Daniel Titensor has 12 years of experience in the credit union industry, including roles as a trainer, mortgage officer, and customer service representative. He has a proven track record of addressing clients' financial needs, providing counseling, and training others. Titensor holds a B.S. in Business Administration with an emphasis in Finance from Weber State University.

1. Daniel Titensor
2892 W 5650 S, Roy, UT 84067
danieltitensor@gmail.com
801-645-7096
CAREER SUMMARY
12 years of credit union experience. Recognized for the ability to address clients financial needs,
provided financial counseling for the credit union. Proven ability to train at all levels of a financial
institution. Honest, reliable, dedicated, and passionate about succeeding in every assigned task.
SKILLS
 Trainer
 Lending
 Marketing
 Leadership
 Sales
 Customer Service
 Project Management
 Public Speaking
 Credit Counseling
 Microsoft Excel
 Technical Writing
 MySQL
EXPERIENCE
Trainer / System and Software Support Specialist Dec 2013 – Mar 31, 2015
CUProdigy Core (Credit Union Data Processing), Layton, Utah
 Lead Trainer.
o Developed and carried out a credit union training system by using on-site
trainings and webinars.
o Created and produced training videos for clients.
 Handled support phone calls and cases from clients.
 Created the software user manual.
Mortgage and Consumer Loan Officer/Lead Teller Nov 2002 - Dec 2013
America First Credit Union, Ogden, Utah
 Recognized among entire company for excellent customer service twice.
 Awarded top cross-selling loan officer August 2008.
 Facilitated loan trainings.
 Achieved Underwriter authority August 2007.
Sales Lead Oct 2001 – Nov 2002
Deseret Industries, Ogden, Utah
 Assisted with employee training and supervision.
 Led merchandising of several areas of the sales floor.
 Conducted monthly inventories / asset management.
EDUCATION
Weber State University, Ogden, Utah 2013
B.S. Degree in Business Administration- emphasis in Finance
Associates Degree in General Studies