The document outlines the objectives and scope of a customer billing system for Dalagita Hair and Body Salon. The salon currently uses a manual billing process that is time-consuming and prone to errors. The objectives of the new system are to provide accurate billing computations, securely store customer records, streamline the billing process, and generate receipts. The scope of the system includes providing discounts, invoicing, performance reporting, and regulatory reports. The system is limited to the billing process and does not incorporate inventory management or credit card processing.

1. Customer Billing System of
Dalagita Hair and Body Salon
MEMBERS:
Christel Jane L. del Prado
Ma. Irish L. Malvar
Krezzel Anne Macalintal
Arthur Retardo
Jeason Ramiro

2. PROBLEMS:
• Do not have any computer-related system and compute manually when
billing.
• Too much time wasted in computing the total sales per day.
• Lack of data security.
• Too much time consumed in billing their customer.
• Inaccurate computations of bills.
• Difficulties when retrieving records and important files or
documentation.
• They were not giving invoices to their customers unless if the customer
ask for a receipt.
Customer Billing System of Dalagita Hair and Body Salon

3. OBJECTIVES:
• To provide a computer-based billing system for an accurate
computation of bills.
• To managed, stored, and secured the record in the database.
• To provide a secured and protected account for private information
inside the organization.
• To lessen the time, energy, and resources that was being consumed
when performing a billing for the customers.
• To provide an organize storage of files and easy access of records.
• To generate a receipt when performing a service.
Customer Billing System of Dalagita Hair and Body Salon

4. SCOPE:
• Discounting: System is capable of giving various types of discounts in
different services they sere offering to their customers.
• Invoicing: System performs billing inquiry, generate bills, process
deposits, perform account administration, maintain tax and fee
information, process financial information.
• Performance Reporting: It will provide performance reporting, ensure
quality-of-service (QoS) reporting, create management reports, and
generate regulatory reports.
Customer Billing System of Dalagita Hair and Body Salon

5. LIMITATION:
• Not concerned with the inventory.
• Do not accept credit cards
Customer Billing System of Dalagita Hair and Body Salon