Mahmoud Mostafa Raafat is applying for an IT Technician position. He has over 15 years of experience in IT support including managing users on Windows servers, helping with hardware issues, and administering websites. His qualifications include Microsoft certifications and experience with Windows, networking, software like Office and Photoshop, and databases. He is seeking a role where he can apply his technical skills and experience solving IT problems for a company.

1. Mahmoud Mostafa Raafat
19, Al Nakhil St., Haram, Giza, Egypt
0105645912 / 0110693421
md.mostafa1@ymail.com
OBJECTIVE
To achieve meaningful employment with a company as an IT Technician, which will allow me to
address and solve your company’s technical needs, by applying my experience within the areas of
IT Technician
OVERVIEW OF QUALIFICATIONS
 Operating System: Win Xp Microsoft , Vista and 7
 Very Good work with Network.
 MS Access (Database Design).
 Good Working with HTML Code.
 Good knowledge Photoshop.
 Good working with (MS Office).
 Communication application: (Microsoft Internet Explorer, Google Chrome).
 Ability to work well under pressure.
 Strong problem solving ability and teamwork.
CERTIFICATIONS
 MCSE Course [until Now].
 October 2008, Amac Course Windows 2003 Administration
 August 2007, Amac, Course Administrating Microsoft SQL Server 2000 Database.
 July – September 2005, Amac, Course Microsoft Visual studio.Net using C#
developing windows Application with Ado.Net, developing web Application with
Asp.Net & Ado.Net.
TECHNOLOGY
NETWORKING / INFORMATION ASSURANCE (IA):
 File Sharing.  DHCP
 Backup  TCP/IP
 Printer
OPERATING SYSTEMS:
 Windows XP - Vista ultimate – 7 ultimate
 Windows server 2003 Enterprise
SOFTWARE:
 MS Office 2007 / 2010
 Photoshop cs 4
 Paragon partition manager for server and default OS.
 Symantec Ghost Solution.
 WS-FTP Pro
 Front Page
 Symantec 10 for server & bit defender Antivirus
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2. Mahmoud Mostafa Raafat
19, Al Nakhil St., Haram, Giza, Egypt
0105645912 / 0110693421
md.mostafa1@ymail.com
EMPLOYMENT HISTORY
Edar Real Estate, Mohandeseen, Giza, Egypt February 2006 ~ Present
IT Manager
 Manage users and give them permission to looking in
data using windows server 2003, and take a backup from
data.
 Help desk (Help all users in work how to use all applications and resolve problems may be
appear to them in web application or windows applications)
 Resolve network problems (responsible to improve connections with users and hardware
problems may happen)
 Web editor and administrator (edit data in web sites we have using html and Photoshop -
resolve links between data and take a backup from data in website, give users accounts to add
new data in website and manage it).
 Hardware computer problems
PERSONAL DATA
 Date of Birth: 15/6/1982
 Military status: Exemption
 Marital status: Marred
EDUCATION
1999 – 2003, High Institute for computer, Cairo, Egypt.
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