The document is a curriculum vitae for Payal Sisodia. It summarizes her professional experience of over 3 years as a Customer Service Associate at First Source Pvt. Limited. Some of her key responsibilities included coordinating between different departments, resolving technical support issues for clients, and assisting with system problem resolution. She received several awards for her work including highest call resolution percentage in 2017 and annual top performer awards. Her educational qualifications include a B.A. degree from Barkatullah University and 10th and 12th standard from schools in Nagpur.