The document summarizes dacadoo, a Swiss technology company that provides a digital health engagement platform called the Wheel of Life. The Wheel of Life is a human-centered approach to personal health engagement that focuses on 7 pillars of health. It provides personalized health coaching, goals, challenges and social features to users through a patented health scoring system. The platform is used by life and health insurers to increase customer engagement, sales and loyalty while improving their brand image.
Digital transformation of health insurance vikasr2508
this is a proposed solution to the challenges & changing roles of health insurance companies in the digital age.Changing expectations of digital consumer, increasing incidence of life style related NCDs & increasing cost of healthcare delivery requires new thinking. Digital tools can help health insurers stay connected & impact behaviours of consumers to improve their health & reduce costs.
► Life and Health Insurance Online - NZ SEO Reach 2014FIRST
► Which New Zealand Life and Health Insurance providers are maximising their market share online?
Find out which life and health insurance providers are taking the lead in organic search and how they’re doing it.
FIRST has investigated the organic search engine rankings for NZ consumer searches focused on life and health insurances, utilising FIRST’s Ranking Based Reach (RBR) analysis framework. In addition, a consumer survey was carried out to discover what is most important for Kiwis wishing to apply for an insurance.
► In this report we discovered:
According to Standard & Poor’s the insurance market has room to grow due to population growth and the low rate of New Zealanders having a life insurance.* Therefore insurance providers should not miss out, but optimise their online visibility.
Search results are broadly dispersed among a wide range of competitors, even more in mobile. In this competitive life and health insurance market, retailers are missing out optimising on the most cost effective marketing channel: Search.
Currently Life Direct stands out in the search landscape followed by AA and Pinnacle Life capturing big proportion of the voice thanks to prominent organic presence.
In our survey we revealed that 1 out of 3 Kiwis do not have any coverage due to high costs or would not qualify for insurance as they had health issues or wouldn’t need life insurance as they didn’t have any dependents.
A considered digital strategy that integrates both organic and paid search should be a key customer acquisition and revenue driver for life and health insurance providers.
Popular search phrases are missing from quite a few sites and in most cases very little is being done with organic search.
FIRST uses its bespoke metric called RBR (Ranking Based Reach) to estimate how well each company is ranking in search engines. RBR provides a simple way to compare a website’s search engine rankings with its competitors. RBR is an estimate of the percentage of available search traffic a website will receive for a set of phrases – this gives the sites share of search or reach. It is weighted based on the popularity of each search phrase and the relative click through rate (CTR) of each ranking position.
This presentation discuss major applications of AI in Healthcare including medical diagnostics, personalized treatments and optimizing US healthcare system. This presentation also discuss some of the challenges of implementing AI in healthcare.
The use of artificial intelligence in healthcare has the potential to assist healthcare providers in many aspects of patient care and administrative processes as well as improve patient outcomes.
AI analyzes data throughout a healthcare system to mine, automate and predict processes. Some of the use cases are :
1. Early Diagnosis of diseases
2. Improved clinical trial processes
3. Mental health apps etc.
Health Insurance Innovation Summit 2017 - IoT in Health InsuranceAndrew Dart
Andrew Dart shares his insights on IoT within health insurance and healthcare including an in-depth look at the Vitality program, the biggest stealth healthcare initiative in recent times and more innovations. The video of this presentation can be seen here https://www.the-digital-insurer.com/health-insurance-innovations-presentation-andrew-dart-part-health-insurance-summit/
Transforming patient care with the power of ai in healthcareEnterprise Bot
AI in healthcare is transforming the way patient care is delivered. Read the blog to learn the key use cases of conversational AI in the healthcare sector
Visit https://enterprisebot.ai/ to know more
Healthcare in Digital Age
by Assit. Prof. Polawat Witoolkollachit,MD
Present for the 3rd Samitivej Sriracha Medical Symposium 2018 "CQI & Innovation in Healthcare 4.0"
Digital transformation of health insurance vikasr2508
this is a proposed solution to the challenges & changing roles of health insurance companies in the digital age.Changing expectations of digital consumer, increasing incidence of life style related NCDs & increasing cost of healthcare delivery requires new thinking. Digital tools can help health insurers stay connected & impact behaviours of consumers to improve their health & reduce costs.
► Life and Health Insurance Online - NZ SEO Reach 2014FIRST
► Which New Zealand Life and Health Insurance providers are maximising their market share online?
Find out which life and health insurance providers are taking the lead in organic search and how they’re doing it.
FIRST has investigated the organic search engine rankings for NZ consumer searches focused on life and health insurances, utilising FIRST’s Ranking Based Reach (RBR) analysis framework. In addition, a consumer survey was carried out to discover what is most important for Kiwis wishing to apply for an insurance.
► In this report we discovered:
According to Standard & Poor’s the insurance market has room to grow due to population growth and the low rate of New Zealanders having a life insurance.* Therefore insurance providers should not miss out, but optimise their online visibility.
Search results are broadly dispersed among a wide range of competitors, even more in mobile. In this competitive life and health insurance market, retailers are missing out optimising on the most cost effective marketing channel: Search.
Currently Life Direct stands out in the search landscape followed by AA and Pinnacle Life capturing big proportion of the voice thanks to prominent organic presence.
In our survey we revealed that 1 out of 3 Kiwis do not have any coverage due to high costs or would not qualify for insurance as they had health issues or wouldn’t need life insurance as they didn’t have any dependents.
A considered digital strategy that integrates both organic and paid search should be a key customer acquisition and revenue driver for life and health insurance providers.
Popular search phrases are missing from quite a few sites and in most cases very little is being done with organic search.
FIRST uses its bespoke metric called RBR (Ranking Based Reach) to estimate how well each company is ranking in search engines. RBR provides a simple way to compare a website’s search engine rankings with its competitors. RBR is an estimate of the percentage of available search traffic a website will receive for a set of phrases – this gives the sites share of search or reach. It is weighted based on the popularity of each search phrase and the relative click through rate (CTR) of each ranking position.
This presentation discuss major applications of AI in Healthcare including medical diagnostics, personalized treatments and optimizing US healthcare system. This presentation also discuss some of the challenges of implementing AI in healthcare.
The use of artificial intelligence in healthcare has the potential to assist healthcare providers in many aspects of patient care and administrative processes as well as improve patient outcomes.
AI analyzes data throughout a healthcare system to mine, automate and predict processes. Some of the use cases are :
1. Early Diagnosis of diseases
2. Improved clinical trial processes
3. Mental health apps etc.
Health Insurance Innovation Summit 2017 - IoT in Health InsuranceAndrew Dart
Andrew Dart shares his insights on IoT within health insurance and healthcare including an in-depth look at the Vitality program, the biggest stealth healthcare initiative in recent times and more innovations. The video of this presentation can be seen here https://www.the-digital-insurer.com/health-insurance-innovations-presentation-andrew-dart-part-health-insurance-summit/
Transforming patient care with the power of ai in healthcareEnterprise Bot
AI in healthcare is transforming the way patient care is delivered. Read the blog to learn the key use cases of conversational AI in the healthcare sector
Visit https://enterprisebot.ai/ to know more
Healthcare in Digital Age
by Assit. Prof. Polawat Witoolkollachit,MD
Present for the 3rd Samitivej Sriracha Medical Symposium 2018 "CQI & Innovation in Healthcare 4.0"
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Innovating for health mObile Health perspectiveRuchi Dass
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Dacadoo tdi insurtech innovation award 2021
1. CONNECT · SCORE · ENGAGE
Wheel of Life TM – a human centeredapproach to personal health engagement
dacadoo
1
Health Scoring and Lifestyle Navigation
2. The Health Score company
dacadoo
2
Digital Health
Engagement Platform
Health Risk
Quantification
Life & Health Insurers Corporate Wellness (indirect&direct) Strategic Partnerships Awards
dacadoo is a Swiss technology company (Insurance/Health) founded in 2010 with ~125 employees, and
with a deep scientific foundation. In addition to a large group of developers, the company employs data
scientists, clinicians, and actuaries. 100 patents filed. Presence globally. (JP, SG, and AUS in APAC)
3. A human centered approach to personal health engagement
Wheel of LifeTM
3
- Placing a persons healthat the
centre of their life = desirable
- Subtle onboarding= trust
- High in imagery and low in
complexity = accessible
- 7 actionablepillarsof health =
focus
4. Seven different categories
Wheel of LifeTM
4
Nutrition
Self-control
Activity
Mindfulness
Sleep
The lifestyle areas (left) are what you can
influence through new behavior, while physical
and emotional health are the resulting states of
that behavior.
Physical
Health
Mental
Wellbeing
INTERPRETATION
5. Smart onboarding:A more accurate Health Score, faster!
Wheel of LifeTM
5
Our newly designed Health
Score assessmentmakes the
user’s Health Score more
accurate than ever. It only takes
a few minutes to complete.
6. Supported by personalized engagement features
Wheel of LifeTM – part of the dacadoo Health Score Platform
6
Coach
Challenges
Goals
Social Networking
7. Personalized digital AI-based Health Coaching
dacadoo Health Score Platform
7
Health data
from apps,
wearables
etc.
Analysis in our
system via the
patented dacadoo
Health Score
Personalized coaching
and goal suggestions in
dacadoo Wheel of Life
with full integration of
Point System and
Gamification
8. Getting social – Providing Insurers with “their” own social platform!
dacadoo Health Score Platform
8
See your friends’
sport activity in the
feed and dacadoo
Health Score, if
they opt-in
Participate in
dacadoo Challenges
(activity, best picture,
cooking, etc.) with
your friends or make
new friends!
Add friends
Likes and
comments
9. Main features of our DHEP
dacadoo Health Score Platform
9
Complete branding of
mobile apps (iOS,
Android)and the web
application
The science-based
dacadoo Health Score
The dacadoo digital
Coach including many
wellbeing goals and the
ability to send direct
notifications to users
Supporttools such as the
Content Manager and
Administration Portal
Compliant with GDPR,
HIPAA& Swiss data
privacy laws
Content available in over
16 languages
Connectorhub for
wearables and tracking
apps
Ability to create /
customize your own
content for your end-users
Wide range of secure
Azure Cloud hosting
locations
Reporting tools or access
to reporting database via
APIs
Ability to implement
Single Sign On (SSO)
Accessto RESTfulAPI
10. Supporting a Digital Ecosystem
dacadoo Health Score Platform
10
dacadoo’s digital
Health
Engagement
Platform
Risk selection &
member
enrollment
Prediagnosis
& symptom
checker*
Health
clinics*
Primary
care*
Secondary
care*
Remote coaching
(wellness & prevention
providers)*
Wearables
& health
devices
Retail*
(pharmacies
etc.)
Analytics Employers
Health
expert
content*
Lifestyle
content
11. Addresses various pain points of insurers
Wheel of LifeTM – part of the dacadoo Health Score Platform
Source: A European Healthcare Insurer,Jan-Dec 2020 period /Note: The roll-outis the standard
dacadoo white label version,complemented with customized elements ofthe insurer.
11
More customer
engagement
~150% growth in
customers with daily
interaction with the
DHEP
More sales
The DHEP platformis a
significant motivator for
new customers when
selecting a new health
insurance
Source: external customer
research from the insurer
More loyalty
DHEP users have>2%
(absolute) higher loyalty
compared to insured
clients who are not DHEP-
users. Theeffect increases
with higher engagement
Brand image
improvement
Maintained leadership
position as the insurer
with focus on health
Source: external customer
research from the insurer
12. Lifestyle Navigation and
Health Scoring
Legal notice and contact
dacadoo
The content and design of this presentation is protected by copyright and other rights of dacadoo ag or third parties. The
reproduction, editing and distribution of this presentation, in whole or in part, is only permissible with the prior written consent of
dacadoo ag. Any type of exploitation of the content or design of this presentation or of its underlying concepts is prohibited.
Contact
ThomasDijohn
Senior Vice PresidentAsiaPacific at dacadoo
thomas.dijohn@dacadoo.com
12