This document provides a suggested position description for a County Veterans Service Officer. The position requires residence in Minnesota, US citizenship, and status as a veteran. Duties include assisting veterans with applying for federal and state benefits, appealing denied claims, obtaining healthcare and other services. The position also requires knowledge of veterans laws and regulations, medical terminology, and social services programs. Supervisory responsibilities include overseeing other veterans services staff.
Alzheimer's disease and dementia care for veterans us department fo veteran...StudioHOF
The document discusses care options for veterans with Alzheimer's or dementia through the Department of Veterans Affairs (VA). The VA offers a range of services including home-based primary care, outpatient and inpatient care, and extended care in dementia units. Veterans can apply by enrolling for VA medical services online, by phone, or at their nearest VA facility. The application process involves meeting with a coordinator to discuss eligibility and available care options. Some services may require copays depending on the veteran's priority status. Spouses of veterans may qualify for certain VA health services or benefits as well.
The document provides information on various veteran benefits available for seniors such as pension benefits, service connected disability compensation, health care benefits, burial benefits, and the application process. It outlines eligibility criteria, deductible expenses, disability ratings, presumption conditions, and resources for obtaining more information. The benefits described include tax-free income, health care access, nursing home care, and burial in national cemeteries.
The document summarizes state benefits available to Georgia veterans, including tax exemptions, drivers licenses, license plates, education benefits, veterans homes and cemeteries. The Georgia Department of Veterans Service assists veterans in obtaining benefits from both state and federal programs. Some key benefits mentioned are property tax exemptions for disabled veterans, free drivers licenses for veterans of recognized war periods, and veterans cemeteries for burial of eligible veterans and dependents. The department helps veterans navigate the various programs and apply for any benefits they have earned through military service.
The Florida Department of Elder Affairs serves as the state unit on aging and is responsible for developing and administering the state plan for aging services. It oversees area agencies on aging that provide services like home-delivered meals and case management to help seniors live independently. The department operates programs like Communities for a Lifetime and Aging Resource Centers to support seniors and prevent nursing home placements. It also oversees consumer advocacy services for vulnerable elders.
This document summarizes a presentation given by the Director of the Office of Rural Health at the Veterans Health Administration on serving veterans in rural America. It provides background on the VA and VHA, discusses the demographics and needs of rural veterans including common health issues and homelessness. It describes the mission and programs of the Office of Rural Health, including their focus areas and efforts to end veteran homelessness through initiatives like Housing First and partnerships with HUD.
The document provides an overview of the process for filing a claim for service-connected disability compensation benefits with the VA. It discusses the requirements to file a claim, including being a veteran, having a current disability, and evidence of an in-service event or injury linked to the current disability. It also describes different types of service connection claims including direct, secondary, aggravation, and presumptive service connection. Presumptive service connection may be granted for conditions related to Agent Orange exposure, chronic conditions, or service in the Persian Gulf.
The document is a statement in support of a veteran's claim for benefits. It contains personal information about the veteran and their medical treatment history for PTSD, depression, back issues, hypertension, asthma, and bowel problems. The veteran states they have been treated by several VA doctors who have documented these conditions and their relation to service. The veteran requests this medical evidence be considered at an upcoming benefits hearing. The form also contains legal notices regarding privacy, burden of response, and penalties for false statements.
Fpbp 5 i wrap around services authorization instructionsscreaminc
This document outlines procedures for initiating and providing wrap-around services for children in foster care. It discusses:
1) The decision to initiate services will be based on a comprehensive assessment and identifying service needs within 15 days.
2) Providers must contact the family within 2 days of receiving the referral, provide documentation of services monthly, and notify the county if unable to provide services within 5 days.
3) Case managers are responsible for sending case information to providers within 5 days and forwarding invoices to accounting for payment by the 10th of each month.
Alzheimer's disease and dementia care for veterans us department fo veteran...StudioHOF
The document discusses care options for veterans with Alzheimer's or dementia through the Department of Veterans Affairs (VA). The VA offers a range of services including home-based primary care, outpatient and inpatient care, and extended care in dementia units. Veterans can apply by enrolling for VA medical services online, by phone, or at their nearest VA facility. The application process involves meeting with a coordinator to discuss eligibility and available care options. Some services may require copays depending on the veteran's priority status. Spouses of veterans may qualify for certain VA health services or benefits as well.
The document provides information on various veteran benefits available for seniors such as pension benefits, service connected disability compensation, health care benefits, burial benefits, and the application process. It outlines eligibility criteria, deductible expenses, disability ratings, presumption conditions, and resources for obtaining more information. The benefits described include tax-free income, health care access, nursing home care, and burial in national cemeteries.
The document summarizes state benefits available to Georgia veterans, including tax exemptions, drivers licenses, license plates, education benefits, veterans homes and cemeteries. The Georgia Department of Veterans Service assists veterans in obtaining benefits from both state and federal programs. Some key benefits mentioned are property tax exemptions for disabled veterans, free drivers licenses for veterans of recognized war periods, and veterans cemeteries for burial of eligible veterans and dependents. The department helps veterans navigate the various programs and apply for any benefits they have earned through military service.
The Florida Department of Elder Affairs serves as the state unit on aging and is responsible for developing and administering the state plan for aging services. It oversees area agencies on aging that provide services like home-delivered meals and case management to help seniors live independently. The department operates programs like Communities for a Lifetime and Aging Resource Centers to support seniors and prevent nursing home placements. It also oversees consumer advocacy services for vulnerable elders.
This document summarizes a presentation given by the Director of the Office of Rural Health at the Veterans Health Administration on serving veterans in rural America. It provides background on the VA and VHA, discusses the demographics and needs of rural veterans including common health issues and homelessness. It describes the mission and programs of the Office of Rural Health, including their focus areas and efforts to end veteran homelessness through initiatives like Housing First and partnerships with HUD.
The document provides an overview of the process for filing a claim for service-connected disability compensation benefits with the VA. It discusses the requirements to file a claim, including being a veteran, having a current disability, and evidence of an in-service event or injury linked to the current disability. It also describes different types of service connection claims including direct, secondary, aggravation, and presumptive service connection. Presumptive service connection may be granted for conditions related to Agent Orange exposure, chronic conditions, or service in the Persian Gulf.
The document is a statement in support of a veteran's claim for benefits. It contains personal information about the veteran and their medical treatment history for PTSD, depression, back issues, hypertension, asthma, and bowel problems. The veteran states they have been treated by several VA doctors who have documented these conditions and their relation to service. The veteran requests this medical evidence be considered at an upcoming benefits hearing. The form also contains legal notices regarding privacy, burden of response, and penalties for false statements.
Fpbp 5 i wrap around services authorization instructionsscreaminc
This document outlines procedures for initiating and providing wrap-around services for children in foster care. It discusses:
1) The decision to initiate services will be based on a comprehensive assessment and identifying service needs within 15 days.
2) Providers must contact the family within 2 days of receiving the referral, provide documentation of services monthly, and notify the county if unable to provide services within 5 days.
3) Case managers are responsible for sending case information to providers within 5 days and forwarding invoices to accounting for payment by the 10th of each month.
This is the online version of Region 2’s MRC Orientation training. It will cover such topics as: the purpose of the Region 2 MRC, deployment procedures, home preparedness, the Incident Command system and much more.
This training provides an overview of the role and responsibilities of a Chapter Service Officer, the forms and procedures used, and resources available. A Chapter Service Officer is the primary point of contact for veterans seeking assistance with benefits claims and acts as a liaison to the National Service Officer, who can certify the CSO. Commonly used forms include various applications for benefits. CSOs must follow proper procedures and refer clients to NSOs as needed.
The document provides information on various health care, benefits, and support services available to veterans through the Veterans Health Administration and Veterans Benefits Administration. It includes contact information for services related to health care, benefits eligibility, applications, mental health support, employment assistance, education benefits, pensions, home loans, life insurance, and more. It also provides national hotline numbers for veterans in crisis, homeless veterans, and general VA information.
SUNY Broome Veterans and Military AffairsDamek Barnett
The SUNY Broome VA office provides services to over 110 veterans attending the university, including certifying enrollment for GI Bill benefits, coordinating tutoring and financial counseling, and assisting with transferring military transcripts and credits. The office helps veterans apply for and maintain their educational benefits, ensures proper paperwork is submitted, and provides general support through the benefits process. The local veteran population across four counties totals over 24,000 individuals.
VisitorSecure Insurance is a low-cost plan for relatives or parents visiting USA or for travel abroad. More info: http://www.atlasamericainsurance.net/visitor-secure-insurance/
Visitor Secure Insurance that provides cheap and affordable scheduled or fixed benefit travel medical protection coverage for immigrants or travelers to the U.S., or for visiting any foreign destination outside home country. VisitorSecure plan is available from a minimum of 14 days up to a maximum of one year. Visitor Secure Insurance is designed to protect the visitors health across borders with coverage benefits such as both inpatient and outpatient hospital medical expenses, emergency medical evacuation, and common carrier accidental death and dismemberment. and emergency travel features, and is suitable for a single individual or a group of family members or travelers to any nation. Individuals on one application must fall into one of these categories: below age 69, ages 70 to 79, and age 80 and above. If you will be traveling to the US and are age 65 or above, your date of arrival in the US must be no more than 30 days after your effective date. Visitor Secure Insurance is extendable and renewable up to 12 months of continuous coverage.
Upon completion of this discussion forum, participants will:
- Learn about governmental programs and eligibility criteria for accessing care
- Gain tools to reduce and manage outstanding medical costs
- Better understand benefits of the ACA relative to cancer care
- Become informed of laws protecting their right to health coverage
- Understand the Social Security Disability approval process
This document provides an overview of veteran benefits related to compensation, pension, eligibility requirements, and the income and asset tests. It discusses two types of pension benefits for living veterans and surviving spouses. The income test allows for adjusting countable income downward for certain expenses. US Veteran Resources helps streamline the process of attaining maximum VA benefits by providing a worksheet, recommendations, and referring veterans to certified benefits counselors.
There are an estimated 47 homeless veterans in Montgomery County, Maryland based on 2009 data. Interviewing homeless veterans requires cultural competency regarding military culture and trauma. Key information to obtain includes length of service, discharge status, connection between injury and service, and mental health and substance abuse history. The Homeless Persons Representation Project provides free legal services to low-income veterans in Montgomery County, including benefits assistance, expungements, and child support. Housing options include HUD-VASH vouchers and transitional programs.
Veterans Disability, Pension, and Aid & Attendance BenefitsShannon Martin
Veterans disability, pension and aid & attendance benefits. What Veterans need to know about Veterans disability and pension benefits. Aid & Attendance commonly helps elderly veterans with care needs at home or in assisted living. Learn more about Veterans disability and pension programs.
In 2009, the Department of Veteran Affairs (VA) unveiled a five-year plan to end homelessness among v3.5 Preventing and Ending Veterans Homelessnesseterans. A keystone of this comprehensive plan is prevention. This workshop will discuss various VA programs and resources available to communities to prevent and end veteran homelessness.
The document discusses life care planning considerations for seniors, including the high costs of long-term care and the importance of comprehensive planning. It outlines Veterans benefits programs administered by the VA that provide monetary benefits and healthcare coverage to eligible veterans, including pensions for low income, housebound, or those requiring aid and attendance. Comprehensive planning that coordinates various resources and benefit programs is crucial to developing a suitable life care plan for clients.
High level view of VA addtional benefits to an existing pension and how you can see if you could qualify, assistance brought to you by a for non profit organization, it's free.
USA Cares provides financial and advocacy support to post-9/11 military service members and their families. Their mission is to assist all branches of the military, including all services and ranks, with privacy and dignity. Over the years, USA Cares has assisted over 65,000 families with over $11.5 million across various programs to help with basic living expenses, job training, housing costs, and emergencies. Each applicant is assigned an advocate to ensure timely assistance and connect them to additional support.
Senior Helpers provides in-home care services for seniors including companionship, personal care, light housekeeping, and activities. They serve the Austin area. The owners have backgrounds in healthcare and business. Senior Helpers carefully screens caregivers and provides training. The document also summarizes the VA Aid and Attendance pension benefit which provides up to $2,000 per month for qualifying wartime veterans or spouses to pay for care. The application process takes about 6 months and involves submitting medical and financial documents to the regional VA office. Senior Helpers can assist with the application.
This document provides resources for veterans regarding benefits and assistance, counseling, employment, financial aid, credit for military training, and assistance for homeless veterans. It lists various organizations that can help with filing disability claims and benefits, mental health counseling, job searching, financial assistance for education, and translating military experience to college credit. Contact information and websites are provided for agencies such as the VA, American Legion, VFW, and others to help veterans access services.
This document summarizes immigrant access to federally assisted housing programs. It outlines eligibility for different visa categories including VAWA self-petitioners, U visa holders, and T visa holders. Mixed-status families can receive prorated assistance if one member has eligible immigration status. While VAWA self-petitioners are eligible for some benefits, housing access remains unclear due to lack of HUD guidance. The document also discusses verification procedures and PHA reporting obligations regarding immigration status.
John Scarbrough is the President and CEO of Victory Support Services, Inc. and several other non-profit organizations that provide services to those experiencing homelessness and living with disabilities. He has over 25 years of experience in establishing and operating residential programs, shelters, and transportation services. His organizations currently serve over 600 disabled individuals annually and provide 37,000 meals through their soup kitchen program.
The document provides an updated resource guide from July 2013 with over 50 sections on veterans resources covering benefits assistance, counseling, credit assistance, resources for female and incarcerated veterans, employment resources, education benefits, homelessness assistance and more. Newly highlighted sections indicate additions, while yellow highlighted sections note updates to content. The guide serves as a one-stop-shop for veterans seeking various services and support.
4th edition veterans resources guide july 2013Talia Wesley
The document provides an updated resource guide from July 2013 with over 50 sections on veterans resources covering benefits assistance, counseling, credit assistance, resources for female and incarcerated veterans, education benefits, homelessness assistance, and many other support services for veterans and their families. Newly added or updated sections are highlighted to bring attention to the most current information.
This document provides guidance on establishing a Veteran's Center on a college campus. It outlines the need for focused veteran support services and centralized information. The steps include forming a task force to assess veteran needs, supporting a Student Veteran organization, and creating a Veteran's Office with dedicated staff roles to coordinate benefits and act as liaisons between veterans and the college. The goal is to improve access and success of the growing student veteran population through consolidated resources and services.
This document outlines a presentation by Janis Carney on elder law and long-term care planning. It discusses three levels of planning: estate planning, long-term care planning, and life care planning. Specific topics covered include trusts, wills, probate, Medi-Cal eligibility and benefits, VA benefits, capacity issues, conservatorships, and the roles of fiduciaries. The presentation took place on September 26, 2011 in Los Gatos, California.
The document discusses the challenges faced by disabled veterans, including physical disabilities and mental health issues. It introduces the Disabled Veterans Committee on Housing (DVCH), which was founded to help disabled veterans obtain accessible and affordable housing. The DVCH works with veterans, contractors, and the VA to build homes for disabled veterans in need at no cost to the veteran. Contact information is provided for the DVCH leadership.
This is the online version of Region 2’s MRC Orientation training. It will cover such topics as: the purpose of the Region 2 MRC, deployment procedures, home preparedness, the Incident Command system and much more.
This training provides an overview of the role and responsibilities of a Chapter Service Officer, the forms and procedures used, and resources available. A Chapter Service Officer is the primary point of contact for veterans seeking assistance with benefits claims and acts as a liaison to the National Service Officer, who can certify the CSO. Commonly used forms include various applications for benefits. CSOs must follow proper procedures and refer clients to NSOs as needed.
The document provides information on various health care, benefits, and support services available to veterans through the Veterans Health Administration and Veterans Benefits Administration. It includes contact information for services related to health care, benefits eligibility, applications, mental health support, employment assistance, education benefits, pensions, home loans, life insurance, and more. It also provides national hotline numbers for veterans in crisis, homeless veterans, and general VA information.
SUNY Broome Veterans and Military AffairsDamek Barnett
The SUNY Broome VA office provides services to over 110 veterans attending the university, including certifying enrollment for GI Bill benefits, coordinating tutoring and financial counseling, and assisting with transferring military transcripts and credits. The office helps veterans apply for and maintain their educational benefits, ensures proper paperwork is submitted, and provides general support through the benefits process. The local veteran population across four counties totals over 24,000 individuals.
VisitorSecure Insurance is a low-cost plan for relatives or parents visiting USA or for travel abroad. More info: http://www.atlasamericainsurance.net/visitor-secure-insurance/
Visitor Secure Insurance that provides cheap and affordable scheduled or fixed benefit travel medical protection coverage for immigrants or travelers to the U.S., or for visiting any foreign destination outside home country. VisitorSecure plan is available from a minimum of 14 days up to a maximum of one year. Visitor Secure Insurance is designed to protect the visitors health across borders with coverage benefits such as both inpatient and outpatient hospital medical expenses, emergency medical evacuation, and common carrier accidental death and dismemberment. and emergency travel features, and is suitable for a single individual or a group of family members or travelers to any nation. Individuals on one application must fall into one of these categories: below age 69, ages 70 to 79, and age 80 and above. If you will be traveling to the US and are age 65 or above, your date of arrival in the US must be no more than 30 days after your effective date. Visitor Secure Insurance is extendable and renewable up to 12 months of continuous coverage.
Upon completion of this discussion forum, participants will:
- Learn about governmental programs and eligibility criteria for accessing care
- Gain tools to reduce and manage outstanding medical costs
- Better understand benefits of the ACA relative to cancer care
- Become informed of laws protecting their right to health coverage
- Understand the Social Security Disability approval process
This document provides an overview of veteran benefits related to compensation, pension, eligibility requirements, and the income and asset tests. It discusses two types of pension benefits for living veterans and surviving spouses. The income test allows for adjusting countable income downward for certain expenses. US Veteran Resources helps streamline the process of attaining maximum VA benefits by providing a worksheet, recommendations, and referring veterans to certified benefits counselors.
There are an estimated 47 homeless veterans in Montgomery County, Maryland based on 2009 data. Interviewing homeless veterans requires cultural competency regarding military culture and trauma. Key information to obtain includes length of service, discharge status, connection between injury and service, and mental health and substance abuse history. The Homeless Persons Representation Project provides free legal services to low-income veterans in Montgomery County, including benefits assistance, expungements, and child support. Housing options include HUD-VASH vouchers and transitional programs.
Veterans Disability, Pension, and Aid & Attendance BenefitsShannon Martin
Veterans disability, pension and aid & attendance benefits. What Veterans need to know about Veterans disability and pension benefits. Aid & Attendance commonly helps elderly veterans with care needs at home or in assisted living. Learn more about Veterans disability and pension programs.
In 2009, the Department of Veteran Affairs (VA) unveiled a five-year plan to end homelessness among v3.5 Preventing and Ending Veterans Homelessnesseterans. A keystone of this comprehensive plan is prevention. This workshop will discuss various VA programs and resources available to communities to prevent and end veteran homelessness.
The document discusses life care planning considerations for seniors, including the high costs of long-term care and the importance of comprehensive planning. It outlines Veterans benefits programs administered by the VA that provide monetary benefits and healthcare coverage to eligible veterans, including pensions for low income, housebound, or those requiring aid and attendance. Comprehensive planning that coordinates various resources and benefit programs is crucial to developing a suitable life care plan for clients.
High level view of VA addtional benefits to an existing pension and how you can see if you could qualify, assistance brought to you by a for non profit organization, it's free.
USA Cares provides financial and advocacy support to post-9/11 military service members and their families. Their mission is to assist all branches of the military, including all services and ranks, with privacy and dignity. Over the years, USA Cares has assisted over 65,000 families with over $11.5 million across various programs to help with basic living expenses, job training, housing costs, and emergencies. Each applicant is assigned an advocate to ensure timely assistance and connect them to additional support.
Senior Helpers provides in-home care services for seniors including companionship, personal care, light housekeeping, and activities. They serve the Austin area. The owners have backgrounds in healthcare and business. Senior Helpers carefully screens caregivers and provides training. The document also summarizes the VA Aid and Attendance pension benefit which provides up to $2,000 per month for qualifying wartime veterans or spouses to pay for care. The application process takes about 6 months and involves submitting medical and financial documents to the regional VA office. Senior Helpers can assist with the application.
This document provides resources for veterans regarding benefits and assistance, counseling, employment, financial aid, credit for military training, and assistance for homeless veterans. It lists various organizations that can help with filing disability claims and benefits, mental health counseling, job searching, financial assistance for education, and translating military experience to college credit. Contact information and websites are provided for agencies such as the VA, American Legion, VFW, and others to help veterans access services.
This document summarizes immigrant access to federally assisted housing programs. It outlines eligibility for different visa categories including VAWA self-petitioners, U visa holders, and T visa holders. Mixed-status families can receive prorated assistance if one member has eligible immigration status. While VAWA self-petitioners are eligible for some benefits, housing access remains unclear due to lack of HUD guidance. The document also discusses verification procedures and PHA reporting obligations regarding immigration status.
John Scarbrough is the President and CEO of Victory Support Services, Inc. and several other non-profit organizations that provide services to those experiencing homelessness and living with disabilities. He has over 25 years of experience in establishing and operating residential programs, shelters, and transportation services. His organizations currently serve over 600 disabled individuals annually and provide 37,000 meals through their soup kitchen program.
The document provides an updated resource guide from July 2013 with over 50 sections on veterans resources covering benefits assistance, counseling, credit assistance, resources for female and incarcerated veterans, employment resources, education benefits, homelessness assistance and more. Newly highlighted sections indicate additions, while yellow highlighted sections note updates to content. The guide serves as a one-stop-shop for veterans seeking various services and support.
4th edition veterans resources guide july 2013Talia Wesley
The document provides an updated resource guide from July 2013 with over 50 sections on veterans resources covering benefits assistance, counseling, credit assistance, resources for female and incarcerated veterans, education benefits, homelessness assistance, and many other support services for veterans and their families. Newly added or updated sections are highlighted to bring attention to the most current information.
This document provides guidance on establishing a Veteran's Center on a college campus. It outlines the need for focused veteran support services and centralized information. The steps include forming a task force to assess veteran needs, supporting a Student Veteran organization, and creating a Veteran's Office with dedicated staff roles to coordinate benefits and act as liaisons between veterans and the college. The goal is to improve access and success of the growing student veteran population through consolidated resources and services.
This document outlines a presentation by Janis Carney on elder law and long-term care planning. It discusses three levels of planning: estate planning, long-term care planning, and life care planning. Specific topics covered include trusts, wills, probate, Medi-Cal eligibility and benefits, VA benefits, capacity issues, conservatorships, and the roles of fiduciaries. The presentation took place on September 26, 2011 in Los Gatos, California.
The document discusses the challenges faced by disabled veterans, including physical disabilities and mental health issues. It introduces the Disabled Veterans Committee on Housing (DVCH), which was founded to help disabled veterans obtain accessible and affordable housing. The DVCH works with veterans, contractors, and the VA to build homes for disabled veterans in need at no cost to the veteran. Contact information is provided for the DVCH leadership.
As a member of the National Guard
or Reserve you may qualify for
a wide range of benefits offered
by the Department of Veterans
Affairs (VA). VA is here to help
you and your family understand
the benefits for which you may
be eligible and how to apply for
them. VA benefits include disability
compensation, pension, home loan
guaranty, education, health care,
insurance, vocational rehabilitation
and employment, and burial.
This document provides an agenda for a preseparation transition counseling session at Scott Air Force Base. It includes briefings on VA benefits from the VA representative, preseparation transition counseling, and SBP benefits for retirees. The preseparation transition counseling section outlines the Transition GPS program components and common career readiness standards. It also provides information on documenting military experience and training, civilian occupations that correspond to military jobs, licensing and certification, and online credentialing resources from each military branch.
Family Assistance Centers (FACs) provide support and assistance to military service members and their families. FACs offer information on military, federal, state, and local resources through a variety of services, including legal and financial referrals, crisis intervention, TRICARE information, ID cards, and community outreach. They are located throughout each state to make resources easily accessible during all stages of deployment. FAC specialists provide current information on family support programs from military, federal, state, and local organizations to dispersed military families and retirees.
1. SUGGESTED POSITION DESCRIPTION FOR A
COUNTY VETERANS SERVICE OFFICER
NECESSARY QUALIFICATIONS
(Minnesota Statutes, Chapter 197)
• Residence in the State of Minnesota.
• Citizenship in the United States.
• A veteran as defined in Minnesota Statutes, Section 197.447. "Veteran" means any
person who has been separated under honorable conditions from any branch of the
armed forces of the United States after having served on active duty for at least 181
consecutive days, or by reason of disability incurred while serving on active duty.
DESIREABLE QUALIFICATIONS
• Bachelor's degree (B.A.)
• One to two years related experience and/or training
• Or equivalent combination of education experience
CERTIFICATES AND LICENSES
• Must achieve and maintain certification as a County Veterans Service Officer
according to Minnesota Statute Chapter 197.
ESSENTIAL DUTIES & RESPONSIBILITIES:
I. Assist veterans/dependents in applying for available federal benefits from
the United States Department of Veterans Affairs Regional
Office(VARO), by initiating or reopening claims.
A. Complete initial applications, or reopens existing claims, for
compensation (service-connected disabilities) or pension (non-service-
connected disability).
B. Research medical conditions and obtain necessary medical records and
statements from physicians to support the claim(s).
C. Obtain necessary financial information and corroborating information and
documents from the veteran’s military buddies, family members, or other
sources.
D. File applications for eligible veterans for education under the GI Bill, or
for vocational rehabilitation.
1
2. SUGGESTED POSITION DESCRIPTION FOR A
COUNTY VETERANS SERVICE OFFICER
E. Contact and assist survivors of a deceased veteran in obtaining death
benefits such as burial in a national cemetery, burial allowances,
government grave marker, government life insurance proceeds and
survivor benefits.
F. Advise and assist veterans on all phases of government life insurance.
G. Assist a veteran, or the eligible survivor of a veteran, in obtaining
Veterans Administration home loan benefits.
H. Ensure that all timelines are met so the veteran does not lose any potential
benefits.
I. Enter all claims information on computer.
J.Keep in contact VA Officials and the veterans’ Powers of Attorney (POAs) concerning
the status of individual claims.
II. Assist veterans/dependents in appealing denied claims to the local VA Regional
Office (VARO), the local Decision Review Officers, or the Board of Veterans
Appeals in Washington D.C.
A. Assist veterans in obtaining medical, financial, or other information necessary
for the appeal.
B. Assist veterans in preparation for personal hearings at the VARO, to include
accompanying them to the hearing, if necessary.
C. Ensure that all timelines are met so the veteran does not lose any potential
benefits.
III. Assist veterans in obtaining necessary inpatient and outpatient care from the VA
Medical Centers (VAMCs) and Community Based Outreach Clinics (CBOCS).
A. Do all required paperwork, and obtain all necessary records for the VAMCs
or CBOCs to accept the veteran for care as an inpatient or outpatient.
B. Work with the VAMCs or CBOCs to schedule necessary appointments for the
veteran.
C. Assist veteran in obtaining transportation to the VAMCs or CBOCs.
D. Work with VA professional in obtaining public health services, home health
care, or placement in local nursing homes or the Minnesota Veterans Homes.
IV. Assist veterans in applying for available state benefits from the Minnesota
Department of Veterans Affairs (MDVA), by initiating or reopening claims.
A. Complete initial applications, or reopens existing claims, for the following
state benefits for veterans and their dependents:
i. Subsistence program for disabled veterans or surviving dependents.
ii. Dental program for veterans and dependents.
2
3. SUGGESTED POSITION DESCRIPTION FOR A
COUNTY VETERANS SERVICE OFFICER
iii. Optical program for veterans and dependents.
iv. War Orphans Education program for the eligible surviving dependents of
certain deceased veterans.
B. Appeal denied claims when appropriate.
C. Ensure that the veterans and dependents in the county are aware of these
benefits.
V. Assists military retirees and their dependents or survivors in obtaining their
benefits from the Department of Defense (DOD).
A. Assist in applying for, or troubleshooting, military retiree benefits, or other
problems that arise.
B. Advise retirees in medical insurance benefits or TRICARE, and helps
in filing of those claims.
C. Helps retirees or their dependents with military I.D. Card applications.,
VI. Assist veterans in claims and proceedings involving the
military services.
A. Assist a veteran in applying for a correction of military records or an upgrade
of character of separation from the service.
B. Investigate history of unit, through Department of Defense, to prove that
Veteran was in a combat zone, or a specific battle, to qualify for a specific
benefit.
VII. Assists veterans in obtaining benefits or services from other agencies.
A. Advises veterans and their dependents on services from Social Security,
Small Business Administration, and other agencies.
B. Works with the County Human Services Department to maximize ALL
potential benefits.
C. Assists veterans in obtaining help from local hospitals, clinics, and nursing
homes.
VIII. Attends workshops, seminars, and conferences and confers with professionals in
order to keep up to date on the latest changes in Federal and State laws and
regulations.
A. Keeps current on legislative and legal actions of federal and state veterans
benefits.
3
4. SUGGESTED POSITION DESCRIPTION FOR A
COUNTY VETERANS SERVICE OFFICER
B. Maintains annual certification by the Minnesota Department of Veterans Affairs
(MDVA).
i. Obtains a minimum of seven (7) credits of training necessary for annual
certification by MDVA.
ii. Takes and passes an annual test given by MDVA, which is necessary for
certification.
IX. Assist members and dependents of the National Guard and Reserve Components
in obtaining appropriate benefits and assistance.
A. Provide information to deployed service members and their dependents
about assistance programs during deployment and benefits upon return from
active duty.
B. Attend and speak at information meetings for service members and their
families.
C. Work with Family Assistance Centers in obtaining help for deployed service
members families.
X. Markets information about veterans benefits within the county.
A. Servers as the county’s liaison to and appears regularly before the county
veterans organizations to brief members on current information on
veterans benefits.
B. Speaks to other community organizations at their request.
C. Provides information to county media about veterans benefits.
XI. Supervises the keeping of office records, including file generation, privacy
provisions, and retention policy and standards.
A. Maintains confidential records in accordance with all the requirements
of the data privacy laws and HIPAA.
B. Maintains record retention according to written policy for the county.
XII. Performs county-requested duties.
A. Compiles reports of for county and State regarding office activities.
B. Prepares and operates within annual budget with Board approval.
C. Orders supplies and services for the Veterans Service Office.
D. Prepares application for the county veterans service office grant
administered by MDVA.
E. Performs other duties as requested.
4
5. SUGGESTED POSITION DESCRIPTION FOR A
COUNTY VETERANS SERVICE OFFICER
SUPERVISORY RESPONSIBILITIES (IF APPLICABLE)
• Directly supervises Assistant County Veterans Service Officers, Administrative
Assistants, Secretaries, Veterans Technicians, Veterans Van Drivers, and volunteer
drivers.
• Carries out supervisory responsibilities in accordance with the county’s policies and
applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning,
assigning, and directing work; appraising performance; rewarding and disciplining
employees; addressing complaints and resolving problems.
RELATIONSHIPS
• This position must maintain a proper working relationship with clients, many who
have complex physical and mental health issues and come from diverse ethnic and
economic backgrounds
• Employees of the United States Department of Veterans Affairs, the Minnesota
Department of Veterans Affairs
• Other federal and state agencies working with veterans
• Other County Veterans Service Officers and their staff
• Other agencies and departments to include recorders office, judges, lawyers,
doctors/nurses, hospitals, nursing homes, human services department, banks, local
chapters and posts of the veterans organizations, referral agencies, Department of
Defense and Military Service Departments, State employment offices, Public Health
Offices, Funeral Homes, Police and Sheriff Offices, medical and legal professionals,
and the general public.
• It is also necessary to maintain good relationships with the staff within the County.
KNOWLEDGE, SKILLS, AND ABILITIES
Extensive knowledge of:
• Federal rules, regulations, and statutes of the VA and MDVA
• Case law of the United States Court of Appeals for Veterans Claims
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6. SUGGESTED POSITION DESCRIPTION FOR A
COUNTY VETERANS SERVICE OFFICER
• Etiology and relationship of medical conditions
• Medical terminology, human anatomy, and physiology
• Social Security, Medicare, and all need-based federal and state programs
Skills:
• To read, analyze, and interpret common scientific and technical journals, financial
reports, and legal documents
• To respond to common inquiries or, complaints from customers, regulatory agencies, or
members of the business community
• To write speeches and articles for publication that conform to prescribed style and
format
• To effectively present information to top management, public groups, or other groups
• To work with and apply mathematical concepts, such as fractions, percentages, ratios,
and proportions, to practical situations.
• To define problems, collect date, establish facts, and draw valid conclusions.
• To interpret an extensive variety of technical instructions and deal with abstract and
concrete variables.
Ability to:
• Understand, interpret, and apply federal laws and regulations
• Understand and interpret medical records and statements
• Prepare written statements on behalf of claimants
• Assist in preparation of oral presentations on behalf of claimants
• Express technical information in clear oral or written manner
• Counsel and advise distraught claimants, some whom are mentally ill and/or
chemically dependent
• Possess the organizational skills to handle multiple complex claims simultaneously
• Get along in a professional manner with clients, co-workers, and other personnel
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7. SUGGESTED POSITION DESCRIPTION FOR A
COUNTY VETERANS SERVICE OFFICER
• Use pc’s for word processing, the VIMS database program, and other appropriate
software
• Lift and carry up to ten pounds regularly, up to fifty pounds intermittently
• Push and pull five- high file drawers regularly.
PROBLEM SOLVING
An employee in this position:
• Is responsible for determining the best course of action for each veteran or dependent
• Since each claim is unique, individual judgment and strategy is necessary
• Must be able to inquire into, troubleshoot, and expedite claims when necessary
• Must be able to problem solve complex cases arbitrarily utilizing comprehensive
knowledge of all pertinent rules, regulations, and statutes
• Must review each action or decision thoroughly to ensure that it was done correctly
FREEDOM TO ACT
An employee in this position is responsible for the performance of all aspects of this job. The
freedom to act is limited only by the legal restraints of the benefits sought and the desires of
the County Board (or their appointed representative). There is limited supervisory oversight
and intervention.
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