2. DATA DYNAMICS
• Started in Aug. 2003 in Bronx, New York
• Small Family-Owned Business
• Sole-Proprietorship
• Expanded into New Jersey in 2004
• Relocated to Kissimmee, Florida in 2008
• In Business Now for 12 Years
3. DATA DYNAMICS
• -Low Cost Comprehensive Computer Repairs
and Services offered to Individuals, Groups,
Families, and Small Businesses
• -Custom-Built Computer Systems from Basic
Workstations for home use
• -Quad-Core CPU Servers for Businesses
• -Computer System Maintenance
• -Desktops, Laptops, Net books, Servers, and
Macs
4. DATA DYNAMICS
• Set-up & Configuration of Home & Small
Business Networks
• Installation of Wireless & Wired Routers
• Installation of Switches & Hubs
• Printers, Projectors, Cameras, and other
Wireless Devices
• Home & Business Network Security Services
• Independent Network Administration Services
5. SERVICES OFFERED
• Full System Diagnostics
• Software Sold for Personal Use Only
• Complete System Recovery/Restoration
• Software Installations
• Component Upgrades
• Hardware Replacements
• Home and Business Networking & Security
• Virus, Malware, and Spam Removal
• VHS or 8 Hi Tape Conversions to DVD’s
6. SERVICES OFFERED
• Cassette Tape Conversions to CD’s
• Data Recovery (from Working Hard Drive Only)
• Individual & Group/Family Tutorials on All
Microsoft Software
• Word, PowerPoint, Excel, Outlook, and Publisher
• Individual & Group/Family Computer & Internet
Tutorials
• Tutorials on Computer Repair & Maintenance
7. SERVICES OFFERED TO SMALL BUSINESSES
• Custom Built Desktop Workstations
• High Performance Multi-Media Systems
• Multi-Core (Quad & Above) Servers
• Small Group Tutorials on All Microsoft
Applications
• Word, PowerPoint, Excel, Outlook, and
Publisher
• Small Group Computer & Internet Tutorials
8. SERVICES OFFERED TO SMALL BUSINESSES
• Tutorials on Basic Computer Maintenance
• Small Business Networking & Security Services
• Independent Network Administration Services
• Choice of Three (3) Computer System Service
Plans
• Plans for one (1), two (2), or three (3) years
9. SERVICE PLANS
1. Basic Service Plan:
-One Year Duration
-Covers One Desktop or Laptop
-Basic Maintenance:
• Every 3-4 Months
• Physical Cleaning of Computer Chassis/Case
• Disk Clean-Up
10. SERVICE PLANS
• Deletion of Internet Cookies & Temporary
Files
• Hard Drive Defragmentation
• Windows Updates & Toolbar Removal
-Microsoft Security Essentials Anti-Virus
Software (for life of computer)
-Malware Bytes (Spyware) Software (for life of
computer)
11. SERVICE PLANS
-Diagnostic of Processor, Hard Drive, and RAM
Memory
-Disposal of System (Upon Water Damage)
-Water Damage Not Covered
-Cost: $60.00
12. SERVICE PLANS
2. Extra Service Plan:
-Two Years
-One to Three Desktops (no laptops)
-Basic Maintenance
-MSE Anti-Virus Software
-Malware Bytes Software
-Diagnostic of Processor, Hard Drive, and RAM
Memory-
13. SERVICE PLANS
-Disposal of System (Upon Water Damage)
-All Labor on Repairs Covered
-All Parts for Repairs are Extra (Not Covered)
and will be Charged to and Paid by Customer
-Water Damage Not Covered
-Cost: $100.00
14. SERVICE PLANS
3. Premium Service Plan:
-Three Years
-Three or More Desktops (no laptops)
-Basic Maintenance
-MSE Anti-Virus Software
-Malware Bytes Software
-Diagnostic of Processor, Hard Drive, and RAM
Memory
15. SERVICE PLANS
-Disposal of System (Upon Water Damage)
-All Parts & Labor on Repairs Covered
-Water Damage Not Covered
-Cost: $150.00
*IMPORTANT NOTICE: MAINTENANCE AND/OR REPAIRS BY
ANOTHER INDIVIDUAL OR COMPANY WILL IMMEDIATELY VOID
SERVICE PLANS (NO EXCEPTIONS)!!
16. REMINDERS & NOTICES
Important Things to Remember:
• Water Damage is not covered under any
circumstances by any of the three (3) plans
• Maintenance, Repairs, or Tampering by any
other individual or company will immediately
Void Service Plans (Absolutely No Exceptions)
• Cost of Plan Must be Paid by Customer before
plan coverage will begin
