Crystal Eddy has over 20 years of experience in shipping, receiving, and data entry roles. She currently works as a Shipping Clerk for RichardsWilcox, Inc. where she generates bills of lading, schedules carrier pickups, creates export documents, and performs data entry. Previously, she held similar shipping and receiving roles at Henry Pratt and SystemSensor, demonstrating experience in tasks like order picking/packing, shipping documentation, and use of systems like SAP and AS/400. She also has a background in returns processing and coordination from her time at Agco Parts Division.

1. CRYSTAL EDDY
2290 MayflowerDrive,AuroraIllinois60506
(630) 844-1164 * cg13eddy@aol.com
www.linkedin.com/in/CrystalEddy
RichardsWilcox,Inc.,AuroraIL
ShippingClerk/Data Entry
9/19/17 to present
Generate all bill of ladingsforshipmentstobe pickedup. Call all carriersto schedule pickups. Create
exportdocumentsforshipmentsgoingoutof the country. Confirmshipmentsforsystemtoinvoice
overnight. DataEntry of all laborcards of shop employees.Inputof workorders,time,andpieces.
Balance of labor hours. AS/400
HenryPratt, Aurora,IL
Shippingand ReceivingClerk– as a temp
8/29/16 – 5/10/17
Generatedall bill of ladingsforshipmentstobe pickedup. Calledinall carrierstoschedule pickupas
well asspecial carriers. Make flatbedarrangements forpickupof large product. Shippedhazardous
material viaLTL, UPS, and/orcarrier required. Make callsforsame day pickupanddelivery. Confirmed
shipmentsforsystemtoinvoice overnight. Receivedinproductdailythatcame inLTL or UPS. Removed
packinglistfromproduct,enteredpurchase order,part,andquantityintosystem, andgenerated
receivertagto place onproduct for stockpersonto putaway. Ran TMS to generate shipping
documents.
HenryPratt, Aurora,IL
Shippingand ReceivingClerk– full time employee
2012 – 2016
Generatedall bill of ladingsforshipmentstobe pickedup. Called inall carrierstoschedule pickupas
well asspecial carriers. Make flatbedarrangementsforpickupof large product. Shippedhazardous
material viaLTL, UPS, and/orcarrier required. Make callsforsame day pickupanddelivery. Confirmed
shipmentsforsystemtoinvoice overnight. Receivedinproductdailythatcame inLTL or UPS. Removed
packinglistfromproduct,enteredpurchase order,part,andquantityintosystem, andgenerated
receivertagto place onproduct for stockpersonto putaway. Ran TMS to generate shipping
documents.

2. SystemSensor,St.Charles,IL
ShippingClerk
2011 – 2012
Generatedandprintedpickslipsforwarehousepersonneltopick/packparts. Calledcarrierstoschedule
pickupof ordersto be shipped. Printedbill of ladingsforshipments. Administeredcorrectionsof
weightsonbillsof ladings. GeneratedinvoicesthroughSAPforshipmentsgoingoverseas. Developed
some knowledgeof SAPsystem.
Agco PartsDivision,BataviaIL
Returns ClerkCoordinator
1996-2010
Inputdata intosystemAS/400. Communicatedandtroubleshootwithcustomers/dealersondailybasis
aboutcredits,shortages,anddamagestoshipments. Faxedandscannedinformationto
customers/dealers. Authorizeddealerstoreturnexcesspartsanddeniedreturnof parts. Issuedcredit
to customer/dealeraccounts. Filedclaimswithtrafficdepartment. Identifiedshortparts,pulled
packinglists,obtainedproof of deliveryfromcarriers,anddeterminedwhethercredittobe issuedor
denied.
Tracked/TracedUPS,FedEx,andtruck shipments. Gatheredinformationonshipment(whethershort,
damaged,notdelivered) tofileclaimwithtrafficdepartmentsotrafficdepartmentcouldfileclaimwith
carrier (bill of lading,proof of delivery,packinglist). Issuedcore creditsandvendorcredits. Issued
creditsto internationalcustomer/dealers(MexicoandEngland). Enteredordersintosystemfromphone
callsof dealersorderingpartsandfaxedinorders. HelpedwithMonthlyandAnnual returnof parts.
ADDITIONALEXPERIENCE
DFT Lighting,ElginIL,ComputerOperator, 1994-1995. MonitoredAS/400 on dailybasis.Assistedusers.
Printedreportsandinvoicesandcopiedspool filestothe convertedtomicrofiche. Submittednightly
jobs.
HollywoodCasinoof Aurora,AuroraIL, ComputerOperator, 1993-1994. MonitoredAS/400 ondaily
basis. Printedvariousreports. PerformeddailybackupsandIPL.