Bastiaan LE COMPTE is an experienced freelance ICT business analyst and developer based in Belgium with over 30 years of experience in various roles including IT trainer, developer, business analyst, project manager, and security administrator. He has extensive experience in business analysis, process modeling, database management, and application development using technologies such as C#, .NET, PHP, and SQL. He is seeking new opportunities to apply his skills in business analysis, process improvement, and mobile application development.

1. Bastiaan LE COMPTE
Experienced Freelance ICT-Business Analyst And Developer
Problem-Solver, Bridge-Builder; Analytical, Result-Driven, Easy Communicator At All Levels.
(Phone +32 (0)477 443 441, email bastiaanlecompte@outlook.com, living in Belgium)
Career Path
From IT trainer, tester, developer, high-level support and migration/roll-out coordinator, to ISRM audit administrator, IAM access modeler, international
business coach / team leader and functional / business / data / risk & compliance process analyst, I can offer an extensive professional experience. Currently
extending my knowledge and experience to C# .NET mobile multi-platform business app development.
Education
 Bachelor, Major Computer Science – European University (1985).
 Bachelor of Bus. Admin. (BBA) – European University (1984).
 A2 Electronics – Telecommunication (1982).
Certifications
 2002: ITIL basics, Project Management foundation (Incl. Prince 2)
Language Skills
 Dutch: native, fluent; French & English: fluent; German: basics.
Soft Skills
 Easy communicator at all business and technical levels.
 Business- as well as ICT-oriented, bridge-builder, team leader.
 Analytical, systematic, methodical, problem-solver.
 At ease with multicultural & international teams of any size.
 At ease working independently.
 Self-motivator and result-driven, stress-resistant.
Technical Skills (PM, Bus. Analysis, Func. Analysis, Tools, Dev.)
 Partial technical PM, incl. RFI/RFP creation, vendor negotiations
 Business process analysis risk and compliance
 Master data analysis, quality control and process enhancement
 Business role modeling, incl. SoD simulation and mitigation
 Business analysis: as-it, to-be, gap analysis, feasibility study
 Process analysis and design, BPMN, UML basics
 IAM app/system/drive IT access modeling, RBAC, SoD
 Functional analysis, incl. requirements, use cases, UAT
 Data analysis, incl. SQL Server / MySQL / MS-Access SQL reporting
 Tools: Visio flowcharting, BPMN, MS Project basics
 Tools: MS Office (all versions of Word/Excel/Powerpoint/Access)
 Development: C# .NET; Agile, Scrum basics
 Development: HTML, CSS, JS, MySQL, PHP, VBA
 Development: Cobol, mainframe scripting, macro scripting
Since/Year
2010
2013
2010
2007
2001
2001
2010
2003
1995
2010
1995
2014
2003
1985

2. Experience
Analyst-Developer at Beaulieu International Group
2014 (current function)
 Proprietary MS Access / SQL Server app. Maintenance / development.
 C# .NET cross-platform mobile development (iOS, Android, Microsoft).
Business Analyst Risk & Compliance at GlaxoSmithKline (GSK)
2013-2014 (9 months, till hand-over to “big 4” consultant)
 As-Is/To-Be security risk and compliance analysis.
 Global and Local Standard Operating Procedure (SOP) creation.
 Security process design and enhancement using BPMN.
Business Data Analyst (Data Quality & Alignment) at Elia
2012-2013 (10.5 months, till end of budget)
 Master database alignment and cleanup As-Is/To-Be analysis.
 Data analysis, data entry and maintenance process analysis.
 MS Access/SQL Server-based reporting and follow-up tool creation.
 Company data quality Wiki pages setup.
Personal comments from Mr S. Stroobants, my hierarchical and functional Manager: “Working with Bastiaan, in our data quality and migration project, was a real pleasure. Thanks to his
drive, the developed tool became a useful instrument in business processes. If there will be a new opportunity to work together, I won't hesitate.”
IAM System Modeler at BNP Paribas Fortis
2010-2011 (13.5 months)
 BNPP Fortis ICT asset permission definition management.
 Asset modeling operational runbook design, based upon IAM, RBAC
(role-based access control) and SoD (segregation of duties) principles.
 Verification and reporting SQL Server query creation.
Tech Support Team Leader, Marketing Analyst at NewellRubbermaid
2010 (10.5 months, till hand-over to permanent)
 Technical project management, incl. market analysis, RFI/RFP creation
and follow-up, budget estimation and vendor negotiations.
 Customer Care business analysis and process modeling.
 Data analysis / mining and social marketing for the global Contact
Center (enhancing customer satisfaction and 1st call resolution rate).
 Tech support coordination (Belgium, Netherlands, Hungary and SA).
Online Business Builder at Globalincomestrategy.com
2009 (12 months)
 Business analysis concerning online/offline business solutions and
training products for small/personal/home business owners.
 Functional analysis, developing, testing, marketing and installing web
solutions.
 Online network/attraction/viral marketing methods training.
 Multilingual end-user training and coaching.

3. Business Modeler, Security Administrator at Belgacom
2007-2008 (14 months)
 Central User Access Management security and SoD application
modeling in all operational environments, incl. scenario testing.
 User account and role data collection and processing; targeted
reporting to Auditors and user communities.
ISRM Audit Administrator at Fortis Bank
2007 (4 months, till birth of second child  short career pause)
 Audit assessments for IST Security and Risk Management (ISRM).
 Ensuring respect of the audit process schedule, gathering on-time
updates from recommendation owners.
 Management dashboard and report creation.
 MS-Access audit follow-up tool (VBA) enhancement.
 ISRM department’s business process (re)modeling.
User Security Administrator at Axa-Tech
2006-2007 (5 months, urgent short-term team extension)
 Eliminating permanent backlog of 400 daily open calls for 6000 users.
 Access rights management using Microsoft Active Directory, MS User
Manager, MS domain and local / global access group management.
 Analyzing and standardizing existing user access rights.
International Business Consultant at New Europeans
2003-2006 (20 months)
 Business analysis and process modeling for international sales
business creation.
 Functional analysis and web CMS development (PHP, JS, MySQL).
 Building and managing a team of 75 consultants in 20 countries.
 Online multilingual team coaching (required occasional travel).
International Security Trust Monitor/Supervisor at Johnson & Johnson
2003 (4 months, short-term team extension for project phase II)
 Supervising local PKI token deployment teams and enforcing
procedure compliance within J&J companies (EMEA region).
 Assisting local helpdesks with client software deployment.
 Providing local PKI token loading training (occasional travel).
Context: roll-out of a VPN / PKI token key-based remote access system for 60,000 users worldwide.
Personal comments from Mr. D. Davies, Project Manager, to the team: “Please accept my personal thanks for all the hard work and effort over the last few months, which has achieved what a
lot of people thought impossible not so long ago.”

4. Assistant Manager, Tech Support Team Leader at Isabel
2001-2003 (17 months)
 Assistant Technical Support Manager.
 Support structure business and process analysis (As-Is).
 Streamlining feasibility study creation (To-Be).
 Third line technical support Team Leader.
Migration Supervisor at Fortis Bank
2000 (6 months, till end of project)
 Preliminary client hardware and OS configuration analysis.
 Application software evaluation and security compliance testing.
 External/internal developers/installation teams/user coordination.
 Post-migration control within each department.
 Post-migration issue resolution coordination.
Second Line Roll-out Support at DaimlerChrysler Belgium Luxembourg
1999-2000 (14 months)
 Testing, training and on-site second line support for an ERP pilot
application, including belgian legal and analytical accounting, in view
of national and international roll-out.
 Test scenario development and execution (UAT).
 MS Windows 2000/Exchange 5 server installation/configuration.
European Second Line application Support at Baxter
1995-1998 (freelance after this function)
 European second line applications support on proprietary ERP system.
 MS-Access user access reporting tool development, linked to AS/400.
Project Manager Assistant, Trainer, Tester at Mercedes-Benz
1990-1995
 Assistant to the Project Manager on pilot and national rollout of new
warehouse management and marketing systems. Occasional travel.
 Theoretical and practical training creation in Dutch and French.
 Test scenarios (User Acceptance Testing) development and execution.
 Direct marketing query creation (internal and external sources)
 Second line support and user training.
 Sophisticated real-time warehouse simulator development.
Different Missions
1985-1990
 Short-term missions as 1st line / VIP support, developer (COBOL,
macro development, IBM mainframe scripting), mainframe operator,
client / server / networking hardware / software installer, assistant
accountant.
 Two 1-year terms as IT trainer (1988-1990).