A case study of Transavia Airlines, sharing our transformation story with best (and worst) practices. A talk from 2 perspectives: As organizational developer and as Base Lead (head of a 'department'/circle)
Khader Mohammed is a senior principal sales consultant for AWS Global Practice at CSC. He has over 23 years of experience in consulting and specializes in areas like AWS cloud solutions, enterprise architecture, IT strategy, big data, machine learning, and digital transformation. He holds an AWS Certified Solution Architect certification and has worked with many large companies on cloud projects.
This document provides information about the business model of Barwipass.com, an online job portal and recruitment agency. It outlines the establishment and location, 6 employees, and key partners including recruitment agencies. It describes the business model including key activities of creating databases, coordinating with companies and colleges, and providing placements. It also outlines the customer segments, cost structure, and revenue streams including commissions from companies and portal ads. Finally, it provides financial information including operating costs, income/expense statements and an example client - People Consultants.
Vincent Thamm gives a presentation on corporate innovation at Transavia Airlines. He discusses how Transavia is adapting to disruption in the travel industry by becoming more customer-centric and experimenting with new technologies. Thamm outlines Transavia's innovation process, which includes exploring ideas from startups and other companies, running experiments to validate concepts, and integrating successful innovations into Transavia's regular processes on an ongoing basis. The goal is to scale innovation across the entire organization.
Why your organisation's future demands a new kind of HR
How do you adopt an operating model of the future to upgrade the HR function’s strategy and management and help them achieve their goals of agility, customer centricity and operational efficiency?
When 4 entrepreneurs came together, they formed Quadruple. Their combined skills, connections, resources and ideas allowed them to grow their business. Starting as a 4 member team, Quadruple has expanded to 75 employees across 3 business domains providing staffing, technology and manufacturing solutions. Through their shared vision and values of ethics, business intelligence, creativity and excellence, Quadruple has achieved annual milestones and growth while remaining committed to their employees and clients.
Microsoft's HR mission is to create an empowering environment for employees through culture, talent, leadership and management. HR aims to build a modern corporate culture by increasing productivity through a self-service SharePoint portal, providing employees skills through learning management systems, and modernizing communications with Office 365 for remote workers. Microsoft also seeks to unlock HR's potential through workforce analytics and translating data into business insights. The company embraces innovation by making it "business as usual" and activating social tools for collaboration across teams.
Shop.org 2017 Tech talk do more that just analytics open platforms and sas dr...National Retail Federation
SAS is a leader in analytics and data science platforms. The presentation discusses how open platforms can fuel innovation by allowing organizations to explore and exploit data through an ambidextrous approach. It promotes delivering fast results with large amounts of data and digital transformation. The SAS platform is presented as an open analytics ecosystem that provides a cohesive, inclusive, dependable and powerful environment for data discovery, modeling, analysis and deployment through its in-memory engine, microservices, programming and visual experiences, and cloud capabilities.
Khader Mohammed is a senior principal sales consultant for AWS Global Practice at CSC. He has over 23 years of experience in consulting and specializes in areas like AWS cloud solutions, enterprise architecture, IT strategy, big data, machine learning, and digital transformation. He holds an AWS Certified Solution Architect certification and has worked with many large companies on cloud projects.
This document provides information about the business model of Barwipass.com, an online job portal and recruitment agency. It outlines the establishment and location, 6 employees, and key partners including recruitment agencies. It describes the business model including key activities of creating databases, coordinating with companies and colleges, and providing placements. It also outlines the customer segments, cost structure, and revenue streams including commissions from companies and portal ads. Finally, it provides financial information including operating costs, income/expense statements and an example client - People Consultants.
Vincent Thamm gives a presentation on corporate innovation at Transavia Airlines. He discusses how Transavia is adapting to disruption in the travel industry by becoming more customer-centric and experimenting with new technologies. Thamm outlines Transavia's innovation process, which includes exploring ideas from startups and other companies, running experiments to validate concepts, and integrating successful innovations into Transavia's regular processes on an ongoing basis. The goal is to scale innovation across the entire organization.
Why your organisation's future demands a new kind of HR
How do you adopt an operating model of the future to upgrade the HR function’s strategy and management and help them achieve their goals of agility, customer centricity and operational efficiency?
When 4 entrepreneurs came together, they formed Quadruple. Their combined skills, connections, resources and ideas allowed them to grow their business. Starting as a 4 member team, Quadruple has expanded to 75 employees across 3 business domains providing staffing, technology and manufacturing solutions. Through their shared vision and values of ethics, business intelligence, creativity and excellence, Quadruple has achieved annual milestones and growth while remaining committed to their employees and clients.
Microsoft's HR mission is to create an empowering environment for employees through culture, talent, leadership and management. HR aims to build a modern corporate culture by increasing productivity through a self-service SharePoint portal, providing employees skills through learning management systems, and modernizing communications with Office 365 for remote workers. Microsoft also seeks to unlock HR's potential through workforce analytics and translating data into business insights. The company embraces innovation by making it "business as usual" and activating social tools for collaboration across teams.
Shop.org 2017 Tech talk do more that just analytics open platforms and sas dr...National Retail Federation
SAS is a leader in analytics and data science platforms. The presentation discusses how open platforms can fuel innovation by allowing organizations to explore and exploit data through an ambidextrous approach. It promotes delivering fast results with large amounts of data and digital transformation. The SAS platform is presented as an open analytics ecosystem that provides a cohesive, inclusive, dependable and powerful environment for data discovery, modeling, analysis and deployment through its in-memory engine, microservices, programming and visual experiences, and cloud capabilities.
The document discusses creating a "Cloud 1st Standard" by transitioning from a traditional IT model to a cloud-focused model. It outlines mapping traditional IT roles and functions to cloud-focused roles and functions. It then describes some of the key steps organizations can take in their journey to adopting a cloud-first approach, including gaining executive sponsorship, experimenting with the cloud, educating staff, establishing a Cloud Center of Excellence, adopting hybrid cloud strategies, and establishing a cloud-first standard. The overall message is that every organization's journey to the cloud is unique but these steps are commonly seen along the way.
Microsoft's HR mission is to create an empowering environment for employees through a focus on culture, talent, leadership, and management. HR aims to build a modern corporate culture through increased productivity via a self-service portal, providing employees with new skills through learning programs, and modernizing communications to reach all workers. Microsoft uses tools like SharePoint, Learning Central, and Yammer to achieve these goals and help unlock HR's potential to contribute more strategically to business performance through workforce analytics and insights.
The challenges facing human resources (HR) executives have changed significantly over the past 10 years. Today, HR is an important part of overall corporate performance. This is driven by several factors, including the growing needs to: attract and retain talent; implement strategic succession planning; access and analyze workforce data; and manage a culture that enables multi-generational workforce expectations. Microsoft has a technology platform that HR decision makers can use to address these challenges and deliver business impact.
The complexities of a cloud transformation program that involves the migration of hundreds or thousands of servers can present a significant challenge to program management and the coordination of IT teams tasked with the success and support of migration. This session outlines a highly collaborative agile approach to accelerate migration activities through automation of the iterative capture, sharing, and documentation of decisions and information, incorporated into a common DevOps solution.
Speaker: Stephen Liedig, Solutions Architect, Amazon Web Services
Performance through agility generic v2.2 seminarRobert Twiddy
Agility Way provides training and coaching services in Performance Through Agility. This presentation fro a seminar that took place in Bangkok in September 2018
1) The document discusses implementing a workforce analytics strategy at an organization to deliver personalized employee experiences through data-driven insights.
2) It outlines how collecting and analyzing employee data can help improve engagement, productivity, retention, and communication by tailoring experiences, learning, and career recommendations for each employee.
3) The strategy involves building analytics capabilities across the employee lifecycle from acquisition to retention in order to better understand and optimize the workforce and realize cost reductions and efficiency gains.
1) The document discusses implementing a workforce analytics strategy at an organization to deliver personalized employee experiences through data-driven insights.
2) It outlines how collecting and analyzing employee data can help improve engagement, productivity, retention, and communication by tailoring experiences, learning, and career recommendations for individual employees.
3) The strategy involves building analytics capabilities across the employee lifecycle from acquisition to retention in order to optimize the workforce and remain competitive in a changing business environment.
Transforming HR into a Strategic Asset enabled by Oracle HCM CloudCognizant
Today’s Human Capital Management (HCM) market is undergoing a unique shift from the traditional transactional process areas to strategic process areas with increasing focus on:
1. Integrated Talent Management: Employee skill management and development has taken the center stage. What are the emerging trends in this space and how is this important for business growth?
2. Enhanced Usability: More than ever, employees need and demand user friendly, contemporary self-service. How does a good self-service strategy unlock $ value for you.
3. Accessibility: Integrated functionality for Analytics, Mobility, and Enterprise Social is a requirement. What can your organization do to get the best value out of these feature rich frameworks?
In this new environment, what are the target options available for HR working on legacy systems? How can CxOs and HR evaluate their current HCM systems and ensure that the technology led HR transformations are not only aligned to the latest HR trends but also provide maximum ROI through increased productivity and automation with lower total cost of ownership?
This presentation by Praveen Gupta (Senior Director, HCM Solution Advisor) throws light on the latest trends in HCM marketplace, target options for customers on legacy systems or manual processes and show how HR in leading companies are leveraging the Oracle HCM & Talent Cloud to move from being a transactional unit to a strategic asset in business growth.
Slides from a presentation given by The Skipton BA team to a meeting of IIBA UK's North branch on 25 November 2014.
A brief look at how Skipton Building Society have rolled out Lean, some of the Lean techniques they use, some of the challenges they have faced and what's still left to do.
This document summarizes a presentation about digital marketing strategies and best practices. It discusses key principles like understanding the customer journey across channels. It also covers topics like using data and testing to improve campaigns, creating content for different devices and platforms, and adapting working practices and tools to focus on continuous learning and collaboration. Emerging trends mentioned include automation, artificial intelligence, and the internet of things changing user interfaces and expectations.
Atmosphere Preparing hr for the changing world of workBurke Turner
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KEYNOTE TALK
What does it take to innovate quickly? I’ll address how blockers to innovation – including culture, skills, antiquated processes, and board level concerns – can stand in the way of business agility. We’ll map out a pathway to digital transformation including new metrics for success, integrating real-world best practices from enterprises, and the most effective organizational patterns, as we integrate the business with development and operations.
SuccessFactors - Loud in the cloud succession reference slide bookTony Santoro
The document discusses SuccessFactors Succession & Development solution and how it helps companies identify and develop talent, ensure talent continuity, increase employee engagement, leverage workforce insights, and create effective succession plans. It provides examples of several companies that use SuccessFactors solutions to standardize goals and performance assessment, introduce regular feedback, digitize HR processes, and gain insights into their talent and workforce.
Leveraging the AWS Sales Methodology and Partner Best Practices aws-partner-s...Amazon Web Services
The AWS outcome-based approach to sales is customer obsessed and supports the new reality of IT. Learn how to align effectively with AWS sales and help customers accelerate their cloud adoption. AWS and Partners will also share best practices and lessons learned.
TopForce is a company that helps other companies create high-performance workplaces by balancing business needs, technology capabilities, and design desirability. It started in 1999 with 8 employees and has since grown while expanding its services internationally. TopForce's vision is to enable employees and empower businesses through personalized, configurable, role-based, task-based workplace portals and navigation.
Creating a Cloud Standard - London Summit Enteprise Track RePlayAmazon Web Services
Meaningful cloud adoption is not migrating a few applications out of a datacenter or deploying websites easier. It’s a fundamental shift in how technology can better align to the core mission of your business, which likely isn’t building and maintaining data centers. Since 2008, Amazon Web Services has pioneered cloud computing, and we’ve learned a lot along the way about what makes cloud adoption deliver benefits broadly across a company. This session will present the common steps, both technically and organizationally, of enterprises who have completed significant shifts t cloud in a short period of time. With practical guidance, and insight into where AWS and our partners can help solve adoption problems, attendees will gain an actionable model for structuring their path to the cloud.
Cloudway Consulting Pvt Ltd Is a SAP Strategic Sourcing Consulting Company For SAP, SAP S4 Hana, SAP Ariba, SAP C4C, Success Factor and Business By Design for More Call us at +0120-4226511
The document discusses Sage People, a software that helps businesses manage their human resources and workforce. It provides tools to manage the entire employment lifecycle from hiring to onboarding to performance reviews. The software aims to simplify and streamline HR processes, manage payroll accurately, attract and hire top talent, develop high-performing teams, and help businesses plan for the future with workforce analytics and reporting. It offers a fully-integrated, cloud-based solution that provides visibility into all aspects of a company's human capital management.
HR and the Internet of Engagement November 2017Dave Millner
This document discusses how HR can create an "Internet of Engagement" to improve the employee experience in the digital era. It argues that HR must develop new engagement strategies using data analytics, focus on building an optimal employee experience, and leverage both analogue and digital channels. The document also examines how changing workforce expectations, new work practices, and capabilities will impact employees and implications for how leaders connect with the workforce. Finally, it suggests HR needs to reimagine how it works, focus on creating valuable employee experiences, enable the workforce, and establish a value-based approach to demonstrate tangible business impact.
Candidates researching companies online are bombarded with information from many sources, leading to a convoluted decision process. Most company career sites provide job descriptions but lack other useful details, resulting in high bounce rates and few applications. Clinch uses existing company content and machine learning to automatically generate personalized pages that fill these information gaps for candidates. This shortens candidates' decision journeys and increases quality applications and hiring speeds while requiring minimal effort from companies.
Johannes Ellenberg - The Startup Code - 7 Principles for Startup SuccessLean Startup Summit EMEA
Why do large companies fail to innovate in the digital age? Why is it that startups outperform established players? What is a startup at the first place and what makes it successful? With The Startup Code, Johannes Ellenberg provides answers to these questions and shares his seven principles for startup success.
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The document discusses creating a "Cloud 1st Standard" by transitioning from a traditional IT model to a cloud-focused model. It outlines mapping traditional IT roles and functions to cloud-focused roles and functions. It then describes some of the key steps organizations can take in their journey to adopting a cloud-first approach, including gaining executive sponsorship, experimenting with the cloud, educating staff, establishing a Cloud Center of Excellence, adopting hybrid cloud strategies, and establishing a cloud-first standard. The overall message is that every organization's journey to the cloud is unique but these steps are commonly seen along the way.
Microsoft's HR mission is to create an empowering environment for employees through a focus on culture, talent, leadership, and management. HR aims to build a modern corporate culture through increased productivity via a self-service portal, providing employees with new skills through learning programs, and modernizing communications to reach all workers. Microsoft uses tools like SharePoint, Learning Central, and Yammer to achieve these goals and help unlock HR's potential to contribute more strategically to business performance through workforce analytics and insights.
The challenges facing human resources (HR) executives have changed significantly over the past 10 years. Today, HR is an important part of overall corporate performance. This is driven by several factors, including the growing needs to: attract and retain talent; implement strategic succession planning; access and analyze workforce data; and manage a culture that enables multi-generational workforce expectations. Microsoft has a technology platform that HR decision makers can use to address these challenges and deliver business impact.
The complexities of a cloud transformation program that involves the migration of hundreds or thousands of servers can present a significant challenge to program management and the coordination of IT teams tasked with the success and support of migration. This session outlines a highly collaborative agile approach to accelerate migration activities through automation of the iterative capture, sharing, and documentation of decisions and information, incorporated into a common DevOps solution.
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Agility Way provides training and coaching services in Performance Through Agility. This presentation fro a seminar that took place in Bangkok in September 2018
1) The document discusses implementing a workforce analytics strategy at an organization to deliver personalized employee experiences through data-driven insights.
2) It outlines how collecting and analyzing employee data can help improve engagement, productivity, retention, and communication by tailoring experiences, learning, and career recommendations for each employee.
3) The strategy involves building analytics capabilities across the employee lifecycle from acquisition to retention in order to better understand and optimize the workforce and realize cost reductions and efficiency gains.
1) The document discusses implementing a workforce analytics strategy at an organization to deliver personalized employee experiences through data-driven insights.
2) It outlines how collecting and analyzing employee data can help improve engagement, productivity, retention, and communication by tailoring experiences, learning, and career recommendations for individual employees.
3) The strategy involves building analytics capabilities across the employee lifecycle from acquisition to retention in order to optimize the workforce and remain competitive in a changing business environment.
Transforming HR into a Strategic Asset enabled by Oracle HCM CloudCognizant
Today’s Human Capital Management (HCM) market is undergoing a unique shift from the traditional transactional process areas to strategic process areas with increasing focus on:
1. Integrated Talent Management: Employee skill management and development has taken the center stage. What are the emerging trends in this space and how is this important for business growth?
2. Enhanced Usability: More than ever, employees need and demand user friendly, contemporary self-service. How does a good self-service strategy unlock $ value for you.
3. Accessibility: Integrated functionality for Analytics, Mobility, and Enterprise Social is a requirement. What can your organization do to get the best value out of these feature rich frameworks?
In this new environment, what are the target options available for HR working on legacy systems? How can CxOs and HR evaluate their current HCM systems and ensure that the technology led HR transformations are not only aligned to the latest HR trends but also provide maximum ROI through increased productivity and automation with lower total cost of ownership?
This presentation by Praveen Gupta (Senior Director, HCM Solution Advisor) throws light on the latest trends in HCM marketplace, target options for customers on legacy systems or manual processes and show how HR in leading companies are leveraging the Oracle HCM & Talent Cloud to move from being a transactional unit to a strategic asset in business growth.
Slides from a presentation given by The Skipton BA team to a meeting of IIBA UK's North branch on 25 November 2014.
A brief look at how Skipton Building Society have rolled out Lean, some of the Lean techniques they use, some of the challenges they have faced and what's still left to do.
This document summarizes a presentation about digital marketing strategies and best practices. It discusses key principles like understanding the customer journey across channels. It also covers topics like using data and testing to improve campaigns, creating content for different devices and platforms, and adapting working practices and tools to focus on continuous learning and collaboration. Emerging trends mentioned include automation, artificial intelligence, and the internet of things changing user interfaces and expectations.
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KEYNOTE TALK
What does it take to innovate quickly? I’ll address how blockers to innovation – including culture, skills, antiquated processes, and board level concerns – can stand in the way of business agility. We’ll map out a pathway to digital transformation including new metrics for success, integrating real-world best practices from enterprises, and the most effective organizational patterns, as we integrate the business with development and operations.
SuccessFactors - Loud in the cloud succession reference slide bookTony Santoro
The document discusses SuccessFactors Succession & Development solution and how it helps companies identify and develop talent, ensure talent continuity, increase employee engagement, leverage workforce insights, and create effective succession plans. It provides examples of several companies that use SuccessFactors solutions to standardize goals and performance assessment, introduce regular feedback, digitize HR processes, and gain insights into their talent and workforce.
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The AWS outcome-based approach to sales is customer obsessed and supports the new reality of IT. Learn how to align effectively with AWS sales and help customers accelerate their cloud adoption. AWS and Partners will also share best practices and lessons learned.
TopForce is a company that helps other companies create high-performance workplaces by balancing business needs, technology capabilities, and design desirability. It started in 1999 with 8 employees and has since grown while expanding its services internationally. TopForce's vision is to enable employees and empower businesses through personalized, configurable, role-based, task-based workplace portals and navigation.
Creating a Cloud Standard - London Summit Enteprise Track RePlayAmazon Web Services
Meaningful cloud adoption is not migrating a few applications out of a datacenter or deploying websites easier. It’s a fundamental shift in how technology can better align to the core mission of your business, which likely isn’t building and maintaining data centers. Since 2008, Amazon Web Services has pioneered cloud computing, and we’ve learned a lot along the way about what makes cloud adoption deliver benefits broadly across a company. This session will present the common steps, both technically and organizationally, of enterprises who have completed significant shifts t cloud in a short period of time. With practical guidance, and insight into where AWS and our partners can help solve adoption problems, attendees will gain an actionable model for structuring their path to the cloud.
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The document discusses Sage People, a software that helps businesses manage their human resources and workforce. It provides tools to manage the entire employment lifecycle from hiring to onboarding to performance reviews. The software aims to simplify and streamline HR processes, manage payroll accurately, attract and hire top talent, develop high-performing teams, and help businesses plan for the future with workforce analytics and reporting. It offers a fully-integrated, cloud-based solution that provides visibility into all aspects of a company's human capital management.
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This document discusses how HR can create an "Internet of Engagement" to improve the employee experience in the digital era. It argues that HR must develop new engagement strategies using data analytics, focus on building an optimal employee experience, and leverage both analogue and digital channels. The document also examines how changing workforce expectations, new work practices, and capabilities will impact employees and implications for how leaders connect with the workforce. Finally, it suggests HR needs to reimagine how it works, focus on creating valuable employee experiences, enable the workforce, and establish a value-based approach to demonstrate tangible business impact.
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Technology is eating the world. Startups love it, but they don't have the money stability or size to take it to the next level.
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David and Teresa will share the story of connecting employee purpose with business innovation that shows how a HR function can have real impact on transforming an organisation.
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That's exactly what we explored in this session.
We take a look at everything that you need to know in order to deploy effective WhatsApp marketing strategies, and integrate it with your buyer journey in HubSpot. From technical requirements to innovative campaign strategies, to advanced campaign reporting - we discuss all that and more, to leverage WhatsApp for maximum impact. Check out more details about the event here https://events.hubspot.com/events/details/hubspot-new-delhi-presents-unlocking-whatsapp-marketing-with-hubspot-integrating-messaging-into-your-marketing-strategy/
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Enabling Digital Sustainability by Jutta EcksteinJutta Eckstein
This is a New Zealand wide meetup event with meetup groups from Auckland, Wellington and Christchurch attending and open to anyone with an interest in digital sustainability or agile. All welcome. Joke, this is how it started. Jutta is now also available in Germany, i.e. hosted by Berlin/Brandenburg
According to the World Economic Forum, digital technologies can help reduce global carbon emissions by up to 15%. However, digitalization also comes with some challenges. Thus, if we want to make a positive impact by increasing sustainability, we need to address challenges like the digital divide, energy consumption of IT, or the rise of electronic waste. In this talk, I want to explore how Agile can help to leverage Digital Sustainability.
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L'indice de performance des ports à conteneurs de l'année 2023SPATPortToamasina
Une évaluation comparable de la performance basée sur le temps d'escale des navires
L'objectif de l'ICPP est d'identifier les domaines d'amélioration qui peuvent en fin de compte bénéficier à toutes les parties concernées, des compagnies maritimes aux gouvernements nationaux en passant par les consommateurs. Il est conçu pour servir de point de référence aux principaux acteurs de l'économie mondiale, notamment les autorités et les opérateurs portuaires, les gouvernements nationaux, les organisations supranationales, les agences de développement, les divers intérêts maritimes et d'autres acteurs publics et privés du commerce, de la logistique et des services de la chaîne d'approvisionnement.
Le développement de l'ICPP repose sur le temps total passé par les porte-conteneurs dans les ports, de la manière expliquée dans les sections suivantes du rapport, et comme dans les itérations précédentes de l'ICPP. Cette quatrième itération utilise des données pour l'année civile complète 2023. Elle poursuit le changement introduit l'année dernière en n'incluant que les ports qui ont eu un minimum de 24 escales valides au cours de la période de 12 mois de l'étude. Le nombre de ports inclus dans l'ICPP 2023 est de 405.
Comme dans les éditions précédentes de l'ICPP, la production du classement fait appel à deux approches méthodologiques différentes : une approche administrative, ou technique, une méthodologie pragmatique reflétant les connaissances et le jugement des experts ; et une approche statistique, utilisant l'analyse factorielle (AF), ou plus précisément la factorisation matricielle. L'utilisation de ces deux approches vise à garantir que le classement des performances des ports à conteneurs reflète le plus fidèlement possible les performances réelles des ports, tout en étant statistiquement robuste.
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10. Product Development Fleet
Data Fleet
Communication Fleet
Transavia Agile Framework (TAF)
Base Core Base Direct Base Partner Base Passenger
Crews Crews Crews Crews
Transformation Platform Strategic Capabilities Platform
Innovation
Lab
Commerce Organization
18. Back @ home
Start small & validate, iterate
Real change happens @ people & culture
Align ways of working & cadence
“Where we
are today
couldn’t happen
without
the journey
we had”
Put things into your own context
Start your journey now!
50 years old, reinvented our business model quite a few times to exist today
DNA: Legro ‘what’s your proposal’ ? Transformatie van Charter naar LCC
Part of AFKL; 4 bases FR, 3 NL, > 60 a/c, 100+ destinations Europe
Out there, it’s like everyone is ‘pouring sand in your eyes’. So much happening, so fast. How to keep up?
Phase 1: start initiatives & create a critical mass (2014, 2015)
- Customer journey, PXI
- Lean startup team @ PX innovations
- Scrum teams @ new transavia.com website
- Lean improvement @ Operational departments
- Innovation team, outside-in & open innovation
- Develop innovation ecosystem: developers, startups, scaleups, corporates, networks
2015, 2016: Bring learnings together, gather insights, develop vision NEED TO CHANGE AS ORG!
Scrum teams SAFe Transavia Agile Framework
Lean startup team lean startup way of working, validated learning by running experiments
Inspiration workshops, talks, enable innovation for organization
Why need to change?
Intern: silo’s, > collaboration, > efficiency & cost level, faster decision making, faster time2market, customer centricity, value delivery, from inside-out to outside-in focus = customer collaboration, open innovation, need to defend market position and find new areas of growth
Extern: pace of change, > competition, responding to change (adaptability -> anti-fragility), become digital @ DNA
Becoming an Ambidextrous organization, anti-fragile, continuous transformation
New Operating model - With a new set of operating behaviors
EX = CX
MVP: New Commerce Organization
Using what worked & seemed suitable for us, from: Agile, lean, holocracy, Spotify + thought leaders: Semler, Osterwalder, etc.
Bases, crews, fleets, platforms. + TAF
Task result focus
Job description rol(es)
Base lead overleggen: HR & OD, eg BizDevOps. Working ON iso working IN
Working IN @ teams; decision making @ specialists
PI events: Zat al in IT, nieuw voor business. Kadans voor heel COMM neerzetten. Eerst apart IT & COM, nu geintegreerd PI event
Culture (= Attitude + Behavior)
Values: Friendly, Responsible, Inspired, Decisive
EXI, Employee journey + wat doen we er nu mee
Empowerment eerder gestart: Leadership program, Agile transformation HR, Individual & team development (GROW sessions)
‘facilitating leadership’, bewustwording van change curve van individu & team + hoe eigen team hierin helpen (zonder doen vanuit inhoud)
Binnen NCO: relatief kleine groep. Bl’s coaches, od
Beloningsstelsel omgegooid; 50% beloning obv. personal ‘leadership assignment’
In org: personal development (result / skills / value based), 360 feedback from colleagues
Learning environment different mindset. Inzicht in elkaar, begrip & samenwerking, elkaar inzetten op waar je sterk in bent
= Value systems+ Change capability; people change / culture scans
Current largest value system at HV: …
Current largest value system at HV – under pressure: …
Desired value system at HV: …
-> What’s necessary to come at that stage?
Commerce: blauw – oranje. Nu winstgedreven, geen hark meer, resultaatgericht. (backend soms hark nog nodig, frontend niet meer zichtbaar)
Nu opstart naar integraliteit: customer / employee / flight journey gericht, trust based
Managing FX: cost
Process driven
Command and control
Telling
Managing FX: revenue (PX is a means)
Strategy driven
Result
Selling
Managing EX/PX (PX is a goal)
Values driven
Empowerment
Participating
Managing innovation
Vision driven
Agility
Delegating
New structure designed in 2016
Selection of people end 2016, goodbye to 25 Transavia colleagues
Started in new Bases and Agile/scrum per 2 January 2017
New vacancies / 28 new people onboarded (incl interns)
Biggest successes (what worked): …
Biggest learnings (what worked not): …
Timeline inhoud theme based uitleg (zoals OD) = beter plaatje.
Trots zijn op wat we allemaal hebben gedaan in 1 jaar tijd!
New operating model:
In progress, C&I leent zich makkelijker voor agile approach
Run = challenging. Breaking the silo’s between OPS & COM, 2 parts of company with own structures & legacy
integrality, reactive proactive
Useful: set up kanban board, align on way of communicaton & working
Example: integral planning (from planning in fixed order: market-revenue-fit @ OPS. To: margin optimal integral approach (cost level). Validate network @ cost level & iterate back to optimize network. Fleet costs: validate at all key stakeholders before making decisions on fleet development. Past = often insights too late, now proactive
NCO 2017: major change. Selection on capability of people to deal with this. Verbouwen met winkel open, bleek succesvol. Continu in beweging
Learning: Coaches Base core waren de experts van vroeger. = coach kan ook beoordelen op inhoud, belemmert zelfsturing.
Nu echt los laten, tussenvorm, managers facilitating leadership. Echte change pas jaar later op mgt. Was wellicht nodig / was het dan gelukt om te verbouwen met de winkel open?
Transformation heath map bringing company wide change initiatives together to accelerate
Personal development: hier toelichten, niet bij NCO plaat slide.
Communication: herladen brand, zwaar accent op intern / de medewerker
Synergy: bringing change initiatives together > transformation program
Boodschap: There is no way back
Start doing: eerst in een gedeelte van het bedrijf gedaan. IT & COM & OPS is nog in progress. Success case
Ritme afstemmen op elkaar: 1 kadans voor zowel COM als IT, zelfde flow
Zet mensen in hun kracht: specialist maakt beslissingen, gebruik elkaars sterktes & waardesystemen
Cultuur, voldoende aandacht voor onderstroom = waar de echte change plaats vindt
Zet specialisten niet op faciliterende rollen, tenzij ze het kunnen (kom niet vanuit specialisme op die rol terecht)
Dus pas je beloningssysteem er op aan