Delivering Services Powered by Operational Data - Connected Services
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This document discusses OSIsoft's connected services model for delivering operational services powered by operational data. It describes the market for delivering such services, OSIsoft's PI System technology and conceptual architecture that enables it, and the benefits of OSIsoft's connected services commercial model. Examples are provided of how OSIsoft delivers high value condition monitoring and analytics services for customers in industries like manufacturing.
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Delivering Services Powered by Operational Data - Connected Services
- 1. © Copyright 2016 OSIsoft, LLC © Copyright 2016 OSIsoft, LLC Enrique Herrera Market Principal – Connected Services Delivering Services Powered by Operational Data Connected Services
- 2. © Copyright 2016 OSIsoft, LLC Agenda • The market for delivering services • The enabling technology & architecture • Benefits of Connected Services commercial model
- 3. © Copyright 2016 OSIsoft, LLC Market for Delivering Services
- 4. © Copyright 2016 OSIsoft, LLC Rolled-up quality data for supervisors 3 Real-time Operations Data is Being Created Everywhere • Creating islands of systems • Demanding we connect data, to systems, to people, to actions • Availability and accessibility of this data is critical
- 5. © Copyright 2016 OSIsoft, LLC Sharing Insights Across the Enterprise Operational insights often identify critical business issues. 4 but is everyone able to share and act on their insights quickly, easily and effectively?
- 6. © Copyright 2016 OSIsoft, LLC Challenges Facing Operations Asset Owner • Increasing Systems Complexity • Navigating Context • Loss of Expertise • Cost Reduction
- 7. © Copyright 2016 OSIsoft, LLC Looking for Help Supplier Equipment Manufacturer Performance Analytics Vendor O&M Vendor Asset Owner Service Provider Asset Owner
- 8. © Copyright 2016 OSIsoft, LLC The Power of Connection Asset Owner Supplier Equipment Manufacturer Performance Analytics Vendor O&M Vendor Service Provider
- 9. © Copyright 2016 OSIsoft, LLC Customer Customer Customer Customer Customer Serving Many Customers • Asset Lifecycle Services • Domain Expertise • Operations and Maintenance • Value Added Services
- 10. © Copyright 2016 OSIsoft, LLC Real Customer Examples
- 11. © Copyright 2016 OSIsoft, LLC Serving Many Customers Delivering High Value Condition Monitoring at Caterpillar Presented by Tarun Mannepalli
- 12. © Copyright 2016 OSIsoft, LLC A Broad Range of Products
- 13. © Copyright 2016 OSIsoft, LLC Business Challenge
- 14. © Copyright 2016 OSIsoft, LLC Condition Monitoring - Challenges
- 15. © Copyright 2016 OSIsoft, LLC Value of Condition Monitoring
- 16. © Copyright 2016 OSIsoft, LLC Enogen® from Syngenta® Our Path to Connected Services Presented by Mark Sather, PMP Enogen Project Lead
- 17. © Copyright 2016 OSIsoft, LLC Syngenta Corporate Profile
- 18. © Copyright 2016 OSIsoft, LLC Enogen Impact – Dry Grind Ethanol
- 19. © Copyright 2016 OSIsoft, LLC Example – Using PI Coresight Tracking, Monitoring and Troubleshooting Enogen Inclusion Rate
- 20. © Copyright 2016 OSIsoft, LLC Key Points – Enogen in Action
- 21. © Copyright 2016 OSIsoft, LLC Challenges Facing Service Providers Visibility Managing Costs Intellectual Property Exchanging Data Field Force Efficiency Business Uncertainty
- 22. © Copyright 2016 OSIsoft, LLC Technology & Conceptual Architecture
- 23. © Copyright 2016 OSIsoft, LLC The PI System Highly scalable and secure real-time event infrastructure that connects people and systems with the right operational information at the right time — in order to analyze, collaborate, and make smart decisions.
- 24. © Copyright 2016 OSIsoft, LLC Customers Gain Visibility to Their Assets Real-time Values • Exhaust temperature • Exhaust flow • Measured MW output Real-time values • Inlet pressure • Inlet flow • Ambient temperature
- 25. © Copyright 2016 OSIsoft, LLC Customers Drive Actionable Insight Real-time Values • Exhaust temperature • Exhaust flow • Measured MW output External Databases • Performance curves • Last service date • Design documents • Inspection best practice Calculations • Performance calculations • KPI’s Real-time values • Inlet pressure • Inlet flow • Ambient temperature Notifications • Performance excursions • Temperature difference • High temperature Business Events • Downtime • Startup • Excursions Asset details • Name • Make • Model
- 26. © Copyright 2016 OSIsoft, LLC The PI System Client Tools PI Coresight for ad hoc analysis and collaboration with mobility
- 27. © Copyright 2016 OSIsoft, LLC The PI System Client Tools PI ProcessBook for display building and monitoring
- 28. © Copyright 2016 OSIsoft, LLC The PI System Client Tools PI Datalink for analysis and reporting
- 29. © Copyright 2016 OSIsoft, LLC The PI System PI WebParts for enterprise-wide collaboration
- 30. © Copyright 2016 OSIsoft, LLC Remote Monitoring & Diagnostic Center Customer Customer Customer Customer Remote Monitoring & Diagnostics Center PI System Customer
- 31. © Copyright 2016 OSIsoft, LLC Remote Monitoring & Diagnostic Center Customer Customer Customer Customer Remote Monitoring & Diagnostics Center PI System Customer • Sized per business plan • On Premise or Cloud • PI Visualization and Access Tools • Managed PI
- 32. © Copyright 2016 OSIsoft, LLC Remote Monitoring & Diagnostic Center Customer (Connect Node) Customer (Connect Node) Customer (Connect Node) Customer (Connect Node) Remote Monitoring & Diagnostics Center PI System Customer (Connect Node)
- 33. © Copyright 2016 OSIsoft, LLC Remote Monitoring & Diagnostic Center Customer (Connect Node) Customer (Connect Node) Customer (Connect Node) Customer (Connect Node) Remote Monitoring & Diagnostics Center PI System Customer (Connect Node) • PI Interfaces or PI Connectors • On Prem or at RM&D Center • Partner Managed Connectivity
- 34. © Copyright 2016 OSIsoft, LLC Exchanging Data Via the Cloud Customer (Connect Node) Customer (Connect Node) Customer (Connect Node) Customer (Connect Node) Remote Monitoring & Diagnostics Center PI System Customer (Connect Node)
- 35. © Copyright 2016 OSIsoft, LLC Exchanging Data Via the Cloud Customer (Connect Node) Customer (Connect Node) Customer (Connect Node) Customer (Connect Node) Remote Monitoring & Diagnostics Center PI System Customer (Connect Node) • PI System at Connect Node • Exchange Managed by Partner via PI Cloud Services
- 36. © Copyright 2016 OSIsoft, LLC Benefits of Connected Services Commercial Terms
- 37. © Copyright 2016 OSIsoft, LLC Can You Predict the Future? How can you tell now what every customer will need… tomorrow… next week…
- 38. © Copyright 2016 OSIsoft, LLC Eliminating Barriers with Subscription Terms 0 10 20 30 40 50 60 70 80 90 Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Connected Services Example Cummulative Cost Customer Sites • Based on your business plan projections • Ongoing monthly fee based upon an output metric, number of assets, or revenue share • Invoiced quarterly • Term can range from 2 – 5 years
- 39. © Copyright 2016 OSIsoft, LLC OSIsoft Helping You Get Started • Startup Advisor (6 months) • Remote Architecture Sessions • Remote Install for RM&D • Training Vouchers • Onsite Coaching Sessions
- 40. © Copyright 2016 OSIsoft, LLC Next Steps
- 41. © Copyright 2016 OSIsoft, LLC Next Steps to Learn More…. To learn more about Connected Services, check out: http://www.osisoft.com/corporate/connected-services/index.html
- 42. © Copyright 2016 OSIsoft, LLC Next Steps to Learn More…. Learn more about the PI System through our Learning Channel on YouTube https://www.youtube.com/user/OSIsoftLearning Click on Playlist and you will find instructional videos.
- 43. © Copyright 2016 OSIsoft, LLC Contact me : Enrique Herrera enrique@osisoft.com Market Principal Connected Services and New Markets OSIsoft, LLC Next Steps to Learn More….
- 44. © Copyright 2016 OSIsoft, LLC
Editor's Notes
- We will begin by providing a brief introduction to OSIsoft and then describe the market that can be enabled when operations data is shared with companies that deliver services. Next we will go over the technology and architecture to deliver these connected services. We will also discuss how our commercial terms can eliminate barriers of entry.
- Our customers have found the greatest value of PI in their real time operations, by aggregating data from disparate data sources providing visibility, optimizing asset performance, and deriving actionable insight.
- Without question, real-time operations is the lifeblood of our customers business. By sharing information across functional siloes and across their value chain leads to increased productivity, efficiency and quality. BUT not everyone has direct access to the data that they need, and thus so many important discoveries either never get discovered, or they never surface to where they can be leveraged and capitalized.