Delegation and Coordination | Juhin J
Delegation is a unique process whereby a superior divide his total work assignment between himself and subordinate personnel in order to achieve other operative and management specialization.
Coordination is an effort to ensure the smooth interplay of the functions and forces of all the components and parts of an organization to the end that its purpose will be realized with a minimum of friction and a maximum of cooperative effectiveness
2. OBJECTIVES
At the end of this session, you will be able to get clear understanding about;
• Definition - Delegation
• Importance of delegation
• Principles of delegation
• Types of delegation
• Steps involved in successful delegation
• Problems of delegation
• Advantages of delegation
• Definition - Coordination
• Principles of co-ordination
• Types of co-ordination
• Techniques of co-ordination
• Problems of co-ordination
• Barriers of effective co-ordination
• Importance of co-ordination in nursing
3. INTRODUCTION
▪ A person cannot do all works individually.
▪ Has to depend on others for variety of
works.
▪ Work has to be distributed to different
people.
▪ Distributed work need to be coordinated for
effective outcomes.
▪ Nurse administrator should know whom to
handover the work and how to get work
from all workers.
4. DEFINITION
Delegation is a unique process whereby a superior divides his total work
assignment between himself and subordinate personnel in order to achieve other operative
and management specialization.
- Hodge & Johnson
Delegation is a dynamic process of management in which a manager follows
distribution of work in respect to unique positional placement of a person.
- Louis A Allen
DELEGATION
5. IMPORTANCE
● Important method of training subordinates
● Helps to concentrate on planning, organizing and controlling.
● Accomplish simple and complex works
● Discharge duties effectively and economically
● Controls business located at different places
● Best method of getting better results
● Tool of motivating and eliminating large information system
7. PRINCIPLES
• To go by results expected
• Non- delegation of responsibility
• Authority and responsibility should commensurate with each other
• Unity of command
• Definition of limitations of authority
8. TYPES
● General delegation
● Specific delegation
● Written delegation
● Unwritten delegation
● Formal delegation
● Informal delegation
● Downward delegation
● Accrued delegation
● Sideward delegation
9. STEPS
• Establishment of definite goals
• Developing a personnal discipline for supervision
• Establishment of definite responsibility
• Motivation of the personnel
• Determining what to delegate
• Training the subordinates for the new assignments
• Report collection from the subordinates
• Control over the performance of subordinates
10. PRE-REQUISITES FOR EFFECTIVE
DELEGATION
The Superior must;
● Understand the authority and responsibility
● Decide the portion of his authority he wants to delegate
● Thorough knowledge about abilities & inabilities of subordinates
● Ensure that subordinates have understood the work
● Understand the need, importance & value of delegation
● Delegate the work that can be performed independently
● Release the decision making powers to his subordinates
● Adequate communication network within the organization
● Clear standard of accountability
11. PROBLEMS OF DELEGARTION
Part ofsuperior:
● Perfectionism
● Autocratic attitude
● Directions
● Confidence
● Control
● Avoidance of risk
● Competition
● Inability to subordinate
● Inability of the superior
Part ofSubordinates:
● Avoid Decision making
● Easier to ask
● Fear of criticism
● Lack of information/
resources
● Lack of self confidence
● Other work
● Inadequate incentives
12. ADVANTAGES
● Vehicle of coordination
● Increased sense of responsibility and work capacity of
individual employees
● Reduce executive burden
● Effective control over operation
● Broader understanding and develop capacity
● Increases job satisfaction
13. DEFINITION
Coordination is an effort to ensure the smooth interplay of the functions and
forces of all the components and parts of an organization to the end that its purpose will be
realized with a minimum of friction and a maximum of cooperative effectiveness
- Ordaray Tead
Coordination is to harmonize all the activities of a concern so as to facilitate its
working and its success.
- Henry Fayol
COORDINATION
14. CHARACTERISTICS
● Not a separate function of management
● Managerial responsibility
● Necessary at all level of organization
● Provides unity of action
● Relevant group efforts
● Continuous and dynamic process
● System concepts
15. IMPORTANCE
• Unity in diversity
• Team work
• Functional differentiation
• Specialization
• Reconcilation of goals
• Large number of employees
• Congruent flows
16. PRINCIPLES
● Early start
● Personnel contact
● Continuity
● Reciprocal relationship
● Dynamism
● Simplified organization
● Self co-ordination
● Clear-cut objective
● Clear definition of authority and responsibility
● Effective communication
● Effective leadership
● Effective supervision
18. TECHNIQUES OF COORDINATION
● Clearly defined objectives
● Effective chain of command
● Coordination through group meetings
● Harmonious policies and procedures
● Effective communication
● Sound organizational structure
● Coordination through Liaison officer
● Cooperation
● Self coordination
● Coordination of leadership
● Incentives
19. STEPS OF EFFECTIVE COORDINATION
• Proper delegation of authority and responsibility
• Activities should be divided department wise or section wise
• Establishment of effective communication system
• Establishment of employees’ grievance cell
• Proper system of reporting
• Skill workers should be awarded adequately
• Employees to take active part in meetings, conferences & seminars
• Friendly relationship with others
• Opportunities to take training in leadership, coordination, planning &
staffing
20. PROBLEMS OF COORDINATION
● Natural hindrances
● Lack of administrative talent
● Lack of techniques of coordination
● Ideas and objectives
● Misunderstanding
21. BARRIERS OF EFFECTIVE COORDINATION
• Lack of contact among employees
• Time to initiate contact or communication
• Communication differences or perferences
• Lack of trust
• Personal work style differences
• Different background of members
• Realization of communication
22. IMPORTANCE OF COORDINATION
IN NURSING
● Promising key for quality care system
● Promotes unity in health care
● Makes nurses knowledgeable about other disciplines of care
● Improves nurses flexibility and resourcefulness
● Improve quality of patient care
● Serves as a good foundation for specialized or advanced nursing
degrees