This document provides an overview and agenda for the Project EU Citizen presentation. It summarizes the background and need for the project, its mission to provide support for foreign EU citizens living in poverty in Stockholm, and the services it offers. The project runs an advice and support center, offers courses and basic needs assistance, and works with a network of partners. It aims to counter social exclusion among its target group of over 70 nationalities, most between 21-45 years old and educated in a trade. Feedback indicates the importance of its language and civic support. The project seeks to improve through continued documentation, networking, and concept development.

1. PROJECT EU CITIZEN

2. Presentation Agenda Background Mission and project ownership crossroads output Project organisation and network Financing crossroads activities Client statistics and trends Experience so far Q&A, Welcome to visit us

3. BACKGROUND All non-profit organisations that run daycentres in the city of Stockholm have seen an ever-increasing number of people from other EU countries during the last couple of years. In 2004, social daycentres had hardly any non-Swedish guests. Today, the largest daycentres in Stockholm gets approx. 100-150 guests from other EU countries every day (approx. 80% of all guests). Swedish citizens that live in homelessness often have psychiatric disabilities and/or issues with addiction. Foreign EU citizens often live in homelessness due to poverty and lack of employment. Foreign EU citizens also does not have rights to benefits from the Swedish state or cities, as does Swedish citizens. They have a greater need for information about Swedish society and the special regulations that surrounds foreign EU citizens in Sweden. And this in their own language. Both non-profit organizations and the Social Services of Stockholm have therefore seen a need to separate centres for foreign EU citizens that could provide the advice and support that this group requires.

4. Project milestones Conference in Tampere 2009 Preparations for ESF application May 2010 ESF application filed June 14, 2010 Nordic visits – building experience – August to October 2010 Planning phase November 2010 – February 2011 crossroads start march 2011 crossroads relocation June 17

5. PROJECT EU CITIZEN Project EU Citizen addresses the needs of foreign EU citizensand third-country nationals with permanent residence permits from another EU countrythat live in poverty, homelessness and/or unemployment in Stockholm for the purpose of counteracting economic and social exclusion. The project will run an advice and support centre in Stockholm from 1 March 2011 until 28 February 2013: The project will also work creating networks, co-ordinating resources and building public opinionwhile working for the inclusion of EU citizens. The project is run by the Stockholm City Mission, the Salvation Army, the City of Stockholm and the Public Employment Agency of Sweden. Doctors in the world, the Red Cross, S:ta Clara kyrka, Citykyrkan and Ny Gemenskap are also collaborating with the project. The project is financed through the European Social Fund (ESF).

7. volunteer-led courses in Swedish

8. Computer use

10. shower

13. crossroads INFORMATION AND SUPPORT FOR FOREIGN EU MIGRANTS IN STOCKHOLM

15. due to an increasing number of EU migrants

16. our target group does not have access to the social welfare system

17. due to the lack of correct information about the Swedish society among the group

19. foreign EU citizens and non-European citizens that have a permanent residence permit in another EU country

20. What is our goal?

22. Individual action plans

23. Various courses

24. Swedish civic information

26. Labor market and employers networking

27. Culture and repatriation

28. Volunteers and participants coordination

29. Healthcare

30. Gender equality

31. Course development and coordination

32. Communication and website administration

33. Statistics and documentation

34. We speak 11 foreign languages:

35. Arabic

36. Armenian

37. English

38. Finnish

39. French

40. Lithuanian

41. Polish

42. Romanes

43. Romanian

44. Russian

46. Individual psychotherapy sessions

47. Juridical support

48. Informational meetings

49. Translation of documentsActivities in participants’ language

52. Foreign languages: English and Swedish

53. Computer user

54. Job searching

55. Cooking

56. Discussion groups

57. Discussion group for women

59. Pedicure

60. Hairdressing

61. Two meals per day for free

62. Possibility for laundry

64. Interpreters

65. Translators

66. Teachers

67. Lawyers

68. Psychologists

69. Chiropodists

74. 92.6% men and 7.4% women

75. Age:

77. The majority are educated within a trade

78. Professions

80. civic information in their own language

82. What could work better:

83. Participants’ expectations

84. Cooperation with some embassies

85. What works best:

86. Civic information

87. Action plans/counselling

89. Networking within Scandinavia and Europe

90. Project and material analysis