servoca - Birmingham
2005 to 2007
Medex Training 2007-2008
Servoca Training 2008-2008
Patrol Medic, Medical Assistant
Various Posts - Armed Forces
1984 to August 2005
Combat Medical Technician, Military/Medical; Skills instructor, Medical Centre
Practice Manager
Various Posts - Armed Forces - UK and Germany
August 1983 to August 2005
22 years military service Royal Army Medical Corps. Combat patrol
Medic, section commander, Permanent staff Instructor, Recruit instructor
Tri Service instructor, Medical Centre Practice Manager.
Permanent Staff Instructor
2004 to 2005
As a Staff Sargent “Middle Management” Permanent Staff Instructor.
My duties included ensuring that all staff are trained to annual training
directives.
Booking and training all courses, assessing staff of all ranks.
Medical/ Military instructor
2000 to 2004
Defence Medical Services Training Centre
As a senior instructor at the Defence Medical Training Centre; I was
responsible for up to 70 service men and women from all the branches
of Her Majesty’s Forces.
Over a 16 week period they were assessed at every stage both
practically and theoretically.
They were assessed to NVQ level 3 and C&GLI in Pre Hospital and
Primary Healthcare.
Prior to their Medical Centre or Military Hospital Attachments; they were
taught customer service.
“Going one better” was our catchphrase.
Centre Practice Manager & Instructor

4. 1997 to 2000
Royal Military Police Training School
As the medical centre practice manager and medical advisor to the military police
training school my duties were many.
I ensured that all medicals and medical boards were conducted with dignity.
I personally provided medical cover on all military fitness runs and adventure training
exercises. I delivered customer service and telephone manners to the young
potential military police.
Department Commander and Training Wing Manager
1994 to 1997
As deputy training wing commander; I ensured that all staff in the garrison were
trained and assessed to the necessary standards.
As department commander of a military dressing station; I was responsible for
ensuring that we had sufficient medical supplies. I was responsible for the training
and assessment of my staff.
Recruit instructor/ Section Commander Army Training Regiment
Various Posts - Armed Forces 1993 to 1994
As an instructor with recruits, I was responsible for a section of ten
recruits.
My duties included assessing each stage of their military training for 16
weeks. Reporting to them and my commander on their progress.
Permanent Staff Instructor
1990 to 1993
225 Field ambulance (V)
As a Corporal Permanent Staff Instructor, I assisted my superiors in ensuring that all
staff were trained. I modularised the new recruit programme. This provided excellent
result and 100% passes for those going to Royal Army Medical Corps Training
Group to attend the relevant courses. I designed the assessment processes.
Patrol Medic, Combat Medical technician and Department Second
1987 to 1990
×
Medical Centre Medic Royal Artillery Range Hebrides
1986 to 1987
My duties included dealing with the Military and the public on the island of
Benbecula. This is where I really learned customer service and telephone manners.

5. During two six week tours on St. Kilda I assisted the National Trust for Scotland, I
ran the Island shop for ships visiting the island on cruises and diving expeditions.
Add Education
Education
Cert Ed PCET in Post Compulsory Education & Training
Wirral Metropolitan College - Wirral
2011 to 2012
Certifications
July 2012
Certificate in Education Post Compulsory.
C&GLI 2361/2362 Further Adult Education & Training
D32/D33 NVQ Assessor
Farnborough College of Technology. 2003
NEBOSH General Certificate
2009
National Examination board Occupational Safety & Health.
KEY SKILLS
Technical Skills
o Extensive knowledge of mandatory and clinical courses in the Care Sector
o Over 22 years’ experience of training and assessing medical skills and military
skills.
o First Aid at Work, Basic Life Support & Defibrillator trainer advisor and assessor
o Health and safety Trainer and advisor/Assessor
o Food Hygiene Trainer/Assessor
o Risk assessor
o Excellent delivery / presentation skills
o Good PC skills; always trying to learn more.
o Excellent interpersonal skills, teaching multicultural students
o Good organizational ability; always room to improve.
o Excellent lesson planning and programme planning skills
o Extremely broad knowledge base
o Patrol medic in Antarctic, Northern Ireland, Balkans, Kenya, Canada and Cyprus
o Instructor at all levels from Recruit to Officer / manager in both military and civilian
health care staff
o Health care skills trainer/assessor
o Knowledge of the care home/nursing home sector having worked for many
agencies,
o Knowledge and experience of training needs in Industry and Hospitality.
Personal Skills
o Excellent communication skills

6. o Logical thinker and problem solver with a high degree of attention to detail
o Adaptable, flexible and resourceful
o A quick learner with the ability to train others
o Good listening skills and ability to get the best out of his students.
o Life Long Learner

7. o Logical thinker and problem solver with a high degree of attention to detail
o Adaptable, flexible and resourceful
o A quick learner with the ability to train others
o Good listening skills and ability to get the best out of his students.
o Life Long Learner