This document discusses group dynamics and team building. It defines the differences between a crowd, group, and team. A team is a collection of people with complementary abilities working together toward common goals. Effective teamwork requires skills like listening, questioning, persuading, and respecting others. Teams go through stages of forming, storming, norming, and performing as they mature. Key aspects of effective teams include appropriate leadership, clear goals, defined roles, and periodic evaluation. The role of the leader is to help all members feel included and bring out the strengths of each individual. Managing group dynamics through techniques like active listening and consensus building helps discussions flow smoothly. Working as a team leads to greater productivity, creativity, and higher quality outcomes

1. Group Dynamics & Team
Building
Dr Parul Sinha
MEU AIIMS
Raebareli

2. Teamwork
“Create A Story”

3. T
eam
Crowd
Group

4. Crowd – Group - Team
• Crowd – A collection of people
with short term interest
(collection of people watching
a cricket match)
• Group – A collective unit with
common interest & shared
goal ( teachers attending med
edu workshop)
• Team – A collection of people
with complimentary abilities
(instructors of med edu
workshop, each one is expert
in one particular field)

5. • Man is a social animal
• In day to day life at every step you interact with people –
family, friends, colleagues, patients, students
• Many a times these interactions turn unpleasant
• Why ?
• Either bad interpersonal relationship or failure to attain
desired outcome
• What goes wrong?
• It is group dynamics which creates problem

6. Group Dynamics
• General term for group
processes
• They interact & influence
each other
• They develop number of
dynamic processes which
separate them from random
collection of individuals
• These processes are
Norms
Roles
Relations
Develop
ment
Social
influence
Need to
belong &
effect on
behavior

7. Group
• Able to share experiences
• Provide feedback
• Pool ideas
• Generate insight
• Provide opportunities for
analysis of experiences
• Provides a measure of support
& reassurance
• Groups are not inert entities
• They are lively & vibrant
• Groups form, grow & die
• Groups can be strength or
weaknesses

8. Teamwork & Team buiding
• Teamwork – people working
together as a team
• Team player – is able to get along
with their colleagues & work
together in cohesive manner
• Team building – Process of
developing a sense of
collaboration & trust between
members

9. Team
Team morale depends on
• Support
• Resources
• Communication
• Personalities
Teamwork skills
• Listen
• Question
• Persuade
• Respect
• Help
• Share
• Participate

10. How can a team become effective
• Teams are not born , they are made
• Team go through a growth process
• One has to understand “Team MaturingModel”

11. Team roles
• Leader
• Initiator
• Recorder
• Devils advocate – someone whose responsibility is to look for
potential flaws in idea
• Optimist – someone who maintains a positive frame of mind
• Timekeeper
• Gatekeeper – someone who sees that every member gives input
• Summarizer

12. Forming
• Initial stage
• Members may often have
differing ideas about purpose
• Relatively little trust &
uncertainty of purpose
• People careful, polite, watchful
• Communication generally
limited to immediate vicinity
• People are questioning their
role & participation
• They look to the leader for the
guidance & direction

13. Storming
• Realizes that the task is difficult
• Intragroup conflict about purpose &
working procedure
• Lot of competition, hostility
• Serious disagreements, rebellion
• Resistance & poor collaboration
• Group in danger of breaking down
• Leader opens up the conflict, moves
towards negotiations & consensus
• Clarify the core issues
• Listens to everyone and be
nonjudgmental

14. Norming
• Team members develop a shared
vision & set goals & objectives
• Recognize each others strengths &
weaknesses & learns to work
together
• Members accepts their roles &
procedures & willing to solve issues
• Leader may emerge & then
communication becomes leader
centric
• Although still some members
communicate directly with each other
• Leader promotes sharing of ideas &
gives constructive feedback

15. Performing
• Members become clear & start
working for common goal
• Group is mature, start producing
useful work
• Communication is towards leader
• Leader celebrates achievements &
provide new directions
• Leader can with draw & it becomes
a self managed group

16. Effective Team Characteristics
• Appropriate Leadership
• Clear goals
• Operation on a definite time schedule
• Welfare and growth of team members are kept in mind
• Resources of all team members are utilized
• Evaluation of results and team processes done
periodically.

17. Role of Leader
• Understands that all team
members go through these
stages individually also
• Defines roles & responsibilities
of each team member
• Understands each member’s
interest, skills, abilities & pace
of work
• Leader should try to bring each
member together

18. Managing Group Dynamics
• Many techniques to manage group dynamics
• Can be seen in class room/meetings/group discussion
• It is the job of leader / teacher / facilitator to help the discussion flow
more smoothly in a group
• To see that participation is equalized among members
• Address each member by name
• Taking a break and active listening
• Call for consensus, brainstorming, at times voting

19. Result of Team Work
• Greater Productivity, Creativity & Innovation
• Higher quality decision, services & product

20. Every one has to hang on

21. Coming together is a beginning, keeping
together is progress, working together is
success
Combined effort is always better