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Delta Technology From EDNZ
- 1. Systems Management… You’ve been promised the world… But feel like something's missing or not quite right? It’s a Solution, not a product…
- 2. DELTA TECHNOLOGY SOLUTIONS LTD Richard (Rick) Mulford DELTA M.O.T.H.E.R© (Monitoring Operations To Help Enterprises Remotely) delta imanager© Protecting your most valuable Business Assets...
- 3. Why DELTA? Making a difference in an industry that’s continuously evolving… Managed Service verses a Product
- 4. What is it… Who do we sell to… Who really benefits…
- 5. RISK delta imanager© SECURITY / AUDITS USER USER COMPLIANCE BAD HARDWARE APPS PATCH LOGS FAULT KBASE FINDING & MONITOR SW & HW FIXING ACTION PROCESS STATS REPORTS ALERTS TRACK TRENDS USER DETAIL SEND
- 6. Monitor… Analyse… Validate… Escalate… Track… Remediate…
- 7. • Helpdesk & Escalation Tracking Track Call / Alert Status Easily log new calls Online Knowledge Base
- 8. • Secure Online Report Centre Easy to Use... & Fully Managed...
- 9. • Complex information made easy…
- 10. • Remote Support Services
- 12. Takes away the pain and complexities… Delivers far beyond the capability of a single product offering… Protects clients investment and offers fantastic ROI… Will benefit Businesses of all sizes and locations… Protecting your most valuable Business Assets...
Editor's Notes
- Brief overview of where DELTA came from and why…MCSE, HP ASE, Citrix, Cisco, CheckPoint, Security, Application frameworksHelping my fellow Systems engineers…Created MOTHER as our innovative process framework that acts as our enabler and delta imanager as our go to market solution This means we’re not limited or restricted by any product set and can evolve as the industry and technology does…
- The benefit of a managed solution verses a productDELTA has been designed to provide full end to end solutions.Products come and go… The service surrounding the products will always remain.Two simple facts We’ve learnt over the years in the service industry…
- We’ll cover off the what and where for over the next series of slides… As we look through this overview we’ll explain where we’ve seen the greatest benefit and uptake on our service.It will also give you the opportunity to see some of the client facing action and key components while we do this.We also encourage you to think of who you know that would benefit the most while we discuss this.We’ve designed our solution and framework to be a global export opportunity as well as providing value to the NZ corporate and SME markets.Each year Billions of dollars are spent in reactive support services and preventative maintenance – There exists a fantastic opportunity for the discerning distributor and their sales team to deliver to this need… and DELTA is here with the solution that will service it...
- More than just a product set… Able to be tuned to meet the most discerning of businessesThink of the number of clients that would benefit from just getting the results rather than purchasing just another product set…
- Providing a full process framework will empower the most discerning of clients…MSP’s, Internal IT Departments, SME that require confidence in their systems
- Processing information into meaningful formats and passing to the right people on time…Ideal as an entire solution or backup to the busy support teams.Also a great client facing tool that provides accountability and tracking.
- Easy to use client facing portalsFantastic for managers and engineers alike.Clients are able to get the information they need when they need it.Think Audits, Compliance, MSP’s, EngineersHow many clients do you know that have to assemble these reports from multiple disparate sourcesHow many would benefit from just tis aspect alone…
- Complex information made easy…Ideal for the busy engineer and MSPExcellent for those wanting to save time or that are short on resourceFantastic value to the end client in saving on reactive support costsNo specialist skills required – a total end to end solution the will grow as technology and the clients needs grow…Example: City Counsel where we’ve assisted the internal IT team (with no budget) in understanding and fixing underlying issues that have plagued them for years…
- Getting all this information is one thing being able to take action is another…Imagine the value add proposition in offering a full featured remote support and remediation framework to compliment busy IT teams or meet the ROI demands of businesses of all sizes.As such DELTA provides the tools and methodologies to be able to support the IT team and take action.Full Remote Management FrameworkVisibility of “Physical” statusPatch Management and Application ControlSaves time and money and ensures consistency.
- The “Physical” ViewHow many clients would have the million dollar backend to manage such a vital series of tasks
- Question time…