The document discusses how information and communication technologies (ICT) have impacted decision making. ICT enables access to more information which can improve decisions but can also create information overload and stress. While ICT tools like spreadsheets, simulation software, and data mining tools can help manage information and support decision making, there are also disadvantages to the increased use of technology in the process.

1. Applied GCE Unit 1 Life in the Information Age

2. Learning Outcomes Lesson 9 By the end of the lesson, you should: understand the impact on decision making see the changes that technology is enabling recognise the advantages and disadvantages of ICT within decision making

3. Decision making Most obvious effect is the sheer amount of information and information sources available Quality of information improved considerably People are bombarded with data and choice Lesson 9 Learning outcomes: Understand the impact on decision making ; see changes technology is making; advantages and disadvantages

4. Decision making ICT enables better decisions to be made Decision support software allows better control over business activities Project management software allows better planning Lesson 9 Learning outcomes: Understand the impact on decision making; see changes technology is making ; advantages and disadvantages

5. Decision making People feel stress and a sense of hopelessness Especially where the information is contradictory or inconclusive Lesson 9 Learning outcomes: Understand the impact on decision making; see changes technology is making; advantages and disadvantages

6. Activity – Making Choices Your grandmother wants a mobile phone. She does not have a price limit as such but wants to spend as little as possible. Investigate the phones available and suggest one for her. Evaluate very carefully why she should buy the one you suggest. State any assumptions you make very clearly. Lesson 9 Learning outcomes: Understand the impact on decision making; see changes technology is making; advantages and disadvantages

7. Managing information overload Many ICT tools have been created to help in dealing with the information explosion. In what ways can the following help in decision-making? Spreadsheets Simulation software Data mining tools Exception reporting tools Lesson 9 Learning outcomes: Understand the impact on decision making; see changes technology is making; advantages and disadvantages