1. CURRICULUM VITAE
1. Family name: Jones
2. First names: Gwen
3. Date of birth: 03.10.1950
4. Nationality: British
5. Residence: Bosnia and Herzegovina
6. Formal Education:
Institution [ Date from - Date to ] Degree(s) or Diploma(s) obtained:
Open University Business School, UK. 1996-7 Certificate Managing Non-profit Enterprises (MBA module)
University of London, UK. 1985-87 MA in Applied Linguistics
Hove Language School, Sussex, UK. 1977-79 Diploma in Teaching English to Adults
University of Sussex, UK. 1969-74 BA Hons in Russian and East European Studies
7. LANGUAGE SKILLS: Indicate competence on a scale of 1 to 5 (1 - excellent; 5 - basic)
Language Reading Speaking Writing
English (mother tongue) 1 1 1
Bosnian, Serbian, Croatian 2 2 2
French 2 3 3
Russian 3 3 4
8. PROFESSIONAL MEMBERSHIP: Executive Development Group; LinkedIn
9. OTHER SKILLS: MS Office, Internet, photo editing programs
10. PRESENT POSITION: Freelance Organizational and Professional Development Consultant
11. YEARS IN CURRENT POSITION: 14
12. KEY QUALIFICATIONS:
21 years professional experience in transitional and developing environments in South Eastern Europe,
Central Asia, the Caucasus, Middle East, Africa and South Asia working in the following sectors:
organizational capacity building
civil society development
refugee return & reintegration
safe/unsafe migration including trafficking
human rights (women/children/refugees)
conflict resolution/multicultural contexts
youth leadership
formal and informal education
KEY AREAS OF EXPERTISE:
Capacity building of CSOs (including CSO networks) through:
− Facilitation of organizational self-assessments, strategic planning and change management
− Curriculum development, manual writing and multi-media training packages
− Training of trainers (ToT) in applied learning methodologies
− Design and delivery of training packages on organizational and human rights issues:
NGO governance
Strategic and sustainability planning
Recruitment and equal opportunities
Project Cycle Management
Monitoring & Evaluation
Advocacy principles and campaigning skills
Child rights/Gender/Human Trafficking
Conflict resolution in multicultural regions
External mid-term and final evaluations, field assessments, and project design
13. REGIONAL EXPERIENCE:
Region Country Date from - Date to
Southeast Europe Bosnia & Herzegovina, Croatia, Serbia,
Montenegro, Macedonia, Kosovo, Hungary
16 years over 1993 - 2014
Central Asia Uzbekistan, Kazakhstan, Turkmenistan,
Kyrgyzstan, Tajikistan, Afghanistan
5 months over 2002 - 2011
Caucasus Azerbaijan, Armenia, Abkhazia/Georgia 12 months over 2003 - 2016
Russia Siberia and Moscow 2 years 1989 -1991
Middle East, Iraq, Jordan, Bahrain, Yemen, Egypt 5 years over 1980 - 2014
Sub-Saharan Africa Kenya and Malawi 2 years over 1974 - 2008
South Asia Bangladesh 12 weeks over 2005 - 2009
1
3. Aug - Oct
2014 (45
working
days)
Baghdad and
Basrah, Iraq
USAID Access to Justice (A2J) Program
implemented by Tetra Tech DPK, 605
Market St., Suite 800,San Francisco, CA
94105, 415-495-7772.
Geralyn.Busnardo@tetratech.com
Organizational
Development
Advisor
• Building the organizational capacity of USAID's Access to Justice's
legacy organization, the Legal Clinic Network, a registered
association comprising 35 legal aid NGOs (working primarily with
IDPs), through training and decision-making workshops related to:
− governance principles structures, functions and leadership
− staff recruitment procedures and action planning resulting in
appointment of highly qualified/experienced Executive Director
− sustainability strategic and work planning
• Building the capacity of the informal Coalition of People With
Disabilities Organizations through training in effective decision-
making structures and procedures
March-
May 2013
(60
working
days)
Baghdad,
Basrah, Iraqi
Kurdistan
USAID Access to Justice (A2J) Program
implemented by Tetra Tech DPK, 605
Market St., Suite 800,San Francisco, CA
94105, 415-495-7772.
Geralyn.Busnardo@tetratech.com
Organizational
Development
Advisor
Trained team of Iraqi A2J staff in facilitating A2J Partner NGO
organizational self-assessments (ODA) & development needs
prioritization; designed training packages for shared priority needs
(governance, M&E, strategic planning) and mentored national team in
their delivery; developed 12-month program of partner development
through ODAS, training, mentoring and strategic planning.
Dec 2012
– Jan
2013
Sarajevo,
Bosnia
Herzegovina
King Fahd Cultural Centre
Professor Dr Khalid AdDamigh , Saudi
Cultural Attache/Centre Director
damigh@gmail.com
Language
Teacher
Training
Consultant
Designed and led a series of professional development workshops for
teachers of Arabic and English focusing on communicative teaching
methodologies using the target language only.
Sept-Dec
2012
Macedonia
and home-
base
OSCE Rule of Law Department
Lisa Tilney, Head of RoL Dept
lisa.tilney@osce.org
Ljubica Mishevska , project focal point
Ljubica.Mishevska@osce.org
External
Evaluation
Expert
External evaluation of project management aspects of a 6-year legal
drafting and capacity building program for the new Criminal Law
Procedure to be implemented in 2013.
Nov 2011 London UK Sigrid Rausing Trust
Julie Broome juliebroome@srtrust.org
Facilitation
Consultant
Facilitation of review and re-structuring of the Trust's Human Rights
programmes and sub-programmes for London-based staff.
April –
June 2011
Tajikistan International Exchange and
Research - Civil Society Division.
Regional US DOS funded program.
Jarrett Basedow jbase2@gmail.com
Consultant
trainer and
facilitator
Training on principles and practice of Regional Network
Development and Coalition Building Models for NGOs from Iran,
Afghanistan and Tajikistan.
Facilitation of Network/Coalition Development Strategic Planning.
Jan 2011 Bosnia and
Herzegovina
International Organization for Migration
IOM: UN Youth Employability and
Retention Program. Sasha Barnes
sbarnes@iom.int
Consultant
facilitator
Facilitation of series of seminars on safe labor migration for
employees of Centers of Employment, including component on unsafe
migration and trafficking.
April &
Oct-Nov
2009 (10
weeks)
Bangladesh USAID-funded Winrock International
Actions for Combating Trafficking in
Persons (ACT) Program. Lisa Hammond
lshammond@hotmail.com
Curriculum
Development
Consultant
Prepared training manuals and multi-media materials: (1) Survivor
Support and Human Trafficking Laws for Law Enforcement Officers
(2) Safe Migration, Gender Analysis & Prevention of Trafficking for
state and private Recruiting Agencies
Trained Winrock staff and NGO partners in PCM and M&E
4. July 2009 Home-based International Exchange and
Research - Civil Society Division.
Kathy Evans kevans@irex.org
Consultant
Development of training manuals for USAID-funded Young Women
Leadership Program (YWLP) in Egypt:
Youth Community Needs Assessments
Young Women’s Leadership Development: Theory and Practice
Jan 2007
and May
2009
Bosnia and
Herzegovina
International Exchange and Research-
Civil Society Division. Olja Hocevar Van
Wely ohvanwely@irex.org
Consultant Inter-Faith Community Dialogue. Selection panel member for regional
participants; documented final conference including community
outreach activities; wrote final report for 18-month program
March
2009
Maryland,
USA
American Bar Association RoL Initiative.
Sherry Garay SGaray@staff.abanet.org
Consultant
Trainer
Training on NGO and state/NGO partner sustainability issues for US
and national program directors.
Feb 2007
and Feb
2009
Macedonia
and home-
base
OSCE: Macedonia Ombudsman Support
Project. Goran Misevski
Goran.Misevski@osce.org
External
Evaluation
Expert
Mid-term and Final external evaluations: evaluation design, field
research (interviewing Ombudsman staff, ministry officials, training
providers, contractors) and reporting.
Jul 08–
Feb 2009
Bosnia and
Herzegovina
HTSPE Ltd contracted by EC: Adam
Pierzchala adam.pierzchala@htspe.com
Team Leader Development of a strategy for strengthening the legal & policy frame-
work for civil society development through state & NSA partnerships.
August
2008
Rome and
home-base
International Development Law
Organization. Geralyn Busnardo
gtbusnardo57@yahoo.com
Consultant
Trainer
Trained NGO partner the Legal Aid Organization of Afghanistan in
governance, organizational self-assessment and strategic planning.
May-July
2008
Malawi and
home-base
ECORYS contracted by EC: Esther Vedries
esther.verdries@ecorys.com
Expert Developing Non-State Actors (NSA) curriculum/training manuals with
team of 4 experts. Organization of validation conference for NSAs.
April 2008 Kosovo and
home-base
Danish Refugee Council. Kristen Stec
kristenstec@gmail.com
External
Evaluator
External evaluation of EU/EAR-funded multi-sectoral Serb and Roma
return & reintegration program with strong civil society components.
April 2008 Prague and
home-base
CEELI Institute. Julie Broome
julie.m.broome@gmail.com
Consultant Curriculum development for legal professionals worldwide. Produced
manual on interactive training for legal expert trainers, including
emphasis on equal gender opportunities in the training context.
Feb 2008 Istanbul and
home-base
American Bar Association RoL Initiative.
Ivan Abrams tucson3985@gmail.com
Consultant
Trainer
Trained Uzbek legal professionals and NGO activists in participatory
training methodologies (TOT).
Dec 2007 Prague and
home-base
CEELI Institute Legal Training Center (ABA
ROLI): Ivan Abrams
tucson3985@gmail.com
Consultant
Trainer
Trained Central Asian legal professionals and NGO activists in
advocacy campaigning related to the International Covenant on Civil
and Political Rights (ICCPR).
Sept-Oct
2007
Kabul and
home-base
International Legal Development
Organization: Geralyn Busnardo
gtbusnardo57@yahoo.com
Consultant
Trainer and
Facilitator
Institution Building for the Independent National Legal Training
Centre: training on governance and facilitation of Strategic Planning
process resulting in 3-year plan
Feb 2005
– Feb
2007
Macedonia
and home-
base
Danish Refugee Council: Capacity Building
for Umbrella CSOs in Macedonia (EC/EAR-
funded/managed project). John Stiles
(deceased)
Training &
Mentoring
Expert
Designed/led capacity building program for local team of NGO
Organizational Development Consultants assigned to federal CSOs
Training in advocacy campaigning design, strategies and skills
Designed, supervised and wrote end-of-project evaluation, and
presented results to EAR/EU in Skopje
Feb 2006 Morocco and
home-base
American Bar Association RoL Initiative –
USAID-funded Middle East & North Africa
Program (ABA ROLI – MENA). Angela
Conway AConway@abanet.org
Consultant Facilitated Strategic Planning process
Project Cycle Management training for Washington DC and field staff
Jan – April
2006
Jordan,
Bahrain
Capacity building for Arab Women’s Legal Network, a regional NGO
network: Governance and Board roles; Sub-Grant Program Design
2004 –
Jan 06
Kosovo and
Serbia and
Danish Refugee Council: Kosovo Initiative
Program (KIP) funded by Danish
External
Evaluator
External evaluation of KIP Return & Reintegration Program with
strong Serb, Albanian and Roma and women’s NGO involvement.
5. July 2009 Home-based International Exchange and
Research - Civil Society Division.
Kathy Evans kevans@irex.org
Consultant
Development of training manuals for USAID-funded Young Women
Leadership Program (YWLP) in Egypt:
Youth Community Needs Assessments
Young Women’s Leadership Development: Theory and Practice
Jan 2007
and May
2009
Bosnia and
Herzegovina
International Exchange and Research-
Civil Society Division. Olja Hocevar Van
Wely ohvanwely@irex.org
Consultant Inter-Faith Community Dialogue. Selection panel member for regional
participants; documented final conference including community
outreach activities; wrote final report for 18-month program
March
2009
Maryland,
USA
American Bar Association RoL Initiative.
Sherry Garay SGaray@staff.abanet.org
Consultant
Trainer
Training on NGO and state/NGO partner sustainability issues for US
and national program directors.
Feb 2007
and Feb
2009
Macedonia
and home-
base
OSCE: Macedonia Ombudsman Support
Project. Goran Misevski
Goran.Misevski@osce.org
External
Evaluation
Expert
Mid-term and Final external evaluations: evaluation design, field
research (interviewing Ombudsman staff, ministry officials, training
providers, contractors) and reporting.
Jul 08–
Feb 2009
Bosnia and
Herzegovina
HTSPE Ltd contracted by EC: Adam
Pierzchala adam.pierzchala@htspe.com
Team Leader Development of a strategy for strengthening the legal & policy frame-
work for civil society development through state & NSA partnerships.
August
2008
Rome and
home-base
International Development Law
Organization. Geralyn Busnardo
gtbusnardo57@yahoo.com
Consultant
Trainer
Trained NGO partner the Legal Aid Organization of Afghanistan in
governance, organizational self-assessment and strategic planning.
May-July
2008
Malawi and
home-base
ECORYS contracted by EC: Esther Vedries
esther.verdries@ecorys.com
Expert Developing Non-State Actors (NSA) curriculum/training manuals with
team of 4 experts. Organization of validation conference for NSAs.
April 2008 Kosovo and
home-base
Danish Refugee Council. Kristen Stec
kristenstec@gmail.com
External
Evaluator
External evaluation of EU/EAR-funded multi-sectoral Serb and Roma
return & reintegration program with strong civil society components.
April 2008 Prague and
home-base
CEELI Institute. Julie Broome
julie.m.broome@gmail.com
Consultant Curriculum development for legal professionals worldwide. Produced
manual on interactive training for legal expert trainers, including
emphasis on equal gender opportunities in the training context.
Feb 2008 Istanbul and
home-base
American Bar Association RoL Initiative.
Ivan Abrams tucson3985@gmail.com
Consultant
Trainer
Trained Uzbek legal professionals and NGO activists in participatory
training methodologies (TOT).
Dec 2007 Prague and
home-base
CEELI Institute Legal Training Center (ABA
ROLI): Ivan Abrams
tucson3985@gmail.com
Consultant
Trainer
Trained Central Asian legal professionals and NGO activists in
advocacy campaigning related to the International Covenant on Civil
and Political Rights (ICCPR).
Sept-Oct
2007
Kabul and
home-base
International Legal Development
Organization: Geralyn Busnardo
gtbusnardo57@yahoo.com
Consultant
Trainer and
Facilitator
Institution Building for the Independent National Legal Training
Centre: training on governance and facilitation of Strategic Planning
process resulting in 3-year plan
Feb 2005
– Feb
2007
Macedonia
and home-
base
Danish Refugee Council: Capacity Building
for Umbrella CSOs in Macedonia (EC/EAR-
funded/managed project). John Stiles
(deceased)
Training &
Mentoring
Expert
Designed/led capacity building program for local team of NGO
Organizational Development Consultants assigned to federal CSOs
Training in advocacy campaigning design, strategies and skills
Designed, supervised and wrote end-of-project evaluation, and
presented results to EAR/EU in Skopje
Feb 2006 Morocco and
home-base
American Bar Association RoL Initiative –
USAID-funded Middle East & North Africa
Program (ABA ROLI – MENA). Angela
Conway AConway@abanet.org
Consultant Facilitated Strategic Planning process
Project Cycle Management training for Washington DC and field staff
Jan – April
2006
Jordan,
Bahrain
Capacity building for Arab Women’s Legal Network, a regional NGO
network: Governance and Board roles; Sub-Grant Program Design
2004 –
Jan 06
Kosovo and
Serbia and
Danish Refugee Council: Kosovo Initiative
Program (KIP) funded by Danish
External
Evaluator
External evaluation of KIP Return & Reintegration Program with
strong Serb, Albanian and Roma and women’s NGO involvement.
6. home-base Government. Vincent Dontot
dontotvincent@hotmail.com
Training
Consultant
Trained Albanian/Serb NGO coordinators of IDP/refugee returnee
reintegration program in facilitation and multi-media presentations.
Research
Consultant
Field research and proposal writing for mixed-ethnic multi-sectoral
(including civil society) returns project for submission to EAR (EC).
May 2007 Zagreb and
home-base
International Exchange and
Research IREX
Paige Alexander palexander@irex.org,
PaigeAlexander1@gmail.com
Kathy Evans kevans@irex.org
Consultant
Lead facilitator and trainer for Chief of Parties and Washington DC
staff Civil Society Division Conference
April &
Sept 2006
Yemen and
home-base
Trained Yemeni staff of NGO The Girls World Communication Center
as part of Young Women’s Leadership Program: Strategic Planning;
training in governance structures, Project Cycle Management
including LFA, Monitoring & Evaluation, presentation design/delivery
May 2005 Azerbaijan &
Washington
Field research, program design and team-writing for application for
USAID-funded for a Civil Society Program in Azerbaijan.
Feb-March
2005
Macedonia Field research and program design for application for USAID-funded
2005-08 Civil Society Program in Macedonia.
Jan 2005 Kosovo &
Washington
Field research, program design and proposal writing for application for
USAID’s 2005-08 Civil Society Program in Kosovo.
Oct 2005 Kosovo American Bar Association - Central
European & Eurasian Law Initiative (now
renamed ABA ROLI)
Michael Maya mmaya@abanet.org
Ingeborg Bock ibock@abanet.org
Consultant Training in Project Cycle Management and Project Proposal Writing
July 2005 Albania Training in presentation skills and Project Cycle Management for US
and local staff worldwide.
Oct – Dec
2003
Uzbekistan,
Kyrgyzstan,
Tajikistan,
Turkmenistan,
Kazakhstan
Review of and training in implementation of Local Office Policies for
13 ABA ROLI offices in Central Asia and the Caucasus:
Trained international/local staff in Office Policies Manual
Training in HR Management and sub-grants management
June 2003 Azerbaijan
and Armenia
May 2004 Sarajevo UNDP Consultant Trained staff in presentation design/delivery skills
Designed/implemented Outreach Research Project aimed at
development of partnerships and projects with state bodies & CSOs.
Feb - May
2004
Bosnia And
Herzegovina
British Council
Michael.Moore@britishcouncil.ba
Consultant
May 2001
– May 02
(full-time)
Serbia American Bar Association - Central
European & Eurasian Law Initiative (now
renamed ABA ROLI)
Institution
Building
Advisor
Designed and managed USAID-funded sub-grant program for CSOs
engaged in advocacy, legal reform and human rights.
TA through workshops and consultations for NGO partners.
November
1999 –
June 2000
Kosovo OSCE Mission in Kosovo (seconded by the
UK Foreign Office)
Regional
Coordinator
Coordinated regional Civil Administration Support (CAS) department’s
activity: conducted training needs assessments for local government
officials and training workshops related to governance.
Aug 1998
– Nov 99
(full-time)
Central Bosnia UNDP: Integrated Resettlement Program
for returnees in Central Bosnia Canton.
(EC-funded project) (ALD contract)
Civil Society
Officer
Establishment of Civil Society Development Program:
Designed/managed EC-funded grants scheme for NGO and local
authority initiatives in social, education, cultural and media sectors
Jan - July
1998
(full-time)
Central Bosnia UNDP: Social Reconstruction Project in
divided Gornji Vakuf in Central Bosnia
(SSA contract)
Program
Manager
Assisted establishment of NGO Civil Society & Economic
Development Resource Center including training of local staff.
Supervised Field Office exit and local continuity strategies
7. July 1995-
June1996
Croatia with
travel to
Bosnia
Marie Stopes International UK: Bosnia
Emergency Program
MSI Int’l
Representative
Sole international staff member of social & health care program for
IDP/refugee women during NGO’s program's transition to localization,
supporting local Executive Director and HQ London on transition
strategy. Regular travel to Bosnia to fields under siege.
1989 to 1995:
Worked as an English Language Teaching Advisor for the British Council in Russia (Siberia), Hungary and Croatia.
1975 to 1989:
Worked in UK, Egypt and Jordan as an English Language Instructor and Teacher Trainer; and as Research Assistant at the Institute of Development Studies, Sussex
University (UK) and in Kenya.
15. TRAINING MANUALS AND OTHER PUBLICATIONS
Multi-media training packages for Danish Refugee Council in Abkhazia, 2013 – June 2015: PowerPoints, supporting materials, facilitators’ guidelines, participants’ reference
manuals on the following topics:
- Child Rights
- Trust Building and Conflict Resolution in a Multi-Cultural Environment
- Environmental Education
- Gender Education
- Project Cycle Management for community-based projects
- Entrepreneurship for small and medium enterprises
All training packages are on the DRC website for adaptation and use by DRC staff working worldwide.
Multi-media training packages for partners of Tetra Tech DPK’s Access to Justice Program in Iraq, March 2013-June 2015, including PowerPoints, supporting materials,
facilitators’ guidelines, and schedules on the following topics:
- Strategic planning for diversification and localization of funding income
- NGO Governance with focus on separation of Governance and Management functions
- Monitoring and Evaluation: Basic purposes, quantitative/qualitative data collection methods, principles of triangulation, analysis and reporting
- Committee development
- Best practices in recruitment procedures
- NGO networking and coalition models
USAID-funded Winrock International-implemented Action for Combating Trafficking (ACT) program. October-November 2009:
- Human Trafficking Laws and Survivor Support: Training Module for Law Enforcement Agencies. Facilitator’s Manual.
- Promoting Safe migration and Preventing Human Trafficking: Training Module for Migrant Recruiting Agencies. Facilitator’s Manual.
USAID-funded IREX-implemented Young Women’s Development Program in Egypt July 2009:
- Assessing Youth Needs and Project Feasibility in Your Community. Reference Manual.
- Young Women’s Leadership Development in Egypt. Reference Manual.