Tarek Adly is an IT support specialist seeking a position in IT development or system and network administration. He has over 10 years of experience in technical support roles, including positions at Egypto German Office Supply, Bios Computer, and International Electronics and Computer Center. He has various technical certifications including MCP, MCTS, ICDL, and MCITP. He has skills in installing, maintaining, and troubleshooting Microsoft operating systems, Active Directory, and backup management.

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Tarek Adly
IT Support Specialist
tarekadly85@live.com | +20-12-21139103 +2-03/5776344
43 Rasim Bey Street Schutz Tram Station - Sand District Alexandria
OBJECTIVE I am seeking a post in IT development or system and Network administration. I
would like to develop the interpersonal skills required, gain knowledge and
empower my experience in developing, implementing and supporting IT systems.
I believe that I possess many traits that will allow me to excel in these fields. I
would greatly like to utilize and enhance the various knowledge and skills I have
developed in IT. This will help me to plan and evaluate future study and career
development in this area.
CERTIFICATIONS
CERTIFICATE OF
ATTENDANCE
TECHNICAL SKILLS
EXPERIENCE
 MCP : Microsoft Certified Professional.
 MCTS: Server Virtualization with Windows Server Hyper-V and System
Center. (Microsoft Specialist).
 ISI Alex: International Computer Driving License (ICDL).
 Cisco certification: IT Essentials Hardware and Software.
 MS Advanced Technical Workshop.
 MCITP 2008: Enterprise Administrator.
 EAAC Group Training: Technical Support.
 Diploma in computer Principles of Computer Networks.
 Diploma in computer maintenance Software & Hardware Maintenance.
 Installing, maintaining and troubleshooting Microsoft Operating Systems
(Client and Server).
 Implementing and configuring Active Directory.
 Backup Management, Resorting and Recovery.
 Troubleshoot system and network problems.
 Troubleshooting hardware and software problems and knowledge of most
types of hardware and software components, computers and their
architecture.
[ IT SUPPORT] Egypto German Office Supply (egos)
November2015-Till Now
[Helpdesk Engineer] Bios Computer for maintenance & Network
August 2015- November2015
[IT SUPPORT] International Electronics and Computer Center. (N.E.C)
November 2014- JULY 2015 www.nec-eg.com
Provide a technical solutions and support for clients.
Design the network infrastructure and install all the network equipment such as
Rack, Patch panels, Switches, IP Cam, CCTV Cam, Computer collecting and
maintenance.

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[System Support] Google Store
February2014–till now FREELANCE
Computer collecting and maintenance, ADSL Service.
[ Assistant Customer Support SPECIALIST ]
Financial Services Company (FSC) National Technology Group (NTG)
March2010 – January2011 http://www.fsc-egypt.com
 Solving the problems of the smart cards, POS device and program.
[Data Entry & Assistant Customer Support SPECIALIST]
Aviation Information Technology (AVIT)
June2009 – January 2010 http://www.avit.com.eg
DATA ENTRY IN THE SYSTEM SMART CARDS PROJECT UNDER THE
SUPERVISION OF BOTH: THE MINISTRY OF SOCIAL SOLIDARITY, THE
MINISTRY OF STATE FOR ADMINISTRATIVE DEVELOPMENT AND MINISTRY
OF SUPPLY AND INTERNAL TRADE
 Solving the problems of the POS Program and Smart Card.
[Sales representative] United international company
June 2008 – September 2008 https://uicegypt.wordpress.com
 Sale of hi-technology products. Atlas Talking Dictionary.
 Muse speaking (Read). Listen & speak English course.
 Mine camera
[Data Entry] Continental - Digitization Co.
November 2007– February2008
 Data entry and data references in system Smart Cards project under the
supervision of both: The Ministry of Social Solidarity, The Ministry of State
for Administrative Development and Ministry of Supply and Internal Trade.
EDUCATION [INSTITUTE OF COMPUTER AND INFORMATION SYSTEMS ABU-QIR], ALEXANDRIA
BSC OF MANAGEMENT INFORMATION SYSTEMS. – GRADUATE 2007
PERSONAL SKILLS  Ability to work under pressure.
 Working well with others.
 Ability to deal with people diplomatically.
 Always inclined to learn new technologies.
 Good experience in managing problems (technical and administrative).
LANGUAGES SKILLS
PERSONAL DETAILS
 Arabic : Native.
 English: Good
Profile: Male, 23th December 1985, Married with three children.
Nationality: Egyptian. Driving License: Valid.
Current Location: Alexandria, Egypt. Complete the service Military.
https://eg.linkedin.com/in/tarekprofile
REFERENCES MOHAMED FOUAD, MAINTENANCE MANAGER
BIOS COMPUTER - BUILDING 6 FLAT NO. 1, EL MOASKAR EL ROUMANY ST.,
ROSHDY-ALEXANDRIA 03-5226565
NOHA SEIF , RESPONSIBLE MAINTENANCE DEPARTMENT
INTERNATIONAL ELECTRONICS AND COMPUTER CENTER ( NEC )
+2 03 575 4383 - 03 576 3914 - 01220716277
REFERENCES – Available on request

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