Deloitte is one of the Big Four professional services networks that was started in 1845 in London. Through mergers and name changes, it is now a global network of member firms in over 150 countries with 182,000 employees. Deloitte provides audit, tax, consulting, enterprise risk and financial advisory services across industries like consumer business, energy, life sciences, manufacturing, technology and more. It launched an online career management system powered by Insala to help employees better manage their careers, resulting in $12 million savings in turnover costs in the first year by improving career satisfaction and retention.

1. ©2005 Deloitte Inc.

2. About the Company
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Deloitte.
 Started in 1845 when Willian Welch Deloitte opened an office in Basinghall Street in
London.
 Mergers with Hakins & Sells(1952), Touche Ross (1989) and further renaming led to
the formation of Deloitte Touche Tohmatsu in 1993.
 It operates as independent member firms in each geography area and is subject to
laws and regulation of a particular country it operates.
 Each member firm is structured differently according to the national
laws, regulations, and customary practice.
 Deloitte is one of the Big Four professional services.
 Professional services include audit, tax, consulting, enterprise risk and financial
advisory services.
 Deloitte is the second largest professional services network in the world by revenue,
having 182,000 employees in more than 150 countries

3. Deloitte - Overview
Launched in October 2002, I CareerManager™ is the strategic enabling tool used by
Deloitte to manage its Career Development Initiative. Maribeth Bailey, Director-
Career Services for Deloitte Career Connections is a key reference for I
CareerManager™. She investigated the available market and came to the conclusion
that “Insala remains unparallel in the career management technology space.”
Organizations using iCareerManager™ as their solution value it as a base for
employees to:
 Navigate and manage their own careers within an organization with the
ability to track and report results.
 Enhance employee perception of positive change management within an
organization and
 Demonstrate evidence of Employer of Choice Human Resource initiatives.

4. Industries it operates
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Consumer Business & Transportation:
Consumer product companies, retailing, and tourism, hospitality &
leisure and transportation companies.
Energy & resources:
The vertical covers the following industry groups focusing on
oil and gas, power, mining, renewable and nuclear energy.
Life Sciences & Healthcare :
Medical Technology industry in India, Pharmaceutical Market Entry in
India, Executing and sustaining R&D strategy, life sciences companies are
few of the current focus
Manufacturing:
Has a repository of best practices and strategies across a global network.
This along with understanding of local realities help create practical
solutions.
Technology, media & telecommunications :
analyzes and provides solution in today’s business dynamics and shaping
tomorrow’s TMT marketplace.

5. Services offered
Audit and Enterprise risk services::
A range of audit and advisory services to assist clients in achieving their
business objectives, managing their risk and improving their business
performance.
Consulting:
deliver measurable/ quantifiable improvement in business performance;
drive shareholder value and create sustainable competitive advantage.
Financial advisory : FA practice takes on an industry vertical
approach. It draws upon its pool of experts both in India and abroad
specialising in various industries.
Tax:
tax professionals will keep you aware of developments that may affect your
business, and also help you interpret their significance and integrate a plan
into your business strategy.
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6. Summary of benefits
In the first year of deployment, the Deloitte Career Connections system powered by
Insala ( A career tools development firm) resulted in these impressive financial results:
 $12 million in savings for turnover related costs – 1st year
 Direct result of the interaction of one-on-one internal career coaches as
supported and enabled by the iCareerManager technology platform.
Deloitte Career Connections is helping the employee better navigate through the firm,
allowing for improved career satisfaction and ultimately retaining valuable talent.
The Challenge
Proactively improve professional services organization’s career
development program while maintaining national “Employer of Choice”
status.
With a reputation as an employer of choice for innovative human resources
programs, this professional services organization needed to continue to solidify
its employer branding by proactively, continuously improving their career
development programs.
Insala's specific challenge: offer a solution to connect employees with the tools,
resources and coaching necessary to manage their career success at the firm.

7. The Solution
Provide practical online career management solution through the organization’s
technology platform.
Deloitte partnered with Insala to implement Insala’s online career management solution,
giving all employees system access, regardless of time or location. Insala’s flexible
solution offers online personality, skills and competency assessments, internal resume
development, long term career plans, the ability to research all open positions within the
firm, 360 degree feedback and access to career coaching. The system is completed by the
data management, tracking, analysis and reporting capabilities that are key to the overall
success of the program
The Results
Deloitte saved millions of dollars by reducing turnover and retaining key talent.
Empowering employees to manage their own careers benefits the employee as well as the
employer. Employees grow within the organization by understanding their professional
needs, utilizing company-sponsored programs to address them and proactively researching
opportunities within the organization that may better meet their needs. Improving employee
performance reinforces employer culture and brand in the marketplace. The bottom line
savings of key talent retention demonstrate that this investment pays for itself.

8. Reference used.
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 Deloitte India website:
http://www.deloitte.com/view/en_IN/in/index.htm.
 Wikipedia: http://en.wikipedia.org/wiki/Deloitte
 http://www.big4.com/
 http://www.moneycontrol.com/mccode/news/searchresult.php?str=
deloitte&durationType=M&duration=3

9. Thank you
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