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D Campbell's Resume
- 1. Deborah A Campbell 5414Broadview Road Apt. 3. Parma OH 44134 (724) 931-9770 Dac7335gmail.com Skills Summary ________________________________________________________________________________ Organized and efficient in multi-tasking, planning programs, and filing systems Interacts effectively with supervisors and works well with co-workers Experienced in providing kind and professional patient service Knowledgeable in eCube, Document Imaging, Lotus Notes, EPIC, Invision, Star Navigator, Microsoft Office, Passport, Emdeon, FACT, Trace, and Syngo Work History _________________________________________________________________________________ FRESENIUS MEDICAL CARE – NORTH OLMSTED, OH April 2014 – Present Patient Account Representative – Cash Posting ♦ Accountable for correctly posting manual and electronic cash batches, adjustments, and denials, also reconciling posted cash batches ♦ Perform job responsibilities on an independent and accurate basis ♦ Utilizes various reports to identify, research and correct any existing variance and errors ♦ Corresponds with other Revenue Centers and co-workers when discrepancies are present using Lotus Notes ♦ Assists co-workers when there is a high volume of cash ♦ Operates in eCube Financials Remittance Response Batch Processing system to perform duties Patient Account Representative – Insurance Verification and Reverifications ♦ Documented patients’ insurance information provided to the billing group and ensured correct insurance entry in order to bill the patient appropriately by updating all information needed in eCube Financials ♦ Reviewed and resolved all work lists ♦ Monitored Coordination of Benefits period and follows up on missing Assignment of Benefits and Medicare Secondary Payer questionnaires ♦ Ensured receipt and documentation of required authorizations/pre-certifications, including renewals CLEVELAND CLINIC HOSPITAL SYSTEMS / RANDSTAD – CLEVELAND, OH August 2012 – April 2014 Patient Service Representative ♦ Prepared and organized paperwork that was needed for procedures that were scheduled a day in advance by printing labels and stamping appropriate doctors and dates and time on needed paperwork. ♦ Collected co-pays from patients, handled credit card processing and balanced nightly deposits. ♦ Confirmed patients’ demographics and insurance while greeting and checking in patients in both a professional and friendly manner PAS Financial Counselor ♦ Verified medical insurance for inpatient admissions at seven regional hospitals ♦ Obtained information regarding effective dates, copays, deductibles, co-insurance, and out-of-pocket ♦ Recorded all phone calls with Trace and documents every patient in Excel ♦ Communicated with other financial counselors regarding patient insurance through Outlook and FACT ♦ Initiated pre-certifications by providing patient demographics to insurance companies Medical Secretary ♦ Scheduled patients’ office visits, medical screenings, surgeries and postoperative appointments as well as prepares and processes all paperwork for scheduling with EPIC ♦ Maintained open lines of communication between patients, physician, staff, and laboratory personnel ♦ Answered multi-line phones, captures messages, and takes appropriate action to assure that requests from callers are met in a timely and tactful manner while providing information in accordance with office policy
- 2. Deborah A Campbell 5414Broadview Road Apt. 3. Parma OH 44134 (724) 931-9770 Dac7335gmail.com NANNY / PERSONAL ASSISTANCE – PRIVATE RESIDENCES June 2010 – August 2012 Provided necessary care for young children throughout the day, such as, ensuring their safety, making breakfast and lunch, feeding bottles, as well as changing clothes and diapers Created numerous activities to entertain and teach boys, including art projects, practicing writing and reading skills Transported the children on trips to the library, pool, and parks as well as other social events Arranged children’ closet and drawers seasonally, home office and library PAGE – CUYAHOGA COUNTY PUBLIC LIBRARY – BEREA, OH August 2009 – October 2010 Worked independently to ensure materials were properly shelved, library areas were neat and organized for the next day Followed through on organizational projects to revamp, clean and create shelving space for books and materials so as to comply with the Dewey Decimal system CIRCULATION CLERK – BAILEY LIBRARY – SLIPPERY ROCK, PA August 2006 – May 2009 Serviced patrons by answering questions and assisting them with finding desired information Taught patrons how to use databases to locate research materials Completed paging duties using the Library of Congress System Education ____________________________________________________________________________________ CUYAHOGA COMMUNITY COLLEGE – CLEVELAND, OH Certificate in Medical Administrative and Medical Billing Expected May 2017 SLIPPERY ROCK UNIVERSITY – SLIPPERY ROCK, PA Bachelor of Arts, Major in History and Minor in Political Science May 2009 G.P.A.: 3.7/4.0 Internship ____________________________________________________________________________________ HARMONY HISTORICAL SOCIETY MUSEUM – HARMONY, PA January 2009 – May 2009 Collaborated with the museum coordinator to preserve the artifacts, assess new artifacts, file and organize pieces Created and implemented new displays in order to rotate artifacts throughout the museum Collected, archived, & organized newspaper articles about the museum during non-working hours. Communicated effectively with visitors to the museum as a tour guide by offering them information and answering their questions Organized, maintained and updated assessment files for the museum’s newsletter and mailings Activities / Honors ____________________________________________________________________________ Phi Alpha Theta – National History Honor Society Spring 2008 – Present Pi Gamma Mu – International Honor Society of Social Sciences Spring 2009 Pappan Scholarship
- 3. Deborah A Campbell 5414Broadview Road Apt. 3. Parma OH 44134 (724) 931-9770 Dac7335gmail.com References ____________________________________________________________________________ Laura Bixler Fresenius Medical Care 25050 Country Club Blvd North Olmsted, OH 44070 (443) 624-9212 Antonio Tizzano Cleveland Clinic 6801 Brecksville Rd Independence, OH 44195 (216) 636-8124 Andrea Pozo Randstad at Cleveland Clinic 9500 Euclid Ave Cleveland, OH 44195 (216) 444-0822 Anna Hlavacs Supervisor / Mother Private Residence (216) 236-6177