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Aerospace Marketing: Building Sales & Marketing // Denzil D’Sa July 28, 2011 Denzil D’Sa July 28, 2011
2 AGENDA //  Denzil D’Sa Introduction Course Objectives Marketing and Sales: The Love-Hate relationship Creating Value for the Sales Force  Interactive Case Study Business Aircraft Example Objectives Revisited  
DENZIL D'SA BRAND STRATEGIST // MARKETING DIRECTOR DENZIL D'SA, BRAND STRATEGIST / MARKETING DIRECTORDenzil D’Sa is a strong business leader with key qualities based on fundamental values.  With the powerful ability to motivate and lead teams towards strong engagement for over 10 years of marketing experience in the luxury and technology markets. He has managed the International Brand and Marketing programs for three world-renowned luxury brands targeting the Ultra-High-Net worth individuals market worldwide.    Under his direction, each of the three world-renowned business aircraft brands, Learjet, Challenger and Global have become a key market distinguisher for Bombardier.  He has gone beyond social media to leverage technologies in all aspects of our life with proven result from the innovative use of technology to underscore leadership and ingenuity messages. Prior to Bombardier, Denzil worked at the Canadian Space Agency, in public, private, and community environments, working as MARCOM consultant as well as a radio Program Director. 3
4 COURSE OBJECTIVES //  Introduction to international Business aviation,  Benefits of strong sales and marketing relationship,  Ingredients to build and implement strong marketing and sales programs.   Part One - Sales and Marketing  -“The love-hate relationship”   Part Two - Creating value for the Sales Force   Part Three - Interactive Case study
SALES AND MARKETING // “THE LOVE-HATE RELATIONSHIP” Sales and Marketing are on the same side, but they have very different views about how to get things   Sales tends to be action-oriented, focused on day to day relationships and the short term;  Marketing tends to be more cerebral, creative and long-term oriented.  The two functions have different metrics, and compensation programs, leading to deep cultural divides.  5 A strong sales and marketing relationship will lead to stronger customer relationships, and lead to long-term loyalty
CREATING VALUE FOR THE SALES FORCE 6 Creating Value for the Sales Force //
CREATING VALUE FOR THE SALES FORCE //  7 Brand relationship Sales Tools  Marketing Channels
CREATING VALUE FOR THE SALES FORCE //  8 ,[object Object]
The emotional relationship between a customer and a product
The core essence of the brand
Built on a culmination of messages experiencesBrand relationship
CREATING VALUE FOR THE SALES FORCE //  9 ,[object Object]
All communication channels as part of a marketing toolkit
Advertising
Web
Trade Shows
Public Relations
Marketing CollateralMarketing Channels

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Denzil DSA Aerospace Marketing: Building Sales & Marketing - English version

  • 1. Aerospace Marketing: Building Sales & Marketing // Denzil D’Sa July 28, 2011 Denzil D’Sa July 28, 2011
  • 2. 2 AGENDA // Denzil D’Sa Introduction Course Objectives Marketing and Sales: The Love-Hate relationship Creating Value for the Sales Force Interactive Case Study Business Aircraft Example Objectives Revisited  
  • 3. DENZIL D'SA BRAND STRATEGIST // MARKETING DIRECTOR DENZIL D'SA, BRAND STRATEGIST / MARKETING DIRECTORDenzil D’Sa is a strong business leader with key qualities based on fundamental values. With the powerful ability to motivate and lead teams towards strong engagement for over 10 years of marketing experience in the luxury and technology markets. He has managed the International Brand and Marketing programs for three world-renowned luxury brands targeting the Ultra-High-Net worth individuals market worldwide.    Under his direction, each of the three world-renowned business aircraft brands, Learjet, Challenger and Global have become a key market distinguisher for Bombardier. He has gone beyond social media to leverage technologies in all aspects of our life with proven result from the innovative use of technology to underscore leadership and ingenuity messages. Prior to Bombardier, Denzil worked at the Canadian Space Agency, in public, private, and community environments, working as MARCOM consultant as well as a radio Program Director. 3
  • 4. 4 COURSE OBJECTIVES // Introduction to international Business aviation, Benefits of strong sales and marketing relationship, Ingredients to build and implement strong marketing and sales programs.   Part One - Sales and Marketing -“The love-hate relationship”   Part Two - Creating value for the Sales Force   Part Three - Interactive Case study
  • 5. SALES AND MARKETING // “THE LOVE-HATE RELATIONSHIP” Sales and Marketing are on the same side, but they have very different views about how to get things   Sales tends to be action-oriented, focused on day to day relationships and the short term; Marketing tends to be more cerebral, creative and long-term oriented. The two functions have different metrics, and compensation programs, leading to deep cultural divides. 5 A strong sales and marketing relationship will lead to stronger customer relationships, and lead to long-term loyalty
  • 6. CREATING VALUE FOR THE SALES FORCE 6 Creating Value for the Sales Force //
  • 7. CREATING VALUE FOR THE SALES FORCE // 7 Brand relationship Sales Tools Marketing Channels
  • 8.
  • 9. The emotional relationship between a customer and a product
  • 10. The core essence of the brand
  • 11. Built on a culmination of messages experiencesBrand relationship
  • 12.
  • 13. All communication channels as part of a marketing toolkit
  • 15. Web
  • 19.
  • 25. CREATING VALUE FOR THE SALES FORCE // 11 Brand relationship Sales Tools Marketing Channels
  • 26. 12 CREATING VALUE FOR THE SALES FORCE// ELEMENTS OF CONSIDERATION The Market Context Personal Relationship – Relationship driven industry. Brand positioning (competitors) Effectively communicating
  • 27. PERSONAL RELATIONSHIP- RELATIONSHIP DRIVEN INDUSTRY // CUSTOMER LIFE CYCLE 13
  • 28.
  • 31.
  • 34.
  • 36. Perceived as the benchmark
  • 37.
  • 40.
  • 41. CREATING VALUE FOR THE SALES FORCE 17 Interactive Case Study // Business Aircraft Example
  • 42. CONTACT ME FOR MORE// DENZIL D'SA   PHONE: 514-518-8709 WEB: www.denzildsa.com   EMAIL: denzil.dsa@gmail.com  LINKEDIN: ca.linkedin.com/in/denzildsa  TWITTER: @reekooh