Helena Teresa Ferreira Da Lança Lopes Zêgo has over 20 years of experience working in administrative roles for the Palmela Town Hall in Portugal. She currently works as a Technical Assistant in the Office of Recovery of the Historic Center of Palmela. Previously, she held positions such as Secretary to the Director of Urban Planning and Administrative Assistant in the Urban Planning Department. Zêgo has a Bachelor's degree in Social Science with a focus on Sociology. She is proficient in Portuguese and has intermediate skills in English, French, Microsoft Office, and computer applications used by the Town Hall.

1. Europass
Curriculum Vitae
Personal information
First name(s) / Surname(s) Helena Teresa Ferreira Da Lança Lopes Zêgo
Address(es) Rua Infante D. Henrique, nº 59 - 1º Esq., 2955-196 Pinhal Novo, Portugal
Telephone(s) (00351) 21 288 10 31 Phone: (00351) 93 561 0122
Fax(es)
E-mail hteresalopes@gmail.com
Nationality Portuguese
Date of birth 26th July 1973
Gender Female
Desired employment /
Occupational field
Technical Assistant to the Office of Recovery Historic Center of Palmela –
Palmela Town Hall
Work experience
Dates From 2007 until today and from 1998 to 2003
Occupation or position held Administrative in Office of the Recovery Historic Center of Palmela
Main activities and responsibilities - Carry out all administrative tasks related to the service;
- Service to the public;
- Responsible for management alternatives;
- Make recordings and consultations on various computer applications.
Name and address of employer Palmela Town Hall, Largo do Municipio, 2954-001, Palmela
Type of business or sector Public Services
Dates From 2003 to 2007
Occupation or position held Secretary to the Director of Urban Planning Management Department
Main activities and responsibilities - Marking of director meetings;
- Participation in meetings of the Department;
- The public service (telephone);
- Absence Management Department staff;
- Make recordings and consultations on various computer applications.
Name and address of employer Palmela Town Hall, Largo do Municipio, 2954-001, Palmela
Type of business or sector Public Services
Dates From 1993 to 1998
Occupation or position held Administrative of Urban Planning Management Department
Main activities and responsibilities - Carry out all administrative tasks related to the service;
- The public service (telephone);
- Organization of the process;
- Make recordings and consultations on various computer applications.
Name and address of employer Palmela Town Hall, Largo do Município, 2954-001, Palmela
Type of business or sector Public Services
Education and training
Page 1/3 - Curriculum vitae of
Zêgo Helena
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2. Dates September 2008 to June 2012
Title of qualification awarded Graduation in Social Science - Sociology
Principal subjects/occupational skills
covered
General Sociology I (12) and II (14), General Anthropology I (11) and II (16), Introduction to Social
Sciences (13), Introduction to Law (10), Introduction to Political Science (14), The Contemporary Social
Problems (10), Introduction to Economics (12), Principles of Management (11), Demography (12), the
Methodology Social Sciences – quantitative (10) and qualitative (10); Psychopathology Agreement (15),
General Psychology (10), Social Psychology (13), Intercultural Psychology (17), Socio-anthropology of
Health (11), Sociology of the Family I (11) and II (10), Economic and Social History (12), Sociology of
Migration I (12) and II (11), Urban Sociology (11), Introduction to the Sociology of information (12);
Sociology and Society (10).
Name and type of organisation
providing education and training
Universidade Aberta (Public University)
Level in national or international
classification
12
Dates February to June 2006
Title of qualification awarded Training course for heads of sections - Palmela 2006 (120 hours)
Principal subjects/occupational skills
covered
- Management and Leadership Techniques (23h);
- Interpersonal relations and conflict resolution (23h);
- Quality Management (18h);
- Administrative Modernization (23h);
- Organization of the European Union (15h);
- The ethics of public service (18h).
Nom et type de l'établissement
d'enseignement ou de formation
CEFA - Study center and municipal training
Level in national or international
classification
15
Other (s) formation (s)
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
1999
1997
1996
- Participation in "Myth and Society" Conference
- Excel - PivotTables - 14 hours (pending certificate CEFA )
- English - Relations - Initiation - 50 hours
- English - Relations - Development - 50 hours
- Data Analysis with SPSS ( Statically Package for the Social Sciences ) - 35 hours
- Management of attendance / punctuality and implementation of working hours in the public service - 21
hours
- Computer Application SIDAM – 7 hours
- Computer Application MyMillenium – 2 hours
- SIADAP Rated - 1.5 hours
- Right of links, careers, salaries - Law n º 12A/2008 and New labor contract system in public (RCTFP ) -
Act No. 59 /2008 - 14 hours
- DAM Computer Application - Module Document Management - 3.5 hours
- New law on local finances - 14 hours
- Basic skills in information technology – 7 hours
- Schematic holiday Fouls and Licensing - 28 hours
- Code of Administrative Procedure - 21 hours
- Secretariat – 7 hours
- Management of private work - 28 hours
- Worksheet and graphical analysis (Excel) Level I - 28 hours
- Interpersonal and Organizational Development - 18 hours
- POCAL and Markets – 3 hours
- Public Treatment - 18 hours
- Microsoft Outlook 2000 - 12 hours
- Ethics , social organization and characterization - 18 hours
- Public Treatment - 28 hours
- Aerobics Classes II - Intermediate Level – 9 hours
- WinWord - 21 hours
- In Windows - 21 hours
Page 2/3 - Curriculum vitae of
Zêgo Helena
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3. Personal skills and
competences
Mother tongue(s) Portuguese
Other language(s)
Self-assessment Understanding Speaking Writing
European level (*) Listening Reading Spoken interaction Spoken production
English B2 Independent B2 Independent B2 Independent B2 Independent B2 Independent
French B1 Intermediate B1 Intermediate A2 Basic A2 Basic A2 Basic
(*) Common European Framework of Reference for Languages
Social skills and competences Interaction with others in formal or informal settings, with capacity for dialogue and discussion of ideas.
Usually is interested in debates and defend her points of view in a healthy way.
Verbal skills appropriate to different social situations. Has shown ability to adapt to new contexts,
whether personal, academic or professional nature, responding in a satisfactory or good to the demands
placed upon it so.
Organisational skills and
competences
Gives good results in the management of human and material resources. Good relationship with the
team's work. Presents suggestions for improvement. Daily contact with customers.
Technical skills and competences Participation in social support groups for children in the Bela Vista neighborhood in Setúbal.
Computer skills and competences Basic computer skills (Word, Excel, Access, PowerPoint).
Artistic skills and competences Interest in writing, film, music and dance.
Other skills and competences
Driving licence B and B1
Additional information Can be contacted by phone or email.
Annexes
Page 3/3 - Curriculum vitae of
Zêgo Helena
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© European Union, 2004-2010 24082010