1. Jagdeep Tiwana
79 WoodloesAvenue North
Warwick
Warwickshire
CV34 5YX
Mobile number: 07453711115
Home number: 01926 494160
Email: jagtiwana79@gmail.com
Experience in business and administration role, data imputing working in
the pensions department with Warwickshire County Council which I am
currently in and also working part time at Sainsbury as a Checkouts
Assistant.
Qualifications – GCSE
Maths - C
English - B
Science (BTEC) - C
P.E - C
Religious Studies - C
Citenzenship - C
Economics -C
Business (BTEC) - B
ICT - B
Work experience
I am currently working part time at Sainsbury as a Checkout Assistant
every Friday evenings and Saturdays all day. I work on the checkouts
and give customerservice to any customerthat come into Sainsbury to
my checkout or throughout the store when I am not on the checkouts.I
also manage the self-checkouts and deliver customerservice. I started
working at Sainsbury in December2012 as a Christmas Temp and was
kept on ever since.
In my current role as an Apprentice,I work in the pensions
administration department of Warwickshire County Council pensions.I
assist in the membership side of the administration team, where I set up
new members on the Altair pension record keeping system,I write to
other administered authorities and external pension providers on behalf

2. of new members who have other pensions and are interested in the
possibilityof transferring their previous pensions into Warwickshire
County Council pensions. I update member’s recordswhere I have been
informed by email or post, that they have moved,changed hours, marital
status and ensure that the information that I update is accurate.
I also write to members that are overdue a refund of their contributions
that they have paid, as they have left the scheme and they meet the
criteria of getting a refund. Any general queries that members may have,
both active members and members that has left the scheme (deferred
members). OccasionallyI have answered the phone where a pensioner
has passed away. Even though this is not part of my current job, I still
respond to the caller by offering my condolences and making sure that
they know who I am passing the call to. I find that by putting myself in
the caller’s shoes, helps me to understand how they must be feeling and
make allowances for any upset.
Interests
In my spare time I like to play footballwith my friends,I like to watch
footballwith my dad, we go to Old Trafford in Manchester to watch
Manchester United play. I go out with my friends to the cinema or for a
meal. On Thursdays I go to Indian Martial Arts (Shin Kin). I like to play
basketball with my brother in the garden. I also like to listen to music in
my spare time.
References
Dawn Clutton
Team Leader
Phone Number; 01926 412682
Email: dawnclutton@warwickshire.gov.uk
Address: Treasury & Pensions
Warwickshire County Council
PO Box 3
Shire Hall
Warwick
CV34 4RL
HR Manager
HR
Phone Number: 08007076242
Email; hrss.empchecks@sainsbury.co.uk