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Data–Driven Design
Jozef Očkay
“Nowadays, every
hipster is a designer”
– interview candidate
Hipster Designer
• tend to express himself
• self-expression > function
• 3rd bullet point for extra coolness
Ego Designer
• is always right
• has big ego
• I think …
• I expect …
• in my opinion …
• based on my knowledge …
Designer
• asks questions
• likes to iterate
• wants to solve the problem
Hipster
Designer
Ego
Designer
Designer
Client
Expectation
Customer
need

 




Decisions
• opinion-driven
• ego-driven
• authority-driven
• data-driven
“Without data you
are just another person
with an opinion”
– W. Edwards Deming,
Data Scientist
Icons
Floppy disks are like Jesus.
They died to become
the icon of saving.
Hello :)
Winner
new icon
new icon
new icon
new icon
new icon
Old icon1.
2. New icon
3.
4.
5.
IA Information
Architecture
Where’s the best
place to hide a body?
Page two of Google.
<body>
Around 400 participants of which 50 have sorted all 75 cards
AVG time to complete: 16 minutes
Dendrogram
Similarity Matrix
User Flow
UX is like a joke.
If you have to explain
it, it’s no good.
Change voice from English UK to US
Change voice from English UK to US
40% success rate
19.58 sec
Change voice from English UK to US
Change voice from English UK to US
100% success rate
18.65 sec
Change voice from English UK to US
Change voice from English UK to US
100% success rate
25.83 sec
Change voice from English UK to US
40% success rate
19.58 sec
Change voice from English UK to US
100% success rate
25.83 sec
Change voice from English UK to US
Change voice from English UK to US
80% success rate
35.78 sec
Observations
• huge impact on success rate
• hard to deal with categories first
• list order helping to drive attention
• alphabet over country flags
Download the map of Egypt
Download the map of Egypt
100% success rate
18.04 sec
Download the map of Egypt
Download the map of Egypt
100% success rate
12.39 sec
Download the map of Egypt
100% success rate
15.67 sec
Download the map of Egypt
Download the map of Egypt
100% success rate
14.08 sec
Download the map of Egypt
Download the map of Egypt
80% success rate
16.59 sec
Download the map of Egypt
Download the map of Egypt
100% success rate
15.49 sec
Observations
• not much impact on success rate
• little or no doubt where to find things
• less time needed
• no use for Search field
• “Manage Maps” better than “Offline Maps”
• long list doesn’t work
Focus Groups
Brainstorming sucks
when you lack focus
IF THE SUNSET
IS ON THE WEST …
… WHY IS IT EAST IN
SYGIC GPS NAVIGATION ?!
Another Session
[now]
Message
DESIGN
Self-expression
Your Ego
Designer
Client
Expectation
Customer
need  
Thx, Questions?
Data-Driven Design

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Data-Driven Design

Editor's Notes

  1. pretoze dizajn je o rieseni problemov. Ak problem neriesite, zrejme vytvarate dalsi … ako to casto vyzera v praxi
  2. Vsetko je to o rozhodnutiach
  3. pretoze bez dat …. Ako teda tie data ziskat Nechcem mot hovorit o tom, kde a ako tie data ziskavat, radsej vam to ukazem  Case studies
  4. Truck, klient chcel moznost prepnut sa medzi aplikaciami
  5. Po analyze moznosti v ramci aplikacie, umiestnenie, hexagon – ine ako vsetky ostatne ikony v aplikacii, podobnost s prostredim klientovej aplikacie …
  6. Ego dizajner vo mne
  7. Moja oblubena metoda testovania ikon – zakryt popis rukou, prstom …
  8. Chybal kontext
  9. tak sme ich vsadili do ich prirodzeneho prostredia, rovnake podmienky (nazov, cena, rating … vsetko), ale POZICIA
  10. podla ocakavania, najviac klikov prave na ikony – tak funguje ludsky mozog. P Paid Search
  11. Stara vyhrala vo vo vsetkych variantach, na vsetkych poziciach, 3x tolko preklikov ako nova Nova bola druha najlepsia, dost dobre od kolegu Velmi tesne Waze na tretom mieste Na konci dotaznik, 90% uviedlo, ze ikony nepoznalo
  12. stara mapa rozne miesta na mape podla kategorii
  13. Otvoreny card sorting – co to znamena
  14. Otvoreny card sorting – co to znamena
  15. Most of the sorts (48%) were very similar to this one, 12 groups 15 people achieves 90% correlation with the "complete" users group. 30 people correlates at 95%, 60 people at 98%. In our case the correlation is 97%. – Norman Nielsen Group research Moc vela kart, neodporucam, radsej tak 20 – 30 max, lebo to 100% completeness ratio je inak dost nizke
  16. Dendrogram (stromovy diagram)
  17. Cislo % ludi, ktori dali kartu do takej istej kategorie
  18. Jeden nechal otvorene okno dlho?
  19. Narastol vsak cas, takze sme este robili zmeny (Voices o level vyssie v menu)
  20. z 40% na 100%, takze z tohto pohladu uloha splnena on hlada voice ale my ho nutime vybrat si aky druh voicu chce, toto sme otocili podobne ako na prvej stranke vysledkov vyhladavania v Google dalsi mini test s ludmi, mobil do ruky, vyber voice, vsetci scrollovali podla abecedy, nikto neriesil vlajku Ziadne “ja si myslim” na meetingu, uz sme vedeli O dva dni uz na tom robil developer
  21. Uzasne, Uxakov sen, vzorka zrejme nebola dost velka
  22. 1. iba 2 zo 60 ludi ulohu nesplnili 2. menej backstepov 3. o 3 az 5 sekund menej 4. neoplati sa casovo a zlozitostou, maly benefit, ulohu aj tak vsetci splnili 5. 6. toto je viac menej zrejme z XY inych vyskumov, ale bolo dobre overit si to v praxi
  23. Vytlacite, ukazete timu
  24. A potom to vyzera nejako takto, v dalsej iteracii sa to opat zasadne zmeni. Toto su tiez data.
  25. Romanticke, zapad vpredu na displayi aj vzda v spataku viac UX bugov, serioznejsich ako tento
  26. problem velkych prerabok je v tom, ze su velke  brainstorming sessions smer – focus groups Focus group (kvalitativny vyskum), nazeniete 4 az 8 ludi do jednej miestnosti a snazite sa konkretnymi napadmi riesit konkretne problem, na konci sumarizujete
  27. Ludia chcu lepit papieriky, maju pocit, ze rozhoduju, ze nieco ovplyvnuju, je to farebne, pekne, bavi ich to
  28. Nasytene focus groupy – no new ideas
  29. Sustredenie na Liptove na chate, uz sme mali data, nie len nazory
  30. niekolko iteracii prave testujeme, zbierame dalsie data
  31. videli sme niekolko prikladov, ako si zaobstarat data ako by to teda malo vyzerat