The document provides an overview of the Valuation and Property Services Department (JPPH) of Malaysia's Ministry of Finance. It discusses JPPH's logo, organization structure, vision/mission/objectives, core business activities, tasks performed, and service level agreements. Specifically: - JPPH began in 1957 and currently has over 2,100 staff including 260 professional valuers. It provides valuation and property consulting services. - The Director General leads JPPH which has branches across Malaysia. It also operates training and research centers. - JPPH's vision is to be a world-class provider of property valuation and information services by 2015. Its mission is to provide reliable, timely, and professional valuation and property

1. DEPARTMENT PROFILE
LOGO OF JPPH
In line with the aspirations of JPPH, the logo represents a vibrant and dynamic
organization, which has benchmarked itself against similar world class providers of
valuation and property services. The logo mirrors the constant motion but stability of the
universe in its various diversities.
It also clearly explains the networking and inter-linkages that exist between JPPH and
the external environment which is ever changing but always stable.
The main concentric circle symbolizes JPPH as a world class provider of valuation and
property services.
The rest of the distributed dots show the dissemination of valuation and property advice
and information effectively and efficiently.
The blue color is to show that JPPH is professional, reliable and timely in its services.
The red color symbolizes the maturity and excellent services of JPPH as a key provider
of valuation and property services.
1

2. BACKGROUND
Organization
The Valuation and Property services Department (JPPH) of the Ministry of Finance
Malaysia, began as the Valuation Division on June 1, 1957. Currently it has staff
strength of 2,101 of which 260 are professional valuers. The functions and activities of
the Department has expanded to cover many areas of expertise relevant and related to the
real estate industry.
Organization structure
The Head of the Department is the Director General of Valuation whose functions and
duties are as stipulated in the Valuers, Appraisers and Estate Agent Act, 1981(Act 242).
The Act also provides that the Director General is concurrently the President of the
Board of Valuers, Appraisers and Estate Agents, Malaysia.
JPPH operates from its branches covering Peninsular Malaysia, Sabah and Sarawak
headed by 14 State Directors and 38 District Valuers. JPPH Headquarters is responsible
for the planning of policies, strategies and procedure for all program and activities of the
Department.
JPPH also has a research and training centre known as the National Institute of
Valuation (INSPEN) located in Bangi, Selangor.
JPPH set up the National Property Information Centre (NAPIC) upon the
recommendation of the National Economic Action Council (MTEN) on 9th
September
1999. NAPIC is responsible to collect, collate and disemminate information related to
the property industry.
2

3. VISION, MISSION AND OBJECTIVE
Vision
To be a world class organization in providing property valuation and property
information services by the year 2015.
Mission Statement
We shall provide valuation and consultancy services and the dissemination of
information in the field of real estate which are reliable, timely and professional to our
clients.
Objectives
In order to achieve the Department's vision and mission, JPPH has identified the
following objectives:
• To continuously provide quality valuation, information and research services
• To extend valuation and property services to government agencies
• To be responsible for asset management of government property
• To establish a renowned ‘Centre for Advanced Real Estate Studies’
ROLE OF JPPH
3

4. JPPH plays an important role in providing reliable, timely and professional services in
the development of the country as follows:
• As an advisor to the government and its agencies on all matters relating to
property such as valuation, consultancy and property services.
• As a consultant to the government and its agencies in providing property
consultancy services with regard to feasibility studies, property management and
estate agency.
• To assist the Ministry of Finance in the implementation of policies in relation to
property.
• To collect, publish and disseminate property information.
• To provide training in areas relating to property valuation and property services.
• To carry out research and development in the field of real estate.
TASK BEEN CARRIED OUT AT JPPH
Technical unit area
1. Finding the comparable data for various type of property such as single-storey
terrace house, double-storey terrace house, double-storey terrace shop office,
vacant land and many more. Thing to be considered when finding the comparable
data is the latest valuation date, type of property, location and many more.
Comparable data been finding by using VIS system or Valuation Information
System.
2. Making the comparable and building plan by using Microsoft Office Visio
software.
3. Finding the location of subject property and comparable property by using
MapInfo Professional software and GIS system. This property been finding by
enter their respective lot number and formula.
4. Tracing paper and standard sheet been used to locate the property.
4

5. 5. Made registration for PUA, SPDDS and KTC cases. Finding the comparable data
for PUA cases which is a first transfer cases by developer and other agency.
Making the valuation by using the VIS system and been approved by Assistant
Valuation Officer (AVO) and Valuation Officer (VO).
Plan unit area
1. Made the registration for new lot by using GIS system.
2. Made the raster at the existing plan on GIS system.
File unit area
1. Opened up a new file for new cases.
2. Record all file that been borrowed and returned back by staff.
3. Arrange the file according to their respective area.
CORE BUSINESS
Valuation and Property services activities
JPPH advises the Federal Government, State Government, Statutory Body and Local
Authority in Malaysia on matters relating to the valuation of real estate and property
services.
Valuation of Land, Building and Plant and Machinery include the following purposes:
• Real Property Gains Tax
• Estate Duty
• Stamp Duty
5

6. • Fire Insurance
• Electricity Wayleaves
• Rating
• General Valuation
• Purchase / Sale
• Land Alienation
• Land Acquisition
• Change In Category Of Land Use
• Privatization & Corporatization
• Government Housing Loan
• Rental / Lease
• Contribution in Aid of Rates (CAR)
JPPH also provides specific advice in relation to the valuation of Plant, Machinery and
Equipment to the Federal Government, State Government, Local Government and
Statutory Body for various purposes and this covers among others the following
industries:
• Automotive
• Marine and Air Transportation Infrastructure
• Quarry
• Oil and Gas
• Water Treatment
• Power Generation
• Agriculture Product Processing
• Sewerage Treatment
• Telecommunication
In addition, JPPH also provides information on sale or transfer of real estate to valuers,
appraisers or estate agents who are registered with the Board of Valuers, Appraisers and
Estate Agents Malaysia OR to any partnership or corporate body provided there is prior
6

7. approval by the Director General of Valuation. The applicants are required to submit a
duly filled copy of Form A to the relevant JPPH office.
The applicants are required to submit a duly filled copy of Form A (Application form for
information on sale and transfer of land) to the relevant JPPH office as sales of such
information are conducted according to their operational boundaries.
Property Information Activity
National Property Information Centre (NAPIC) will provide accurate, comprehensive
and timely information relating to the demand and supply of property in the country to
government agencies, property developers and all parties in the property industry.
NAPIC act to collect data pertaining to demand and supply, develop and maintain a
national property stock warehouse, and disseminate them to those in the property
industry.
CLIENTS’ CHARTER
(Effective from 1 January 2012)
To report all valuation cases as follows:
Purpose of Valuation
Duration To Settle The
Case From Date Of
Receipt (Working Days)
a) Stamp Duty
i) Standard Properties (Effective from 1 March 2012)
• Residential terrace houses but do not include
o Corner units
o Units with extensions
o Incomplete units
• Stratified residential units i.e. flats, apartments and
condominiums
1
7

8. Note :
• The request for valuation must be made through Stamp
Assessment and Payment System (STAMPS).
• The PDS 15 form must be fully completed (identification of the
property, whether it is a standard property or a non-standard
property is via the information contained in the PDS 15 form).
ii) Non-Standard Properties 5
b) Government Housing Loan 8
c) Real Property Gains Tax 8
d) Rental / Lease 10
e) Change in Category of Land Use 10
f) Land Alienation 10
g) Estates Duty 15
h) Privatization & Corporatization 20
j) Land Acquisition 30
i) Purchase / Sale 20
8