Maybhelle Fernandez is seeking a position that allows her to maximize her potential and contribute to a company's success. She has experience in customer service roles, most recently as a customer service assistant at a Max's Restaurant franchise, as well as internship experience in housekeeping, food and beverage, and banquet services. Fernandez holds a diploma in hospitality and restaurant services from STI College Vigan.

1. MAYBHELLE A. FERNANDEZ
Rizal, Cabugao, Ilocos Sur, Philippines
Mobile No.: (+63) 997-632-9400
Email: mfernandez050511@yahoo.com
PROFESSIONAL OBJECTIVE
To maximize my full potential and to enrich my knowledge and experience as well as to contribute to the
success of the company I will be joining in by helping in achieving its goals and objectives.
PROFESSIONAL EXPERIENCE
SKYFOODS CORPORATION
FRANCHISEE OF MAX’S RESTAURANT
Mena Crisologo Street, Barangay 1,
Heritage Village, Vigan City, Ilocos Sur, Philippines
February 11, 2014- Present
Work Description: CUSTOMER SERVICE ASSISTANT
 Acts as first link to customers as our crew prepare the table and chair before our
customer enters the restaurant.
 Presents the menu to the customers, recommends the best seller of the restaurant and
assists them on their orders, follow ups and other needs and requests.
 Manages the Max’s Bakery and responsible on selling its merchandise.
 Works with other CSAs to do sales calls to increase restaurant’s exposure to prospect
customers.
 Attends to other customer’s inquiry on other restaurant offerings.
INTERNSHIP
ASTORIA PLAZA
15 Escriva Drive, Ortigas Business District,
Pasig City, 1600
Metro Manila, Philippines
April 15, 2012 – May 9, 2012
Work Description: INTERNSHIP (192 HOURS)
Housekeeping Department, Food & Beverages Department, Banquet Services
 Prepares, cleans and fixes rooms of our guests to maintain its cleanliness and
orderliness.
 Serves guests on their orders on the hotel’s bar.
 Attends to guest’s request on room’s supplies.
 Helps in preparation of banquet for Banquet Services.
 Serves the food to the guests.
 Executes assigned tasks by our supervisor.

2. EDUCATIONAL ATTAINMENT
STI COLLEGE VIGAN
Vigan City, Ilocos Sur, Philippines
DIPLOMA IN HOSPITALITY AND RESTAURANT SERVICES
2010-2012
BACSIL NATIONAL HIGH SCHOOL
San Juan, Ilocos Sur, Philippines
March 2006
REFARO SAN JUAN ELEMENTARY SCHOOL
San Juan, Ilocos Sur, Philippines
March 2002
PERSONAL INFORMATION
Date of Birth: May 19, 1990
Place of Birth: Barangay Refaro, San Juan, Ilocos Sur, Philippines
Citizenship: Filipino
Gender: Female
Civil Status: Married
Religion: Roman Catholic
Language/Dialect: English, Filipino, Iloco
CHARACTER REFERENCES
MARIA REBECCA T. JULIALES
P&O Crew
Magsaysay Maritime Corporation
+63 915 319 0254
GYNEIL CORNELIO
Restaurant Manager
Max’s Restaurant Vigan
+63 915-957-45-10
+63 977-977-89-99
HAIDEE PESTILOS
School Supervisor
STI College Vigan
Vigan City, Ilocos Sur
+077 772-86-98