iCrossing Capabilities Report - Cross-Channel Attribution Modeling in Action
Many brands use a last-click attribution model for their marketing efforts online because they do not know that they have other options...
1. by Kaylan Malm, Manager, Advanced Analytics
with Alan Gee, Manager, Business Intelligence
August 2009
iCrossing Capabilities Report:
Cross-Channel Attribution
Modeling in Action
EXECUTIVE SUMMARY
Many brands use a last-click attribution model for their marketing efforts online because they do not
know that they have other options. iCrossing has successfully integrated data from several sources,
created a display visualization dashboard using the iCrossing Marketing Platform that allows clients
to see what their consumers are doing before they convert, and has created a user interface that
provides KPIs in a manner that helps answer questions and allows for data to be downloaded for
further analysis.
TABLE OF CONTENTS
2 Background: Brands are vastly underutilizing an ocean of cross -channel attribution data
Accurate cross-channel attribution models allow marketers to create holistic online strategies
Multi-channel attribution research is actionable
3 Mining a Wealth of Information: Data aggregation and integration
Dataset includes conversion channel, site visits prior to conversion (“assists”) and display impressions
Study focused on one client
3 Making Sense of it All: Data visualization
Data timeframe includes conversions from September 2008 – December 2009
Consumers may find websites through search or display, but will return through a referring or typed in URL
Report shows results from Conversion Funnel, Keyword Funnel, Conversion Mix, Channel Conversion Mix,
Source Conversion Mix and Visit Conversion Mix
10 Conclusion: Cross-channel attribution model dashboards successfully integrate data from several sources
Clients can see what consumers are doing before conversion
The display process methodology allows clients to test models that are most appropriate for their businesses