Deborah Bails has over 30 years of experience in counseling, logistics, and investigations. She holds a Master's degree in Clinical Counseling from Bellevue University and is currently completing her clinical counseling internship. She has worked in counseling roles for organizations helping those struggling with addiction and homelessness.

1. DEBORAH BAILS
304 East 11th
Street
Malvern, Iowa 51551
(402) 515-9124
Tuma0213@gmail.com
SUMMARY OF QUALIFICATIONS
Exceptionally well organized and resourceful Professional with experience and a solid academic
background in clinical counseling; excellent analytical and interpersonal skills; able to handle multiple
projects while producing high quality work in a fast-paced, deadline-oriented environment.
EDUCATION
Bellevue University, Bellevue, NE
MS in Clinical Counseling, Nov 2015
Relevant Coursework
Med/Psych Aspects of Alcohol/Drug Use Applied Neuroscience & Psychopharmacology
Advanced Counseling Skills Family Therapy
Group Process & Facilitation Assessment
DSM Diagnosis for Children/Adolescents Applied Counseling Theory
RELEVANT EXPERIENCE
Open Door Mission, Omaha, NE
Clinical Counseling Intern, Jan 2015 – Present
• Complete 800 hour internship in the Christian Drug and Alcohol Program.
• Conduct mental health outreach to homeless individuals providing counseling for alcohol and
drug dependency.
• Set up initial client files.
• Prepare S.O.A.P. (Subjective, Objective, Assessment, and Plan) notes – individual sessions for
Site Supervisor on a daily basis, plus Facilitator’s notes on group sessions.
• Deliver presentations to small/large groups.
• Remain calm and maintain self-control in the midst of difficult circumstances and emergencies.
Boys & Girls Club, Council Bluffs, IA
Counseling Practicum, Fall 2013
• Observed staff and children; produced reports.
PROFESSIONAL EXPERIENCE
www.confero.com, www.aboutfact.com, www.isecretshop.com
Mystery Shopper, Nov 2015 – Present
• Provide investigative support through writing reports and photos.
Spectrum America for Shopko; Shopko/Pamida Distribution Center, Omaha, NE, Aug 1987 – Present
Return/Clerical Specialist, June 2004 – Present
• Resolve problems, ensure freight is handled in a timely manner, and provide exceptional
customer service.
• Investigated and researched problem freight.
• Perform Receiving Clerk Duties including labeling and sending merchandise.
• Communicated with buyers and carriers regarding return merchandise.

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DEBORAH BAILS
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PROFESSIONAL EXPERIENCE, Continued
Planner, Aug 1987 –June 2004
• Developed master strategies for both warehouse locations and merchandise to move product
throughout the facility and to store trucks.
• Created a store order database to use for transportation and order fulfilment
• Restructured strategy system in Pamida Lebanon facility
• Trained Lebanon Distribution Center teammates on the master strategy system.
International Private Investigation University, www.ipiu.org
Private Investigator, Nov 2004 – Nov 2005
• Provided investigative support and wrote cohesive reports for Pay Per View fraud on assigned
bars and restaurants.
LICENSES & CERTIFICATIONS
• Provisional
• Licensed Massage Therapist, June 1996 – Present
MILITARY EXPERIENCE
US Navy Reserves
Aviation Supply Clerk, September 1979 – August 1985
US Air Force
Air Operations Clerk, October 1974 – October 1976
CONTINUING EDUCATION
Bellevue University, Bellevue, NE
Gambling Addiction Within the Veteran Community, Fall 2015
University College of Syracuse University, Syracuse, NY
V-WISE (Veteran Women of Ing Sp of En), Fall 2015
University of Nebraska Community Engagement Center, Omaha, NE
Compassion Fatigue Workshop (BHECN), December 2014
National Resource Center on Domestic Violence, Omaha, NE
Domestic Violence: Understanding the Basics, October 2014
ADDITIONAL EDUCATION
Bellevue University, Bellevue, NE
BS in Business Administration of Technical Studies, Jan 2003
COMPUTER SKILLS
MS Office (Word, Excel, Access, PowerPoint, Outlook), Warehouse Management System