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D365 Commerce webinar.pdf

The document provides an overview of an instructor-led webinar on architecting payment integrations for Dynamics 365 Commerce. The webinar format includes an instructor session, knowledge checks, extra materials, and Q&A. The agenda covers refreshing terminology, the Dynamics 365 Commerce payment integration flow, and the steps to deliver a custom payment integration. It also includes demos of Dynamics 365 Commerce integrated with Adyen and Tamara for payments.

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Dynamics 365 Commerce. Uncensored. Webinar #1
Dynamics 365 Commerce solution architect, functional and technical consultant, developer Roles Fashion, FMCG, home furnishings and luxury goods. 15+ D365 Commerce projects Teaching consultants and developers in Noor 365 School Teaching OKSANA KOVALIOVA Instructor
Webinar format 01 Instructor-led session Structured information, knowledge base 02 Knowledge checks (quiz, discussion panels) Validate your knowledge, do small practice on the fly 03 Extra materials Configuration guides, checklists, cheat sheets, etc. 04 Q&A Ask your questions 05 Feedback and next session topics Influence on the topics we will cover
Our rules Mute yourself We all enjoy clear sound space without noise. Respect others We are all unique persons. Let’s enjoy the webinars and care about each other. All questions are valuable It is safe place to ask questions. All questions are appreciated and will be answered. Did not ask question – missed opportunity. Stay focused 45 minutes of useful knowledge
Agenda Webinar 1 Refresh! 01 Architect payment integrations for Dynamics 365 eCommerce (intro) 02
Refresh! • Terminology • What is a ‘scale unit’? • What is ‘headless commerce’?
Terminology Dynamics 365 Commerce "D365" Backoffice HQ F&O (headquarters)
What is a ‘scale unit’ Scale unit is a web service + database that can be called by any system to execute some business logic. eCommerce POS API Headless commerce Retail server (web app) Scale unit Channel database CDX Async client (service) D365 Commerce HQ
What is Headless commerce? Headless commerce holds all commerce business logic and database communication. Technically it is a set of DLL files. Headless commerce (or CRT, or Commerce Runtime) eCommerce POS API Headless commerce Retail server (web app) Scale unit Channel database CDX Async client (service) D365 Commerce HQ
What are scale unit APIs? Scale unit (headless commerce APIs) is a way for applications to call scale unit to execute some business logic. D 365 eCommerce POS API Headless commerce Retail server (web app) Scale unit Channel database CDX Async client (service) D365 Commerce HQ
Do together with me :) Practice: scale unit APIs in eCommerce
Architect payment integrations for Dynamics 365 eCommerce (intro)
We will cover today What payment integration is 01 D365 eCommerce payment integration flow 02 Steps to deliver a custom D365 eCommerce payment integration 03
We will not cover today Payment integrations for Dynamics 365 POS and call center 01 Detailed payment integration scenarios 02 How to troubleshoot payment integrations 03
What is payment integration? Integration between some software and payment platform/system/provider to let customer pay for goods or services. Normally requires development effort. eCommerce web site
Why do we need to integrate payments with e-commerce, POS and other systems? Always: Allow customer to pay for goods or services 01
Why do we need to integrate payments with e-commerce, POS and other systems? Always: Allow customer to pay for goods or services 01 Sometimes: Allow business to auto-cancel, refund payments (order canceled, returned, etc.), collect payments by schedule, etc. 02
Which payments systems are you using/integrating with? Share in Teams chat
How does payment integration happen? Integration happens through integration APIs provided by payment platform/system/provider. eCommerce web site APIs
How can I find integration APIs? Google or ask payment service company. eCommerce web site
How can integration API documentation look like? eCommerce web site
eCommerce web site The challenge of payment integrations In modern world retailers need to support various methods of payments.
Payment integration via a payment solution To simplify integration management. eCommerce web site
Payment integration via a payment solution To simplify integration management. eCommerce web site
Demo: Dynamics 365 eCommerce and Adyen payment integration https://docs.adyen.com/development-resources/testing/test-card-numbers/
Dynamics 365 eCommerce and multiple payment integrations
Demo: Dynamics 365 eCommerce and Tamara payment integration
D365 eCommerce payment integrations Payment Within e- commerce page iframe Adyen Paypal Redirect to a payment provider page Tamara Klarna
Some payment service What does it mean to ‘develop payment integration (payment connector) for D365 eCommerce’? Integrate software (D365 eCommerce) with some payment system by following the rules of D365 Commerce payment connector framework.
Out-of-the-box D365 eCommerce payment connectors Adyen PayPal Google Pay via Adyen Apple Pay via Adyen TestConnector
(Custom) Tamara (Custom) Tap payment (Custom) Klarna via Adyen (Custom) Twint via Adyen (Custom) Checkout.com (Custom) Payfort (Customer) Tabby … Custom D365 eCommerce payment integrations Payment Within e- commerce page iframe Redirect to a payment provider page
e-Commerce payment flow with ‘single payment authorization checkout’ enabled https://learn.microsoft.com/en-us/dynamics365/commerce/dev-itpro/enhanced-sca
Demo: Pay with Adyen with flag enabled
Demo: Pay with Adyen with flag disabled
Scale unit e-Commerce payment flow APIs <html> <head> <meta charset="UTF-8"> </head> <body>...</body> <html> GetCardPaymentAcceptPoint HTML control definition Flag enabled
e-Commerce payment flow Scale unit APIs GetCardPaymentAcceptPoint HTML control definition Flag enabled
e-Commerce payment flow HTML control definition Scale unit APIs Payment service GetCardPaymentAcceptPoint Flag enabled
Scale unit e-Commerce payment flow Checkout (cart + card details) APIs Tokenize & authorize payment Finished transaction Flag enabled Transaction and payment saved to database
e-Commerce payment flow Checkout Payment connector DLL GetCardPaymentAcceptPoint HTML control definition Finished transaction Flag enabled APIs Scale unit Get HTML Payment service Tokenize & authorize payment Transaction and payment saved to database
Bonus: detailed eCommerce payment flow Can be downloaded from Telegram channel: https://t.me/+AX7u0Ap-hQlkYmUy Flag enabled
What is inside payment connector? • С# class • Implementing multiple interfaces • Interfaces require multiple methods: • GetMerchantAccountPropertyMetadata • GetCardPaymentAcceptPoint • Authorize • Capture • Void • Refund • …
/GetPaymentAcceptPoint
/GetMerchantAccount PropertyMetadata
Where to find a sample payment connector? • Request a basic sample from Microsoft support • Research how Adyen and PayPal connectors work • Find answers in PaymentSDK solution from Retail SDK
D365 Commerce HQ Where to deploy payment connector DLL? If this payment connector is going to be used by D365 eCommerce only. D 365 eCommerce POS API Headless commerce Retail server (web app) Scale unit Channel database CDX Async client (service) Payment connector DLL Payment connector DLL
Adyen connector in HQ, SCU and eCommerce D365 Commerce HQ Scale unit
Adyen connector in HQ, SCU and eCommerce D365 Commerce HQ
Steps to have payment connector ready Analyze 1. Get payment integration APIs from payment company 2. Determine the scope – which payment operations should be supported 3. Determine if you need ‘within e-commerce iframe’ or ‘payment redirect’ scenario 4. Validate API response compatibility with D365 eCommerce 5. Decide if to enable ‘single payment authorization checkout’ flag or not Develop 1. Develop C# Payment connector by a sample + call integration APIs 2. Compile connector DLLs Deploy 1. Deploy connector DLL as a part of a scale unit package to a scale unit 2. Deploy connector DLL as a part of HQ package to HQ Configure 1. Configure HQ – payment connector properties, payment methods, cards, etc. 2. Send Distribution jobs to a channel database 3. Configure payment module in eCommerce Test 1. Test from eCommerce
Is payment connector hard to develop? • Can be time consuming when you just started • D365 payment connector framework has limitations • Payment service can have limitations • Payment service integration APIs can be not user-friendly • Payment service support can be weak • Your scope can include only ‘pay’ integration or pay, cancel, void, refund, etc. – full set of operations • D365 eCommerce has known payment bugs
Any questions? Share in Teams chat
Your feedback is ‘Thank you’ for the webinar and energy exchange Reflection Share your feedback in Teams using the formula: 1. My energy level after the webinar is … (from 1 to 10) 2. My main insight from the webinar is … 3. I want to join next webinar: Yes/No 4. My question for the next webinar is …
Bonus: detailed eCommerce payment flow Can be downloaded from Telegram channel: https://t.me/+AX7u0Ap-hQlkYmUy
D365 Commerce webinar.pdf

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D365 Commerce webinar.pdf

  • 1.
  • 2.
    Dynamics 365 Commercesolution architect, functional and technical consultant, developer Roles Fashion, FMCG, home furnishings and luxury goods. 15+ D365 Commerce projects Teaching consultants and developers in Noor 365 School Teaching OKSANA KOVALIOVA Instructor
  • 3.
    Webinar format 01 Instructor-ledsession Structured information, knowledge base 02 Knowledge checks (quiz, discussion panels) Validate your knowledge, do small practice on the fly 03 Extra materials Configuration guides, checklists, cheat sheets, etc. 04 Q&A Ask your questions 05 Feedback and next session topics Influence on the topics we will cover
  • 4.
    Our rules Mute yourself Weall enjoy clear sound space without noise. Respect others We are all unique persons. Let’s enjoy the webinars and care about each other. All questions are valuable It is safe place to ask questions. All questions are appreciated and will be answered. Did not ask question – missed opportunity. Stay focused 45 minutes of useful knowledge
  • 5.
    Agenda Webinar 1 Refresh! 01 Architect paymentintegrations for Dynamics 365 eCommerce (intro) 02
  • 6.
    Refresh! • Terminology • Whatis a ‘scale unit’? • What is ‘headless commerce’?
  • 7.
    Terminology Dynamics 365 Commerce "D365"Backoffice HQ F&O (headquarters)
  • 8.
    What is a‘scale unit’ Scale unit is a web service + database that can be called by any system to execute some business logic. eCommerce POS API Headless commerce Retail server (web app) Scale unit Channel database CDX Async client (service) D365 Commerce HQ
  • 9.
    What is Headlesscommerce? Headless commerce holds all commerce business logic and database communication. Technically it is a set of DLL files. Headless commerce (or CRT, or Commerce Runtime) eCommerce POS API Headless commerce Retail server (web app) Scale unit Channel database CDX Async client (service) D365 Commerce HQ
  • 10.
    What are scaleunit APIs? Scale unit (headless commerce APIs) is a way for applications to call scale unit to execute some business logic. D 365 eCommerce POS API Headless commerce Retail server (web app) Scale unit Channel database CDX Async client (service) D365 Commerce HQ
  • 11.
    Do together withme :) Practice: scale unit APIs in eCommerce
  • 12.
  • 13.
    We will covertoday What payment integration is 01 D365 eCommerce payment integration flow 02 Steps to deliver a custom D365 eCommerce payment integration 03
  • 14.
    We will notcover today Payment integrations for Dynamics 365 POS and call center 01 Detailed payment integration scenarios 02 How to troubleshoot payment integrations 03
  • 15.
    What is payment integration? Integrationbetween some software and payment platform/system/provider to let customer pay for goods or services. Normally requires development effort. eCommerce web site
  • 16.
    Why do weneed to integrate payments with e-commerce, POS and other systems? Always: Allow customer to pay for goods or services 01
  • 17.
    Why do weneed to integrate payments with e-commerce, POS and other systems? Always: Allow customer to pay for goods or services 01 Sometimes: Allow business to auto-cancel, refund payments (order canceled, returned, etc.), collect payments by schedule, etc. 02
  • 18.
    Which payments systems areyou using/integrating with? Share in Teams chat
  • 19.
    How does payment integrationhappen? Integration happens through integration APIs provided by payment platform/system/provider. eCommerce web site APIs
  • 20.
    How can Ifind integration APIs? Google or ask payment service company. eCommerce web site
  • 21.
    How can integration APIdocumentation look like? eCommerce web site
  • 22.
    eCommerce web site The challengeof payment integrations In modern world retailers need to support various methods of payments.
  • 23.
    Payment integration via apayment solution To simplify integration management. eCommerce web site
  • 24.
    Payment integration via apayment solution To simplify integration management. eCommerce web site
  • 25.
    Demo: Dynamics 365eCommerce and Adyen payment integration https://docs.adyen.com/development-resources/testing/test-card-numbers/
  • 26.
    Dynamics 365 eCommerce andmultiple payment integrations
  • 27.
    Demo: Dynamics 365eCommerce and Tamara payment integration
  • 28.
    D365 eCommerce payment integrations Payment Withine- commerce page iframe Adyen Paypal Redirect to a payment provider page Tamara Klarna
  • 29.
    Some payment service What doesit mean to ‘develop payment integration (payment connector) for D365 eCommerce’? Integrate software (D365 eCommerce) with some payment system by following the rules of D365 Commerce payment connector framework.
  • 30.
    Out-of-the-box D365 eCommercepayment connectors Adyen PayPal Google Pay via Adyen Apple Pay via Adyen TestConnector
  • 31.
    (Custom) Tamara (Custom) Tappayment (Custom) Klarna via Adyen (Custom) Twint via Adyen (Custom) Checkout.com (Custom) Payfort (Customer) Tabby … Custom D365 eCommerce payment integrations Payment Within e- commerce page iframe Redirect to a payment provider page
  • 32.
    e-Commerce payment flowwith ‘single payment authorization checkout’ enabled https://learn.microsoft.com/en-us/dynamics365/commerce/dev-itpro/enhanced-sca
  • 33.
    Demo: Pay withAdyen with flag enabled
  • 34.
    Demo: Pay withAdyen with flag disabled
  • 35.
    Scale unit e-Commerce paymentflow APIs <html> <head> <meta charset="UTF-8"> </head> <body>...</body> <html> GetCardPaymentAcceptPoint HTML control definition Flag enabled
  • 36.
    e-Commerce payment flow Scaleunit APIs GetCardPaymentAcceptPoint HTML control definition Flag enabled
  • 37.
    e-Commerce payment flow HTMLcontrol definition Scale unit APIs Payment service GetCardPaymentAcceptPoint Flag enabled
  • 38.
    Scale unit e-Commerce paymentflow Checkout (cart + card details) APIs Tokenize & authorize payment Finished transaction Flag enabled Transaction and payment saved to database
  • 39.
    e-Commerce payment flow Checkout Payment connector DLL GetCardPaymentAcceptPoint HTMLcontrol definition Finished transaction Flag enabled APIs Scale unit Get HTML Payment service Tokenize & authorize payment Transaction and payment saved to database
  • 40.
    Bonus: detailed eCommerce paymentflow Can be downloaded from Telegram channel: https://t.me/+AX7u0Ap-hQlkYmUy Flag enabled
  • 41.
    What is insidepayment connector? • С# class • Implementing multiple interfaces • Interfaces require multiple methods: • GetMerchantAccountPropertyMetadata • GetCardPaymentAcceptPoint • Authorize • Capture • Void • Refund • …
  • 42.
  • 43.
  • 44.
    Where to finda sample payment connector? • Request a basic sample from Microsoft support • Research how Adyen and PayPal connectors work • Find answers in PaymentSDK solution from Retail SDK
  • 45.
    D365 Commerce HQ Where todeploy payment connector DLL? If this payment connector is going to be used by D365 eCommerce only. D 365 eCommerce POS API Headless commerce Retail server (web app) Scale unit Channel database CDX Async client (service) Payment connector DLL Payment connector DLL
  • 46.
    Adyen connector inHQ, SCU and eCommerce D365 Commerce HQ Scale unit
  • 47.
    Adyen connector inHQ, SCU and eCommerce D365 Commerce HQ
  • 48.
    Steps to havepayment connector ready Analyze 1. Get payment integration APIs from payment company 2. Determine the scope – which payment operations should be supported 3. Determine if you need ‘within e-commerce iframe’ or ‘payment redirect’ scenario 4. Validate API response compatibility with D365 eCommerce 5. Decide if to enable ‘single payment authorization checkout’ flag or not Develop 1. Develop C# Payment connector by a sample + call integration APIs 2. Compile connector DLLs Deploy 1. Deploy connector DLL as a part of a scale unit package to a scale unit 2. Deploy connector DLL as a part of HQ package to HQ Configure 1. Configure HQ – payment connector properties, payment methods, cards, etc. 2. Send Distribution jobs to a channel database 3. Configure payment module in eCommerce Test 1. Test from eCommerce
  • 49.
    Is payment connectorhard to develop? • Can be time consuming when you just started • D365 payment connector framework has limitations • Payment service can have limitations • Payment service integration APIs can be not user-friendly • Payment service support can be weak • Your scope can include only ‘pay’ integration or pay, cancel, void, refund, etc. – full set of operations • D365 eCommerce has known payment bugs
  • 50.
  • 51.
    Your feedback is‘Thank you’ for the webinar and energy exchange Reflection Share your feedback in Teams using the formula: 1. My energy level after the webinar is … (from 1 to 10) 2. My main insight from the webinar is … 3. I want to join next webinar: Yes/No 4. My question for the next webinar is …
  • 52.
    Bonus: detailed eCommerce paymentflow Can be downloaded from Telegram channel: https://t.me/+AX7u0Ap-hQlkYmUy