2. 68 Tieroog Street, Eldorado Park 1811
Contact no: 0825171638/ 011299-3670
E-mail : celest.spandeel2@gmail.com
Celest Anastatia Ruth Spandeel
PERSONAL DETAILS
Full names: Celest Anastatia Ruth
Surname: Spandeel
E-mail: 27celest@mobileemail.vodafonesa.co.za
ID Number: 940720049081
Driver’s license: None
Language Proficiency: Afrikaans, English
EDUCATION
SECONDARY:
Institution: Eldorado Park Secondary School
Highest Grade Passed Grade 12
Subjects English, Afrikaans, Mathematical Literacy,
Life Orientation, History, Geography, Tourism
3. PROFESSIONAL SKILLS
.Attaining objectives through teamwork
.Window XP, MS Word and Excel
.Call Centre Training Crystal Careers Solutions
.Absa Basic Banking
PERSONAL ATTRIBUTES
.detailed oriented
.Analytical thinker
.Pro-active
.Resourceful
.Friendly and approachable
EMPLOYMENT HISTORY
1. Company : Esizwe Technology
Address : 146 Columbine Avenue Mondeor
Position : Personal Assistant/Receptionist’s
: Switchboard Operator
Period Employed : May 2013 to November
Responsibilities Data capturing off all invoices
Customer liaisons on outstanding payments
Reconciliation of all drivers travel expenses filing,
answering of phones and all other administration
Reference : Tariqa Deonarain
Contact : 0837811546
4. 2. Company : Cell C
Address : 10 Frasier Street, Johannesburg CBD
Position : Inbound call centre agent
Responsibilities : Dealing with customer complaints and queries and
effectively.
Period Employed : November to March
Reference : Godfrey Gomezulu
Contact : 0733795096
3. Company : Standard Bank
Address : 6 Simmonds, Johannesburg CBD
Position : Inbound call centre agent / Genesis Team
Responsibilities : Unsecured lending such as amending Overdraft and
Revolving Credit Plan Loans.
Closescustomeraccounts
Actionsdebitorderswitching
Actionssalaryswitchingrequests
Reversesfees
Updatescustomerprofiles Reorderscards
Changingstoporders
Interbank transfers and adding beneficiaries
Completes Self Service registrations
Transfersfundsbetweenaccounts
Providesbalancesandstatements
Dealing with clients, complaints, queries, debit
Debit order reversals
Mapping flows and Improving Methods
5. Data Capturing
Linking of accounts
Amending EAP limits and withdrawal limits
Verifying account information
Loadingstoppayments
ActivatingAccessbondfacilityonhomeloan
OpeningandUpgradingaccounts
PeriodEmployment : 17 March 2014 to Current
Reference : BeverleyScheepers
Contact : 0711158951
REFERENCES
Name: Mr C.J Morris
Position: Principal at Eldorado Park Secondary
Contact number: 011 945-3713
Name: Eva Johnson
Position: Self Employed, and Mentor
Contact Number: 0832629760 email Johnson.eva420@gmail.com
Name: Mandisa Ndamane
Position: Director and Tutor Crystal Careers
Contact Number: 011 026 1302 / 011 047 0604
Name: Priscilla Parkins
Position: Facilitator Absa Training
