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C U R R I C U L U M V I T A E
PERSONAL DETAILS
NAME : Lesley Bradley
DATE OF BIRTH : 20th
October 1967
GENDER: Female
NATIONALITY: Motswana
MARITAL STATUS : Single
OMANG/NATIONAL ID NO. : 866320401
CURRENT POSITION: Interim Corporate Director (Botswana)
ADDRESS: P.O. Box 45403 Gaborone
CELL NUMBER : 00267-71317967
EMAIL ADDRESS : LESLEYBRADLEY85@GMAIL.COM
OBJECTIVE
Seeking a leadership role in banking and financial institutions, in a professional
environment where I can combine my business analysis, technical and
communication skills to make a valuable contribution to enhancing the
competitive advantage of future business needs.
2
PROFILE SUMMARY
• Experienced driven individual with capability to drive teams to deliver
business performance and business growth
• Experienced professional with a successful career in banking, handling
clientele relationship
• Excel at interfacing with others at all levels to ensure organizational goals
are attained
• Proactive approach has resulted in managing and offering innovative
business solutions for multiple accounts to expand client base
• Thrive within highly competitive environments where leadership skills
are the key to success
• Customer oriented, highly motivated and detail oriented team player,
problem solver, able to communicate strategically and drive performance
across the business
MAJOR ACHIEVEMENTS & RECOGNITIONS
ACHIEVEMENTS:
 Transformed the CIB Botswana team into a performing team, drove
Assets growth by 70%, income by 14% , reduced interest expense by 33%
in a period of 6 months.
 Set up Cash Management at Standard Chartered and Barclays Bank
Botswana
 Identified Botswana Post as strategic partner for increased foot-print in
Botswana
 Rolled out 8 new products into various markets in Africa - for payments
and collections
 Premium Service Banking, Webanking, Domestic Payments Service,
Insurance Premium
 Finance, BankDirect, PayDirect Alliance Account and E-channel/Barclays
Integrator.
3
 Have been a critical resource in the tendering process for a number of
accounts/businesses we have won from competition: re pricing and
solutions
 Specified the requirements for e-channel from inception, PAT and UAT ,
successful roll-out of e-channel in Botswana
 Restructured the e-banking department to ensure there was an effective
structure in place for E-channel
 Influenced the decision making on a number of Retail products in
Botswana -Pensions A/c , Community Account e.t.c
 Nominated to sit on the SCB and Barclays Staff Pension Fund
 Lead a team of experts to Zambia on an agriculture fact finding mission in
2005. Purpose was to shift focus from a single commodity market being
diamonds to other sectors i.e. Agriculture.
 Received a Gold Award in 2007 for ‘winning together ‘ principle
 The Cash Management team was awarded the Best Cash Management
team in Botswana in two successive years 2009 and 2010
 Received the Directors Award for Best Student – USD- Management
Leadership Programme.
EDUCATION
HIGHER EDUCATION
1987 - 1991 BComm Degree (Management) University of Botswana
SECONDARY EDUCATION
1981 - 1983 Mater Spei Secondary School
1984 - 1985 Moeding College
PRIMARY EDUCATION
1974 -1980 Crescent Primary School
WORK EXPERIENCE
Nov 2013 -
Present
Corporate Director
Purpose of the Role
Customer/Client- we are the ‘go-to’ for our clients
4
 STP Allocation, Performance Management & Accountability Hit &
Exceed STP Targets across all products: Revenue, Balance Sheet STPs:
Assets & Liabilities, Costs, Impairments, PBT, ROA, RoRWA). To
solicit/build credit portfolio in Corporate department in almost every
sector which contribute materially to the country GDP, effective
management of existing portfolio to attain maximum profitability and
extra emphasis on EWL 1-2 accounts to avoid impairments
CD to agreed with regional product heads how to allocate STP per
RM, ARM/CMA, Product Partners ( cash, trade, debt, IB, Treasury and
RBB) by implementing the Customer Service Team and the 20*1 Client
Visit Models
CD to make sure that each RM & associated Product Partners are
assigned clear personalized STP/revenue targets with specific portfolio
of clients with a desired portfolio structure (agreed # and list of red
clients, agreed # and list of blue clients, agreed # and list of Black
clients) to be achieved by end H1 and by Year end.
At country level, the overall portfolio of existing clients and acquisition
target clients should be set such that Barclays Bank is relevant in the
country i.e. Each country coverage model should be defined such that
Barclays Bank is amongst the Major Player in each of the Key sector
driving the GDP of the country.
Developing business strategy to achieve profitability/budgetary targets
while meeting credit compliance requirements of the bank. Working
with Product team to develop/customize different trade products
(export/import/dealer finance), treasury, cash & VAF and building
synergies between Relationship Managers and Product team. Delivery
of large ticket deals in Global Corporates & Public Sector with the
product/ balance sheet help of ABSA/Mauritius Team (for the deals
beyond SBL).
 The 20*1 Client Visit & Client Service Team Models The 20*1 Client
Visit Model: CD to make sure that each RM make a at least 20 clients
visits per month (20*1 Model). Each client visit should be properly
planned well in advance (ideally 4 weeks ahead) with the right decision
makers from the client side and should be followed by a decent call log
and detailed list of action points to follow up. The client visits should
be properly planned with an agreed agenda shared with the client
before the meeting and well prepare together with Product Partners &
5
RMs with the objective to maximize cross selling...For each client a
dedicated client service team should be set with the objective to
monetize at maximum all ancillary revenues...
Build loan portfolio of GBP-------million) with main objective of returns
maximization through cross sell and risk management. Build liability
portfolio (to generate economical liquidity) via offering robust cash and
trade products to fund assets business.
 Client Planning
CD to make sure RMs write decent client planning for each client as per
the CVM standards...RM and ARM to conduct a detailed wallet
calculator for each client to make sure where we commit balance sheet,
we also receive a fair share of ancillary revenues. Client planning
should be formally included in RMs PD. For each client, make sure
Barclays covers the full value chain of our clients ( including clients of
our clients, suppliers and contractors, staffs) ie RMs to make sure we
bank the client of our clients, the suppliers & contractors of our clients,
the entire workforce of our clients e.g. Barclays at work, corporate
scheme loans...
CD to make sure the Product Heads, RMs and Segment Heads are
working together for Barclays to have a deep understanding of the
wallet size of the opportunities in each market segment driving GDP.
Client plans should be signed off by product partners and also by the
client...
CD to make sure an executable strategy is put in place and
implemented to hit and exceed STP in each of our market segments and
industry sectors.
 Deal Origination, Management of the deal pipeline and Management
of the delivery of STP
Together with Key Product heads, educate the RMs and Products Sales
forces on origination techniques, on better assessing the borrowing
capacity of clients, better understanding clients needs with the objective
to enhance the deal conversation ratio ( +50%) would be ideal...
CD to to make sure the pipeline is accurately and completely updated
every week.
 Cross Selling & Client Value Chain Management
Corporate director to ensure that RM's are - aware of the need; ensure
language to obtain Optimal Cross Selling in documentation; having
6
regular dialogue with treasurer to ensure alignment; are clearly judged
in their PDs- to achieve this we need to align rating to 50/50 revenue
and cross sell.
CD to make sure each credit paper review to include "sign off" on PFE /
SFET limit from Treasurer or Head of Sales ensuring adequate and
timely limit allocation for cross sell is included. For each of our Top
20/40 client make sure we bank the whole value chain of the client.
• At Pan African level, RH and CDs to conduct a detailed review of the
talent pool and make sure corporate is set for a sustainable success e.g.
We have the right people at the right place, we have hired the best RMs
and Product Sales & Implementation in country, that corporate staffs
are all well trained, have happy moral, and fully motivated to
hit/exceed all STP targets...Each of our top talent has a personalized
career management plan, bespoke development plan and exposed to
the Global Barclays network through a rotation and secondments...
Direct, motivate & mentor team members in their initiatives and
provide effective feedback with objective to build best corporate team
in the country.
• Have a diverse team with female representation
• Hire the best RMs in the country
Retain Talent to include expanded job scope including mobility and
Regional roles
Citizenship Agenda
• Contribute to the growth of the Economy by supporting
Government
• Participate in industry bodies that could positively influence the
environment we operate in
Volunteer in community work or initiatives aimed at supporting the
community we operate in
Control
• Improve the level of Service to our clients
• Operate within Regulatory requirements
• Complete Barclays Way Training
Company
We create sustainable returns above the cost of equity
7
Delivering the 5 Cs & Living the Barclays RISES Value
Set relevant In country initiatives to deliver each of the 5Cs with full
alignment to the Corporate Scorecard while fully living the Barclays Value.
People tend to focus solely on revenues...but CD to make sure the whole
corporate team delivers each of the 5Cs as per the agreed Corporate
Scorecard... Demonstration of 5Cs & Implementation of Barclays (RISES)
value.
Risk Management
 Manage risk and control effectively by applying applicable risk
frameworks and embedding a positive risk culture
 Risks-RCA, Control, Costs and Impairment
CD to make sure that No high risk or No medium risk finding is
observed within the corporate space...Corporate controls and RCAs are
fully implemented and operating effectively...
CD to work with support functions like Finance and COO to review the
key lines of corporate costs and expenses ( including interest expenses)
and come up with cost optimization initiatives to reduce our costs &
expense lines in the most sustainable manner...
CD to regularly review the health of the corporate portfolio to minimize
the levels of bad debt, optimize names under watch list...and positively
exceed the impairment STP.
June 2012
– Sept
Head of Large Corporates
8
2013
Purpose of the role:
• To directly lead a relationship team(s) covering a portfolio of Large
Corporates in addition to the Personal accounts of their key individuals for
the whole of the country (in Africa).
• The jobholder will also have a key role in championing and managing
change introduced as a result of the Corporate Change Programme and
other initiatives/programmes impacting the Corporate Market.
• The primary objective is to maximise sustainable risk-adjusted portfolio
contribution on both an individual portfolio and aggregate team basis.
• To manage the Groups relationship in Africa with around 5-10* large
Corporate customers (ARE Accounts) operating in Africa, which are
typically the top 200 names.
• To relationship manage a number of non-are Large Corporates and
Government entities in the Country.
• When acting as ARE, to mobilise a wide range of capabilities across
Barclays Africa and the Barclays Group focusing upon aligning with the
customer’s requirements and developing the range of products/services
sourced from the Group. This includes Corporate Banking, Barclays
Capital, Retail Financial Services, and Barclays Global Investors.
2004 - 2012 Head of Cash Management - Botswana
Responsibilities:-
To lead the Cash Management function in Botswana and to drive & uphold
the 11 key Product Management disciplines across the entire Corporate
business {including Infrastructure (branches) efficiency}: Market Analysis
& Sizing, Segmentation, Buyer Behaviour, Competitor Analysis, Pricing,
Costs & Revenues, Product Design & Definition, Innovation, Product
Positioning, Feedback Systems and Business Planning.
To lead the planning and achievement of Cash Management and Product
Sales budget.
To maximise the revenue, profitability, EP, market share and growth of
Corporate’s core businesses in Botswana, in partnership with Corporate
Sales.
To help form and implement local strategy and based on a thorough
market analysis & sizing across the entire range of corporate banking
products & services in each market, as well as a clear understanding of the
9
group’s core strategy.
To constantly monitor the business environment in order to respond to
market opportunities and/or threats ahead of the competition and to
ensure that new products & services are identified, developed, customised
and ultimately successfully introduced in the market in order to grow
Corporate’s revenues and profits.
To be accountable for results of new product launches e.t.c, as documented
in the relevant Customer Value Propositions.
To assist in allocating resources effectively in order to meet the Bank’s
strategy and to drive the highest service for enhanced shareholder value.
Principle Accountabilities:-
• Delivery of a P220million income for Botswana in 2012
• Business development and growth in revenues, volumes and market
share in line with strategy and Budget expectations
• Improvements in core product contribution/Segmentation &
Profitability
• Growth in non-funded income and transaction fees as a percentage of
total revenues
• Growth in liabilities to P10Billion
• Production of comprehensive Operating Plans with buy-in and
contributions from Sales, Service Delivery & Central Product Mngt
• Production of timely, comprehensive, relevant information on the state of
the business (monthly letters e.t.c)
• Active contributor to Corporate Mngt Team and strong relationships
with Corporate Head and Segment Heads with mutual buy-in of the
business strategy (local and group) and up-to-date understanding of
business performance & any action required
• Evidence of good relationship with Sales and clear agreements on
pricing, priorities for development e.t.c
• Evidence of good relationship with Service Delivery and the latter’s
readiness to deliver new products & services e.t.c
• Comprehensiveness of Market analysis and its clear role in the formation
and successful execution of strategy
• Number and quality of new product ideas / CVPs generated and then
prioritised / sponsored
• Successful implementation of both regional and local product initiatives
• Effectiveness in understanding and measuring Linked Product Revenue
10
and building / using reports to enhance the profitability of the business
without impacting the core value of the services offered
• Talent management, direction and motivation of direct reports
2003 - 2004 Regional Head of Cash (Botswana, Ghana, Zambia, Zimbabwe)
Principle Accountabilities:-
Developed profitable product relationships, identified business need of
existing and potential customer
Negotiated and developed cash management facilities of selected
Corporate customers, and protected such business from activities of
competitors
Networked with other Product Managers in the Standard Chartered Group
in order to solve customer problems and provide customer solutions
Conducted end-user sales presentations and training for customers and
Relationship Managers.
Developed good marketing intelligence to identify opportunities and
threats
Sept 2003 Joined Barclays Bank Botswana
Joined Barclays Bank of Botswana specifically to set-up the Cash
Management function.
1991 - 2003 Standard Chartered Bank Botswana (Pty) Ltd
I held various roles at Standard Chartered randing from Coverage to
Product across various market segments.
2002 - 2003 Head of Cash Management and Financial Institutions
11
2001 - 2002 Attachment to Product Development - United Kingdom
1999 - 2001 Regional Manager - Botswana, Zambia and Zimbabwe
1998 - 1999 Manager Cash Management/Development Organisations /Liabilities
1997 - 1998 Appointed Cash Management Manager
1994 - 1996 Joined Standard Chartered Corporate Banking Department as Accounts
Relationship Officer
1991 - 1994 Joined Standard Chartered Bank through the Accelerated Training
Programme - Lobatse Branch
TRAINING

 All the basis courses/ training related to the bank operations and customer
service were conducted when I was on the Accelerated Training
Programme.
 Other:
 Credit Workshop(Zimbabwe) 1996
 Sales & Negotiation Skills(Zimbabwe) 1997
 Business Goal Management (Zimbabwe) 1998
 DO/IB Conference (Zimbabwe) 1998
 Principles of Cash Management (Zimbabwe) 1998
 Introduction to Computers (NIIT)
 Euro Workshop(Zimbabwe) 1999
 DO/IB Conference (Thailand) 1999
 Managing People Manage Change( Singapore) 2000
 Principles of Project Management 2000
 Secondment to Project Management for a year (UK) 2001
 SQUARE (UK) 2001 – Project Management
 Being a Talented Manager 2002
 Train the Trainer 2005
 Euro Money Cash Management - Oct 2008
12
 EuroMoney Cash & Trade – Feb 2009
 Leadership- Management Development Programme – Stellenbosch
University – 2010/11
 I-Lead Programme with Duke University 2013
PROFESSIONAL AND COMMUNITY INTERESTS
 To be given an opportunity to be a Board member on one of the Large
Corporate Entities.
 To start up a foundation to empower under-privileged children
HOBBIES
• Travelling, gardening and reading
 REFEREES
DR DIAGNE MABOUBA
REGIONAL CORPORATE DIRECTOR ( SOUTHERN AFRICA AND
INDIAN OCEAN)
Tel: 0027-798884686
Mr Thulisizwe Johnson
Former Managing Director for Barclays Bank of Botswana
Tel: +267-71215522
Tomisin Fashina
Former ABSA GM - Transaction Banking Products & Channels
Mob: +27 798992966
13

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CVLesley (2)

  • 1. C U R R I C U L U M V I T A E PERSONAL DETAILS NAME : Lesley Bradley DATE OF BIRTH : 20th October 1967 GENDER: Female NATIONALITY: Motswana MARITAL STATUS : Single OMANG/NATIONAL ID NO. : 866320401 CURRENT POSITION: Interim Corporate Director (Botswana) ADDRESS: P.O. Box 45403 Gaborone CELL NUMBER : 00267-71317967
  • 2. EMAIL ADDRESS : LESLEYBRADLEY85@GMAIL.COM OBJECTIVE Seeking a leadership role in banking and financial institutions, in a professional environment where I can combine my business analysis, technical and communication skills to make a valuable contribution to enhancing the competitive advantage of future business needs. 2
  • 3. PROFILE SUMMARY • Experienced driven individual with capability to drive teams to deliver business performance and business growth • Experienced professional with a successful career in banking, handling clientele relationship • Excel at interfacing with others at all levels to ensure organizational goals are attained • Proactive approach has resulted in managing and offering innovative business solutions for multiple accounts to expand client base • Thrive within highly competitive environments where leadership skills are the key to success • Customer oriented, highly motivated and detail oriented team player, problem solver, able to communicate strategically and drive performance across the business MAJOR ACHIEVEMENTS & RECOGNITIONS ACHIEVEMENTS:  Transformed the CIB Botswana team into a performing team, drove Assets growth by 70%, income by 14% , reduced interest expense by 33% in a period of 6 months.  Set up Cash Management at Standard Chartered and Barclays Bank Botswana  Identified Botswana Post as strategic partner for increased foot-print in Botswana  Rolled out 8 new products into various markets in Africa - for payments and collections  Premium Service Banking, Webanking, Domestic Payments Service, Insurance Premium  Finance, BankDirect, PayDirect Alliance Account and E-channel/Barclays Integrator. 3
  • 4.  Have been a critical resource in the tendering process for a number of accounts/businesses we have won from competition: re pricing and solutions  Specified the requirements for e-channel from inception, PAT and UAT , successful roll-out of e-channel in Botswana  Restructured the e-banking department to ensure there was an effective structure in place for E-channel  Influenced the decision making on a number of Retail products in Botswana -Pensions A/c , Community Account e.t.c  Nominated to sit on the SCB and Barclays Staff Pension Fund  Lead a team of experts to Zambia on an agriculture fact finding mission in 2005. Purpose was to shift focus from a single commodity market being diamonds to other sectors i.e. Agriculture.  Received a Gold Award in 2007 for ‘winning together ‘ principle  The Cash Management team was awarded the Best Cash Management team in Botswana in two successive years 2009 and 2010  Received the Directors Award for Best Student – USD- Management Leadership Programme. EDUCATION HIGHER EDUCATION 1987 - 1991 BComm Degree (Management) University of Botswana SECONDARY EDUCATION 1981 - 1983 Mater Spei Secondary School 1984 - 1985 Moeding College PRIMARY EDUCATION 1974 -1980 Crescent Primary School WORK EXPERIENCE Nov 2013 - Present Corporate Director Purpose of the Role Customer/Client- we are the ‘go-to’ for our clients 4
  • 5.  STP Allocation, Performance Management & Accountability Hit & Exceed STP Targets across all products: Revenue, Balance Sheet STPs: Assets & Liabilities, Costs, Impairments, PBT, ROA, RoRWA). To solicit/build credit portfolio in Corporate department in almost every sector which contribute materially to the country GDP, effective management of existing portfolio to attain maximum profitability and extra emphasis on EWL 1-2 accounts to avoid impairments CD to agreed with regional product heads how to allocate STP per RM, ARM/CMA, Product Partners ( cash, trade, debt, IB, Treasury and RBB) by implementing the Customer Service Team and the 20*1 Client Visit Models CD to make sure that each RM & associated Product Partners are assigned clear personalized STP/revenue targets with specific portfolio of clients with a desired portfolio structure (agreed # and list of red clients, agreed # and list of blue clients, agreed # and list of Black clients) to be achieved by end H1 and by Year end. At country level, the overall portfolio of existing clients and acquisition target clients should be set such that Barclays Bank is relevant in the country i.e. Each country coverage model should be defined such that Barclays Bank is amongst the Major Player in each of the Key sector driving the GDP of the country. Developing business strategy to achieve profitability/budgetary targets while meeting credit compliance requirements of the bank. Working with Product team to develop/customize different trade products (export/import/dealer finance), treasury, cash & VAF and building synergies between Relationship Managers and Product team. Delivery of large ticket deals in Global Corporates & Public Sector with the product/ balance sheet help of ABSA/Mauritius Team (for the deals beyond SBL).  The 20*1 Client Visit & Client Service Team Models The 20*1 Client Visit Model: CD to make sure that each RM make a at least 20 clients visits per month (20*1 Model). Each client visit should be properly planned well in advance (ideally 4 weeks ahead) with the right decision makers from the client side and should be followed by a decent call log and detailed list of action points to follow up. The client visits should be properly planned with an agreed agenda shared with the client before the meeting and well prepare together with Product Partners & 5
  • 6. RMs with the objective to maximize cross selling...For each client a dedicated client service team should be set with the objective to monetize at maximum all ancillary revenues... Build loan portfolio of GBP-------million) with main objective of returns maximization through cross sell and risk management. Build liability portfolio (to generate economical liquidity) via offering robust cash and trade products to fund assets business.  Client Planning CD to make sure RMs write decent client planning for each client as per the CVM standards...RM and ARM to conduct a detailed wallet calculator for each client to make sure where we commit balance sheet, we also receive a fair share of ancillary revenues. Client planning should be formally included in RMs PD. For each client, make sure Barclays covers the full value chain of our clients ( including clients of our clients, suppliers and contractors, staffs) ie RMs to make sure we bank the client of our clients, the suppliers & contractors of our clients, the entire workforce of our clients e.g. Barclays at work, corporate scheme loans... CD to make sure the Product Heads, RMs and Segment Heads are working together for Barclays to have a deep understanding of the wallet size of the opportunities in each market segment driving GDP. Client plans should be signed off by product partners and also by the client... CD to make sure an executable strategy is put in place and implemented to hit and exceed STP in each of our market segments and industry sectors.  Deal Origination, Management of the deal pipeline and Management of the delivery of STP Together with Key Product heads, educate the RMs and Products Sales forces on origination techniques, on better assessing the borrowing capacity of clients, better understanding clients needs with the objective to enhance the deal conversation ratio ( +50%) would be ideal... CD to to make sure the pipeline is accurately and completely updated every week.  Cross Selling & Client Value Chain Management Corporate director to ensure that RM's are - aware of the need; ensure language to obtain Optimal Cross Selling in documentation; having 6
  • 7. regular dialogue with treasurer to ensure alignment; are clearly judged in their PDs- to achieve this we need to align rating to 50/50 revenue and cross sell. CD to make sure each credit paper review to include "sign off" on PFE / SFET limit from Treasurer or Head of Sales ensuring adequate and timely limit allocation for cross sell is included. For each of our Top 20/40 client make sure we bank the whole value chain of the client. • At Pan African level, RH and CDs to conduct a detailed review of the talent pool and make sure corporate is set for a sustainable success e.g. We have the right people at the right place, we have hired the best RMs and Product Sales & Implementation in country, that corporate staffs are all well trained, have happy moral, and fully motivated to hit/exceed all STP targets...Each of our top talent has a personalized career management plan, bespoke development plan and exposed to the Global Barclays network through a rotation and secondments... Direct, motivate & mentor team members in their initiatives and provide effective feedback with objective to build best corporate team in the country. • Have a diverse team with female representation • Hire the best RMs in the country Retain Talent to include expanded job scope including mobility and Regional roles Citizenship Agenda • Contribute to the growth of the Economy by supporting Government • Participate in industry bodies that could positively influence the environment we operate in Volunteer in community work or initiatives aimed at supporting the community we operate in Control • Improve the level of Service to our clients • Operate within Regulatory requirements • Complete Barclays Way Training Company We create sustainable returns above the cost of equity 7
  • 8. Delivering the 5 Cs & Living the Barclays RISES Value Set relevant In country initiatives to deliver each of the 5Cs with full alignment to the Corporate Scorecard while fully living the Barclays Value. People tend to focus solely on revenues...but CD to make sure the whole corporate team delivers each of the 5Cs as per the agreed Corporate Scorecard... Demonstration of 5Cs & Implementation of Barclays (RISES) value. Risk Management  Manage risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture  Risks-RCA, Control, Costs and Impairment CD to make sure that No high risk or No medium risk finding is observed within the corporate space...Corporate controls and RCAs are fully implemented and operating effectively... CD to work with support functions like Finance and COO to review the key lines of corporate costs and expenses ( including interest expenses) and come up with cost optimization initiatives to reduce our costs & expense lines in the most sustainable manner... CD to regularly review the health of the corporate portfolio to minimize the levels of bad debt, optimize names under watch list...and positively exceed the impairment STP. June 2012 – Sept Head of Large Corporates 8
  • 9. 2013 Purpose of the role: • To directly lead a relationship team(s) covering a portfolio of Large Corporates in addition to the Personal accounts of their key individuals for the whole of the country (in Africa). • The jobholder will also have a key role in championing and managing change introduced as a result of the Corporate Change Programme and other initiatives/programmes impacting the Corporate Market. • The primary objective is to maximise sustainable risk-adjusted portfolio contribution on both an individual portfolio and aggregate team basis. • To manage the Groups relationship in Africa with around 5-10* large Corporate customers (ARE Accounts) operating in Africa, which are typically the top 200 names. • To relationship manage a number of non-are Large Corporates and Government entities in the Country. • When acting as ARE, to mobilise a wide range of capabilities across Barclays Africa and the Barclays Group focusing upon aligning with the customer’s requirements and developing the range of products/services sourced from the Group. This includes Corporate Banking, Barclays Capital, Retail Financial Services, and Barclays Global Investors. 2004 - 2012 Head of Cash Management - Botswana Responsibilities:- To lead the Cash Management function in Botswana and to drive & uphold the 11 key Product Management disciplines across the entire Corporate business {including Infrastructure (branches) efficiency}: Market Analysis & Sizing, Segmentation, Buyer Behaviour, Competitor Analysis, Pricing, Costs & Revenues, Product Design & Definition, Innovation, Product Positioning, Feedback Systems and Business Planning. To lead the planning and achievement of Cash Management and Product Sales budget. To maximise the revenue, profitability, EP, market share and growth of Corporate’s core businesses in Botswana, in partnership with Corporate Sales. To help form and implement local strategy and based on a thorough market analysis & sizing across the entire range of corporate banking products & services in each market, as well as a clear understanding of the 9
  • 10. group’s core strategy. To constantly monitor the business environment in order to respond to market opportunities and/or threats ahead of the competition and to ensure that new products & services are identified, developed, customised and ultimately successfully introduced in the market in order to grow Corporate’s revenues and profits. To be accountable for results of new product launches e.t.c, as documented in the relevant Customer Value Propositions. To assist in allocating resources effectively in order to meet the Bank’s strategy and to drive the highest service for enhanced shareholder value. Principle Accountabilities:- • Delivery of a P220million income for Botswana in 2012 • Business development and growth in revenues, volumes and market share in line with strategy and Budget expectations • Improvements in core product contribution/Segmentation & Profitability • Growth in non-funded income and transaction fees as a percentage of total revenues • Growth in liabilities to P10Billion • Production of comprehensive Operating Plans with buy-in and contributions from Sales, Service Delivery & Central Product Mngt • Production of timely, comprehensive, relevant information on the state of the business (monthly letters e.t.c) • Active contributor to Corporate Mngt Team and strong relationships with Corporate Head and Segment Heads with mutual buy-in of the business strategy (local and group) and up-to-date understanding of business performance & any action required • Evidence of good relationship with Sales and clear agreements on pricing, priorities for development e.t.c • Evidence of good relationship with Service Delivery and the latter’s readiness to deliver new products & services e.t.c • Comprehensiveness of Market analysis and its clear role in the formation and successful execution of strategy • Number and quality of new product ideas / CVPs generated and then prioritised / sponsored • Successful implementation of both regional and local product initiatives • Effectiveness in understanding and measuring Linked Product Revenue 10
  • 11. and building / using reports to enhance the profitability of the business without impacting the core value of the services offered • Talent management, direction and motivation of direct reports 2003 - 2004 Regional Head of Cash (Botswana, Ghana, Zambia, Zimbabwe) Principle Accountabilities:- Developed profitable product relationships, identified business need of existing and potential customer Negotiated and developed cash management facilities of selected Corporate customers, and protected such business from activities of competitors Networked with other Product Managers in the Standard Chartered Group in order to solve customer problems and provide customer solutions Conducted end-user sales presentations and training for customers and Relationship Managers. Developed good marketing intelligence to identify opportunities and threats Sept 2003 Joined Barclays Bank Botswana Joined Barclays Bank of Botswana specifically to set-up the Cash Management function. 1991 - 2003 Standard Chartered Bank Botswana (Pty) Ltd I held various roles at Standard Chartered randing from Coverage to Product across various market segments. 2002 - 2003 Head of Cash Management and Financial Institutions 11
  • 12. 2001 - 2002 Attachment to Product Development - United Kingdom 1999 - 2001 Regional Manager - Botswana, Zambia and Zimbabwe 1998 - 1999 Manager Cash Management/Development Organisations /Liabilities 1997 - 1998 Appointed Cash Management Manager 1994 - 1996 Joined Standard Chartered Corporate Banking Department as Accounts Relationship Officer 1991 - 1994 Joined Standard Chartered Bank through the Accelerated Training Programme - Lobatse Branch TRAINING   All the basis courses/ training related to the bank operations and customer service were conducted when I was on the Accelerated Training Programme.  Other:  Credit Workshop(Zimbabwe) 1996  Sales & Negotiation Skills(Zimbabwe) 1997  Business Goal Management (Zimbabwe) 1998  DO/IB Conference (Zimbabwe) 1998  Principles of Cash Management (Zimbabwe) 1998  Introduction to Computers (NIIT)  Euro Workshop(Zimbabwe) 1999  DO/IB Conference (Thailand) 1999  Managing People Manage Change( Singapore) 2000  Principles of Project Management 2000  Secondment to Project Management for a year (UK) 2001  SQUARE (UK) 2001 – Project Management  Being a Talented Manager 2002  Train the Trainer 2005  Euro Money Cash Management - Oct 2008 12
  • 13.  EuroMoney Cash & Trade – Feb 2009  Leadership- Management Development Programme – Stellenbosch University – 2010/11  I-Lead Programme with Duke University 2013 PROFESSIONAL AND COMMUNITY INTERESTS  To be given an opportunity to be a Board member on one of the Large Corporate Entities.  To start up a foundation to empower under-privileged children HOBBIES • Travelling, gardening and reading  REFEREES DR DIAGNE MABOUBA REGIONAL CORPORATE DIRECTOR ( SOUTHERN AFRICA AND INDIAN OCEAN) Tel: 0027-798884686 Mr Thulisizwe Johnson Former Managing Director for Barclays Bank of Botswana Tel: +267-71215522 Tomisin Fashina Former ABSA GM - Transaction Banking Products & Channels Mob: +27 798992966 13