The document discusses the importance of focusing efforts on key customers who provide the most value. It notes that on average, 20% of customers account for 80% of sales and profits. This means the top 20% of customers are 16 times more valuable than the bottom 80% of customers. Losing a key top 20% customer can significantly impact profits, so maintaining strong relationships with these valuable customers should be a priority.
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In a Venture Capital world that is obsessed with growth, recurring revenue and software as a service, after you validate that you have a solution that people are willing to pay for, there is an entire new world ahead of you in scaling that venture. For many, this involves an entirely new language and set of metrics to manage the business. For the startup that wants to make the leap to scale up and fast growth this should serve as a starting point for key insights and metrics for that journey.
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Building the Billion dollar SaaS Unicorn for 2018Kelly Schwedland
In a Venture Capital world that is obsessed with growth, recurring revenue and software as a service, after you validate that you have a solution that people are willing to pay for, there is an entire new world ahead of you in scaling that venture. For many, this involves an entirely new language and set of metrics to manage the business. For the startup that wants to make the leap to scale up and fast growth this should serve as a starting point for key insights and metrics for that journey.
Milestones for funding new ventures : Traction PointsKelly Schwedland
Traction is an elusive term thrown around by every Venture Capital firm when discussing interesting ventures to invest in. As an entrepreneur looking for funds, finding investors is really about understanding which investors you should be talking to and what you need to have to show them. Using lean startup principles build out your idea with more efficiency, less waste and better results. Understand what investors want to invest in, and prioritize your efforts.
Do you need to present the CAC ratio to the management and team members through a presentation? SlideTeam has come up with content ready CAC ration PowerPoint presentation slides. Use this customer acquisition cost PPT presentation to represent the price associated in convincing the consumer to purchase a product or service. This customer relationship management cost presentation covers a slide on the ideal acquisition cost model, customer acquisition cost, the cost estimate to acquire a customer, and CAC by channels. This customer service PPT presentation will help you decide the worth of the customer of a company. With the help of this customer acquisition cost presentation PPT, you can highlight the concept of customer relationship management, customer lifecycle management, customer lifetime value, CAC e-commerce, customer experience, customer services, customer satisfaction and more. Our researchers have researched the content of the presentation, and our graphics designers have converted it into an impressive presentation. Using graphs and charts visuals, you can easily demonstrate the variation in the cost of customer acquisition. Let this presentation be the best tool to impress your audience. Our Cac Ratio PowerPoint Presentation Slides don't allow flash points to develop. Be able to handle disagreements.
How to Boost Your Profits by 101%!
Learn proven, practical and easy to implement techniques. Master your Business Engine and Rev up your Sales and Profits to drive your business to the Success you desire.
Do you need to present the CAC ratio to the management and team members through a presentation? SlideTeam has come up with content ready CAC ration PowerPoint presentation slides. Use this customer acquisition cost PPT presentation to represent the price associated in convincing the consumer to purchase a product or service. This customer relationship management cost presentation covers a slide on the ideal acquisition cost model, customer acquisition cost, the cost estimate to acquire a customer, and CAC by channels. This customer service PPT presentation will help you decide the worth of the customer of a company. With the help of this customer acquisition cost presentation PPT, you can highlight the concept of customer relationship management, customer lifecycle management, customer lifetime value, CAC e-commerce, customer experience, customer services, customer satisfaction and more. Our researchers have researched the content of the presentation, and our graphics designers have converted it into an impressive presentation. Using graphs and charts visuals, you can easily demonstrate the variation in the cost of customer acquisition. Let this presentation be the best tool to impress your audience. Our Cac Ratio PowerPoint Presentation Slides don't allow flash points to develop. Be able to handle disagreements.
How to Boost Your Profits by 101%!
Learn proven, practical and easy to implement techniques. Master your Business Engine and Rev up your Sales and Profits to drive your business to the Success you desire.
SDL surveyed nearly 3000 consumers across 9 countries and 3 generations about their single or most prominent points of CX failure and CX success over the last 10 years, how they behave as a result and the impact on a brand. Download the report to learn where the points of failure occur, how different generations and regions classify failures, how different consumers respond to failure and what can be done to take advantage of this wakeup call and avoid failure fallout.
"No Decision": The blind spot that prevents lawyers from doubling their incomeMike O'Horo
Not “a blind spot.”
“The blind spot...”
Yes, we’re saying there is one thing that, all by itself, robs you of the income your marketing and sales effort should produce.
If you fix only one thing, and change nothing else about how you pursue business, you’ll double your income without increasing your level of effort.
New Customer Acquirement Cost PowerPoint Presentation SlidesSlideTeam
Presenting new customer acquirement cost PowerPoint presentation slides. This is a new customer acquirement cost PowerPoint presentation slides. This is a one stage process. The stages in this process are cac ratio, customer acquisition management, new customer acquirement cost.
Download our content ready marketing performance measurement PowerPoint presentation slides and represent your business marketing performance report to the clients and management. This marketing performance management presentation PPT covers a slide on various essential aspects such as ideal acquisition cost model, customer acquisition cost, the cost estimate to acquire a customer, and CAC by channels. Using these marketing operations management presentation slides, you can showcase the organized management of marketing resources. Represent the procedures to accomplish the measurable profit in return on investment and efficiency while maintaining quality in client experience using this business performance management PowerPoint presentation. With the application of these template slides in your presentation, you will illustrate the concept of marketing operations management, performance management, media intelligence, marketing effectiveness, marketing automation, business performance management, marketing performance report and many more. Our motive is to provide a presentation that helps the customer to achieve the end targets. Our Marketing Performance Measurement PowerPoint Presentation Slides are emphatic. They add force to your gestures.
Client Acquisition Cost For Startups PowerPoint Presentation SlidesSlideTeam
Do you need to showcase the client acquisition cost to the management and team members through a PPT? SlideTeam has come up with ready to use client acquisition cost PowerPoint presentation slides. Utilize this consumer acquisition cost PPT presentation to showcase the cost associated in assuring the clients to buy a product or service. This customer relationship management price PPT presentation covers a slide on the ideal acquisition cost model, customer acquisition cost, the cost estimate to acquire a customer, and CAC by channels. This customer service PPT presentation will aid you to decide the worth of the consumer of a business. With the support of this customer acquisition cost PPT slides, you can illustrate the idea of customer relationship management, customer lifecycle management, customer lifetime value, CAC e-commerce, customer experience, customer services, customer satisfaction and more. Our researchers have researched the data of the presentation, and our graphics experts have converted it into an impactful presentation. Utilizing graphs and charts illustrations, you can quickly highlight the variation in the price of customer acquisition. Let this presentation be an essential tool to influence your viewers. Make a defining contribution with our Client Acquisition Cost For Startups PowerPoint Presentation Slides. Your ideas will help determine the future.
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big design, design, bigd, ux, user experience, customer experience, cx, usability, internet, customer
We bring to you to the point topic specific slides with apt research and understanding. Putting forth our PPT deck comprises of eighteen slides. Our tailor made Experience Curve Analysis Power Point Presentation Slides editable presentation deck assists planners to segment and expound the topic with brevity. The advantageous slides on Experience Curve Analysis Power Point Presentation Slides is braced with multiple charts and graphs, overviews, analysis templates agenda slides etc. to help boost important aspects of your presentation. Highlight all sorts of related usable templates for important considerations. Our deck finds applicability amongst all kinds of professionals, managers, individuals, temporary permanent teams involved in any company organization from any field.
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Do you ever wonder how to increase sales revenue for your business? Whether you manage a start-up, a small-to-medium business (SMB), or even a vast international enterprise; this presentation was designed to help you. So, in order to learn how to increase sales, first we need to understand the sales revenue formula…
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Our inbound marketing experts have put together this guide specifically for the lawn care and pest control industries! If you are a service-based company looking to grow your business online, this guide is for you. We're sharing our top tips & tricks from the experts at Coalmarch Productions & the creators of Sprowt.
www.getsprowt.com
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Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
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Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
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Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
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Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
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What is Enterprise Excellence?
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What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
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www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
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Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
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Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
1. READY?
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
2. PREMISE:
A
business
cannot
afford
to
lose
customers
from
it’s
top
20%
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
3. IF:
Your
business
has
100
customers,
it’s
likely
that
20
of
them
yield,
on
average,
1,600%
of
the
profit
vs.
the
boMom
80%
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
4. PREMISE:
Pursuing
new
customer
acquisiQon
is
1,000%
more
costly
that
keeping
exisQng
customers
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
5. PREMISE:
It
takes
16
new
customers
in
the
boMom
80%
to
replace
1
customer
in
the
top
20%
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
6. Never
lost
a
key
customer?
No
key
customers
at
risk?
þ
No
–
have
a
nice
day
þ
Yes
-‐
let’s
keep
going
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
7. What’s
going
on
in
your
organizaQon?
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
8. Do
you
REALLY
want
to
know?
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
9. How
much
do
you
REALLY
want
(need?)
to
know?
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
10. The
7th
C
of
Credit
• Character
• Capacity
• Capital
• Collateral
• Condi9ons
• Cash
Flow
• Customers
(s9ckiness,
profitability,
ABC)
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
11. Feedback...
Basing
decisions
on
facts...
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
12. Opinion
without
facts
is
opinion
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
13. What
do
you
KNOW
about
your
business?
?
Where
is
the
business
coming
from?
?
How
much
does
it
cost
to
get?
?
How
much
did
it
cost
to
acquire
a
(the)
customer
(CCA)?
?
How
much
is
a
(that)
customer
worth
to
us
(LTCV)?
?
What
is
the
value
of
our
salespeople?
?
What
is
the
value
of
our
customer
service
people?
?
Are
we
paying
sales
OR
customer
service
too
much
OR
too
liOle?
?
How
reliable
are
our
sales
forecasts?
?
How
can
we
make
them
more
accurate?
?
How
dependent
are
we
on
which
customers?
?
How
much
are
orders
cos9ng
us?
By
type?
By
customer?
?
What
opportuni9es
are
we
not
pursuing?
Why?
Why
not?
?
What
DON’T
you
know?
(too
busy?)
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
14. The
Pareto
Constant
Isn’t…but
it
IS
average
On
AVERAGE,
20%
of
any
business’s
customers
account
for
80%
of
all
sales.
The
20%
group
represents
a
4:1
ra9o
of
your
results,
in
the
reverse,
the
80%
group
produces
20%
of
results.
Hence,
the
results
raQo
is
4/.25
or
a
16:1
raQo
of
return.
A
dollar
spend
on
each
group
with
equal
effec9veness,
will
yield
$4.00
from
the
20%
group
and
25¢
from
the
80%
group
.
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
15. Why
80/20
=
16:1
• If, on average, 20% of any business’s customers account for
80% of all sales….then….
• The 20% group represents a 4:1 ratio of your results (80÷20)
• In the reverse, the 80% group produces 20% of your results, or
a .25:1 ratio (20÷80).
• Hence, the results ratio between average accounts (or
members of each 80/20 group) is 4/.25 and this
represents a 16:1 ratio of return.
• In terms of where you spend your time and money, a dollar
spent on each group with equal effectiveness, will yield
$4.00 from the 20% group and 25¢ from the 80% group
(because it will have to spread over 4 times as many
customers with less revenue each….essentially a 4:1
ratio with results magnified 4X).
• If your customer revenue contribution ratio was 90/10, the
resulting contribution ratio would be an astounding 81:1
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
16. Where
to
apply
the
effort…or,
what
happens
if
you
don’t…
Annual
Sales
$
15,000,000.00
number
of
customers
200
average
sales $
75,000.00
top
20%
of
sales
$
12,000,000.00
average
top
20% $
300,000.00
bottom
80%
of
sales
$
3,000,000.00
average
bottom
80% $
18,750.00
Profit
$900,000.00
$
4,500.00
$
720,000.00
$
18,000.00
$
180,000.00
$
1,125.00
%
6%
80%
20%
#
of
80%
customers
to
replace
one
20%
customer
=
16
Annual
Sales
$
7,500,000.00
number
of
customers
150
average
sales $
50,000.00
top
20%
of
sales
$
6,000,000.00
average
top
20% $
150,000.00
bottom
80%
of
sales
$
1,500,000.00
average
bottom
80% $
9,375.00
Profit
$450,000.00
$
3,000.00
$
360,000.00
$
9,000.00
$
90,000.00
$
562.50
#
of
80%
customers
to
replace
one
20%
customer
=
16
%
6%
80%
20%
#
of
customers
down
by
25%
Average
sales
down
by
33%
Profits
down
by
50%
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
17. What’s
wrong
with
the
math?
• If, on
•
•
•
•
•
average, 20% of customers account for 80% of
sales….for that ratio to result in a 16:1 profit contribution
ratio….
The assumption is that all customers are equal and all
transactions are equal, in terms of time, effort and costs.
The assumption is bad ( i.e., MAY be bad as it is not based on
the facts) but it is extremely useful to determine factually
HOW bad.
Big customers often don’t produce big orders but lots of small
ones resulting in a higher total order cost.
Big customers often know their impact on your business and
demand more (and costlier) attention.
Big customers may have no potential for growth only decline,
while small customers may have great future potential.
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
18. Focus….but
how?
Ø Concentrate
on
leveraging
ALL
your
resources….people,
9me
and
money
Ø Where
is
the
leverage
point?
Ø THAT’s
the
first
decision…..
Ø What
20%
of
your
(or
your
firms’)
ac9ons
create
80%
of
the
results?
80%
20%
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
19. Becoming
more
profitable
doesn’t
change
the
contribuQon
mix
of
your
customers
Annual
Sales
$
15,000,000.00
number
of
customers
200
average
sales $
75,000.00
top
20%
of
sales
$
12,000,000.00
average
top
20% $
300,000.00
bottom
80%
of
sales
$
3,000,000.00
average
bottom
80% $
18,750.00
Profit
$900,000.00
$
4,500.00
$
720,000.00
$
18,000.00
$
180,000.00
$
1,125.00
%
6%
80%
20%
#
of
80%
customers
to
replace
one
20%
customer
=
16
Annual
Sales
$
15,000,000.00
number
of
customers
200
average
sales $
75,000.00
top
20%
of
sales
$
12,000,000.00
average
top
20% $
300,000.00
bottom
80%
of
sales
$
3,000,000.00
average
bottom
80% $
18,750.00
Profit
$1,350,000.00
$
6,750.00
$
1,080,000.00
$
27,000.00
$
270,000.00
$
1,687.50
%
9%
80%
20%
#
of
80%
customers
to
replace
one
20%
customer
=
16
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
20. Cause...
And
affect...
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
21. Lonely
at
the
top…
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
22. Feedback
is
good….do
you
REALLY
want
it?
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
23. Playing
BINGO
with
sales?
S
A
L
E
S
"If
we
deliver
that
order
l ate,
we'll
"The
customer
"We're
on
target
"We'll
never
l ose
"We
have
to
l ower
lose
all
our
doesn't
care
about
to
meet
quota."
that
customer."
our
prices."
business
with
guarantees."
them."
B
"The
customer
"The
competitor
"If
you
don't
bring
just
got
a
new
"Our
customers
told
the
customer
in
your
quota
purchasing
agent
"You
can
tell
me
will
only
buy
new
that
they
can
three
months
i n
a
that
had
a
the
truth."
products."
deliver
i n
10
row,
you
will
be
relationship
with
days."
terminated."
our
competitor."
I
"We've
got
to
meet
or
beat
the
competitor's
price."
N
Our
customers
are
"If
there
was
Our
competitor
"We
don't
need
to
"We've
got
all
the
not
i nterested
i n
something
wrong,
has
better
lower
our
prices." right
products."
new
products
/
I'd
tell
you."
pricing."
services."
G
"We
offer
better
"The
previous
"I
can
never
meet
value
than
the
"Our
competitor
"If
there
was
Account
Executive
quota
with
that
competition
so
we
has
better
anything
wrong,
ruined
this
territory
don't
need
to
products."
I'd
know."
account."
(customer)."
compete
on
price/"
O
"The
customer
loves
me."
"Our
customer
service
i s
hurting
our
sales."
"We'll
never
get
that
customer
back."
"We've
got
the
wrong
salesperson
on
that
account."
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
24. Employee
Training?
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
25. Are
your
people
talking
to
each
other?
………….
are
they
listening?
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
26.
“I
want
people
around
me
who
will
tell
me
the
truth
…
even
if
it
costs
them
their
job.
“
Samuel
Goldwyn
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
27. A
teachable
moment
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
28. Where
would
everyone
rather
be?
Why?
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
29. Home
/
Work?
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
30. Know
(and
make
sure
your
people
know)
the
consequences
to
commitment
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
31. Awareness
The
FIRST
step
in
the
soluQon
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
32. The
Abilene
Paradox
…
why
it’s
difficult
to
manage
Organiza9ons
frequently
take
ac9ons
in
contradic9on
to
what
they
really
want
to
do
and
therefore
defeat
the
very
purposes
they
are
trying
to
achieve.
It
also
deals
with
a
major
corollary
of
the
paradox,
which
is
that
the
inability
to
manage
agreement
is
a
major
source
of
organiza=on
dysfunc=on.
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
33. The
challenge
in
managing
“agreement”….
Leaving
Abilene…
ü
Gegng
feedback…..see
Jack
Welch’s
quote
at
boOom
of
slide
ü
Segng
the
stage
to
enable
feedback…see
source
below
ü
Recognizing
if
you
really
do
that
ü
Finding
someone
who
can
(
and
trus9ng
to
listen
)
ü
Rewarding
feedback,
including
“not
punishing”
ü
Being
aware
of
where
you
are
(
are
you
IN
Abilene?)
ü
Being
sure
that
you
are
correct
about
your
loca9on…
i.e.,
stopping
to
ask
direc9ons.
Chris
Argyris
in
Interven'on
Theory
and
Method:
A
Behavioral
Science
View
(Addison-‐
Wesley,
1970)
gives
an
excellent
descrip9on
of
the
process
of
“owning
up”
and
being
“open,”
both
of
which
are
major
skills
required
if
one
is
to
assist
his
organiza9on
in
avoiding
or
leaving
Abilene.
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
34. Is
SALES
EVERYone’s
job?
Form
DOH!
To
DUH!
and
in
between…
"
"
"
"
"
"
"
"
"
"
"
"
"
Sales
Marke9ng
Product
Development
Manufacturing
Management
Shipping
Quality
Assurance
Tech
Support
Recep9on
Purchasing
Human
Resources
Finance
Customer
Service
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
35. “Seek
the
advice
of
a
good
consultant”
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
36. Who
knows
what
to
do???
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
37. If
you
knew
what
to
do,
who
would
do
it?
The
Leadership
Conundrum
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
38. SO....
1.
2.
3.
4.
5.
6.
Get
the
facts
PriorQze
Plan
Act
Measure
Repeat
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch
39. OR....
Do
it
yourself...
What’s
the
cost
of
NOT
doing
it?
“If I could change one thing, I would take the negative implications out of telling management the truth.” Jack Welch