Olga Mankovskaia has over 12 years of experience in quality assurance testing of client/server and internet applications. She has extensive experience testing payment systems and point-of-sale software. Her skills include test automation, performance and security testing using tools such as HP Quality Center, Jira, and SOA Test. She is proficient in SQL, databases, and programming languages such as C# and Java. Olga has worked as a quality assurance analyst and tester for several financial institutions and software companies located in Toronto, Canada.

1. 1
OLGA MANKOVSKAIA
Phone # 416.602.7014 olga.mankovskaia@gmail.com
Quality Assurance Analyst
OBJECTIVE: Software Tester / Quality Assurance Analyst
PROFESSIONAL QUALIFICATIONS:
 Extensive 12+ years of experience in QA of Black and Gray box testing of
Client/Server and Internet applications, conducting Functional, Security,
Performance, Integration, GUI, User/Business Acceptance, Regression, Boundary
and System Integration testing
 Working knowledge with key injection procedures, DES/ triple DES, RSA
encryption, SSL communications and certificate management.
 Knowledge of Test Methodologies, Tools and Procedures throughout different
stages of Software Development and Project Life Cycle
 Experience with test automation and test managing tools as: HP Quality Center,
Jira, Confluence, SOA test, CollisBTT, ICCSim, Smart Spy, PDebuger, MLT, test
cases and test scripts creation
 Hands on experience in designing and developing documents such as Test Plan,
Gap Analysis, Testing Suitability Analysis, Use Cases and Test cases coverage
matrix
 Strong knowledge of CSP, ABM, POS banking businesses, Change Requests
Management, and Bug Tracking processes
 Experience with Web Services testing, SQL/DB2, Unix, .NET, mainframe
environment
 Excellent in maintaining close, constructive relationships with developers, consulting
partners, internal customers to define requirements, discuss test approach, re-
produce and solve problems, and improve products
PERSONAL HIGHLIGHTS:
 Comprehensive ability to identify and plan logical solutions, evaluate and solve
problems quickly with minimal supervision
 Ability to quickly learn new software and tools
 Outstanding attention to details and organizational skills
 Ability to work under pressure
 Excellent team player
TECHNICAL SKILLS
 Test Tools: HP Quality Center, QTP, SOA Test CollisBTT, ICCSim, Jira,
Confluence, OnTime, PlanView
 Financial & Banking: COINS (Commercial Online Information Network System),
COLT (Canadian Online Teller), ICDS, SBFCA, CBFE
 Databases: MS Access, MS SQL Server, IBM DB2
 Networking: TCP/IP
 Operating Systems: Base24, MS-DOS, Windows, Unix
WORK EXPERIENCE:
VeriFone Ltd, Ontario [contract]
Quality Assurance Engineer April 2015– Present
 Configured test environments for software/hardware QA procedures.

2. 2
 Created and processed test case for software/ hardware testing for EMV, Non-EMV,
Contact, Contactless payment cards technology working with among of Financial
processors as Global Payments, First Data, Moneris, Chase Paymentech
 Identified and logged defects on the different stage of the project development of
POS applications using Jira, OnTime testing tools
 Created and executed automated regression, load, security and performance
testing for POS systems.
 processors (Global Payments, First data , Everlink, Moneris, Chase Paymentech)
 Worked on POS software certification using CollisBTT, ICCSim tools
 Analyzed requirements and other engineering documentation to establish test
plans, test cases and test procedures
 Interacted with clients on regular basis to provide technical support and resolve
issues found during QA testing.
 Provided customer technical support, developed technical documentation and
customer- specific products and tools that relate to POS operating systems and
applications
 Worked closely with software development/sales/logistics teams to better support
the application smartcard operation systems, SQL Server database management,
configuration, maintenance, testing, key hardware/software deployments
CIBC Toronto, Ontario [contract]
Quality Assurance Analyst March 2007– January 2015
 Conducted User Acceptance (UAT), Regression, Content and Production Fixes
testing of CSP, ABM, POS Banking/Web Applications for various projects
 Performed test data set up and executed test cases using COINS (Commercial
Online Information Network System) and COLT (Canadian Online Teller) systems
 Created Requirements Traceability, Test Data Coverage Matrixes, new Test Sets
for Negative and Exception testing
 Performed SIT and UAT testing of the various projects including Enterprise CHIP
Migration Program (Convenience and Credit Cards) with EMV ABM, EMV POS
technology, Proactive Risk Management (PRISM) and Cardholder Services
Platform (CSP)
 Participated in System Integration Testing, User Acceptance Testing, Functional,
Regression and Operability Testing, Destructive Testing, ABM Devices Testing, End
to End Testing. Monitored the results on Base 24, TSYS, COLT and ICBS
 Created Test Cases and performed testing of ABM and POS devices using EMS
loggers for tracking time and conditions of the transactions
 Performed CSP and POS testing for backend platform transmission to a New
System of Web Based applications
 Created data driven test cases for SCD and POS regression testing using
VersaTest, VTS simulator, and SOA Test for NFU ABM transactions, and for POS
terminals
 Led a team of up to 5 offshore resources in India, for UAT for CIBC Master Card
projects using TSYS solution
 Communicated with the remote team out of regular business hours to coordinate
testing and progress
 Verified batch reports, analyzed test results, produced variance reports and
participated in resolving outstanding critical issues
 Conducted ABM hardware testing, created new test cases and scenarios to test
different section of the machine
 Executed Regression test packages in different environment, created New Scripts,
verified output using HP Quality Center testing tool
 Contributed to test documentation: Use Cases, Test Plans, Statistics Report

3. 3
 Tracked problems, created bug reports, maintained test logs, produced work
summaries on test results
 Participated in Pilot and Business Acceptance testing (BAT)
 Conducted Multi-Browser Compatibility testing in QA Lab environment
ENVIRONMENT: Windows 2000/XP, Weblogic, BroadVision, UNIX, B24
TECHNOLOGY: IIS, J2EE technologies, Java Server Pages (JSP), Enterprise Java Beans
(EJB), JavaScript, HTML, XML, SOAP, CSS, HP Quality Center v 11
WinMagic Inc. Mississauga Ontario [contract]
Quality Assurance Tester January 2007- February 2007
 Conducted System Integration and User Acceptance Testing providing strong and
full encryption of hard drive and removable media with user authentication on pre-
boot or user hardware tokens
 Created and executed manual test cases, analyzed test results, logged and tracked
variances
 Verified requirements based on business rules and functional specifications
 Identified Test Data requirements
 Conducted cross-platform compatibility testing
ENVIRONMENT: Windows NT/2000/XP/2003
TECHNOLOGY: C#, Visual C, Java, API, RSA, AES, MS SQL Server 2000
CIBC Toronto, Ontario [contract]
Quality Assurance Tester February 2006– November 2006
 Conducted System Integration (SIT), User Acceptance (UAT), Regression testing of
Client/Server, Web Banking Applications
 Contributed to test documentation: Use Cases, Test Plans, Requirements
Traceability, Test Data Coverage Matrixes, Exit Reports
 Performed test data set up using COINS (Commercial Online Information Network
System) and COLT (Canadian Online Teller) systems
 Conducted Multi-Browser Compatibility testing in QA Lab environment
ENVIRONMENT: Windows 98/NT/2000/XP, Weblogic, BroadVision, iMAC, UNIX
TECHNOLOGY: IIS, J2EE technologies, Java Server Pages (JSP), Enterprise Java Beans
(EJB), JavaScript, HTML, XML, SOAP, CSS, TestDirector 7.6
EDUCATION:
1981-1987 Belarus State University, Minsk, Belarus
Master degree in Chemistry
2004 Canadian Technology College, Toronto, Ontario
Certificate in System Testing and QA Techniques
References available upon request