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- 2004 was a year of change and improvement at CSX Corporation as financial results were encouraging, the safety record improved, and the business strategy focused on continued growth. - Key initiatives included the CSX ONE Plan to simplify operations, a network simplification effort for CSX Intermodal, and a management restructuring that reduced staff by 900 positions to create a leaner organization. - While progress was made in financial results and safety, continued focus on service improvements is needed to better meet customer needs and take advantage of trends that favor increased rail transportation usage.































































































































