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Demystifying MuleSoft
Connect any app, data, and device
June 2020
K. Obidjon
obidjon@i2max.co.kr
We Are All Connected
Welcome to the 4th Industrial Revolution
Connected Experiences Require Integrated Systems
An average customer transaction crosses 35 technology systems
Start the Connected Experience Revolution
Connect any application, data or device to the Salesforce Customer 360
Service APICommerce API Web APIMobile API
API-led Approach Accelerates Projects Through Re-use
Build a connected ecosystem
Connect applications, data, and devices,
both on-premises and in the cloud
Unlock data with APIs and integrations
Design APIs and integrations faster using
reusable assets on one unified platform
Increase agility with an application network
Develop secure and compliant integrations that
scale as your business grows
MuleSoft Anypoint Platform
Single platform for APIs & Integration to connect any app, data or device
Develop Integrated Applications
Power rich Lightning Platform or
Heroku applications with
third-party data
Achieve a Single Customer View
Integrate siloed 3rd-party systems
with Service and Sales Cloud for a
complete real-time customer view
57%
faster app
development
40%Increased agent
productivity
66%
faster delivery of
new integrations
Unleash the Full Power of the Salesforce Customer 360
MuleSoft unlocks your enterprise data, wherever it resides
Integrate Front and Back Office Synchronize
order, invoice, and product information from
ERP and other systems to Salesforce using out-
of-the-box connectors
Service API
Shipment Status
API
Order Status
API
Order History API .
Commerce API Web API
System
Layer
Process
Layer
Experience
Layer
FedEx
Shipments API
Salesforce
Customers API
SAP Inventory
API
Orders
API
Call Center
API
Mobile API
Order API
API-led Approach Accelerates Projects Through Re-use
Source: Connectivity Benchmark Report 2019
Dramatically lower costs
Lower development costs
through reuse and self-service
Fast and agile by design
Pluggable, reusable building blocks
supporting hybrid deployment
Secure across endpoints
Built-in security and governance at
every node
Realize Value from your Application Network
Accelerate speed and agility, securely innovate at scale, and reduce costs
64%
faster project
delivery
94%
fewer security
incidents
63%
lower
maintenance
costs
API Community Manager
Leverage the power of
Community Cloud to increase
API adoption and developer
engagement
Best-in-class Connectors
Accelerate delivery with
hundreds of pre-built
connectors and templates to
Salesforce and third party
systems
IncreasedAPI Limits
Benefit as joint customer with
additional Salesforce API
calls at no additional
cost
Better Together - Available Now
Joint Salesforce and MuleSoft offerings currently available to customers
MuleSoft Accelerators
for Salesforce Clouds
Jumpstart Salesforce
implementation with pre-built
APIs, templates, and architecture
POVs to accelerate use cases
New Salesforce and
third-party connectors
Unparalleled partnership with
Salesforce product teams to
deliver connectors across clouds
and industries
One portal
for all Salesforce APIs
Unified API portal for all
Salesforce Clouds via API
Community Manager on
developer.salesforce.com
Better Together - Roadmap
Q4 FY20
Joint Salesforce and MuleSoft offerings planned for release
GA
MuleSoft Anypoint Platform
On-Premise
Legacy modernization
Process orchestration
Shared services
Hybrid
Process orchestration
180+ Connectors
Data synchronization
APIs
Full life-cycle:
Design, Simulate
Solicit feedback
Validate & Publish
ESB
/SOA
Pub
/Sub
ETL
SaaS
API
Mgmt
B2B
IoT
Micro
services
THE ONLY
SINGLE PRODUCT
CONNECTIVITY PLATFORM
Analy
tics
26 hours
0
.
5
1.5 2 2 1 1 8 hours with MuleSoft
Setup Design Implement Unit test Deploy Manage & Monitor
4 5 4 4 4 5
Comparison done by a leading financial services firm in partnership with a major system integrator
26 hours
Decreases development
time by:
for a medium
complexity
for a high
complexity
for a low
complexity38% 47% 67%
Head-to-head comparison vs. legacy middleware
Leverage out-of-the-box
connectors to IBM
mainframes, mid-range
systems, legacy CRM and ERP,
and more.
Build high-availability, high-
performance applications
leveraging API policies to meet
peak workloads without
compromising system integrity.
Unblock skill bottlenecks by
rapidly federating fine-grained
access to legacy system services
and data.
MULESOFT’S ANYPOINT PLATFORM:
Your Partner for Legacy Modernization
“MuleSoft was able to help us build legacy system interfaces that used to take 3 months and
multiple people's time in less than a few days of work.”
- Dustin Laun, Senior Advisor, Innovation & Technology, FCC
5X faster legacy
system connectivity
66% reduction in
maintenance costs
4X faster application
development speed
Unified Platform for Full API Lifecycle ManagementUnified Platform for Full Lifecycle Management
Anypoint ExchangeStudio
API
Designer
Connector
DevKit
Runtime
Manager
API
Manager
Analytics
Mule Runtime Engine
Anypoint Connectors
Runtime services
Hybrid cloud
Anypoint Design Center Anypoint Management Center
Anypoint Platform
Managed File Transfer
Application Integration
API Design API GatewayAPI Development API Testing API Portal
Messaging & Queues
Encryption/Tokenization
ESB
Edge Security
B2B/EDI
CI/CD
Data Integration
ContainerizationLog Management
Compliance Compute Network
Storage High Availability
App Performance Mgmt.
What Would Your Stack Look Like Without Anypoint Platform?
Demo
Anypoint Studio Overview
Hands-on
Salesforce2Salesforce connection
Demystifying MuleSoft

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Demystifying MuleSoft

  • 1. Demystifying MuleSoft Connect any app, data, and device June 2020 K. Obidjon obidjon@i2max.co.kr
  • 2. We Are All Connected Welcome to the 4th Industrial Revolution
  • 3. Connected Experiences Require Integrated Systems An average customer transaction crosses 35 technology systems
  • 4. Start the Connected Experience Revolution Connect any application, data or device to the Salesforce Customer 360
  • 5. Service APICommerce API Web APIMobile API API-led Approach Accelerates Projects Through Re-use
  • 6. Build a connected ecosystem Connect applications, data, and devices, both on-premises and in the cloud Unlock data with APIs and integrations Design APIs and integrations faster using reusable assets on one unified platform Increase agility with an application network Develop secure and compliant integrations that scale as your business grows MuleSoft Anypoint Platform Single platform for APIs & Integration to connect any app, data or device
  • 7. Develop Integrated Applications Power rich Lightning Platform or Heroku applications with third-party data Achieve a Single Customer View Integrate siloed 3rd-party systems with Service and Sales Cloud for a complete real-time customer view 57% faster app development 40%Increased agent productivity 66% faster delivery of new integrations Unleash the Full Power of the Salesforce Customer 360 MuleSoft unlocks your enterprise data, wherever it resides Integrate Front and Back Office Synchronize order, invoice, and product information from ERP and other systems to Salesforce using out- of-the-box connectors
  • 8. Service API Shipment Status API Order Status API Order History API . Commerce API Web API System Layer Process Layer Experience Layer FedEx Shipments API Salesforce Customers API SAP Inventory API Orders API Call Center API Mobile API Order API API-led Approach Accelerates Projects Through Re-use
  • 9. Source: Connectivity Benchmark Report 2019 Dramatically lower costs Lower development costs through reuse and self-service Fast and agile by design Pluggable, reusable building blocks supporting hybrid deployment Secure across endpoints Built-in security and governance at every node Realize Value from your Application Network Accelerate speed and agility, securely innovate at scale, and reduce costs 64% faster project delivery 94% fewer security incidents 63% lower maintenance costs
  • 10. API Community Manager Leverage the power of Community Cloud to increase API adoption and developer engagement Best-in-class Connectors Accelerate delivery with hundreds of pre-built connectors and templates to Salesforce and third party systems IncreasedAPI Limits Benefit as joint customer with additional Salesforce API calls at no additional cost Better Together - Available Now Joint Salesforce and MuleSoft offerings currently available to customers
  • 11. MuleSoft Accelerators for Salesforce Clouds Jumpstart Salesforce implementation with pre-built APIs, templates, and architecture POVs to accelerate use cases New Salesforce and third-party connectors Unparalleled partnership with Salesforce product teams to deliver connectors across clouds and industries One portal for all Salesforce APIs Unified API portal for all Salesforce Clouds via API Community Manager on developer.salesforce.com Better Together - Roadmap Q4 FY20 Joint Salesforce and MuleSoft offerings planned for release GA
  • 12. MuleSoft Anypoint Platform On-Premise Legacy modernization Process orchestration Shared services Hybrid Process orchestration 180+ Connectors Data synchronization APIs Full life-cycle: Design, Simulate Solicit feedback Validate & Publish
  • 14. 26 hours 0 . 5 1.5 2 2 1 1 8 hours with MuleSoft Setup Design Implement Unit test Deploy Manage & Monitor 4 5 4 4 4 5 Comparison done by a leading financial services firm in partnership with a major system integrator 26 hours Decreases development time by: for a medium complexity for a high complexity for a low complexity38% 47% 67% Head-to-head comparison vs. legacy middleware
  • 15. Leverage out-of-the-box connectors to IBM mainframes, mid-range systems, legacy CRM and ERP, and more. Build high-availability, high- performance applications leveraging API policies to meet peak workloads without compromising system integrity. Unblock skill bottlenecks by rapidly federating fine-grained access to legacy system services and data. MULESOFT’S ANYPOINT PLATFORM: Your Partner for Legacy Modernization “MuleSoft was able to help us build legacy system interfaces that used to take 3 months and multiple people's time in less than a few days of work.” - Dustin Laun, Senior Advisor, Innovation & Technology, FCC 5X faster legacy system connectivity 66% reduction in maintenance costs 4X faster application development speed
  • 16. Unified Platform for Full API Lifecycle ManagementUnified Platform for Full Lifecycle Management
  • 17. Anypoint ExchangeStudio API Designer Connector DevKit Runtime Manager API Manager Analytics Mule Runtime Engine Anypoint Connectors Runtime services Hybrid cloud Anypoint Design Center Anypoint Management Center Anypoint Platform
  • 18. Managed File Transfer Application Integration API Design API GatewayAPI Development API Testing API Portal Messaging & Queues Encryption/Tokenization ESB Edge Security B2B/EDI CI/CD Data Integration ContainerizationLog Management Compliance Compute Network Storage High Availability App Performance Mgmt. What Would Your Stack Look Like Without Anypoint Platform?

Editor's Notes

  1. Now, everything is connected. And why machine connection is important? Because you can connect with your customer through these machines. And even COVID19 has showed efficient effects how remote, on-demand service provision is important.
  2. Just take any company for example, it can be even a small company or a giant one, with global multinational employees. All of them are using systems, and big ones use in average more than 900+ applications, that is more than thousand system endpoints. As you heard, distributed systems are okay, but distributed and unsynced data is not okay. You cannot say where is the Source of truth, you cannot run projects with accurate targeting. So, you need to sync all them.
  3. As Customer 360 is becoming buzzword not only between Salesforce related business, everyone says about other products a lot, but they stood on the Mulesoft’s icon and just say API or Integration. So why “API and Integration” so important while building Custome 360 platform? Because Mulesoft is not just only API and Integration. Let’s dive deeper
  4. This is a traditional image when you heard API or Integration, right?
  5. Benefits of MuleSoft Anypoint Platform - Ecosystem for connection - Connect applications, data, and even devices - Can work both on-premises and in the cloud - Design new APIs based on reusable assets - Increase agility with an application networks - Develop secure and compliant integrations that grow from development
  6. MuleSoft Accelerators for Commerce Cloud and Service Cloud: - SAP, Jira, ServiceNow, PIM
  7. Service Oriented Application SaaS APIs