Introduction to Social Media


    Getting to Know the
         Landscape



        Whitney Hoffman
      Hoffman Digital Media
Who am I??
CEO of Hoffman Digital Media

Director, Digital Medical Partners

Producer, LD Podcast, OB GYN To Go

Author, Differentiated Instruction Book of Lists

Executive Director, Podcamp Foundation

KCSD Technology Committee, Professional
Development Committee

Mom, Neighbor, Wife
My Story
                  (in 140 characters of less)




Always interested in How People Learn and Connect

Kids have ADHD; Started the LD Podcast

Had to learn how to connect and grow my passion to
try to help others

Do What You Do Best is the key to success
What We’re Going
   to Cover
Session 1
The Social Media Landscape

Why Social Media Matters

A Few Words About Identifying Your Brand

Intro to the Social Platforms

Communicating Your Brand on Social
Platforms- Your Profile
Session 2
Online Branding - Finding and
Connecting to Your Audience

Who to connect to and why? Inbound and
Outbound Marketing in a Nutshell

Killer content: Engaging Your Audience

Elements of making your messages memorable

How to Listen as well as Broadcast
Session 3
    Understanding The Numbers:
Analytics and Search Engine Marketing

            Session 4
    Getting More From Email


            Session 5
  Killer Content: Creating Great
   content people want to see
             and read
The Social
Community
Landscape
2007
2010
Building a Brand
What’s a Brand?
“The Emotional aftertaste
after a set of experiences.”
Compare



Old People Cookies
To This One


Grandma’s Cookies



What’s the Better
Brand?
Emotional
Resonance
“Your work is going to fill a large part of your life,
and the only way to be truly satisfied is to do what
you believe is great work. And the only way to do
great work is to love what you do.

 If you haven’t found it yet, keep looking. Don’t
settle. As with all matters of the heart, you’ll know
when you find it.

And, like any great relationship, it just gets better
and better as the years roll on. So keep looking until
you find it. Don’t settle.”

-Steve Jobs
Tell Your Story
The Elevator Pitch

What does your organization do? Who does it
serve?

Why? Why should I care?

Tell the story of lives changed; the meaning
behind the money

“Made to Stick” rules (more later)
Passion Matters
Questions
Who are you?

If your business were a person, how would
you describe that virtual person?

What about your customers?

Where would you and your customers meet
outside of your workplace?

What makes the first impression?
Social Media is Dating Advice for your
               Business


  Find our best Potential
  customers/community

  Tune our profile
  (brand) to demonstrate
  our best assets

  Hopefully find a few
  winners and long term
  relationships
Social Media is:
  Conversations
       and
  Relationships
Your brand isn’t
just what you say
      it is...
It’s what Google
     says it is
Removing the evidence
isn’t really the answer
Consumers
       &
Decision Process
Typical Sales Funnel-
            applicable to any organization



Marketing



 Sales/Donors

                                          Product & Customer
                                            Service- are you
                                        delivering on promises?
Social networking
    Isn’t new
Email started in 1971

Bulletin boards (now forums) began in 1978

AOL and instant messenger started in 1997

Friendster launches in 2002 and gains 3 million
users in 3 months

Myspace, a friendster clone, is coded in 10
days and launched in 2003
2004: Facebook launches, initially for college
students. Eventually allows anyone over 13 to join,
and now has over 800 million active users, More
than 50% logging in every day

2006- Twitter launches

2008- Facebook overtakes Myspace as most
popular social networking site

2011- Facebook hits 800 Million users, Google Plus
is introduced, Pinterest starts, hits big early 2012
The Data
Metcalfe’s Law
Every new user adds to the value of the network
If Social Networks were countries...




       135 million



     140 million
Types of
conversations
Imagine all your friends got phones for
                the first time...


Are you going to sit around all day waiting for a
                     letter?


  Or are you going to go out and get a phone?
The New Telephone




The New Coffee Shop/Water Cooler
Two Types of Social
   Media Calls

 Incoming- Listening

 Outgoing- Conversations and Engagement
We’ll concentrate on
    the big three
 Facebook

 Twitter

 LinkedIn

 -and a dash of Mobile with Foursquare

 Google+ and Pinterest
Facebook
The Page
Your Profile
Great way to form an opt-in community of
customers and prospects

Great way to create a network of like-minded
people for group events/projects

Great way to selectively target potential
customers with meaningful messages

Evaluate your need and goals in advance
Twitter
Your Profile
Twitter #10,233




                  Twitter #235,752,570
First
Steps
LinkedIn-
Rolodex on Steroids
LinkedIn- Your Resume and Recommendations Online
Expanding and Visualizing Your Network
http://inmaps.linkedinlabs.com
Pinterest
Google Plus
Google Plus

Google’s Social Network

Indexed Quickly

Hangouts- free video calls, meetings

Circles allow you to message groups
selectively, listen selectively
The Future:
Mobile & Location
 Aware Strategy
Other Important
     Tools
HARO- Help a Reporter Out
Be your own
Marketing
Department

Become an expert

Become a resource

Help out reporters,
help out your business
Blogging
  and
Sharing
Social Media Laboratory




  Experiment, Tweek,
      Try Again
The End
Contact Info:
Whitney Hoffman

Hoffmandigitalmedia@gmail.com
Twitter: @whitneyhoffman, @ldpodcast
Facebook: Whitney Hoffman

Google Voice: (302) 482-4599
Mobile: (302) 562-6507

URL: www.whitneyhoffman.com

DANA session one copy

  • 1.
    Introduction to SocialMedia Getting to Know the Landscape Whitney Hoffman Hoffman Digital Media
  • 2.
    Who am I?? CEOof Hoffman Digital Media Director, Digital Medical Partners Producer, LD Podcast, OB GYN To Go Author, Differentiated Instruction Book of Lists Executive Director, Podcamp Foundation KCSD Technology Committee, Professional Development Committee Mom, Neighbor, Wife
  • 3.
    My Story (in 140 characters of less) Always interested in How People Learn and Connect Kids have ADHD; Started the LD Podcast Had to learn how to connect and grow my passion to try to help others Do What You Do Best is the key to success
  • 4.
  • 5.
    Session 1 The SocialMedia Landscape Why Social Media Matters A Few Words About Identifying Your Brand Intro to the Social Platforms Communicating Your Brand on Social Platforms- Your Profile
  • 6.
    Session 2 Online Branding- Finding and Connecting to Your Audience Who to connect to and why? Inbound and Outbound Marketing in a Nutshell Killer content: Engaging Your Audience Elements of making your messages memorable How to Listen as well as Broadcast
  • 7.
    Session 3 Understanding The Numbers: Analytics and Search Engine Marketing Session 4 Getting More From Email Session 5 Killer Content: Creating Great content people want to see and read
  • 8.
  • 9.
  • 11.
  • 12.
  • 13.
  • 14.
    “The Emotional aftertaste aftera set of experiences.”
  • 15.
  • 16.
    To This One Grandma’sCookies What’s the Better Brand?
  • 17.
  • 18.
    “Your work isgoing to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it. And, like any great relationship, it just gets better and better as the years roll on. So keep looking until you find it. Don’t settle.” -Steve Jobs
  • 19.
  • 20.
    The Elevator Pitch Whatdoes your organization do? Who does it serve? Why? Why should I care? Tell the story of lives changed; the meaning behind the money “Made to Stick” rules (more later)
  • 21.
  • 22.
    Questions Who are you? Ifyour business were a person, how would you describe that virtual person? What about your customers? Where would you and your customers meet outside of your workplace? What makes the first impression?
  • 23.
    Social Media isDating Advice for your Business Find our best Potential customers/community Tune our profile (brand) to demonstrate our best assets Hopefully find a few winners and long term relationships
  • 24.
    Social Media is: Conversations and Relationships
  • 26.
    Your brand isn’t justwhat you say it is... It’s what Google says it is
  • 27.
  • 30.
    Consumers & Decision Process
  • 32.
    Typical Sales Funnel- applicable to any organization Marketing Sales/Donors Product & Customer Service- are you delivering on promises?
  • 35.
    Social networking Isn’t new Email started in 1971 Bulletin boards (now forums) began in 1978 AOL and instant messenger started in 1997 Friendster launches in 2002 and gains 3 million users in 3 months Myspace, a friendster clone, is coded in 10 days and launched in 2003
  • 36.
    2004: Facebook launches,initially for college students. Eventually allows anyone over 13 to join, and now has over 800 million active users, More than 50% logging in every day 2006- Twitter launches 2008- Facebook overtakes Myspace as most popular social networking site 2011- Facebook hits 800 Million users, Google Plus is introduced, Pinterest starts, hits big early 2012
  • 37.
  • 38.
    Metcalfe’s Law Every newuser adds to the value of the network
  • 39.
    If Social Networkswere countries... 135 million 140 million
  • 48.
  • 49.
    Imagine all yourfriends got phones for the first time... Are you going to sit around all day waiting for a letter? Or are you going to go out and get a phone?
  • 50.
    The New Telephone TheNew Coffee Shop/Water Cooler
  • 51.
    Two Types ofSocial Media Calls Incoming- Listening Outgoing- Conversations and Engagement
  • 52.
    We’ll concentrate on the big three Facebook Twitter LinkedIn -and a dash of Mobile with Foursquare Google+ and Pinterest
  • 53.
  • 58.
  • 64.
  • 71.
    Great way toform an opt-in community of customers and prospects Great way to create a network of like-minded people for group events/projects Great way to selectively target potential customers with meaningful messages Evaluate your need and goals in advance
  • 73.
  • 75.
  • 82.
    Twitter #10,233 Twitter #235,752,570
  • 83.
  • 92.
  • 94.
    LinkedIn- Your Resumeand Recommendations Online
  • 98.
  • 99.
  • 101.
  • 108.
  • 109.
    Google Plus Google’s SocialNetwork Indexed Quickly Hangouts- free video calls, meetings Circles allow you to message groups selectively, listen selectively
  • 114.
    The Future: Mobile &Location Aware Strategy
  • 118.
  • 119.
    HARO- Help aReporter Out Be your own Marketing Department Become an expert Become a resource Help out reporters, help out your business
  • 120.
  • 121.
    Social Media Laboratory Experiment, Tweek, Try Again
  • 125.
  • 126.
    Contact Info: Whitney Hoffman Hoffmandigitalmedia@gmail.com Twitter:@whitneyhoffman, @ldpodcast Facebook: Whitney Hoffman Google Voice: (302) 482-4599 Mobile: (302) 562-6507 URL: www.whitneyhoffman.com